I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
THE WORST prepaid card experience I have ever had. Customer support is NONEXISTENT, you are unable to speak to a human no matter how many phone menus you go through. Unable to buy ANYTHING online and... Mehr ansehen
I had gift cards that were stolen and once recovered - all my funds were eroded due to inactivity fees ($300). The customer service agent was incredibly nice but unfortunately wasn’t able to offer any... Mehr ansehen
If I could give less than one star I would. These cards are akin to a scam. If you can find a vendor that isn't on their website that accepts funds, it's a miracle. I've lost enough funds to make my... Mehr ansehen
Unternehmen hat geantwortet
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was given a card as a thank you, I put that I was in the U.K. but still got a card in dollars that I can’t use anywhere despite adding to my wallet as recommended

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It's a trusted site now it's working

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Absolute scam. Got a $100 gift card from my company but it declines everywhere I try to use it. Customer service is useless, they put you on hold for 20+ minutes or until you just give up.

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These cards are a disaster - I received mine for giving up my seat on a flight. Of the 4 cards I used credits to purchase, one has never worked (was denied the first time I tried it), 1 only worked once, and the other 2 were fine. My efforts to resolve the issues with the 2 cards have resulted in nothing but endless waits in the phone loop and one email asking me to provide a bunch of information, after which they would respond in 48 hours. I jumped and provided everything - it's now been 7 days and nothing. This is such a frustrating scam with non-existent customer service.
Update: 12/23/25 - I've provided the requested information and look forward to a response from your company. If only this vendor were as diligent in resolving complaints before people were forced to go public...

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**UPDATE** did you get the information you requested from me?
Got a card from the company I work for as a Christmas gift. I've tried to use it at 2 different online retailers and every time it is declined. Spent time calling their UK in operations, completely useless AVR. No way to retrospectively go back and confirm the address details etc i had used when i registered the card in case I was in error. Now in a position where the card cannot be used. Useless

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I was awarded $1000 by my company. I successfully registered the card and made 2 purchases. Since then I have not been able to use it either in store anywhere or anywhere online. There is no customer support, just an automated loop hwich eventually cuts you off.
An extremley poor experience and I would advise any organisation to consider alternatives and to stay away from these scammers.

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I got a virtual Mastercard gift card from them. Turns out they do not allow you to use it anywhere except for a few places that no one orders from! Now I can't even get my money back from them and they will begin to charge me fees for not using the money in my account. Stay away from these scammers, I lost $350 to them.

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I got a whopping 38.00 from the FB settlement for whatever stupid shit they're involved in once again. Redeemed my rewards card, but there's no way to get the card number. If you call customer service, there's no way to speak to a human. You can only get to canned responses. I tried every conceivable option to no avail

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I got two of these damn virtual cards for the Google privacy class action payment. I have been trying to use the first card, which was supposed to have $7 on it, for over a year. It's only $7 but it was just sitting there, taunting me, and I couldn't let it go. It expires in January and I'm finally giving up.
I always get errors, no matter what I try to do.
Whenever I try to buy anything, it says the card is "unavailable".
I called the "customer service" line and entered my card number and it says the balance is 0. The only transaction was "10 cents on October 7" which I did not make. There is no option to speak to a human at all.
There is no way to get merchant information for this 10 cent transaction or find out why the rest of my balance is gone.
It's only $7 but it's the principle. I'm now angrier than I would be if Google had just violated my privacy and given me NOTHING, because I spent time doing this crap when I could have been doing something useful.
Stay away from this thing at all costs.

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I received 3 $25 codes and all say expired with no other explaination

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I received the virtual card from Motivosity, as it is listed as a supported merchant for using my accrued funds. I was successfully able to create the virtual prepaid card and can confirm the funds are visible on myprepaidcenter.com. However, my attempts to link or use the card for payment on platforms like PayPal, Google Wallet, my local e-commerce sites, and Amazon have all been declined. This is incredibly frustrating. Furthermore, I have reached out to support regarding this issue but have yet to receive any reply.

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I have got 200$ cards from my company as a gift, but can't use them on any website. Just declined all the time, even if I use an accurate billing address assigned to each of cards.
What the point in virtual cards if I can't use it?
Avoid this service.

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I was totally skeptical about this and wondered why the law firm wouldn't just cut a check to the class action awardees, but maybe that is just too old school? This site is legitimate although you need to educate yourself as to how to use a virtual gift card as others have mentioned here.
I opted for the prepaid online card and that sign up process was easy to navigate. I then went to Amazon and reloaded a gift card with the full balance (minus the cents and really, it's bonus money you're receiving so sometimes you need to let that bit of change go) and it was approved almost instantly.
My recommendation is to not treat this one like a debit card but to instead load your balance on a single gift card at a big name retailer which you use regularly like Amazon, Target, Starbucks, Walmart etc. Once the funds are on that virtual gift card, you are good to go and don't have to worry about being declined on every separate transaction. Good luck!

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I activated a 25 dollar prepaid Visa as per instructions that came with the card. By the time I tried to use it, there was only five dollars and change left on the card. I think my activation was intercepted and the Information was used to purchase using the card number and three digit code I entered. I believe that MyPrepaidCenter has been hacked.

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I will preface by saying I thought this was a scam, but my card eventually worked after some persistence and time. Be prepared to invest at least two hours to troubleshoot.
I received a $195 prepaid Mastercard for a research study I participated in. I opted for this type of card instead of a gift card to a specific retailer because I wanted options. That was a mistake.
After speaking with three different customer service reps (which were not as hard to get ahold of as I thought), I learned that if your card declines more than once, it will automatically block the card and you will have to get a new one. It will decline for various reasons, including using it for a gift card, on paypal, or in my case on Nordstrom.com. The system didn't like Nordstrom and coded it as a subscription/reoccurring charge, which was not true but whatever. Finally, I had a rep that activated a new card for me and told me to try my purchase on Incognito Mode at a different retailer that sold the same item I wanted to buy at Nordstrom, and it finally worked.
Some tips:
-Make sure you can access your myprepaidcenter.com account
-WHEN CALLING THE CUSTOMER SERVICE LINE, wait for the option that allows you to enter in your card number details (NOT OPTION 1). After entering in my info, I was able to get connected to someone rather quick. If you press for option 1, you will get swallowed into going through all the menu options, and it's almost like a never ending loop.
-If your card gets declined more than once, it is most likely blocked, and you will need to call them to get a new card.
-If you know what you want to buy online, ask the rep to stay on the phone with you until you make the purchase just in case it declines. They can see why the system declined it and can tell you why.
-Try purchasing on Incognito

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I would give it 0 stars if it was an option. There are no way to use these cards without spending the $3 to get a plastic card. By then it's no longer worth getting. They do this so they can keep everyone's money. If you can't use it, it has to go somewhere. That's right - right back into their account as fees for non-use. Eventually they will get the full amount. So sick of settlements going to these cards that can't be used. Worst gift card company ever!!!
Needed to add an update (12/9/2025) because I have tried all of the things that other people on here say to do and none if them actually work. I was able to talk to someone at this place and they told me to add it to my digital wallet and I should be able to use it as a split payment. Who accepts split payments? No one. The next time I get a settlement from something I will try to request a check instead of this BS.
Update #2 (12/11/2025)
I was finally able to get the funds from one card into Amazon after determining that I was given the wrong expire date. Once that was figured out, that card easily allowed me to purchase that exact amount toward my gift card reload. The other card, however, was not so easy. It is a disbursement prepaid card. It can only be used for online purchases but would not let me buy the Amazon reload. I was not fighting with it any longer and I was not trying to find somewhere to make a purchase for exactly $10.39. I logged into my mom's Tim Horton's account and added $10 to her gift card balance. Was extremely surprised that it went through. They can keep their 39 cents. I no longer want the headache.
I still don't recommend these cards. Most people will give up and not bother pushing like all of us did.

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I received a virtual card through the Facebook settlement and was instructed to use it via MyPrepaidCenter.com. Despite activating the card correctly, every single attempt to use it has been declined. It simply does not work anywhere.
Overall, this leaves a very poor impression, and the service feels unreliable. It ends up feeling like a waste of time, and it easily gives the impression of being af scam.

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Me funcionaba solo como pago de Amazon y ahora de repente ya ni eso.
En su respuesta pone que mire el mail para ayudarme pero evidentemente nada

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This company embodies the word greed and corruption. How they haven't been out in jail is a conundrum. Don't work with them and don't use them.

Antwort von My Prepaid Center
Unable to use the card for online purchases (despite the full amount of money still being on the card). Also unable to reset the card pin via the website, being given the message "We're unable to process your request at this time. Please try again later."
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Edit:
Fortunately, the customer service team has helpfully got back to me and explained that the gift card can only be used in the place of a credit/debit card (not alongside it) when making online purchases. A little disappointing that they can't be combined, and I still couldn't solve the pin change issue - but the feedback was helpful, so I'm changing this to 3 stars.

Antwort von My Prepaid Center
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