I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I received a virtual Mastercard through the Facebook Consumer Privacy Settlement and redeemed it successfully on MyPrepaidCenter. The card shows the correct balance and is marked as "Active and... Mehr ansehen
Unternehmen hat geantwortet
THE WORST prepaid card experience I have ever had. Customer support is NONEXISTENT, you are unable to speak to a human no matter how many phone menus you go through. Unable to buy ANYTHING online and... Mehr ansehen
I had gift cards that were stolen and once recovered - all my funds were eroded due to inactivity fees ($300). The customer service agent was incredibly nice but unfortunately wasn’t able to offer any... Mehr ansehen
If I could give less than one star I would. These cards are akin to a scam. If you can find a vendor that isn't on their website that accepts funds, it's a miracle. I've lost enough funds to make my... Mehr ansehen
Unternehmen hat geantwortet
Cardholder destination for managing American Express, Discover, MasterCard and Visa prepaid cards from InteliSpend Prepaid Solutions for employee recognition, sales incentives, business gifts, corporate expense management, corporate wellness incentives...
Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 99 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I had an issue with my virtual card and I need assistance from 'Myprepaid Center'. The problem is that there is no email address that I could get hold on and the call center doesn't really help. Basically it's like the other receiving end doesn't exist! By writing this review, hoping to get the attention and the help I need.

Antwort von My Prepaid Center
Could not give less than one star. Got 50$ mastercard reward card unable to use anywhere. Just like everyone else here cannot use it.

Antwort von My Prepaid Center
absolute trash, a product i purchased ended up being recalled and i was issued a prepaid card as compensation. activated it according to the instructions and attempted to use it, payment was declined, i called customer service and they stated my card was blocked for “security risk”, ive been on and off customer service and every time they tell me im going to be sent an email with a new card, never received an email and still dont have a replacement.

Antwort von My Prepaid Center
I have $400 on my prepaid center Mastercard issued as a reward through my employer. It used to work at approved merchants without issue, but now I am getting declined at every merchant. I have confirmed my balance and the purchases I’m trying to make are well-below my balance. There is no way to contact for help except via phone. I’ve held for over an hour trying to reach someone and never get an agent. This is infuriating and clearly this company is a complete scam!!!
UPDATE- got an agent after holding for 70 minutes. He assured it would be fixed in 24 hours. I waited and tried again - DECLINED. Called the help number again, stayed on hold for 60 minutes, and it disconnected me. This company should be investigated and legal action should be taken.

Antwort von My Prepaid Center
I have at least 4 cards that suddenly have no funds on them. The company says they just expired! Id like to know more about the review stating it is illegal for them to keep any funds from a prepaid account.

Antwort von My Prepaid Center
Update 15-02-2026
Everything has been resolved and the card is now working. However, I find it quite difficult in practice to find places where the card is accepted or where I can actually spend the balance, which can be frustrating at times.
On the positive side, I found the customer service to be very helpful and friendly. They assisted me well when I reached out.
Update 22-01-2026
Hello Maurice,
I shared my contact details as requested, but since then I have received no further communication or update whatsoever.
At this point, the lack of any response is becoming concerning. It unfortunately starts to feel as if my information was collected without any genuine intention to follow up or resolve my case, which raises serious trust and reliability concerns.
I would appreciate an immediate update on the status of my case and clear confirmation on how and when this will be resolved.
If I do not receive a meaningful response shortly, I will have to reconsider my confidence in your service and take further steps.
———
Hello Lars,
Thank you for sharing your experience. We’re sorry to hear about the difficulties activating your card. To assist you further, please check your email for a message from noreply, as we need to gather some details to resolve this issue. Once we receive your information, we’ll work to ensure your card is properly activated or reissued if necessary.
Regards,
Maurice V.
Myprepaidce
**UPDATE FROM MYPREPAIDCENTER 01/10X/2026**
Thank you so much for sharing your contact information with us. Our team is actively working on your case, and you should receive an update shortly. We appreciate your comments, and we hope to resolve this case to your satisfaction to restore your trust in our service.
Maurice V.
Myprepaidcenter
———————
Hello Maurice,
Thank you for your update. Unfortunately, I have not yet received any further communication or update regarding my case since providing my contact information.
Could you please let me know when I can expect to hear from your team? I would really appreciate an update on the status.
Kind regards,
Lars
———-

Antwort von My Prepaid Center
Total Scam. There needs to be a class action lawsuit against this company. I got a prepaid card as part of a small settlement, completed all their steps and followed all their directions, but it is declined everywhere. So since I claimed it and can’t cash or spend it, their $1 per month “inactivity fee” eats away at the balance. 100% Intentional fraud.
UPDATE TO REPLY
I only have emails asking for more information and the link brings me back here. Just says I can’t add anything because the post three days old. Nothing to communicate directly with your reply. I won’t publicly post private information, of course.

Antwort von My Prepaid Center
Stay away. I lost the envelope with this card in it and opened it 2 days ago. Unfortunately it expired 11 days ago. They say I activated my card in June even tho I just opened the envelope it was in. They said all 244$ was expired. After explaining the situation to them they told me they would only give %50 of the money. Total scams. Upon further research its illegal for a company to take your prepaid funds regardless if the card expired and regardless of their terms and condition. You can file a cfpb complaint. After mentioning that I was awarded 100%

Antwort von My Prepaid Center
I don’t know how my experiences with this company can get worse, but it did: I had another few cards of mines from Marriott get blocked after making normal purchases at restaurants. I’ve been in touch with the reps over email since Christmas and they JUST sent out my replacement today. Was already pretty pissed off at that point, but then things got worse when I checked my email to see a “issue resolved” email ending with the words “Tools used: kys”
Was in shock that the rep even had the audacity to write that. Genuinely disappointed.

Antwort von My Prepaid Center
scam! This card will not ever work at any store. you can never get a hold of anyone via phone number. How is this company in business. There are so many reports online how these cards so not work ever.

Antwort von My Prepaid Center
My card was used for a purchase on Amazon. It was initially accepted then rejected 3 days after the expiration date of the card. Needless to say the card is now useless and customer service cannot do anything about it.

Antwort von My Prepaid Center
It took longer then normal to set up digital card to my wallet because of errors in website etc... then finally did that. Its a $50 visa gift card... everything online didnt let me use but one place. I bkught dinner for the family for $35 and some change i habe $13.25 left but it declines everywhereeeee (and yes its less then the $13.25 that I am trying to use it on so no reason to decline.) Been on hold with customer service for 30 min when it said my hold time was 12 minutes.... twice it said 5 minutes and then went back up to 8 minutes ...then it rang like it was going to a representative eventually and then bam back on hold!!!!! Now its been saying my wait time is 1 minute for 5 minutes now 🫠 beyond frustrating....

Antwort von My Prepaid Center
Absolutely garbage company, defintely wasnt shocked to see a million one star reviews. *****do not buy there gift cards**** there are a million better companies in this field. They are absolutely hopeless.
I have been waiting on a digital replacement tht was supposed to take 24-48hours for over a week and all im getting is crickets. Ive emailed 3 times now with no reply.

Antwort von My Prepaid Center
Can’t use $25 MasterCard gift card I activated with this website anywhere. It declines no matter what site I use it on, even when trying to purchase something way below the card balance.
Also tried calling but unable to reach their support.

Antwort von My Prepaid Center
Horrible, downright horrible. I've had one giftcard through this before and it was such a pain. Then I see I'm provided another giftcard through this trash and I'm already hitting a huge wall of annoying BS. WHY IS THIS CARD DECLINING??!!? I hate this sh*t.

Antwort von My Prepaid Center
After using myprepaidcenter.com for years; I have a problem.
They blocked my newly received virtual card.
After repeated attempts to use my newest card; all of which failed. I called customer service. Customer service told me my card was blocked and needed to be replaced. Diego told me to stop cursing which I had not. He then made a comment about not being as stupid as me. After asking for a supervisor, he claimed there were none. He then hung up.
I have to wait for a replacement card for a card that shouldn't have been blocked in the first place, from people who block cards for no reason. Who don't return calls and may not even be doing anything. Who sent an email requesting photos of my ID, but don’t do anything to encourage trust(like calling back or talking to supervisors).
I have replied to the email but my hopes for a response are not high.
Myprepaidcenter.com responded to my review, however I still have not received the promised phone in call from a supervisor, nor an email.
In their response they say they want details. What specific details, I have no idea what they specifically want.

Antwort von My Prepaid Center
I tried to buy 3 different things from different companies and they all came back with we can’t use this card. The card doesn’t work and I really needed to buy underwear from Walmart because they are torn up. I just got disability but it’s going to be weeks before I get any money.

Antwort von My Prepaid Center
Idk what’s going on but I need customer support to reach me . I received a card and it’s blocked already can’t buy anything tried calling for 2 days man . I hope I can use this card . Pls contact me

Antwort von My Prepaid Center
honestly what a huge let down. iv used a prepaid card before but honestly what was this?? it suddenly didn’t want to let me add my card to literally activate it and then i see a pop up saying “We apologize. We have identified an error on our side.
Please contact customer service” okay yeah great so i call up and even then they couldn’t help whatsoever?? there are several different customer service numbers for the US i genuinely thought i was getting scammed. one of the customer agents told me to wait on a email. i have yet to receive anything. it was so embarrassing when online i couldn’t buy anything. do better. please i’m begging add a email or something it’s been 24 hours since iv tried over and over again with my card.

Antwort von My Prepaid Center
They are holding funds on my card saying wrongfully that I wasn't the intended person for the funds. This is simply wrong. To prove that the card belongs to me I had to send them a copy of my ID, utility bill and the original email with the card info. They are still denying me my money. I have never seen such badly run prepaid card company. I wouldn't use them if didn't have to. Unfortunately it wasn't my choice to receive the funds through this company's network.

Antwort von My Prepaid Center
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.