I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
Card says funds don't expire then has a valid only date. Try to activate and it just spins after the information is entered--so can't activate, can't contact any one for resolution, can't create profi... Mehr ansehen
Unternehmen hat geantwortet
THE WORST prepaid card experience I have ever had. Customer support is NONEXISTENT, you are unable to speak to a human no matter how many phone menus you go through. Unable to buy ANYTHING online and... Mehr ansehen
Unternehmen hat geantwortet
If I could give less than one star I would. These cards are akin to a scam. If you can find a vendor that isn't on their website that accepts funds, it's a miracle. I've lost enough funds to make my... Mehr ansehen
Unternehmen hat geantwortet
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My prepaid visa card has $400 and got declined. I called customer services and was told that it had been blocked because myprepaidcenter does not like the Ts & Cs of the merchant. the merchant is an online perfume and beauty retailer. I was then told that my card could not be unblocked and that to get new physical card would take 45 days!!!!!! I need the physical card not the virtual one as you can't use the virtual card in any stores in the UK. How can you refuse to unblock the card and then say you need 45 days to send a replacement? I need to use this in the lead up to Xmas. I was on the call so long that my monthly limit from my mobile provider was reached due to the cost of calling the US from the UK and so I was cut off!!! so now what am I supposed to do?
How can you resolve this please! This is completely unacceptable
UPDATE ON 24 NOVEMBER: found the Toll free number, phoned through to be transferred to customer services. was on hold for 20 minutes then cut off!!! also tried the email address on the website, this bounced back. This company does NOT want to talk to customers. What are we supposed to do? how do I access MY money???

Antwort von My Prepaid Center
As part of a settlement I got less than $10 issued via a virtual card. I was then charged $1 a month until there were no funds left. Discovered this today when I finally had time to attempt to spend it (which isn't easy). Can't believe this is legal in California, enjoy that latte you charlatans.

Antwort von My Prepaid Center
Currently unable to use the card, and because I'm not in the US, can't contact customer support. Card is denying at every retailer. looks like everyone got the same problem! Never will get more cards from them!
cant add to apple wallet pay on any site
after they pulled feedback
still not working + no email from them
complete ignorance
3rd december - still no answer

Antwort von My Prepaid Center
TOOK ALL OF THE $ OFF OF MY CARD FOR FEES! These Gift Cards are NOT worth the money spent. We should not be charged fees, PERIOD.

Antwort von My Prepaid Center
Like everyone else, I have a prepaid virtual Mastercard that is useless. This was an option as gift card from work.
It is rejected every time I try to use it. And after googling it seems like only a few lucky users manage to have any success on a few selected stores.
No contact information for Norwegian users. I wonder how much money they keep due to people giving up and let the cards expire?
Update: i did find a contact form which i submitted, so we'll see how it goes from there.
Update2: got the email and it asked to add name and phone number, and a reference which I dont know means. Filled in what I what i could, so guess wait and see...

Antwort von My Prepaid Center
I am beyond frustrated and frankly, furious with this entire experience. I received a $250 Visa prepaid card, which I activated precisely as instructed, only to discover it is nothing more than a worthless piece.
Every single attempt to use it online results in an immediate, infuriating "PAYMENT DECLINED" error.
This is not an isolated incident—it happens ACROSS ALL PLATFORMS, including major retailers like Amazon and Apple, where these cards are supposed to be universally accepted.
Even worse, the specific website this card is supposed to work on, the one MENTIONED ON YOUR OWN MATERIALS, declines the payment just like everything else!
I am now sitting here with $250 of my money held hostage on a non-functional card. The accompanying card link offers ZERO INFORMATION—no transaction history, no explanation for the declines, just a dead-end page.
To top off this debacle, your customer care is NON-EXISTENT. I have wasted an inexcusable amount of time trying to reach a human being to resolve this critical issue.
I demand immediate, effective resolution. I need someone—a real person, to contact me nowand fix this or provide a functioning replacement card, as this product is fundamentally broken. This is a severe failure of service and a massive inconvenience.
*** UPDATE ****
I contacted the support team by phone, and they started an internal case since the original card was blocked. I provided the requested evidence, and they issued a new card, which is now working as expected. Although it still doesn't work on most websites, it was successful on apple.com after I added the card to Apple Wallet. So, try adding the card to Apple Wallet and select 'Apply' at checkout.

Antwort von My Prepaid Center
This site is probably a total scam. I've tried to use my card several times "at places that accept MC" and it is declined. "Maurice" sends messages about how sorry they are and that they need more info to resolve the issue. Trustpilot shows that "Maurice" sends the same reply to the 800+ others who have expressed the same issue. He sends a "no-reply" email, so you can't send any info and no email is recieved with instructions.

Antwort von My Prepaid Center
Can they come in contact with me so they can help me with my issue.

Antwort von My Prepaid Center
What a scam, worked once and now it’s useless as their customer service. Contacting my state AG office and Federal CSPB, to get some answers. Don’t waste your time with them , I am surprised they have not been taken down by our supposed regulators.

Antwort von My Prepaid Center
i got a $5 giftcard and it doesn't work so idk what to do with it because it declines everywhere

Antwort von My Prepaid Center
Can confirm these guys are scammers. Received a code to redeem a facebook settlement through their website. Of course it doesn't work.

Antwort von My Prepaid Center
Got a card as part of a settlement. Unable to use the card if the item or service purchased exceeds the paltry amount of the settlement. Yes, technically, I could, but what would I get? Nothing I'd want. It's not worth my time trying to redeem it so I guess they get to keep the settlement money.

Antwort von My Prepaid Center
I have a Mastercard reward debit card that was from a promotion for Quantum Fiber. The card says "funds never expire", but the card has an expiration date which is past. The myprepaidcenter.com website will not register the card and provides no recourse for an expired card. It appears that the money is simply not available to me. Perhaps that is the company's intention - make it too difficult to use the card's value.

Antwort von My Prepaid Center
La peor basura que vi en mi vida. Una estafa.
Me dieron en el trabajo una tarjeta con 158 dolares. Intente de todas formas usarla en Amazon y fue imposible, me comunique con ellos via email y fue lo mismo que nada porque ninguna ayuda me dieron. Luego por suerte pude usarla en Best Buy, pero no gaste el total. El saldo restante quise usarlo en un negocio y la compra fue rechazada, sin embargo el monto en mi card balance fue descontado. Les envio los reclamos y no se hacen cargo de su error. Una verdadera porqueria no le recomiendo estas tarjetas a nadie!

Antwort von My Prepaid Center
Worst customer experience ever.
Impossible to activate. Constant loop of e-mails. Impossible to reach a person at their customer “service”.
Seriously - worst experience ever. They are crooks running a huge scam.

Antwort von My Prepaid Center
I need someone from this company to get in contact with me ASAP. I’m having the same issue as everyone else it seems whereby I cannot spend the funds on my cards, as they keep on declining!

Antwort von My Prepaid Center
I received two $100 codes. When I tried to redeem them, an error appeared after I entered my details, and nothing was sent to my email address. When I tried redeeming again, another error appeared saying that I had already redeemed the code.
Another error is shown when I try to resend the link.
I then tried the second code, but the same thing happened! I’m now out $200!
Unable to contact MPC easily. Worst experience ever!

Antwort von My Prepaid Center
Pretty awful experience with no results... the amount of time trying to figure out how to access funds on a card is obscene. Definitely cannot be used everywhere Mastercard is accepted... can't even get it accepted anywhere....

Antwort von My Prepaid Center
I have a virtual card that I can’t access because it keep saying my password isn’t correct, I keep clicking the password reset and I am not being sent a link to reset the password and my question if my password wasn’t accepted my do the create the page, please help, My PrePaid Center responded, and stated the sent me a link, they is no link in my email nor do I have a reference number to verify, I never could sign back in, I would like to know how to get a paper check, I am so upset with this process.

Antwort von My Prepaid Center
Website does not work, customer support is out-sourced and completely useless.

Antwort von My Prepaid Center
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.