I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
THE WORST prepaid card experience I have ever had. Customer support is NONEXISTENT, you are unable to speak to a human no matter how many phone menus you go through. Unable to buy ANYTHING online and... Mehr ansehen
Unternehmen hat geantwortet
I had gift cards that were stolen and once recovered - all my funds were eroded due to inactivity fees ($300). The customer service agent was incredibly nice but unfortunately wasn’t able to offer any... Mehr ansehen
Unternehmen hat geantwortet
If I could give less than one star I would. These cards are akin to a scam. If you can find a vendor that isn't on their website that accepts funds, it's a miracle. I've lost enough funds to make my... Mehr ansehen
Unternehmen hat geantwortet
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I came in skeptical. First about whether the site was even legitimate, and then even more so after reading the pile of negative reviews here.
I only signed up because I received a $25 Flex Power Reward from PSE&G (electric provider for Jersey City, NJ). Being a tech guy, I naturally did my own homework. The site checked out—looked legitimate, and never once asked for anything beyond basic details. No credit card, no SSN, no shady prompts.
The process took under five minutes.
Got the prepaid card details instantly, registered the card, and used it to load funds on my Starbucks app without any issues.
Honestly, most of the negative reviews here read like people who ran into problems and came straight online to vent. No one seems to bother leaving feedback when things work as expected.
Also, let’s be real: prepaid Visa and Mastercard cards fail at 80% of places. I get them all the time through my employer’s reward portal. It’s not this site - it’s prepaid cards in general. They’re notoriously picky with certain payment gateways.
But they do work reliably on food apps and digital platforms - Uber, Starbucks, etc.
I literally used a $1200 prepaid card to pay rent once (my portal charged me a $10 debit fee, but still—worked).
Bottom line:
My experience was smooth, fast, and legitimate. The complaints here seem more about misunderstanding prepaid cards than anything wrong with the site itself.

Antwort von My Prepaid Center
I have the same issue as the previous commenter about the Facebook lawsuit card. I cannot get hold of a person in the call center. The website does not let me login. I cannot use the card at all. Terrible experience.
P.S: tried to use the PayPal method described by one reviewer but you must pay a PayPal fee to use a credit card. Then I was able to reload my Amazon gift card balance with the totality of the card balance. Going to change my review to 2 stars because of that.

Antwort von My Prepaid Center
If you have a PayPal account request the amount of how much you have inside the prepaid card to a email that isn’t associated with the PayPal account you’re using. Once you do that login to that email account you’ll see a email from PayPal of a payment request (which was you who requested it) then hit the link attached to that email which will direct you to enter a form of payment (use the prepaid card) then choose the guest option to send the payment request….. your welcome

Antwort von My Prepaid Center
Agree with people saying this is a bad product. Can't use the credit vard anywhere online, I'm losing too much time on this. It should be sweet and easy meanwhile it's NOT.

Antwort von My Prepaid Center
I get these through my job from different things we do to earn points. They are always a pain in the ass to use but have always worked. This time my job gave me a 40 dollar one for Thanksgiving, set it up like I normally no went to the gas station and got 20 in gas. Life is good. Some days later I'm heading out to my parents about 40 miles away and my tank was on empty and I must have left my wallet at home. No worries I have my prepaid. My tank is empty as shit and now for some stupid reason they decided not to let the card through. Now I had to call my 81 year old mother and try to explain to her how to see me money on cash app. Lots of fun. Here we are now 4 days later you can't get ahold of anyone. It's all that worthless bot shit that is a complete waste of anyone's time. Now days all companies like this a mostly no good. No customer service you know the song and dance. Now for the Icing on the cake I was just asked to pay a refundable 5 dollars to answer how to fix this. What a joke. If it's refundable then why ask for it. We have about 5 different ways we can get are free money at work. I can just use it on Amazon. It sucks that the way the world is today every one is out to scam you some how. It's really not that hard. Just have a human answer the phone and tell how I can fix. I know it's way to complicated that way. It's much easier using the computer that has no idea what I'm talking about and answer some crazy ass questions I didn't even ask. It's was ok until you have a problem. Then you better have a week to waste to find out about your 5 missing dollars. Unless it's money going directly to them they could care less about any other problems you're having as long as it's not affecting them. As far as I'm concern they can keep the 20 stick up and you know what because I'm not going to waste my time call him no more it is a beast that leaving bad reviews everywhere. 4 days now I haven't been able to talk to 1 single person about why my card don't work. HR will get my money back for me.

Antwort von My Prepaid Center
Awful. I got a virtual card from my job and I cannot use it. It keeps being rejected everywhere. I want to use it on Amazon but it is not working.
EDIT: I called the help desk and Alex was very helpful issuing me a new number and telling me why the card was locked. Still a frustrating experience overall but he did a great job no complaints on him

Antwort von My Prepaid Center
Ik kan mijn transacties niet inzien. Jammer dat er geen email mogelijkheid is om het bedrijf in contact te komen.

Antwort von My Prepaid Center
I use mine on Amazon app and it paid for it I signes up for transaction notifications on the gift card and it notified me that it went through. I had no problems at all sign up or receiving this I was skeptical after reading all these reviews I thought this was a scam site at first because this was in my spam folder of an old email of an old Facebook account but I was like man what do I have to lose let me just see if this actually is legit I'm glad I did cuz it's the end of the month and I have no money I need more dog food and bird food. I still don't really know why Facebook gave me money I just remember a couple years ago or something like that there was some kind of like class action lawsuit and I just signed up for it and they gave me 35 bucks I spent $34 on Amazon and it went through so I'm leaving proof that it does work but I'm from the United States.

Antwort von My Prepaid Center
I’ve been trying to use the card on multiple retailers but keeps getting rejected and about it’s about to expire….

Antwort von My Prepaid Center
The myprepaidcard system doesn't recognize prepaid cards associated with an email address. The whole prepaid concept using these people appears to be a scam. I predict a massive class action lawsuit if anyone can actually find the principals behind this company.

Antwort von My Prepaid Center
I can't even get my gift card. The site is so slow.

Antwort von My Prepaid Center
This card never works. It is always refused - anywhere.
I don't know what to do, it is SCAM
After 1.5 months I still cannot use this card. No words

Antwort von My Prepaid Center
Received a prepaid card, I use the card once, and I had to end up getting a refund, they return the money, it said that it was posted/credited back to the account but the money is not on the card, now I can't even log in, cause it's keep coming up as error been 3 days now. Can't seem to get in touch with anyone in customer service.

Antwort von My Prepaid Center
Absolute scam. I was awarded a prepaid mastercard from the facebook privacy lawsuit. I validated the card successfully, but it declines anywhere I try to spend it, regardless that the amount is much lower than what is on there. Trying to transfer it to a bank / paypal is also a massive headache, and I have been unable to do that so far.

Antwort von My Prepaid Center
Lamento comunicar que, a pesar de su respuesta, no tengo ningún correo para poder desencallar esta situación.
Hace 18 horas que publicaron la respuesta en Trustpilot, pero no he recibido ninguna instrucción en mi correo.
Después de su amable respuesta, envío información de lo que me piden, salvo un código, que no sé cual es, y sigo esperando.
Envío mi nombre y correo. No veo la dificultad en ponerse en contacto directamente.
11 de diciembre. Por fin he encontrado el correo que me escribieron y acabo de responder con los datos que me piden. El correo me llegó a spam y no lo había visto (error mío).
13 de diciembre. Veo que he recibido un correo desde atención al cliente donde se me comunica que el problema ya está resuelto y que utilice mi tarjeta. Intento hacer mi primer pago y ...
El pago ha sido rechazado contacte con su banco e inténtelo de nuevo.
Vuelvo a enviar un correo de que el problema persiste.

Antwort von My Prepaid Center
I was gifted a $100 card which I have duly registered and tried to use a number of times, but it keeps getting declined. I have no idea what to do about this, and there is no email helpline (I am in the UK so unable to call). I feel like I have been scammed and that I will never be able to retrieve the money that is rightfully mine.

Antwort von My Prepaid Center
Purchased a gift card for my wife and the first time trying to use it, it became obvious there were no funds on it. Someone had accessed it already and spent all the money. Contacted support, received info on where and how the money was spent (clearly it was stolen) and when I complained, they washed their hands of the situation. They couldn't care less
$100 down the drain. Stay away from these gift cards

Antwort von My Prepaid Center
Horrible!!! I put in my username and my password and it still says there’s an error!!! It’s not an error you people just don’t want to redeem our cards!!! So stupid!!! I really need this card for Christmas gifts and I can’t do it bc of yall!!!!!

Antwort von My Prepaid Center
Hola,
Yo también he recibido una tarjeta prepago de la bancarrota de Blockfi que no funciona. Me dicen que por un error suyo me ponga en contacto telefónico. Sólo proporcionan un número de teléfono para llamar a EEUU y desde España no lo veo muy práctico.
Creo sinceramente que un correo sería un medio mucho más accesible y lógico. No acabo de entender que no lo tengan.
Una decepción

Antwort von My Prepaid Center
My prepaid visa card has $400 and got declined. I called customer services and was told that it had been blocked because myprepaidcenter does not like the Ts & Cs of the merchant. the merchant is an online perfume and beauty retailer. I was then told that my card could not be unblocked and that to get new physical card would take 45 days!!!!!! I need the physical card not the virtual one as you can't use the virtual card in any stores in the UK. How can you refuse to unblock the card and then say you need 45 days to send a replacement? I need to use this in the lead up to Xmas. I was on the call so long that my monthly limit from my mobile provider was reached due to the cost of calling the US from the UK and so I was cut off!!! so now what am I supposed to do?
How can you resolve this please! This is completely unacceptable
UPDATE ON 24 NOVEMBER: found the Toll free number, phoned through to be transferred to customer services. was on hold for 20 minutes then cut off!!! also tried the email address on the website, this bounced back. This company does NOT want to talk to customers. What are we supposed to do? how do I access MY money???

Antwort von My Prepaid Center
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