Northwesttradecentre Bewertungen 

Jay made the whole car-buying process smooth and stress-free from start to finish. He was friendly, professional, and really took the time to understand what I was looking for. There was no pressure at all — just honest advice and great customer service.

He answered all my questions clearly, kept me updated throughout, and made sure everything was sorted quickly and efficiently. The car was exactly as described and I'm really happy with my purchase.

If you're looking to buy a car and want someone trustworthy and helpful, I'd definitely recommend asking for Jay. Thanks again for all your help!

Jay was very helpful and nice

We dealt with Wayne for my girlfriend's car. She chose a DS3 and Wayne made the process nice and easy. Great service!

I enquired about a mini clubman estate, I had asked for a video and other related ? S.
I was dealing with Wayne who has over 40 years experience and he dealt with my inquiries efficiently with no pressures at all, which made such a difference to me, Wayne was extremely helpful and went beyond and above to get the information I had asked for even out of his working hours as I messaged him on WhatsApp, he kept me up to date with all relevant information and service getting done etc
I live 7 hrs away from the centre which made no difference as I was confident everything be done thst I had asked for and about
My friend collected my car today to drive home for me and I was sent a departure video entailing everything inside and where all things are and the navigation and phone connection and the outside of the car , it was spotless inside and out , I cannot fault the service I received from my first enquiry to today and having the 3 years warranty is just brilliant, can’t wait to see my car later today , thanks again Wayne for everything much appreciated 26/01/2026

Lovely dealership. All staff were brilliant, Kieran went above my expectations! So happy with the car.

Highly recommend them! Thanks for the great service!

Junaid was an exceptional sales rep! Fantastic service talked me through everything I needed to know a real gem!

Fantastic service, and great cars!

Dealt with a salesman called Nick Woodier, He gave me space to make my own decision was not pushy in anyway at all was very honest regarding the 2 cars i was interested in

Highly recommend

Purchased a vehicle just prior to Christmas, communication pre collection was great.

However as soon as I paid for and collected the car various problems were evident.

Sadly I've had no response which is a shame given it was a Christmas present and it's disappointing being ignored.

Car has the following faults:

1. Wrong mirror glass fitted, from a later facelift car, blind spot monitoring error on dash.
2. Coolant cap split, error on dash low coolant level, unable to top up as the cap is split and cannot be removed. Someone has previously tried to remove it and damaged it.
3. Only 1 x rear door locks, all other doors won't lock.
4. Drivers heated seat doesn't work.
5. Missing battery cover under bonnet.

Given the lack of any response I'll likely be returning the car for a full refund shortly and will buy another one elsewhere.

I purchased a Ford Kuga from this company in November 2025. Within the first week, the car broke down.

Breakdowns can happen, but the real issue was the aftercare. Phone calls were not returned, recovery and repair collections were booked and then no one turned up, and I was repeatedly given information that turned out not to be true. Communication was poor throughout, and I constantly had to chase for updates.

Due to the ongoing issues and lack of support, I was left with no option but to reject the vehicle. Even after rejecting it, I then had to chase for my deposit to be returned, which only added to the frustration.

This has been, without question, the worst car-buying experience I’ve ever had. I would strongly advise others to think carefully before dealing with this company.

Purchased a car last year. (Golf GTD)
The vehicle had a gearbox issue and after months of stress it was returned under warranty although they tried everything to avoid refunding me. Months on the vehicle/logbook was kept in my name and I received fines due to no insurance and tax although the vehicle was returned months prior.
James had agreed they were responsible for these fines however isn't willing to pay for them or even speak to me when I call.
He advised I would need to appeal with the court, which is a lengthy process and would also then mean I would have to attend court months down the line to plead our innocence, which would of course cause loss of earnings.
Stay well away from these guys!

Faulty cars and rubbish customer service.

Great guys, patient with us and knowing our circumstances was able to sort us a temporary car until our new purchase was ready.

Outstanding customer service Wayne is a absolute diamond top service from start to finish beyond expectations

Great experience

I was immediately impressed by the empathetic knowledgeable and considered advice, provided by John at the Preston Branch, which made my purchase an enjoyable and stressless experience. John was attentive in every regard, to the sale, not pushy, nor persuasive, simply respectful and straight. I am very pleased with the car, which was competitively priced and well presented. The site is quite large, offering a good range of quality, second hand vehicles and is clearly well managed. Well worth a visit if you are in the market. Great Job!

Great staff, super car.
Helpful and friendly.

Nathan was great helping me with my new car