Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I wanted to like the CAPNOS Legura, and there are things it does well. The packaging is nice, the flavor bags are resealable, and I like that there’s nothing to charge. The rubbery tip is also f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Item arrived quickly. Absolutely terrible though. Tips say imagine holding your breath underwater, then take a large gasp of air with your lungs. Who breathes like that. I get the pop, whilst ne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte

Vom Unternehmen geschrieben

CAPNOS is brand focused on helping individuals quit smoking and vaping by addressing the physical and behavioral habits associated with addiction. Instead of relying on nicotine replacement, CAPNOS produces non-electric, flavored, pressurized air inhalers designed to simulate the physical sensation of smoking or vaping without any of the harmful substances. Core Products The CAPNOS Legura: Plagship device, designed with a tighter draw to mimic the sensation of pulling from a traditional vape or cigarette. The CAPNOS BRE-Z: Designed for a lighter draw and greater flavor profile, intended to mimic direct-to-lung vaping or traditional hookahs. The CAPNOS Zero and CAPNOS E-Z are additional value devices. Zero Nicotine & Zero Smoke: The devices contain no nicotine, tobacco, smoke, or vapor. They only use essential oil-based flavor extracts. Satisfies Behavioral Urges: The primary goal is to satisfy the "oral fixation" (hand-to-mouth action) and the "throat hit" sensation that many users miss when trying to quit. No Electronics: The devices require no charging, batteries, or heating elements. They operate entirely on lung-powered suction to pop a valve, creating the pressurized physical sensation. Flavors: They offer a variety of replaceable Flavor Packs, using essential oils to provide a sensory experience.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

74 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 81 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(74)

72 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I accidentally bought the mint pods not…

I accidentally bought the mint pods not knowing how to use this product and now am stuck with 4 pods and no e cig to use. They’ve ignored my emails and I’m very upset. Maybe a bad review will get their attention as they suck

22. August 2026
Bewertung ohne vorherige Einladung
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Antwort von CAPNOS

Hi Jennifer,

We’re glad we had the opportunity to connect with you directly and get everything sorted out.

We understand that the pods weren’t what you were expecting when you placed your order, and we were happy to clarify how they work and help find a solution.

We appreciate you giving us the opportunity to address your concerns directly, and we hope you have a much better experience with CAPNOS from here.

Bewertet mit 1 von 5 Sternen

Odd to use

It's nothing like smoking a vape. I'm okay with there not being vapor or anything but actually trying to use the device and take in air through it was difficult and odd. It was like a party blower but the other way around.

22. August 2026
Bewertung ohne vorherige Einladung
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Antwort von CAPNOS

Hi Brittany,

Thank you for taking the time to share your experience. We’re sorry to hear that the Zero didn’t feel comfortable or natural for you to use.

We’ve reached out to you personally because we’d really like to learn a little more about what you experienced with the pull and see if we can help.

We hope to hear from you and have the opportunity to improve your experience with us.

Bewertet mit 5 von 5 Sternen

They fixed my problem right away!

I had a problem with my order, and they responded right away (on a Friday) and shipped me replacement items. I got the zero, and so far it has been very helpful at satiating the oral fixation, which I find is the hardest part of quitting long term.

19. August 2026
Bewertung ohne vorherige Einladung
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Antwort von CAPNOS

Hi Aubrey,

Thank you for sharing this! We’re especially glad the Zero has been helping with the oral fixation side of quitting, that’s something we hear can be surprisingly difficult to replace, even when someone is ready to leave the nicotine behind.

And we’re happy we could get your order issue sorted out quickly. We appreciate you taking the time to come back and share how things are going. Wishing you continued success, and we hope the Zero keeps being a helpful part of your routine.

Bewertet mit 1 von 5 Sternen

At least not for me...

For what it actually is, it is very expensive. Flavors are nothing but a scam... No wonder the reviewers turn off the comment section.

30. Juli 2026
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Antwort von CAPNOS

Hi Alberto,

Thank you for sharing your honest feedback. We’re sorry to hear that your experience with CAPNOS hasn’t met your expectations, particularly when it comes to the flavors.

We’ve reached out to you directly because we’d really appreciate the opportunity to learn more about your experience and see if there’s anything we can do to help make it better. We hope to hear from you soon.

Bewertet mit 1 von 5 Sternen

I bought from outside the US and failed. Money gone.

I bought from outside the US. After almost a month they just told me that I have to go to Customs to retrieve it. I have no idea where or how to do that. Why would I? They should warn that you need to know how to retrieve things from Customs. They specifically ask for your address, to send it there, not a custom office address from which you have to retrieve it. Absurd.

21. Juli 2026
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Antwort von CAPNOS

Hi Alejandro,

We’re truly sorry for the frustration and disappointment you experienced with your order. We understand how upsetting it must have been to wait for your package and then be faced with a customs process that you weren’t expecting.

We apologize that we didn’t make the customs requirements and possible next steps clearer after your order was placed. More importantly, we’re sorry that this situation left you feeling like you had to navigate it on your own rather than having us work through it with you.

Over the past weeks and months, we’ve been making a conscious effort to improve our international shipping process and provide clearer guidance so customers don’t find themselves in situations like this. Your feedback is genuinely helpful in that effort.

Thank you for taking the time to reach out and share your experience with us. We’ve also responded to your email and hope we’re able to help bring this matter to a better resolution for you.

Bewertet mit 4 von 5 Sternen

Goodnproduct

22. Juli 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Mariano,

Thank you for your kind words! We’re glad to hear you’re enjoying CAPNOS and appreciate you taking the time to share your feedback with us. 😊

We’re excited to be part of your journey and hope it continues to be a helpful tool for you!

Bewertet mit 5 von 5 Sternen
CAPNOS-Logo

Antwort von CAPNOS

Hi Francis,

That’s amazing to hear, thank you for sharing this with us! We’re so happy that CAPNOS is becoming a helpful part of your journey to quit vaping. Making a change like this takes commitment, and it’s awesome that you’ve found something that supports you along the way.

Wishing you continued success. We’re cheering you on! 🙌

Bewertet mit 5 von 5 Sternen

Capnos bre z - great piece of kit

As I live in the United Kingdom I was surprised how quickly I received my capnos bre z. The product itself is fantastic I was aware there would be no nicotine or vape clouds and I was not expecting to much due to some mixed reviews but it does an amazing job at mimicking the hand to mouth habit I have built up over 11 years of vaping. When you inhale you get a pleasant blast of clean fresh air with a touch of flavor having already reduced my nicotine from 12mg to almost zero it was the hand to mouth habit I was struggling with I don't struggle anymore it's a great product.

28. Juli 2026
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Antwort von CAPNOS

Hi Mick,

Thank you so much for sharing your experience! We’re thrilled to hear that your BRE-Z arrived quickly all the way to the UK and that it’s been helping you with the part of vaping that was hardest to leave behind, the hand-to-mouth habit.

Reducing from 12mg nicotine to almost zero is an incredible accomplishment, and we’re honored that CAPNOS could be a part of that journey. We know that breaking a long-standing routine can be just as challenging as reducing nicotine, so it means a lot to hear that the BRE-Z has helped fill that gap.

Thank you for giving CAPNOS a chance despite the mixed reviews and for sharing such an encouraging story. We’re grateful to have you as part of the CAPNOS community, and we’re cheering you on as you continue moving forward!

Bewertet mit 2 von 5 Sternen

I ordered the gift pack because I was hoping it would help me quit

I preserved the gift pack because I wanted to try the zero and the ez before I purchased one. I was hopeful that after reading reviews this would be a great tool to quit. Received the items ordered promptly and does give you the hand fixation of holding something but you have to inhale so hard to get them to pop. Unfortunately does not mimic pulling on a real vape.

28. Juli 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Heather,

Thank you for taking the time to share your experience with us. We really appreciate you giving CAPNOS a try, especially as you were looking for a tool to help with your journey to quit vaping.

We’re sorry to hear that the experience hasn’t been what you hoped for so far. We’ve reached out to you personally to better understand what you’re experiencing with both the Zero and E-Z, and we’re looking forward to connecting with you to see how we can help.

Thank you again for giving us the opportunity to make this a better experience for you.

Bewertet mit 3 von 5 Sternen

Good product but overpriced

I just bought the Legura. It's not that hard to pull like some people are saying, and I will have to get used to not blowing out any smoke, but so far it seems like a decent product. I recommend chewing some nicotine gum to curb your nicotine cravings. I also wish their flavor was a bit stronger. Overall, I do recommend buying if you're 100% certain about quitting, although I do feel that it is a bit overpriced for just sucking in flavored air.

27. Juli 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Brandi,

Thank you for taking the time to share such a thoughtful and honest review. We’re glad to hear that you’re enjoying the Legura so far and that the draw has been a good fit for you.

We completely understand that switching from vaping to a nicotine-free alternative is a big adjustment, especially when you’re used to the sensation of vapor and seeing the exhale. We appreciate your feedback on the flavor strength and pricing as well, comments like yours help us continue improving the experience we create for our customers.

Most importantly, we’re excited to be a part of your journey toward quitting vaping. Thank you for giving CAPNOS a try and for recommending us to others who are ready to make that change. We’re grateful to have you as part of the CAPNOS community.

Bewertet mit 5 von 5 Sternen

review

great product excellent customer service!

27. Juli 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Robert,

Thank you so much for the kind words! We’re thrilled to hear that you’re enjoying CAPNOS and that our team was able to provide a great experience.

We put a lot of care into both creating our products and supporting our customers, so it means a lot to know that both stood out to you.

Thank you for being part of the CAPNOS community, we truly appreciate your support!

Bewertet mit 5 von 5 Sternen

excellent customer service and a i am…

excellent customer service and a i am definitely finding it useful alternative

22. Juli 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Alex,

Thank you so much for sharing this! We’re really glad to hear that you’ve had a great experience with our customer service and that CAPNOS is proving to be a useful alternative for you.

Finding something that fits your routine and helps you move away from old habits can make all the difference, and we’re grateful to be a part of that process.

Thank you for your support and for welcoming CAPNOS into your journey. We’re happy to have you as part of the CAPNOS community!

Bewertet mit 5 von 5 Sternen

Literally might save my life...

Accurate estimates for shipping and delivery, good communication! So far I'm really enjoying the product. This creation might literally save my life. Thank you, CAPNOS.

27. Juli 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Lizz,

Thank you so much for sharing this with us. We’re really happy to hear that your order arrived smoothly and that you’ve had a positive experience with our communication and shipping updates.

Most importantly, hearing that CAPNOS could be making such a meaningful difference in your life means the world to us. We know changing habits isn’t always easy, and we’re honored to be a small part of your journey.

Thank you for trusting us and for sharing your story. We’re grateful to have you as part of the CAPNOS community, and we’re cheering you on every step of the way.

Bewertet mit 5 von 5 Sternen

Awesome product

Awesome product! I was hesitant to try it, but I’m glad I did! Great pull, felt like vaping but not and the pop is genius! The flavors are so good! I love the mint and the orange!
I love it and I’m thankful that someone put a lot of care into their product! If you’re on the fence about buying one, jump! You won’t be sorry!

21. Juli 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Nancy,

Thank you so much for sharing this! We’re thrilled to hear that you decided to give CAPNOS a try and that it’s been such a great fit for you.

We love that you called out the pull, the pop, and the flavors, those little details were all designed to make the experience feel satisfying while giving people a better alternative to vaping. Hearing that you can feel the care that went into creating it means a lot to our team.

Thank you for your support and for encouraging others to give CAPNOS a try. We’re grateful to have you as part of the CAPNOS community, and we’re excited to be part of your journey moving forward!

Bewertet mit 5 von 5 Sternen

Submitting new review of 5 stars…

Capnos customer service is excellent. Not only were they willing to refund my order, but work with me to find a device more suitable for what I was looking for and credited me for the difference in price. I would definitely recommend them and their products. Thank you @capnos for the remarkable customer support.

29. Juli 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Jacqueline,

Thank you so much for updating your review and sharing your experience. It truly means a lot to our team.

We’re so glad we had the opportunity to work with you and find a device that better matched what you were looking for. Our goal is always to make sure our customers feel supported, not just with the product, but throughout their entire journey with CAPNOS.

Thank you again for your kind words and for giving us the chance to make things right. We’re grateful to have you as part of the CAPNOS community and truly appreciate your recommendation!

Bewertet mit 5 von 5 Sternen

Capnos changed my life for the better

Capnos changed my life for the better, i have been a vaper for almost 15 years, and this made me quit vaping.

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von CAPNOS

Hi Frey,

Reading this truly means a lot to us. Thank you for sharing your journey.

Fifteen years is a long time, and we're honored that CAPNOS could play a part in helping you quit vaping. Stories like yours are exactly why we do what we do.

Congratulations on making that change, and thank you for letting us be a small part of it. We wish you nothing but continued success on your journey.

Bewertet mit 4 von 5 Sternen

Great Customer Service

husband and I done a lot of research upfront and finally committed to the investment. Package arrived quickly and very well packaged. Assembly was easy with the packaged instructions. We bought the bundle with one of each vape styles since we like a different hit. My husband is more a throat hit and I am more a mouth to lung so we figured the bundle would offer us both what we need and save a few bucks compared to buying each one separate. We were not able to get the Legura working and contacted customer support via email and they were very responsive and worked to find a good solution for us. While sometimes products don't work or work differently for others, the customer support really pulled through to create a good experience.

18. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von CAPNOS

Hi Amanda,

Thank you for such a thoughtful review. We really appreciate you sharing the whole experience, from doing your research to trying both devices.

Although the Legura didn't end up working out, we're happy we were able to help and make the return process as smooth as possible. Hearing that our support team turned a frustrating situation into a positive one means a lot to us.

Thank you again for giving CAPNOS a try, and for recognizing the team behind the scenes. We wish you and your husband all the best.

Bewertet mit 1 von 5 Sternen

Disappointed and a waste of money

I just received my Capnos Legura. After smoking cigarettes for 30 years, I started vaping Nic salts for about a year now. I started vaping 5 mg Nic salts and am currently down to 1.2 mg. My next step was to try something with no nicotine so I purchased the Capnos which I thought would give me some level of a throat hit. I am highly disappointed after spending $75 for the kit. I have followed the instructions and watches multiple videos to make sure I was using it correctly and I feel that this was a total waste of money. I do taste some flavoring but otherwise I feel like I’m just inhaling air. Not the slightest bit of a throat hit like I was expecting.

7. Juli 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hi Michael,

Thank you for sharing your honest feedback with us. We understand that your experience with the Legura hasn’t matched your expectations.

We also understand that transitioning away from nicotine, especially after years of smoking and vaping, can come with certain expectations around the sensations and habits associated with vaping. While CAPNOS is designed to provide a nicotine-free alternative that supports the behavioral side of the habit, the experience can vary from person to person.

We’d love the opportunity to help. Please reach out to our support team (hello@mycapnos.com), so we can walk through some troubleshooting steps, make sure your device is set up and being used correctly, and better understand your experience. If the device still isn’t the right fit after troubleshooting, our team can also review your eligibility for our 30-day money-back guarantee where applicable.

We appreciate you giving CAPNOS a try and would be happy to assist you.

Bewertet mit 3 von 5 Sternen

Very bad UK buying experience

I’m sharing this as a UK customer so others can make an informed decision before ordering from CAPNOS.

I placed an order to be delivered to my UK address. Because timing mattered, I contacted CAPNOS before dispatch to clarify the delivery timeframe and the possibility of expedited shipping. From there, what should have been a straightforward purchase turned into a long back-and-forth.

Across roughly ten days, the issue became a 30-message email thread. The parcel was eventually marked as delivered, but it had not been delivered to my address. I was asked to check with household members, neighbours, building areas, and possible safe places, which I did. The tracking available to me did not show clear proof that the parcel had actually been delivered to me.

What was most frustrating was not just the delivery failure itself. Courier issues can happen. The bigger problem was how the issue was handled afterwards. Instead of CAPNOS taking ownership of the situation with the carrier, I repeatedly felt the burden was pushed back onto me.

I had to check the tracking, explain what information was missing, ask them to escalate the issue with the carrier, follow up again after waiting for updates, and point out that the parcel appeared to have been routed to a carrier collection point rather than delivered to my address. In practice, I felt like I was doing much of the investigation myself.

Their replies were polite, but the attitude felt procedural rather than genuinely proactive. They repeatedly acknowledged the inconvenience, but the practical responsibility for chasing, checking, explaining, and resolving the issue still seemed to sit with me. By the time CAPNOS offered a reshipment or refund and waived the outstanding expedited shipping invoice, I had already spent days following up and trying to resolve a problem that I had not caused.

I ultimately collected the parcel myself from the carrier collection point, even though that was not the delivery address I provided and not a location I had chosen or authorised.

For UK customers, this is the main point: if everything goes smoothly, you may be fine. But if there are any problems, my experience suggests you may need to do a lot of the work yourself to get them resolved.

If you are ordering from the UK and do not have time for repeated follow-ups, carrier tracking, escalation requests, and potentially collecting a parcel from a location you did not choose, I would be cautious about ordering.

Based on my experience, CAPNOS’ UK delivery and issue-resolution process is not something I would personally rely on.

28. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von CAPNOS

Hi there!

Thank you for taking the time to share your feedback and for leaving such a detailed review.

We’re genuinely sorry to hear that your experience didn’t meet your expectations, particularly around how the delivery issue was handled and the level of communication throughout the process. That’s not the experience we aim to provide.

We understand how frustrating it can be when a shipment does not go as expected, and we appreciate you outlining your concerns so clearly. Feedback like this is important for us as we continue working with our logistics partners to improve both delivery reliability and the overall support experience for our international customers, including those in the UK.

Thank you again for taking the time to share your experience, it’s truly appreciated.

Bewertet mit 5 von 5 Sternen

Great device for anyone that wants to quit vaping

The product is fantastic and their customer service is excellent as well! Special thanks to Gift and their customer service for helping me through an issue I was having. This is a great product for anyone that wants to quit vaping, as it provides a realistic throat hit as it advertises. Great experience all around!

30. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von CAPNOS

Hi Luke,

Thank you so much for sharing this wonderful review! We’re thrilled to hear that you’re enjoying CAPNOS and that it’s been a helpful tool in your journey away from vaping.

It means a lot to hear that our support team was able to help you through your concern. We’ll be sure to share your kind words with Gift, feedback like this is always appreciated and reminds our team why we do what we do.

Thank you again for your trust and support. We’re grateful to have you as part of the CAPNOS community, and we’re cheering you on as you continue your journey!

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