I recently had my car serviced as they promised me when I bought it they fixed the breaks topped up oil and did a great job refurbishing my wheels, the lady at the desk Ericka & Malissa was really hel... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ericka and Malissa on the front desk at Motor Range were brilliant while my car was in for brake repairs. From the moment I arrived, they were friendly, welcoming, and put me at ease. They kept me u... Mehr ansehen
Car purchased that broke down three days later. Offered a discount on a replacement vehicle which was not honored at the point of sale Nick Mattocks overheard making personal comments about me when... Mehr ansehen
Fantastic experience by someone reluctant to buy from a sales lead company. I definitely wouldn’t have bought if the sales person was pushy or your typical car salesman stereotype. Our sales guy... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
The Northwest's No. 1 for used cars with over 2000 cars available across two supersites in Liverpool & Manchester. Vehicles are HPI clear with guaranteed mileage & undergo a 120-point mechanical check. Expert buyers handpick the best quality cars, which are price checked daily. Low-rate finance, no deposit required, cash back & more for your part-exchange. Relaxed atmosphere with unbeatable customer service. Drive away today! Call our friendly contact team or live chat on our website - visit www.motorrange.co.uk. Find our Liverpool branch on Dunnings Bridge Road opposite Sefton Retail Park at the end of the M57/M58 motorways (Satnav L306YW). Visit our Manchester branch on Alexandria Drive, Lord Sheldon Way, off the M60, OL7 0QN. Open 7 days a week - Mon-Fri 9am-8pm, Sat 9am-6pm, Sun 10-6pm.
Kontaktinformationen
Dunnings Bridge Road, L30 6YW, Liverpool, Vereinigtes Königreich
- 01515277010
- info@motorrange.co.uk
- motorrange.co.uk
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Matt Tierney is excellent
Matt Tierney is excellent, he was able to get us a great deal. Would definitely recommend speaking to him about your next car.

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Oliver was exceptional in every aspect…
Oliver was exceptional in every aspect of buying my new car, he is a credit to Motorrange

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A 10/10 Process!
It was a really stress free process from start to finish! The atmosphere here is unmatched with friendly people everywhere to help! We can’t recommend Mat Tierney enough, he was nothing but helpful, reassuring and very down to the point from the first conversation!

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Buying a car with Gareth
Gareth couldn’t have been more helpful helping us find the right car over the last few days, and communicated us patiently and with good humour. Made the whole process a dream. Thanks so much.

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Worst customer service ever experienced still no resolution
My son bough ought a hybrid car looked like a good deal but did not get charging cable, handbook or locking wheel nut was told dont need any of these as car ran on petrol! Eventually got cable but car will not charge on it or on public charging station. Other faults not resolved customer service non existant. Was told person dealing with case was on lunch would guarantee would be first call on their return in 20 minutes. 4 days later still waiting. No response to emails or calls. Still no resolution or proper contact would not reccommend

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Great and friendly service from Andrei

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Andrei was a very good seller
Andrei was a very good seller, recommend

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I am writing to formally raise a issues regarding the customer service
I am writing to formally raise a complaint regarding the service my daughter received during her recent interactions with your dealership.
Firstly, she was sold car protection and informed that she could cancel it at any time. However, when she later attempted to cancel, she was told this was not possible. This is misleading and unacceptable.
Additionally, my daughter brought her car in for an MOT, during which she was informed that the wheel locking nut was missing. When she contacted Motor Range, she was told that the missing nut was noted on the sheet. My daughter then questioned how the brake and tyre checks were conducted without removing the wheels, and the response she received was that these checks were done visually. This explanation is deeply concerning, as it raises serious questions about the thoroughness and reliability of your safety checks.
This level of service, particularly towards a young woman purchasing her first car from a dealer, is appalling and unacceptable. I expect this matter to be investigated thoroughly and a resolution provided promptly.
I look forward to your response.

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Buying a car
We were able to wander around looking at the cars with no pressure. Matt Tierney was helpful, efficient and friendly and made the process simple, efficient and quick.

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I was treated very good here by Nicky B

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Came in to look at a new car
Came in to look at a new car, Caitlin kindly offered to help us out and show us the car, she’s been amazing through the process and answered all the questions we had, such a great help. Everyone has been helpful with picking the right car, would highly recommend.

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Looked after bt Nick B
Looked after bt Nick B, a legend in his own mind and now mine.
Sorted within 2 days and back on the road.

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Motor range
Ericka from services was from start to finish very professional and friendly, nothing to much for her to book me in for repairs
Many thanks

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Nick B made the buying experience very…
Nick B made the buying experience very easy and pleasant.

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Friendly and helpful service from Nick B

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Amazing place to buy a car
Tommie who deal with us was very friendly and helpful. Nothing was to much. Explained everything in detail.

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Smooth and quick experience
Smooth and quick experience! Highly recommend

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Thank you Dan!
I visited Dunnings Bridge Motor Range today, not planning to buy a car. We were met by Dan from Motor Range immediately. Dan was very knowledgeable, effective and supportive. Dan’s approach was guiding as opposed to pushing for a sale, which made me feel much more comfortable. I took a long time in weighing up which car was best for me which Dan was very patient with. Overall, great experience and I will be picking my new car up in the next few days! Thank you Dan!

Antwort von Motor Range
Despite returning the car, we are happy
We recently purchased a car from Motor Range and, unfortunately, the first vehicle we chose had multiple faults. However, I want to highlight how professional, understanding, and genuinely caring the team were in handling the situation.
They acted very swiftly to address the issues and kept communication clear and supportive throughout. Despite their efforts, we ultimately lost confidence in the vehicle and made the decision to return it. This process was handled efficiently and respectfully, which we really appreciated.
While the experience with the car itself was disappointing, the level of customer service we received was excellent. Because of this, we would not hesitate to return to Motor Range and look forward to finding another vehicle with them in the future. Everybody at motor range was extremely helpful.

Antwort von Motor Range
Great friendly service
Great friendly service, no extra hassle from staff or added pressure. Handles excellently.

Antwort von Motor Range
So funktioniert Trustpilot
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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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