NineLife New Zealand Bewertungen 

572
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The supplements I have to have after my bariatric surgery are great & I was relieved to find a NZ company to get them through. My only criticism would be how long it takes for the shipment to arrive.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I found you by Google search when I wad looking for a particular item. Once there, the website was easy to navigate, there were other items I'm keen to buy and the payment process etc was straightfor... Mehr ansehen

Bewertet mit 4 von 5 Sternen

easy process to order my Irish tea - postage took longer than expected - over 3 weeks, but maybe I did not check delivery expectations correctly when ordering. I will just allow for this next time I... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The Joy and Expectation of getting my legs back. The first time I opened it. It was packed so easily to open. I was greatly surprised. There were very few loose items to assemble? However, I felt... Mehr ansehen


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

572 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(572)

33 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Ordered 66 units only got one unit. cost was 800% more than normal retail.

purchased a spice rub from Ninelife and was told via email that the price was for 66 units as per the ad on the ninelife website. $166.00 total for 66 units. Even after confirming with them multipul times that they would send a case they only sent me one container not 66. I can buy one unit elsewhere for under $20 so thats a markup of over 800% more than normal retail price. I just looked at ninelife website and they are selling the same product for between $92 and $350.00 (usually they are under $20). they are charging over 1750% more than retail on the one unit if you were to buy it at $350. am waiting to see if they refund or if i have to reverse the charges. DO NOT BUY FROM NINELIFE!!!! $#@%$#@ juST AN UPDATE. they did refund me but only after they noticed this review. Do not use Ninelife, they sell your info onto scammers. After this purchase my email now gets about 10 scam emails every day that I cant get rid of. F@$K you ninelife!!!!!

24. Februar 2025
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Hi Kerry,

We sincerely apologize for the inconvenience you have experienced with your recent order. Please rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards,
NineLife

Bewertet mit 5 von 5 Sternen

Excellent communication

Excellent communication. I was worried my parcel had been lost in the post,but NineLife quickly followed up and could tell me exactly where it was. It arrived the next day.

21. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Using my dressing

My dressing has made an enormous impact on my comfort as I have a longstanding bedsore on my left hip.The dressing eases the discomfort when sleeping and stops the skin irritation I experience when not using the dressing.

18. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

I DON'T RECOMMEND NINELIFE

I DO NOT RECOMMEND NINELIFE! We ordered an outdoor cleaning brush that was $386. The only thing that turned up was one head. They didn't reply to emails sent over many weeks and the person I spoke to on the phone hung up when I asked what their name was. I didn't get any action until I wrote a bad review on trustpilot. They have now thankfully supplied the item but I will never buy from them again.

24. Januar 2025
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Hi Petrina,

We sincerely apologize for the inconvenience caused by your recent purchase and the difficulties you experienced in reaching our customer service team. Please rest assured that we are diligently reviewing the situation and implementing corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request that you liaise with me over the same email thread for further correspondence.

We hope you will give us another chance in the near future. Thank you for your understanding.

Regards
NineLife

Bewertet mit 1 von 5 Sternen

Bad company they sell your email to…

Bad company they sell your email to dodgy websites and what they sell as products is from amazon.

3. Februar 2025
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Dear Customer,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order id this corresponds to so that we can look into the matter and get back at the earliest.

Regards,
NineLife

Bewertet mit 1 von 5 Sternen

Please DO NOT order anything from this…

Please DO NOT order anything from this company. I ordered x12 of a product and received 1 - I was charged just under $100 for one small packet of the product. They refused to refund me my money only to give a discount on any future purchases - I will not be making future purchases. There was no packing note on the order and I was contacted multiple times by customs trying to get information on what was in the package. I thought the item was coming from within New Zealand and it was sent from USA where the product costs around $4 each. Added to this, I used an address I had not used at any time previously and then began receiving multiple emails from multiple different courier companies asking me to hit a link to provide more information or to track my parcel. These led to spurious websites - Do yourself a favour and stay away from this company - they are fraudsters.

Update: so after requesting a refund multiple times and being told no, I would only get a discount on my next purchase (as if!) I then submitted this review on Trustpilot - I immediately received an email apologising and giving me the refund I had requested. They hope I will retract this review - which I haven't. I would like to reaffirm my warning to anyone ordering anything from this website - to date I have received 9 emails from different fraudulent shipping companies quoting the reference number for this order. The only way they could access this number, my email, my address and other contact details is if this company provided my details to them. Perhaps this is a side hustle for generating $$ - beware and stay away is the advice I give to anyone considering any form of purchase from this company.

3. Februar 2025
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Hi Jan,

We sincerely apologize for the inconvenience caused. We understand that you are not happy with the service provided to you and assure you that this will be checked thoroughly and corrective measures will be taken.

I have sent an email to your registered email ID, I would request you to liaise with me over the same email thread. We do hope you will give us another chance in the near future.

Thank you for your understanding and patience.

Regards,
NineLife

Bewertet mit 3 von 5 Sternen

Waited more than a month for delivery

Waited more than a month for delivery. When it arrived the turnable disc mentioned in the Handbook wasn't included. No link to your customer service site, or information about how to access it. No information re. guarantee, or advice whether guarantee given or not.

11. Februar 2025
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Hi Su,

We sincerely apologize for the delay in delivering your order and for the missing item.

Please rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards
NineLife

Bewertet mit 1 von 5 Sternen

I was under the impression this item…

I was under the impression this item was being shipped in New Zealand not the USA. would never have purchased it had I realised. It wont be here for weeks via DHL Ill have to get one locally.

6. Februar 2025
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Hi Mark,

We are unable to trace an order corresponding to this review. We also searched by the user name here but have not found an order. Could you please share the order ID this corresponds to so that we can look into the matter and get back at the earliest?

Regards,
NineLife

Bewertet mit 4 von 5 Sternen

I couldn’t fault the service and the…

I couldn’t fault the service and the only slight downside is that it took so long to get here. I wasn’t sure what country it was coming from and what the route was. Had I known I wouldn’t have got anxious about delivery. Great product, well done

11. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SKU: HAB0CGVXYTM1

The product i ordered not working at all, not happy

7. Februar 2025
Bewertung ohne vorherige Einladung
NineLife New Zealand-Logo

Antwort von NineLife New Zealand

Hi Mehdi,

We are truly sorry to hear that the product you ordered is not working as expected. Please rest assured that we are reviewing the situation and taking corrective measures to prevent this from happening again in the future.

I have sent an email to your registered email ID and would kindly request you to liaise with me over the same email thread for further correspondence. We hope you will give us another chance in the near future.

Thank you for your understanding.

Regards
NineLife

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr