Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I wanted to like the CAPNOS Legura, and there are things it does well. The packaging is nice, the flavor bags are resealable, and I like that there’s nothing to charge. The rubbery tip is also f... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that me... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Item arrived quickly. Absolutely terrible though. Tips say imagine holding your breath underwater, then take a large gasp of air with your lungs. Who breathes like that. I get the pop, whilst ne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Laden für Gesundheits- und Kosmetikprodukte

Vom Unternehmen geschrieben

CAPNOS is brand focused on helping individuals quit smoking and vaping by addressing the physical and behavioral habits associated with addiction. Instead of relying on nicotine replacement, CAPNOS produces non-electric, flavored, pressurized air inhalers designed to simulate the physical sensation of smoking or vaping without any of the harmful substances. Core Products The CAPNOS Legura: Plagship device, designed with a tighter draw to mimic the sensation of pulling from a traditional vape or cigarette. The CAPNOS BRE-Z: Designed for a lighter draw and greater flavor profile, intended to mimic direct-to-lung vaping or traditional hookahs. The CAPNOS Zero and CAPNOS E-Z are additional value devices. Zero Nicotine & Zero Smoke: The devices contain no nicotine, tobacco, smoke, or vapor. They only use essential oil-based flavor extracts. Satisfies Behavioral Urges: The primary goal is to satisfy the "oral fixation" (hand-to-mouth action) and the "throat hit" sensation that many users miss when trying to quit. No Electronics: The devices require no charging, batteries, or heating elements. They operate entirely on lung-powered suction to pop a valve, creating the pressurized physical sensation. Flavors: They offer a variety of replaceable Flavor Packs, using essential oils to provide a sensory experience.


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

74 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 81 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,8

Alle Bewertungen

(74)

72 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Don’t bother

Honestly I haven’t even gotten the product yet and have to give it one star. I ordered $50 worth of product- 14 days ago. The “standard shipping” was to be 5-7 days. No type of update, and when it was supposedly in transit, it never came. The lack of communication and clarity when it comes to this is actually insane. I really don’t even want it anymore, should have gone with a different company.

12. Oktober 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

We've gone through a backlog of orders to resolve the delay in shipping - it appears that some orders had items that were out of stock in our warehouse, so we've updated our site accordingly to allow orders to flow through fulfillment on time. We apologize for the delay and look forward to you receiving your devices ordered. We'll keep making improvements to our service quality!

Bewertet mit 1 von 5 Sternen

Not to be trusted

Placed an order a week ago and have received no updates re shipping. Have tried reaching out to CAPNOS via email and have received no reply after several days. Paid A$39 for shipping. Have no idea what is going on but suspect that this is not a serious company.

7. Oktober 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

We've gone through a backlog of orders to resolve the delay in shipping - it appears that some orders had items that were out of stock in our warehouse, so we've updated our site accordingly to allow orders to flow through fulfillment on time. We apologize for the delay and look forward to you receiving your devices ordered. We'll keep making improvements to our service quality!

Bewertet mit 1 von 5 Sternen

Poorly made, look elsewhere.

I had a Legura delivered today. For something that is meant to be their flagship product, the manufacturing quaility is diabolical. Factor that in with the utterly flavourless cores and its been a complete waste of money that took nearly a month to arrive.

6. Oktober 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hey Gary, we see and hear you. Sorry to hear that the Legura didn't meet your expectations. We're constantly making improvements with each production batch to ensure the highest standard of quality. We're happy to provide you a solution that can help amend your experience once you create a ticket with our support team.

Bewertet mit 5 von 5 Sternen

glad i gave it a shot

glad i gave it a shot. i hit capnos all day as i work remote and seriously feels good, not exactly like a vape but good enough to help me cut down. i think capnos is for a very niche profile of vapers so do know what you're buying before purchasing.

25. September 2026
Bewertung ohne vorherige Einladung
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Antwort von CAPNOS

Hi Mimi! Glad you gave us a shot! 🙌 And it is great to hear CAPNOS has been fitting into your work-from-home routine and helping you cut down on vaping.

We really appreciate the honest take, too. It is great to hear that you have found something that works well for you and fits into your day.

Thanks for giving CAPNOS a try and sharing your experience with us. 😊

Bewertet mit 1 von 5 Sternen

Awful

Awful. Better to smoke air through a straw. Flavors… no… I don’t know what flavor that is I got all of them. There is a shudder when you inhale. I don’t take huge draws or hits so it was very difficult to inhale. Do NOT waste your money. 30 day refund…. It takes them 20 days to respond. Lesson lesrned. Waste of money. Buy a bunch of straws instead

18. September 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hi Kimberly,

We are sorry to hear that CAPNOS did not work out for you, and we understand how frustrating it must have been to experience issues with the draw and flavors, especially with the delay in getting a response. We have recently seen an increase in ticket volumes, but we know that should not get in the way of giving our customers the support they need.

We are glad we are now in touch and working through this with you. We hope we can get things sorted and leave you with a much better experience.

Bewertet mit 1 von 5 Sternen

Ive been smoking for years and vaping…

Ive been smoking for years and vaping on many different devices, I don't know what the people at capnos have been sucking on but f me the zero is far too tight, to make it pop you literally have to give it all you got, I would not bother getting one if I was you, you'd be better of sucking air from one of those really small cocktail straws. Terrible product very over priced

2. Oktober 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hey Burney,
We created the E-Z and BRE-Z with a lower-pressure draw, which are designed to help achieve the pop with less resistance. It's much easier, which is in the name! Did you know that we also offer free device replacements for situations like this? Reach out to our support team and we'll hook you up. Your satisfaction is important to us, so we'd love to see how we can still deliver a five-star experience if the Zero didn't quite fit your needs.

Bewertet mit 1 von 5 Sternen

My item is not working and no one gets…

My item is not working and no one gets back with me from support.

28. September 2026
CAPNOS-Logo

Antwort von CAPNOS

Hey Linda,
We didn't mean to keep you waiting - we've received an increase in ticket volumes and want to make sure we can deliver a five-star experience for you. It looks like we were able to provide you a solution via email already. We'll continue to update our resource guides so you have access to a toolkit to resolve any product issues right away!

Bewertet mit 4 von 5 Sternen

For someone who is looking to replace…

For someone who is looking to replace that throat hit from a missing a bong…it’s a decent replacement.

29. September 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Nicky - that's wonderful to hear. Maybe someday we can try to create a water-bubbling sound too with Zeroing. Thanks for spreading the good word about your experience with CAPNOS!

Bewertet mit 5 von 5 Sternen

My husband loves CAPNOS Legura

My husband loves CAPNOS Legura, especially the Pepbacco flavor! It has helped him quit smoking, and I’m so grateful for the difference it has made in his life. Thank you for creating something that means so much to my family. I 100% recommend this product. Their customer service is awesome as well!

26. September 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Woohoo! Stories like these continue to motivate our team to deliver the best-in-class experience to make a difference for families like yours. Thank you so much for sharing your CAPNOS experience with the Trustpilot community!

Bewertet mit 5 von 5 Sternen

⭐⭐⭐⭐⭐ Very professional

⭐⭐⭐⭐⭐

Exceptional customer service and communication. The team was incredibly helpful, responsive, and professional throughout the entire process. I genuinely wish more businesses followed their example. This is how customer support should be handled. Highly recommended!

29. September 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

We strive to provide a high quality experience for our customers without exception. Thank you for sharing your feedback with our community!

Bewertet mit 5 von 5 Sternen

In CAPNOS you can trust

CAPNOS and their customer service team are amazing. The product was packaged with care and it was a seamless delivery. While the product didn't completely serve me the way I hoped, my experience with CAPNOS was positive throughout the entire process. I'd recommend anyone who wants to give up inhaling toxins to CAPNOS--they really have values you can trust, whether it works for you or not!

27. September 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Thank you, Haddiqa for sharing your five-star experience with CAPNOS! We appreciate you taking the time to write your review after reaching out to our team for support so we can deliver a positive experience for you.

Bewertet mit 1 von 5 Sternen

The product we bought is ridiculously…

The product we bought is ridiculously too tough to use, and we've been trying to contact support for weeks with only 1 generic response after our 8 attempts to contacts them, describing the problem in each request. They only asked us to again explain the problem. We did and have had no response in the last 4 days. We want a refund for their worthless product. Product and customer service are terrible.

17. September 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hey Corey,
Thank you for sharing your experience. We do offer a 30-day money back guarantee which includes a refund or replacement of your device. Before reaching that point, understanding the situation and providing a few adjustments can usually resolve the issue. I tried looking up our chat logs but couldn't find you in the system. Could you reach out to us and reopen a ticket so we can help deliver a five-star experience for you?

Bewertet mit 5 von 5 Sternen

Works as expected

Works as expected, the ritual is very similar, miss the smoke though ;)

25. August 2026
CAPNOS-Logo

Antwort von CAPNOS

Thank you for sharing your experience, Carla! You got this - we're rooting for you.

Bewertet mit 2 von 5 Sternen

In my view there are other products out…

In my view there are other products out there which are better, you get an annoying pop when using the device, throat hit is pretty non existent and it just tastes like you are breathing in plastic of which the product is made, I purchased the cheapest easy puff one, the more expensive ones may be ok but for me it now sits in my cupboard

25. August 2026
CAPNOS-Logo

Antwort von CAPNOS

Hey John,
Thanks for sharing your experience. You wouldn't happen to be a competitor leaving a negative review on our page, would you? Jokes aside, we'd love to hear how we can continue to deliver satisfying experiences. The pop is a signature sound - you can also customize your flavor with the various aromas we offer.

Bewertet mit 3 von 5 Sternen

Overall not impressed but not a regretful purchase

So the ordering process was simple however it was almost a week before I received any type of notification that the order was on its way. It was marked as having arrived when it wasn’t but that was most likely a USPS problem. My order arrived the very next day. I’ve had the products now for a few days, and I am impressed by the pop and the airflow. Of course, I will forewarn anyone who tries this to understand that it takes some getting used to in order to get the devices to actually have airflow. Especially the Legura. The BreZ is great and air flows every time without having to try hard. And I would suggest that anyone giving these devices a try really lower their expectations to an extremely low level as far as the flavor is concerned. It is extremely subtle to the point of being almost nonexistent. I can kind of smell a scent maybe get a flavor hint of a scent, but as far as actually having any kind of flavored air thing happening. Don’t expect that. I’m not finding these have that at all. Personally, I feel as if the wicks were so dry and really had a very little scent or flavor at all. I’m not sure how long they’re kept before they’re shipped, how old they are or anything like that. I would not be surprised to find out that these are sitting on a shelf for far too long before they’re sent to a customer, I would be really curious to experience what it would be like to use a freshly scented wick. Where exactly can we buy the liquid and fill the wicks ourselves anyway?? I couldn’t find flavors of liquid on their site. Overall, I am not blown away or all that impressed to be honest. I also wouldn’t go so far to say I regret the purchase. I can confidently say I will most likely use the devices to use up wicks shipped with the devices, however, I am not optimistic about buying more wicks that are pre-flavored. I don’t find them worth the money at all. I would be interested in purchasing the liquid in order to add the liquid myself to the wicks and hope that’s better flavor. I would hope that would make the flavor in the air more pronounced and worth all of this. But I won’t know unless there’s a liquid to try.

11. September 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hi Doris,
Thank you for sharing your thoughtful remarks about your experience. Your feedback about flavor strength is noted as we are placing a greater focus on expanding our flavor offerings with packaging adjustments that better preserve the lifespan of the flavors.

We offer blank wicks that are designed for use with natural extracts so you can adjust the strength of the aroma. The included instruction manual with every device lists the recommended usage amounts. Hopefully, this can make the difference for a five-star experience!

Bewertet mit 5 von 5 Sternen

The shipment is stuck in German customs…

The shipment is stuck in German customs (it's nobody's fault) and when I reached out to Capnos Support, they refunded all my money including shipping cost. I can't really review the product (unfortunately), but their customer service is great!

4. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

The cap broke after a few uses

The cap broke after a few uses

25. August 2026
CAPNOS-Logo

Antwort von CAPNOS

Hey Jonah,
Did you know that we provide replacements under our product warranty? We're also continually improving our product integrity by sourcing better materials to prevent any breaking. Our commitment is to build products that are built to last a lifetime, with five-star service so you can be satisfied with CAPNOS!

Bewertet mit 1 von 5 Sternen

It doesn’t do anything

It doesn’t do anything

25. August 2026
CAPNOS-Logo

Antwort von CAPNOS

Hi Elizabeth,
CAPNOS devices are designed to deliver a satisfying sensory experience. As it is an inanimate object, it won't move on its own, so it does require human interaction to get the most value from the experience. We're happy to share resources that can help instruct how best to use your device!

Bewertet mit 4 von 5 Sternen

I have Capnos Laqura and it's an…

I have Capnos Laqura and it's an interesting product. It depends on your mindset and why you want to use it. I combine it with nicotine gum and hit it whenever I'm bored and want a cigarette. It creates a very satisfying sound. Even though I initially expected to do a light direct-to-lung draw and was disappointed that you can only do mouth-to-lung, I still grew to love it. It's designed nicely and practically, but as a designer, I definitely see room for improvement and progress.
But still i like it, its good product.

31. August 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hi Soňa,

Thank you for such a thoughtful review! We really appreciate you sharing your experience with the Legura, especially how it’s become something you’ve grown to enjoy even though it wasn’t quite what you expected at first.

Just as a quick note for anyone reading along, the Legura is designed for a direct-to-lung draw, so we’re sorry to hear that the draw initially felt different from what you had in mind. That said, we’re especially glad you found a way of using it that works well for you.

And as a designer, your perspective on where you see room for improvement is genuinely valuable to us. We’re always looking for ways to make CAPNOS better, so thoughtful feedback like yours is something we really appreciate. Thanks again for giving Legura a chance and for sharing your experience!

Bewertet mit 5 von 5 Sternen

Great customer service!

Despite me not liking the product the customer service team provided a great solution I was happy with.

27. August 2026
Bewertung ohne vorherige Einladung
CAPNOS-Logo

Antwort von CAPNOS

Hi Aaron,

Thank you for giving us the opportunity to work through this with you. While we understand the product itself wasn’t the right fit, we’re really pleased that we could find a solution that you were happy with.

We also appreciate you taking the time to recognize our customer service team. It means a great deal to know that we were able to leave you with a positive experience.

Wishing you all the best, and thank you again for giving us the chance to make things right!

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