My Beautiful Kitchen & Bathroom Bewertungen 

910
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

From start to finish My Beautiful Bathroom have been fantastic. We were given great advice and had an idea of how our bathroom would look on the 1st visit. We were kept up to date throughout the proce... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Met with Kelly in Glasgow showroom to discuss bathroom renovation. Kelly listened to my ideas and went to work designing everything. Was given a quote for materials and installation in under an... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Arranged an appointment with Hris to get a quote for a bathroom design. After looking online I wanted to go somewhere with a showroom, and plenty of options. Hris was amazing, she listened, created my... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I had an existing bathroom ripped out and a new clean shower room installed and could not be happier with the service. From the first appointment with Kelly right though to the installation by R... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fachhandel für Küchenbedarf

Vom Unternehmen geschrieben

At My Beautiful Kitchen all kitchens are made to order, so no two will ever be exactly the same. But each one begins its life the same way – with a blank sheet of paper and your vision. What you end up with is a finished kitchen that’s a true reflection of your personality and taste. Using the latest CAD 3D Design Software, we work with you to create your Beautiful Kitchen. First we’ll measure your kitchen, noting wall sizes, ceiling heights and services. Then we’ll have a chat and get all your ideas for your new kitchen. And we’ll give you our ideas, too. This can be done in our showroom, or if you prefer, the comfort of your own home. After that, it’s time to start planning your Beautiful Kitchen. We’ll create a 3D design of our plans. The design will show cabinets, worktops, lighting, sockets, chairs, and even some plants so the design is as real as possible. This will give you a highly accurate representation of your new kitchen. In fact, the only thing you won’t be able to do is cook in it. When you’re happy with your design, the plans are yours to keep. We are happy to email the plans over to you or print them for you so you can show them to your family and friends. And best of all… All design all comes FREE with No Obligation Whatsoever.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

910 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,6

Alle Bewertungen

(910)

119 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Bathroom Conversion

I cannot recommend enough the services I received from ‘My Beautiful Kitchen & Bathroom’. My bathroom was in a sorry state and unsuitable for my needs with limited mobility. Natalie did an amazing job of designing something that was perfectly suited for me. I needed an easy access shower that would require minimal maintenance. What was put forward was perfect for me and has given me my independence back.
I also can’t recommend highly enough the fitter Steven. He was excellent. Kept me informed all the way and dealt with unexpected problems hidden under the floorboards. The previous owner had left an array of pipes that were supposed to provide underfloor heating but only provided underfloor leaks.
Steven went above and beyond expectations and left the area spotless. This work will have a huge impact on my life and I can’t thank the team enough for what they have done.

7. Juli 2025
Bewertung ohne vorherige Einladung
My Beautiful Kitchen & Bathroom-Logo

Antwort von My Beautiful Kitchen & Bathroom

Hi Jean


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Stirling showroom. We will pass your feedback on to everyone involved.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Steven and his team


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




Bewertet mit 5 von 5 Sternen

We are absolutely delighted with our…

We are absolutely delighted with our new bathroom ! The fitting team Paul, Steven, David and Daniel were first class from start to finish. Very professional, clean and tidy whilst working and each one clearly knew their trade well. Can't praise them all high enough and all are are definite asset to My beautiful Kitchen and Bathroom. Appreciated the follow up phone call from office to ensure we were happy with everything when completed . We will be looking at a new kitchen next year and will definitely be in touch with the company again . Very happy indeed !

1. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Caroline


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service you received from our design team through to our after care call from our customer service manager.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and his team

It is really nice to hear you would recommend us and happy to come back to us when you are starting your kitchen project. As a small family business, we appreciate your support.



Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Bewertet mit 5 von 5 Sternen

Replacement Ensuite

I found the company on Instagram and they looked professional with good reviews; my ensuite renewal was handled very well from the initial time at the Edinburgh showroom, the home survey, the detailed quotation and finally the installation; all very clear on the process and the installation was all done in the time scheduled; very happy with the final product and dealing with everyone at My Beautiful Bathroom.

30. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Paul


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Edinburgh showroom. We will pass your feedback on to Karolina and Linda


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Dean and his team


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Bewertet mit 4 von 5 Sternen

My Beautiful Bathroom

After a few communication hiccups everything went according to plan. Really pleased with our bathroom when completed. The fitters and tiler were very professional and tidy. The old bathroom materials were removed quickly and a good job was done by everyone.

23. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Tom


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the overall service.


We are sorry for the initial communication issue and are happy to hear you got everything sorted and are delighted with your bathroom.

Thank you for the feedback on the installation team we recommended regarding their standard of work during the installation. We will certainly pass your feedback on to David and his team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Bewertet mit 5 von 5 Sternen

Simple hassle free process from start…

Simple hassle free process from start to finish, no hard sell !! Install team Paul and Stephen were superb. Great price class finish !!

30. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom



Hi


Thank you for your kind feedback. We really appreciate it.


We are happy to hear you are delighted with your bathroom and the service you received from our design team in our Glasgow showroom. We will pass your feedback on to everyone involved.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Paul and Stephen and their team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




Bewertet mit 5 von 5 Sternen

I had my bathroom done by Martin John…

I had my bathroom done by Martin John and Simon. I’m very happy with the work done and Martin kept me informed from start to finish making sure I was happy with everything. After the disaster that was my previous bathroom done by others it’s so good to see how it now looks. Thank you so much guys

30. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom



Hi Anne


Thank you for your kind feedback.


We are happy to hear you are delighted with your bathroom and the overall service.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Martin and his team.



Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team





Bewertet mit 5 von 5 Sternen

Three new Bathrooms…

Right from the design meetings through to the fitting was an efficient process. The options available were great and we are delighted with the final results. The fitting team were outstanding. Did a fast, efficient and tidy job, leaving us with three excellent new bathrooms.

27. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Leslie


Thank you for your kind feedback.


We are happy to hear you are delighted with your bathrooms and the service you received from our designer, Vicki in our Ayr showroom. We will pass your feedback on.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen and his team.



Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Bewertet mit 5 von 5 Sternen

The fitting went very smoothly and was…

The fitting went very smoothly and was done to a very high standard. Ross was very helpful and went above and beyond.

23. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Rhoda


Thank you for your feedback.


We are happy to hear you are delighted with your bathroom and the overall service.


Thank you for the feedback on the installation team we recommended regarding the standard of work carried out and the attention to detail shown during your installation. We will certainly pass your feedback on to Ross and his team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Bewertet mit 5 von 5 Sternen

A real beautiful bathroom…

Everything from the planning to installation was great. Jake the designer was very patient as we made our decisions & Kevin our fitter worked really hard & came up with ideas to make sure our bathroom was better than we could have hoped for.

23. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Eileen


Thank you for your kind feedback.


We are happy to hear you are delighted with your bathroom and the service you received from our designer, Jake in our Stirling showroom. We will pass your feedback on.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Kevin and his team.



Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Bewertet mit 1 von 5 Sternen

Horrendous workmanship

I did not get a beautiful bathroom in November 2024, in fact it has now been completely replaced. The faults were 1, live redundant in suspended ceiling, 2. towel rail connection behind tile live, should have been above ceiling height, was also faulty 3, tiles spotted on with minimal adhesive, in some cases silicon was used 4, wet tray former was screwed down and no waterproofing tapes or gaps not even a silicone joint at the tray area, sub floor wet at joints below screen. No apologies or any compensation. DO NOT USED THIS COMPANY

Having read your one sided reply, can I just point out the issues I raised in my review are new issues that the current installers were horrified to find that your sub contractors left. Apparently we were told you verify your sub contractors obviously ours slipped through the net!! In relation to an apology it was hidden at the end of an email and there definitely was no mention of any reduction in price. The only obstacle as you put it was that we didn't want the tiler back to fix his work as why would anyone want someone back who was unable to do the job right in the first place.

2. Juli 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Shirley

We are sorry you are not happy with your installation and that you have felt you had to leave this one sided review regarding the installation of your bathroom project.

As a company, we feel we did everything to rectify the situation, but you refused and put many obstacles in to prevent a resolution.

When you initially contacted us regarding your concerns about your installation on 18th November last year, a manager from My Beautiful Bathroom attended your home along with with the installer within a few days and offered to rectify the issues and put this proposal in writing.

As a company we would prefer to work with our customers should any issues arise and rectify any issues, regardless if it is product or installation related in a timely manner.

We are unsure as to why you feel it is fair to comment on this site "Do not use this company", when all we have done since you flagged your installation concerns, was try to work with you and the installer to rectify the installation issues.

We can confirm we apologised both verbally and in writing and the installer offered to reduce his bill as compensation.

You refused our offer to help and refused to pay the installation balance.

With this in mind, we are really unsure of what else we could have done.

Regards
The My Beautiful Team

Bewertet mit 5 von 5 Sternen

Absolutely first class service from…

Absolutely first class service from meeting the sales team till the completion of the bathroom. Can't praise these guys enoght.

23. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Derek

Thank you for your feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our sales team.


Thank you for the feedback on the installation team we recommended. We will certainly pass your feedback on to Martin and his team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Bewertet mit 5 von 5 Sternen

Love my new Shower Room

My shower room was fitted last week and I love it. It's exactly as I was hoping for. The fittings and tiles are perfect. Paul and Stevie and the tilers were great, so efficient and cleared up after them. Paul helped me loads choosing things I hadn't even thought of and also made sure everything was exactly as ordered. All work was completed fully Monday to Friday as promised. I would highly recommend My Beautiful Kitchen and Bathroom.
Christina Herriot

20. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Christina

Thank you for your lovely feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our team.


Thank you for the feedback on the installation team we recommended regarding their standard of work, attention to detail and communication shown during the installation. We will certainly pass your feedback on to Paul and his team.


It is really nice to hear you would recommend us, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Bewertet mit 5 von 5 Sternen

We are so happy with the finished…

We are so happy with the finished result of our bathroom and en-suite. Stephen and his team were fantastic- really accommodating and worked so hard each day to get it all finished. We slightly changed the plan before the work started and Stephen was so helpful at coming up with alternative ideas. It all looks amazing, thanks so much!

R Fitzpatrick

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Rebecca

Thank you for your lovely feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our team.


Thank you for the feedback on the installation team we recommended regarding their standard of work, attention to detail and communication shown during the installation. We will certainly pass your feedback on to Stephen and his team.


It is really nice to hear you would recommend us and use us again in the future, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Bewertet mit 5 von 5 Sternen

Completed bathroom renovation

Very happy with our bathroom installation from start to finish. Scott & his team were very friendly & efficient & kept me updated on what was happening each day. I would highly recommend my beautiful kitchen & bathroom.

9. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Lorna


Thank you for your kind feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our team.


Thank you for the feedback on the installation team we recommended regarding their standard of work and communication shown during the installation. We will certainly pass your feedback on to Scott and his team.


It is really nice to hear you would recommend us and use us again in the future, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team

Bewertet mit 5 von 5 Sternen

Hotel bathroom in the house

Project was well organised and delivered as promised. Workmen were tidy throughout process, extremely happy with finished product. Special mention to Stephen who lead our project, he was always available and kept the communication channels open at all times, nothing was a problem.

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom


Hi Jacqueline


Thank you for your lovely feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our team.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen and his team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team



Bewertet mit 5 von 5 Sternen

Absolutely 10/10 experience…

I had an absolutely 10/10 experience with My Beautiful Kitchens & Bathrooms this month.
I didn't have a clue where to start getting my bathroom renovated but the staff at the Glasgow showroom were very friendly and knowledgeable and guided me through the design and install processes from start to finish.
The fitting team were all brilliant, it was lovely having them. They arrived exactly when they said, were really friendly, organised and professional and the bathroom has been finished to the absolute highest standard - it's stunning and feels more like a spa now!
I couldn't recommend My Beautiful Kitchens & Bathrooms highly enough especially after getting quoted for similar work at a way higher cost.
Amazing value, service and bathroom!

2. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Rachael


Thank you for your lovely feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our team. We are happy to hear your feedback on our design team in our Glasgow showroom. We will pass this on to them.


Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to David and Gary and their team.


It is really nice to hear you would recommend us and use us again in the future, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




Bewertet mit 2 von 5 Sternen

Poor customer service from MBB

This feedback relates to the customer service provided by My Beautiful Bathroom (MBB).

I had a complete bathroom renovation (en-suite size) in a small flat and cost was around £6,500. This was not the cheapest quote but I was initially impressed by the glitzy showroom in Stirling and the pre installation work seemed to go well. I was a bit concerned about having to pay up front for all the goods as I knew that meant I would lose any leverage if anything went wrong. However, I put my trust in the company and their statement that “Everything is included in your quote….. You can just sit back and relax”.

The work was expect to take 5 days and I planned for the disruption. Unfortunately there were issues with damaged goods and it took 3 weeks before the work was completed. 3 items were damaged when they arrived at the flat – toilet pan, electric radiator and bathroom cabinet. It took 6 days to get replacements and when they arrived the fancy expensive cabinet was also damaged. It did in fact take 4 attempts to get a cabinet that was not damaged.

The preferred communication from MBB seemed to be Texts which initially seemed ok. However it was clear when things started to go wrong that this was insufficient and some of their messages seemed to be automated. For example, 2 days after the installer requested the 3 new parts I got a text saying they hoped it was all going well and they would contact me next week once I’d a chance to use the new bathroom. I replied that there were 3 damaged items and we were waiting for replacements. The next few texts all mentioned my completed bathroom and I was getting frustrated and stressed out with the project. A week later the installer finally received the 3 replacement parts but the new cabinet was also damaged. I phoned MBB on 12/5 and was told the Operations manager would phone me back but this did not happen.

I emailed MBB 13/5 and finally got help from a lady in Customer Services and from that point (2 weeks into the project) things started to improve (thank you Natalie as your help made a massive difference). On 21st May in my final email to Natalie I requested that she pass the details of the project to the Customer Services manager and Operations manager as I wanted their response to all the issues and lack of help. She stated on 21st May that “I have passed your email on to management and someone will respond to you as soon as possible.”.
It is now 18th June and there has been no response from MBB. I guess that you learn by experience.

When I look at reviews one of the responses from MBB was “As we are a small family business we do not offer compensation. If any issues arise we deal with them and rectify any outstanding issues immediately”. My experience was that MBB were very slow to react and failed to respond quickly to the installer and to me.

TIP – be wary if a company wants the money up front. You remove any leverage.
TIP – make sure you have clear contact details and contact names in preparation of things going wrong.
TIP – check online feedback as a lot of it is from genuine customers and look for how a company handles things when they go wrong (even if the issues are out of their control like faulty goods).

Finally, I want to emphasise that the installer (who is independent from MBB) was very good and I would give him 5 stars. He incurred additional costs due to broken goods and he never passed those costs onto me. MBB should compensate him but my understanding is that they "don't pay compensation"

21. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi James

We are truly sorry to hear that, as promised, a member of our management has not been in touch.

Please be assured we will look into why this has not transpired and we will be in touch today.

In reading your feedback, the journey you have experience has not been good and does not fall within the standard of service we would expect for any of our customers .

We sincerely apologise that this has been your experience and one of our management team will be in touch today to discuss.

Kind regards
My Beautiful Kitchen & Bathroom

Bewertet mit 5 von 5 Sternen

Excellent. If you want a bathroom then make contact with my beautiful kitchen and bathrooms

Great experience from 1st appointment at the showroom to getting the bathroom fitted. The bathroom fitter went above and beyond as well when completing the job. Thank you to everyone who was involved.

17. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hi Alan


Thank you for your kind feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our team. We will pass this on to all involved with your project.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Martin and his team.

Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team


Bewertet mit 5 von 5 Sternen

First Class Company!

I cannot praise and recommend this company highly enough. From the planning stage of my bathroom to the installation, everyone I have dealt with has been professional, helpful, considerate and friendly. The layout of my bathroom was quite tricky to work with but this did not put them off and they came up with a creative and fantastic solution! The installation is perfect and clearly Ryan and his team take great pride in the quality of their work. Everything happened when it was supposed to and they even managed to finish a day before schedule meaning everything was done, dusted and cleared up in 5 days!
Due to ongoing mobility issues, I could barely use my old bathroom but my new one is accessible, easy to clean and maintain and has made a huge difference to my quality of life. Many, many thanks again to all involved.

30. Mai 2025
Bewertung ohne vorherige Einladung
My Beautiful Kitchen & Bathroom-Logo

Antwort von My Beautiful Kitchen & Bathroom


Hi

Thank you for your lovely feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our team. We are happy to hear your feedback on our design team in our Edinburgh showroom. We will pass this on to them.

Thank you for the feedback on the installation team we recommended regarding their standard of work, communication and attention to detail shown during the installation. We will certainly pass your feedback on to Ryan and his team.


It is really nice to hear you would recommend us and use us again in the future, as a small family business, we appreciate your support.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team


Bewertet mit 5 von 5 Sternen

I have a fabulous new bathroom

I have a fabulous new bathroom !
Excellent help in choosing my items and then fitting was at a convincing time !
The fitting team were very helpful and took the time to clean up after themselves each day !

23. Mai 2025
Bewertung ohne vorherige Einladung
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Antwort von My Beautiful Kitchen & Bathroom

Hy Rhona

Thank you for your feedback.


We are happy to hear you are delighted with your bathroom and the overall service from our team when choosing your goods. We will pass this on to all involved with your project.


Thank you for the feedback on the installation team we recommended regarding their standard of work and attention to detail shown during the installation. We will certainly pass your feedback on to Stephen and his team.


Thank you again for choosing My Beautiful Kitchen & Bathroom.


Regards from
The My Beautiful Team




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