Moving internet Bewertungen 664

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Perfect for when we moved house and had no internet connection for about 10 days. I hired for 7 das but then added 3 more days. The whole process was very easy and worked well. Highly recommended

Bewertet mit 4 von 5 Sternen

Efficient and hassle free. Does what it says on the tin. The only thing I would have potentially liked to have seen was a reminder or prompt as to when my lease period was coming up to an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

This is a very handy service for when you move house and it takes time to get your internet set up - I found the service quick and easy to use and return.

Bewertet mit 5 von 5 Sternen

I had to move due to short notice and hence not able to transfer the broadband on time to start at the new place. I rented Moving Internet for temporary wifi. Process is simple, the device was deliv... Mehr ansehen

Unternehmensdetails

  1. Internetanbieter

Vom Unternehmen geschrieben

Provides temporary internet access router to access the internet while waiting for your broadband installation, for your holiday home or small business. No installation required, just plug to power source and connect to the router through wifi to start accessing the internet.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

664 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

Highly recommend

Highly recommend. Package arrived next day. Worked well. Simple return. Deposit refunded promptly.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommended

Highly recommended. We moved house and decided to switch broadband providers, which was a 2 week wait. We work from home twice a week so needed a good connection and Moving Internet was brilliant! Next day delivery. I had to extend the hire for a week but needed less than that in the end so returned the box early (prepaid return label) and got an automatic refund. I wouldn’t hesitate to use again.

18. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Really bad signal if any

Really bad signal if any. Should of just dealt with meltdown from kids and saved the money

24. September 2025
Moving internet-Logo

Antwort von Moving internet

Hello Lee
Thank you for taking the time to give us your feedback. We sincerely apologise for any inconvenience experienced.

This has been looked into. I've searched our customer service inbox, and can see the customer service team had not been contacted for support regarding speed challenges during the hire.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.

Unfortunately, we were not made aware of this during your hire period, so we were unable to investigate the issue during your hiring period.

Sorry for any inconvenience experienced.

Kind regards
Movinginternet.co.uk

Bewertet mit 3 von 5 Sternen

Good Temporary internet

We used this service after moving house and finding that our broadband provider could not install for 2 - 3 weeks. The router arrived exactly on time, very easy to use just plug in, enter password and ready to go.
The signal was ok for general use such as browsing, e-mails and whatsapp but it was not fast enough to use for streaming, our smart tv and firestick would only work intermittently and kept buffering.
That said, it got us out of trouble for the short term and delivery/return procedures were excellent.

24. September 2025
Moving internet-Logo

Antwort von Moving internet

Hello Paul,

Thanks for taking the time to give us your feedback. We sincerely apologise for any inconvenience experienced.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.

Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.

Sorry for any inconvenience experienced.

Kind Regards
Movinginternet.co.uk

Bewertet mit 5 von 5 Sternen

Absolutely brilliant

Absolutely brilliant. I couldn't have survived the last few weeks without Moving Internet's router and internet. I cannot express how fabulous this company is, and how kind, friendly and helpful they are. Oh I forgot to add patient, my moving in date to my new house changed so frequently I think we all got dizzy, but it was never any trouble to Moving Internet. If your having any problems with your internet, or are moving house, this is definitely the company to use.

4. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New property rental trial

I recently used Moving Internet for a week while I worked out which internet would work best in a new rental flat where fixed fibre was not available and would take time to install. Moving Internet's service was excellent, from pre-hire questions on the website or via email, the delivery and returns experience and my ability to trial the network that I thought would work best in the property. All-round excellent.

22. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, just what was needed while doing a house move. Literally just plug into the plug socket and enter the provided password. Worked perfectly, many thanks 5*****

9. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Exactly as described - very convenient

Exactly as described - next day delivery, literally just plug in and go, and was a strong enough signal to do everything I needed (work from home, stream TVs, smartphone use). Posted back at end and deposit refunded next day.

10. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

Great service, quick delivery and quick refund on the deposit!

Would 10000% recommend

25. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This was a really essential stopgap for…

This was a really essential stopgap for a week for us when we moved house. Although we aren't in a brilliant area for phone signal the Internet was strong enough to stream Nexflix and work from home. Great service and easy return. Recommended.

9. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service!

I recently used while moving house to ensure my autistic child could still use his iPad during the transition, it worked wonders! Just plugged it in and it worked immediately, fairly priced too. Couldn't rate it more really

17. Juli 2025
Bewertet mit 1 von 5 Sternen

VERY TERRIBLE EXPERIENCE

VERY TERRIBLE EXPERIENCE. WiFi connection is horrible. Delivery was delayed by royal mail and refused to modify the order. Once the WiFi finally arrived. The connection was super bad sometimes I have to keep using my own data!

9. Juli 2025
Bewertung ohne vorherige Einladung
Moving internet-Logo

Antwort von Moving internet

Hello HJ.G
I have looked into this and I have searched through our customer service support inbox. Unfortunately, I haven't been able to find any order under your name on our system or in our customer service inbox.

I requested through Trustpilot for details of the hire so that I can investigate the order but Trustpilot notified me after 4 days that you still hadn't provided the order details I requested for through Trustpilot, so I was unable to investigate it.

Delayed delivery of a device can occur for various reasons such as (but not limited to), if your address is inaccessible which means the delivery man/woman wouldn't be able to get inside a compound or into a building that has multiple flats in it (due to no one answering the bell)" or if no one is available to sign for the device upon delivery then a leaflet would be passed through the door with instructions for collecting it from your local delivery office. Also, the tracking details for the package is normally sent automatically to customers within 1-5 hours after the package has been dispatched to enable them track the delivery of the device.

There are a number of external factors that can affect the speed. Hence, reaching out to us by replying your hire confirmation email to notify us of speed issues being experienced would have meant the team would investigate the issue to first identify the cause and see if it can be resolved remotely. Else, if one of the other data providers we use has a better speed at that location, a replacement device could then be dispatched.

Unfortunately, I haven't been able to find any order under your name on our system, so I've been unable to investigate the issue described in your feedback"

We apologise for any inconvenience experienced.

Kind regard
Movinginternet.co.uk

Bewertet mit 3 von 5 Sternen

Does the job

Does the job, but very slow internet.

18. Juni 2025
Moving internet-Logo

Antwort von Moving internet

Hi Petar,
Thanks for taking the time to give us your feedback. We apologise for any inconvenience experienced.

This has been looked into. I've searched our customer service inbox, and can see the customer service team had not been contacted for support regarding speed challenges during the hire.

In situations where there is a local/regional telecom mast issue affecting the local area where a device is being used, our standard procedure involves investigating the speed issue first to identify the cause and see if it can be resolved remotely before checking if an alternative network is available and is not experiencing technical issues. If an alternative network is available we quickly arrange for a replacement device to be delivered to your address.

Unfortunately, we were not made aware of this, so we were unable to investigate the issue during your hiring period.

Sorry for any inconvenience experienced.

Kind Regards
Movinginternet.co.uk

Bewertet mit 5 von 5 Sternen

Really speedy service and was delivered…

Really speedy service and was delivered on time. Easy to use and set up, just plug and play really. Not the fastest connection and is probably 3G connection. But when you have just moved into a new house, it’s better than nothing, so would use again if I had to.

8. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Basic but effective

Quick delivery, easy to set up and use and simple return and refund of deposit

It’s a great solution for a situation like ours moving into a new house but important to understand it won’t allow a busy house to stream, game, work etc

29. Mai 2025
Bewertung ohne vorherige Einladung

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