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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I wanted to like the CAPNOS Legura, and there are things it does well. The packaging is nice, the flavor bags are resealable, and I like that there’s nothing to charge. The rubbery tip is also f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Item arrived quickly. Absolutely terrible though. Tips say imagine holding your breath underwater, then take a large gasp of air with your lungs. Who breathes like that. I get the pop, whilst ne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte

Vom Unternehmen geschrieben

CAPNOS is brand focused on helping individuals quit smoking and vaping by addressing the physical and behavioral habits associated with addiction. Instead of relying on nicotine replacement, CAPNOS produces non-electric, flavored, pressurized air inhalers designed to simulate the physical sensation of smoking or vaping without any of the harmful substances. Core Products The CAPNOS Legura: Plagship device, designed with a tighter draw to mimic the sensation of pulling from a traditional vape or cigarette. The CAPNOS BRE-Z: Designed for a lighter draw and greater flavor profile, intended to mimic direct-to-lung vaping or traditional hookahs. The CAPNOS Zero and CAPNOS E-Z are additional value devices. Zero Nicotine & Zero Smoke: The devices contain no nicotine, tobacco, smoke, or vapor. They only use essential oil-based flavor extracts. Satisfies Behavioral Urges: The primary goal is to satisfy the "oral fixation" (hand-to-mouth action) and the "throat hit" sensation that many users miss when trying to quit. No Electronics: The devices require no charging, batteries, or heating elements. They operate entirely on lung-powered suction to pop a valve, creating the pressurized physical sensation. Flavors: They offer a variety of replaceable Flavor Packs, using essential oils to provide a sensory experience.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

74 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 81 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(74)

72 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 2 von 5 Sternen

Good Concept but Rough Experience

I wanted to like the CAPNOS Legura, and there are things it does well. The packaging is nice, the flavor bags are resealable, and I like that there’s nothing to charge. The rubbery tip is also firm enough to chew on, which I appreciate.

The setup, however, was frustrating. The tweezers deformed the soft internal ring, and getting it back in place was difficult. The top and base also seemed misaligned, leaving a gap between them. I tried making adjustments, and screwing it on several times, but there’s still a weird misalignment and gap. Personally, I feel the design falls short.

All three flavors were much milder than I expected. While that was disappointing at first, I did like the clean-air feeling, and I could see how the lighter flavor might help someone transition away from vaping. My favorite feature was the pop and throat hit when I pulled harder, since that felt closer to the sensation of vaping.

Unfortunately, I ended up having to stop using it because I experienced severe coughing and shortness of breath using this device. My lungs were not used to how hard I had to pull to get the Legura to pop. Maybe one of their easier-to-pull devices would have worked better for me, but I feel like without the pop, it might be similar to other products on the market. So far, I still haven’t found a product that takes away my desire to vape.

17. Oktober 2026
Bewertet mit 1 von 5 Sternen

I ordered the product 10 days ago

I ordered the product 10 days ago. Reached out to the company on an update and receive nothing and no product and a bill for an item item that I haven’t seen. It does not promote confidence or a belief in professionalism.

20. Oktober 2026
Bewertet mit 1 von 5 Sternen

Out of the box

Out of the box, disappointed!
No throat hit, not getting any flavor.
It seems like what you would experience while trying to suck a golf ball thru a garden hose.

14. Oktober 2026
Bewertet mit 1 von 5 Sternen

Product didn’t work as advertised

Product didn’t work as advertised. Offering a refund rather than exchange would be nice.

15. Oktober 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi there, we're sorry the device didn't work the way you expected. Have you had a chance to reach out to our support team? We look at every situation case by case, including refund requests, and we work to give every customer quality service. If you'd like to give CAPNOS another go, we also have an exchange program for a device with a softer pull, and a quick fix that improves airflow. Either way, we'd love to help make this right.

Bewertet mit 5 von 5 Sternen

Bre-Z a great purchase

Was an easy purchase online, plus great tracking. I got
The Bre-Z which took me a little while to get the set up right for me, but now I’m using it more and more.
I love the fact it has a real pull when you use it

14. Oktober 2026
CAPNOS-Logo

Antwort von CAPNOS

Hey Kam, thank you! We're so glad the BRE-Z has clicked for you now that you've found your setup. That real pull is exactly what we designed it for. Thanks for sharing your experience, and we're here anytime you want tips or want to try new flavors. 🙌

Bewertet mit 2 von 5 Sternen

Seal sticker tampered with upon arrival

One of the box stickers appeared to be tampered with that led us (husband and myself) to feel the package may have been previously used and returned, therefore we chose not to open either Leguna we ordered and requested a return for refund, which was disappointing as we both very much so were looking forward to using this product. It has been 2 days since requesting a return and followed all of the steps provided on the website to do so and still have no response, the items arrived late to begin with, and now we are in the 10 day window for return and nervous we will not be able to do so and be out $170. The concept of the product was wonderful, but it’s a shame that we didn’t feel safe to open the box when we saw what the seal sticker looked like and be able to use the product, and now we wait.

13. Oktober 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Lindsay, we're so sorry about this. You were right to hold off if the seal didn't look right, and we'd never want you to use a device you don't feel confident in. We apologize for the slow response on your return request. We've been working through a higher volume of tickets than usual. Our team is reviewing your request and will follow up with you by email. We look at every situation case by case and want to make sure you're taken care of.

Bewertet mit 1 von 5 Sternen
CAPNOS-Logo

Antwort von CAPNOS

Hi Bryan, we're sorry CAPNOS didn't live up to what you were hoping for. We're committed to our customers' experience and would like to keep improving. If you're open to it, reach out to our support team and tell us what fell short. We'd love the chance to make it right.

Bewertet mit 1 von 5 Sternen

Absolute disappointment

Item arrived quickly.
Absolutely terrible though.
Tips say imagine holding your breath underwater, then take a large gasp of air with your lungs. Who breathes like that.
I get the pop, whilst nearly giving myself a headache, burst blood vessel, and feeling really dizzy, then nothing.
Really wish I hadn't bothered, total waste of money. Not as advertised at all. I even bought extra wicks. Feel conned and very stupid.
DO NOT BUY!!

20. Oktober 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hi Christie, we're really sorry. That's not the experience we want anyone to have, and please don't push yourself to the point of feeling dizzy or getting a headache. You shouldn't have to strain to get the pop. We have an exchange program for a device with a softer pull (our E-Z and BRE-Z are designed for less resistance), plus a quick fix that improves airflow. We also offer blank wicks so you can create a custom flavor. Reach out to our support team and we'll be happy to help you further.

Bewertet mit 1 von 5 Sternen

Very disappointing and not worth the…

Very disappointing and not worth the money

CAPNOS fell far short of my expectations. The marketing made it sound much more impressive than the actual experience. For the price, I expected something far more satisfying and useful.

Overall, this was a disappointing purchase and poor value for money. I would not buy it again or recommend it.

25. September 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Jimmy, thank you for the honest feedback, and we're sorry CAPNOS didn't deliver the experience you expected for the price. We're committed to service and want to keep improving, so we'd welcome the chance to hear more about what fell short. Reach out to our support team and we'll do what we can to make it right.

Bewertet mit 5 von 5 Sternen

This is it - CAPNOS is the real deal.

I was skeptical at first, but CAPNOS blew me away in every department. I came across CAPNOS on Google; I'd honestly never heard of them before. I was a smoker for many years, then transitioned to vaping for another number of years.
I went for the Legura. It's not the cheapest device around, but the throat hit it promised was something that really intrigued me. The parcel arrived quickly to the UK, and the whole package looks and feels premium.
The big question was: does it really do what it promised? YES, yes it does! It delivers a throat hit that's hard to explain—but for me, it 100% feels like you are inhaling something, even though it's just air. I feel the product works best with the included Yukamint flavour, which feels like a menthol-type hit. I have tried other so-called AIR vapes, but this completely blows them away. Other products I tried had no resistance and felt like having a pen top in your mouth, but this little invention offers multiple options of resistance. For me, it's the closest thing I can find to replicating a vape.
There were a few teething problems with understanding how the device works, but the customer service I received was outstanding. They explained everything perfectly. I did have to be patient for a reply at one point, where a few days went without hearing anything, but we need to remember this is not Amazon or a huge company—they are a startup trying to get it right. Ultimately, I am impressed with all aspects of CAPNOS; the device is amazing and the customer service has been fantastic.
I'm now 2 weeks without touching a vape. I am using nicotine pouches to help as well, but the hand-to-mouth action and the hit the Legura brings is off the scale. I'm so impressed that I have already ordered the BRE-Z and a bunch of flavour wicks.
Thank you, CAPNOS—you have really changed the way I live for the better. No vaping, no charging, and no spending £200 a month on refills, I was using 1x PIXL8000 a day! For anyone reading this, give them a chance. Talk to them, ask them questions, and give it a try—it could change your life for the better and enable you to live a healthier lifestyle. 100% recommended. (And for the record, I have no connection with CAPNOS; I'm simply an ex-smoker/vaper who needed something to help—AND THIS IS IT!).

17. Oktober 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Your review means a great deal to us! Thank you, genuinely, for the thoughtfulness of your review. I am delighted to hear that you've been able to find that CAPNOS has made a difference compared to other products you've used, and that our service has been satisfactory, despite the delays. We've been overwhelmed with tickets and are doing our best to improve our service. Reviews like yours are why we continue to strive to deliver a five-star experience!

Bewertet mit 1 von 5 Sternen

Disfunctional - A truly ''sounds Too good to be true'' situation.

Waited a while to get it. When I did get it, i followed the instructions over and over again, i keep getting this blow back sound and not even able to inhale for 3 seconds before the blow back occurs. Extremely unhappy, and once again, a too good to be true situation. No hit, no flavour from the wick, and a disfunctional blow back. What a waste of money.

16. Oktober 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hi John, sorry for the wait and for the trouble. That blowback isn't how the device should feel. There's a quick fix that improves airflow: simply poke the valve with a pin to allow it to flow freely, and our support team is happy to walk you through it. If the draw still isn't right for you, we also have an exchange program for a device with a softer pull. We also offer blank wicks if you'd like to create a custom flavor. Reach out and we'll be happy to help.

Bewertet mit 1 von 5 Sternen

It feels like you’re just sucking on a…

It feels like you’re just sucking on a piece of plastic. You have to pull really hard to get anything out of it. There’s barely any airflow, no real sensation or flavor, just a slight chemical taste. I honestly don’t see the point, except for the habit of having something in your mouth.

24. September 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Mari, sorry the experience didn't quite work out for you. You shouldn't have to pull that hard. There's a quick fix that improves airflow: simply poke the valve with a pin to allow it to flow freely. We also have an exchange program for a device with a softer pull that may suit you better, and we offer blank wicks so you can create a custom flavor you enjoy. Reach out to our support team and we're happy to help you further.

Bewertet mit 1 von 5 Sternen

I hate the product and you didn’t even…

I hate the product and you didn’t even offer me a refund this is bad business

24. September 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Laura, we're sorry the product wasn't a fit for you. Have you had a chance to reach out to our support team? We look at every situation case by case, including refund requests, and we work to give every customer quality service. Send us a note and we'll take a look and do our best to make this right.

Bewertet mit 1 von 5 Sternen

Product is great when it works but…

Product is great when it works but that’s the problem. Last 3 I’ve bought have not worked, another one I bought a few months back broke stright away. I sent Capnos an email and was completely ignored. For a company that wants to help the only thing I see them helping is themselves to your money. Go with another service I know I am.

13. Oktober 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hey Callum, we see and hear you. Sorry to hear that the latest items did not meet your expectations. We're constantly making improvements with each production batch to ensure the highest standard of quality. We've been receiving an overwhelming number of inquiries that has caught us unprepared to respond as quickly as we'd like to. I've caught up and read your emails - there is a simple fix to allow your products to work as designed. Simply poke the valve with a pin to allow it to flow freely!

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