My Prepaid Center Bewertungen 

1.092
TrustScore 1.5 von 5

1,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

THE WORST prepaid card experience I have ever had. Customer support is NONEXISTENT, you are unable to speak to a human no matter how many phone menus you go through. Unable to buy ANYTHING online and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

I had gift cards that were stolen and once recovered - all my funds were eroded due to inactivity fees ($300). The customer service agent was incredibly nice but unfortunately wasn’t able to offer any... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

If I could give less than one star I would. These cards are akin to a scam. If you can find a vendor that isn't on their website that accepts funds, it's a miracle. I've lost enough funds to make my... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

Vom Unternehmen geschrieben

Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...


Kontaktinformationen

1,3

Ungenügend

TrustScore 1.5 von 5

1092 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,3

Alle Bewertungen

(1.092)

342 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Solid Experience Despite All the Noise

I came in skeptical. First about whether the site was even legitimate, and then even more so after reading the pile of negative reviews here.

I only signed up because I received a $25 Flex Power Reward from PSE&G (electric provider for Jersey City, NJ). Being a tech guy, I naturally did my own homework. The site checked out—looked legitimate, and never once asked for anything beyond basic details. No credit card, no SSN, no shady prompts.

The process took under five minutes.
Got the prepaid card details instantly, registered the card, and used it to load funds on my Starbucks app without any issues.

Honestly, most of the negative reviews here read like people who ran into problems and came straight online to vent. No one seems to bother leaving feedback when things work as expected.

Also, let’s be real: prepaid Visa and Mastercard cards fail at 80% of places. I get them all the time through my employer’s reward portal. It’s not this site - it’s prepaid cards in general. They’re notoriously picky with certain payment gateways.

But they do work reliably on food apps and digital platforms - Uber, Starbucks, etc.
I literally used a $1200 prepaid card to pay rent once (my portal charged me a $10 debit fee, but still—worked).

Bottom line:
My experience was smooth, fast, and legitimate. The complaints here seem more about misunderstanding prepaid cards than anything wrong with the site itself.

3. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Dear Ashish,

Thank you so much for sharing your experience! We’re thrilled to hear that the process was quick, smooth, and met your expectations. Your detailed feedback about the legitimacy of our site and the nature of prepaid cards is incredibly valuable—not only to us but to others who may have similar concerns. We appreciate you taking the time to highlight that most issues stem from general prepaid card limitations rather than our service. It’s great to know you were able to use your card successfully and even load it onto apps like Starbucks without any hassle. Thanks again for trusting us and for helping clarify how the process works!

Warm regards,
Josh R.
Myprepaidcenter.com

Bewertet mit 2 von 5 Sternen

TERRIBLE EXPERIENCE

I have the same issue as the previous commenter about the Facebook lawsuit card. I cannot get hold of a person in the call center. The website does not let me login. I cannot use the card at all. Terrible experience.

P.S: tried to use the PayPal method described by one reviewer but you must pay a PayPal fee to use a credit card. Then I was able to reload my Amazon gift card balance with the totality of the card balance. Going to change my review to 2 stars because of that.

3. Dezember 2025
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Antwort von My Prepaid Center

Hello Patricia,

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced with your card and login process. We’d like to assist you further and resolve this issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com and respond with the requested details so we can look into your account and provide support.

Regards,
Maurice V.
Myprepaidcenter.com

Bewertet mit 5 von 5 Sternen

If you have a PayPal account request…

If you have a PayPal account request the amount of how much you have inside the prepaid card to a email that isn’t associated with the PayPal account you’re using. Once you do that login to that email account you’ll see a email from PayPal of a payment request (which was you who requested it) then hit the link attached to that email which will direct you to enter a form of payment (use the prepaid card) then choose the guest option to send the payment request….. your welcome

1. Dezember 2025
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Antwort von My Prepaid Center

Hello Ali,

Thank you for sharing your experience and for the 5-star review! We’re glad to hear you found a solution that worked for you. For security and convenience, we always recommend using the official options available on our site to manage your prepaid card balance. If you ever need assistance or have questions, our support team is here to help.

Regards,
Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Bad bad bad

Agree with people saying this is a bad product. Can't use the credit vard anywhere online, I'm losing too much time on this. It should be sweet and easy meanwhile it's NOT.

1. Dezember 2025
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Antwort von My Prepaid Center

Hello Marco,

Thank you for sharing your feedback. We’re sorry to hear about the difficulties using your prepaid card online and the frustration this has caused. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to review your card and help resolve the issue. We appreciate your patience and look forward to assisting you.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 12/03/2025**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Bewertet mit 2 von 5 Sternen

No customer service. Can't access money. 4 days I've been trying to get my OWN money. Trash

I get these through my job from different things we do to earn points. They are always a pain in the ass to use but have always worked. This time my job gave me a 40 dollar one for Thanksgiving, set it up like I normally no went to the gas station and got 20 in gas. Life is good. Some days later I'm heading out to my parents about 40 miles away and my tank was on empty and I must have left my wallet at home. No worries I have my prepaid. My tank is empty as shit and now for some stupid reason they decided not to let the card through. Now I had to call my 81 year old mother and try to explain to her how to see me money on cash app. Lots of fun. Here we are now 4 days later you can't get ahold of anyone. It's all that worthless bot shit that is a complete waste of anyone's time. Now days all companies like this a mostly no good. No customer service you know the song and dance. Now for the Icing on the cake I was just asked to pay a refundable 5 dollars to answer how to fix this. What a joke. If it's refundable then why ask for it. We have about 5 different ways we can get are free money at work. I can just use it on Amazon. It sucks that the way the world is today every one is out to scam you some how. It's really not that hard. Just have a human answer the phone and tell how I can fix. I know it's way to complicated that way. It's much easier using the computer that has no idea what I'm talking about and answer some crazy ass questions I didn't even ask. It's was ok until you have a problem. Then you better have a week to waste to find out about your 5 missing dollars. Unless it's money going directly to them they could care less about any other problems you're having as long as it's not affecting them. As far as I'm concern they can keep the 20 stick up and you know what because I'm not going to waste my time call him no more it is a beast that leaving bad reviews everywhere. 4 days now I haven't been able to talk to 1 single person about why my card don't work. HR will get my money back for me.

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Dear Donald,

Thank you for taking the time to share your experience. We’re truly sorry to hear about the difficulties you faced using your prepaid card and the frustration with not being able to reach a live representative. We understand how inconvenient this situation must have been, especially when you needed the card urgently. To help resolve this, please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to investigate and assist you further. We appreciate your patience and the opportunity to make this right.

Warm regards,
Josh R.
Myprepaidcenter.com

Bewertet mit 3 von 5 Sternen

Awful

Awful. I got a virtual card from my job and I cannot use it. It keeps being rejected everywhere. I want to use it on Amazon but it is not working.

EDIT: I called the help desk and Alex was very helpful issuing me a new number and telling me why the card was locked. Still a frustrating experience overall but he did a great job no complaints on him

30. November 2025
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Antwort von My Prepaid Center

Dear Andy,

Thank you for sharing your feedback. We’re sorry to hear that your virtual card has been declined and that you’ve been unable to use it as intended, especially on Amazon. We understand how frustrating this must be and want to help resolve it quickly. Please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to investigate and assist you further. We appreciate your patience and the opportunity to make this right.

Warm regards,
Josh R.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Ik kan mijn transacties niet inzien.

Ik kan mijn transacties niet inzien. Jammer dat er geen email mogelijkheid is om het bedrijf in contact te komen.

1. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Beste Otto,

Bedankt voor je feedback. Het spijt ons te horen dat je je transacties niet kunt bekijken en dat contact met ons opnemen niet zo eenvoudig is als verwacht. We begrijpen hoe belangrijk een duidelijke toegang en communicatie is. Om je verder te helpen, kun je je e-mail controleren op een bericht van noreply.notifications@trustpilot.com. We hebben namelijk wat aanvullende informatie nodig om dit probleem snel op te lossen. We stellen je geduld en de kans om dit recht te zetten op prijs.

Met vriendelijke groet,
Josh R.
Myprepaidcenter.com

Bewertet mit 5 von 5 Sternen

I use mine on Amazon app and it paid…

I use mine on Amazon app and it paid for it I signes up for transaction notifications on the gift card and it notified me that it went through. I had no problems at all sign up or receiving this I was skeptical after reading all these reviews I thought this was a scam site at first because this was in my spam folder of an old email of an old Facebook account but I was like man what do I have to lose let me just see if this actually is legit I'm glad I did cuz it's the end of the month and I have no money I need more dog food and bird food. I still don't really know why Facebook gave me money I just remember a couple years ago or something like that there was some kind of like class action lawsuit and I just signed up for it and they gave me 35 bucks I spent $34 on Amazon and it went through so I'm leaving proof that it does work but I'm from the United States.

29. November 2025
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Antwort von My Prepaid Center

Dear Derek,

Thank you for sharing your experience! We’re so glad to hear everything worked smoothly for you—from signing up to using your card on Amazon and receiving transaction notifications. We appreciate your honesty about initial skepticism and are happy we could exceed your expectations. Your feedback helps reassure others that MyPrepaidCenter is a secure and reliable service. Thank you for taking the time to leave this review!

Warm regards,
Josh R.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

I’ve been trying to use the card on…

I’ve been trying to use the card on multiple retailers but keeps getting rejected and about it’s about to expire….

29. November 2025
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Antwort von My Prepaid Center

Hello there,

Thank you for sharing your experience. We understand how concerning it is when your card is declined and nearing expiration, and we want to help resolve this as quickly as possible. We’ve sent an email from noreply.notifications@trustpilot.com requesting additional details so we can review your card and assist you further. Please check your inbox and respond at your earliest convenience. We’re committed to ensuring you can use your card successfully.

Regards,
Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Myprepaidcard system not working

The myprepaidcard system doesn't recognize prepaid cards associated with an email address. The whole prepaid concept using these people appears to be a scam. I predict a massive class action lawsuit if anyone can actually find the principals behind this company.

29. November 2025
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Antwort von My Prepaid Center

Hello Greg,

Thank you for sharing your feedback. We understand how frustrating it can be when things don’t work as expected, and we take your concerns seriously. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com requesting additional details so we can investigate and resolve this issue promptly. Please check your inbox and respond at your earliest convenience. We’re committed to making this right.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 12/03/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.

Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

I can't even get my gift card

I can't even get my gift card. The site is so slow.

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Hello Sensam,

Thank you for sharing your feedback. We’re sorry to hear you’re experiencing difficulty accessing your gift card and that the site performance has caused frustration. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details from you to resolve this promptly. We appreciate your patience and look forward to helping you.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 11/29/2025**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

This card never works

This card never works. It is always refused - anywhere.
I don't know what to do, it is SCAM

After 1.5 months I still cannot use this card. No words

28. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Hello there,

Thank you for sharing your feedback. We’re sorry to hear about the difficulties you’ve experienced with your card. To assist you further, we need to verify some details. Please check your email for a message from noreply.notifications@trustpilot.com and respond so we can gather the necessary information and help resolve this issue promptly.

Regards,
Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Received a prepaid card

Received a prepaid card, I use the card once, and I had to end up getting a refund, they return the money, it said that it was posted/credited back to the account but the money is not on the card, now I can't even log in, cause it's keep coming up as error been 3 days now. Can't seem to get in touch with anyone in customer service.

27. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Hello Martika,

Thank you for sharing your experience. We understand how frustrating this situation must be and we want to help resolve it as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you further. Once we receive your information, we’ll work on resolving the login issue and ensuring your funds are correctly reflected on your card.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 11/29/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.

Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Absolute scam

Absolute scam. I was awarded a prepaid mastercard from the facebook privacy lawsuit. I validated the card successfully, but it declines anywhere I try to spend it, regardless that the amount is much lower than what is on there. Trying to transfer it to a bank / paypal is also a massive headache, and I have been unable to do that so far.

26. November 2025
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Antwort von My Prepaid Center

Hello Tom,

Thank you for sharing your feedback. We understand how frustrating this experience must be and we want to help resolve it. Please check your email for a message from noreply.notifications@trustpilot.com, as we need to gather some details to assist you further. Once we have your information, we’ll work to ensure your card functions as intended.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 11/28/2025**

Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Sigo sin recibir respuesta real en mi correo, a pesar de lo que publican en trustpilot

Lamento comunicar que, a pesar de su respuesta, no tengo ningún correo para poder desencallar esta situación.
Hace 18 horas que publicaron la respuesta en Trustpilot, pero no he recibido ninguna instrucción en mi correo.
Después de su amable respuesta, envío información de lo que me piden, salvo un código, que no sé cual es, y sigo esperando.
Envío mi nombre y correo. No veo la dificultad en ponerse en contacto directamente.

11 de diciembre. Por fin he encontrado el correo que me escribieron y acabo de responder con los datos que me piden. El correo me llegó a spam y no lo había visto (error mío).

13 de diciembre. Veo que he recibido un correo desde atención al cliente donde se me comunica que el problema ya está resuelto y que utilice mi tarjeta. Intento hacer mi primer pago y ...
El pago ha sido rechazado contacte con su banco e inténtelo de nuevo.
Vuelvo a enviar un correo de que el problema persiste.

25. November 2025
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Antwort von My Prepaid Center

Hola Ernesto,

Gracias por compartir su experiencia. Lamentamos la falta de seguimiento y queremos ayudarle a resolver esto. Por favor, revise su correo, incluyendo la carpeta de spam, para un mensaje de noreply.notifications@trustpilot.com. Necesitamos su información para poder asistirle.

Saludos,
Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Terrible and totally unusable

I was gifted a $100 card which I have duly registered and tried to use a number of times, but it keeps getting declined. I have no idea what to do about this, and there is no email helpline (I am in the UK so unable to call). I feel like I have been scammed and that I will never be able to retrieve the money that is rightfully mine.

19. November 2025
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Antwort von My Prepaid Center

Dear Sasha,

Thank you for sharing your experience with us. We’re sorry to hear that your card has been repeatedly declined and understand how concerning this must feel. We’d like to review your case and help resolve this issue as quickly as possible. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you further. Your feedback matters, and we appreciate the opportunity to make this right.

Warm regards,
Josh R.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Scam Gift Cards - Stay away from this Company

Purchased a gift card for my wife and the first time trying to use it, it became obvious there were no funds on it. Someone had accessed it already and spent all the money. Contacted support, received info on where and how the money was spent (clearly it was stolen) and when I complained, they washed their hands of the situation. They couldn't care less
$100 down the drain. Stay away from these gift cards

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Hello,

Thank you for sharing your experience with us. We’re truly sorry to hear about the issue you encountered with your gift card and understand how frustrating this must be. We take situations like this very seriously and would like the opportunity to review your case further. Please check your email for a message from noreply.notifications@trustpilot.com, as we’ve reached out to gather the necessary details to assist you. Your feedback is important, and we appreciate the chance to make this right.

Warm regards,
Josh R.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Horrible!!

Horrible!!! I put in my username and my password and it still says there’s an error!!! It’s not an error you people just don’t want to redeem our cards!!! So stupid!!! I really need this card for Christmas gifts and I can’t do it bc of yall!!!!!

25. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Hello Joy,

Thank you for sharing your feedback. We’re sorry to hear about the trouble you’re experiencing with redeeming your card. To assist you further, we’ve sent an email from noreply.notifications@trustpilot.com requesting some details so we can investigate and resolve this issue promptly. Please check your inbox and respond at your earliest convenience. We’re committed to helping you get this resolved.

Regards,
Maurice V.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 11/29/2025:**
We're sorry we couldn't contact you. We sent you an email from noreply.notifications@trustpilot.com asking for your contact information to assist you further, however, we did not receive any response. If you still need assistance, please call us at 1- (888) 371-2109; our team will help you.

Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

No funciona

Hola,
Yo también he recibido una tarjeta prepago de la bancarrota de Blockfi que no funciona. Me dicen que por un error suyo me ponga en contacto telefónico. Sólo proporcionan un número de teléfono para llamar a EEUU y desde España no lo veo muy práctico.
Creo sinceramente que un correo sería un medio mucho más accesible y lógico. No acabo de entender que no lo tengan.
Una decepción

24. November 2025
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Antwort von My Prepaid Center

Hola Ernesto,

Gracias por compartir sus comentarios. Entendemos su inquietud y queremos ayudarle lo antes posible. Revise su correo electrónico para ver si recibió un mensaje de noreply.notifications@trustpilot.com, ya que necesitamos recopilar información adicional para resolver este problema. Una vez que recibamos sus datos, trabajaremos para ofrecerle la mejor solución posible. Agradecemos su paciencia y comprensión.

Saludos,
Maurice V.
Myprepaidcenter.com

**ACTUALIZACIÓN DE MYPREPAIDCENTER.COM 29/11/2025:**
Lamentamos no haber podido contactarle. Le enviamos un correo electrónico desde noreply.notifications@trustpilot.com solicitando su información de contacto para brindarle más ayuda; sin embargo, no recibimos respuesta. Si aún necesita ayuda, envíe un correo electrónico a customerservice@bhnetwork.com; nuestro equipo le ayudará.

Maurice V.
Myprepaidcenter.com

Bewertet mit 1 von 5 Sternen

Card blocked. refuse to unblock and say 45 days for replacement - joke!

My prepaid visa card has $400 and got declined. I called customer services and was told that it had been blocked because myprepaidcenter does not like the Ts & Cs of the merchant. the merchant is an online perfume and beauty retailer. I was then told that my card could not be unblocked and that to get new physical card would take 45 days!!!!!! I need the physical card not the virtual one as you can't use the virtual card in any stores in the UK. How can you refuse to unblock the card and then say you need 45 days to send a replacement? I need to use this in the lead up to Xmas. I was on the call so long that my monthly limit from my mobile provider was reached due to the cost of calling the US from the UK and so I was cut off!!! so now what am I supposed to do?
How can you resolve this please! This is completely unacceptable

UPDATE ON 24 NOVEMBER: found the Toll free number, phoned through to be transferred to customer services. was on hold for 20 minutes then cut off!!! also tried the email address on the website, this bounced back. This company does NOT want to talk to customers. What are we supposed to do? how do I access MY money???

23. November 2025
Bewertung ohne vorherige Einladung
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Antwort von My Prepaid Center

Dear Helena,

Thank you for sharing your experience with us. We’re truly sorry for the inconvenience you’ve faced with your prepaid card and the challenges in reaching our team. We understand how important it is to access your funds, especially during the holiday season. To assist you further, please check your email for a message from noreply.notifications@trustpilot.com, as we need some additional details to review your account and work toward a resolution. We appreciate your patience and will do our best to help.

Warm regards,
Josh R.
Myprepaidcenter.com

**UPDATE FROM MYPREPAIDCENTER.COM 11/25/2025:**

Hello Helena, thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.

Warm regards,
Josh R.
Myprepaidcenter.com

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr