Efficient, courteous service from all staff, at all stages of arranging the lease, and delivering the car. All costs were clearly explained to me, at the various stages of making the deal. I know I... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sian went above and beyond to match me with the right car within a tight spec and timeframe. She was proactive, detail focused, and kept everything moving seamlessly from start to finish. Communicatio... Mehr ansehen
Unternehmen hat geantwortet
Superb from start to finish. Ordering process and customer service was simple and straightforward. Then the aftercare was first class from Wendy. Kept up to date throughout regarding build and deliver... Mehr ansehen
Unternehmen hat geantwortet
Sian was fantastic, very helpful and really tried her best to help us find what we wanted. She was very approachable and always responded quickly. Within two days we had signed and now await car deli... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Motorlet Limited is a nationwide vehicle supplier who specialise in both business and personal contract hire and lease.
Kontaktinformationen
Upton House, SG8 5AY, Royston, Vereinigtes Königreich
- 03332026668
- customerservices@motorlet.co.uk
- motorlet.co.uk
4,9
Hervorragend
1299 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Amazing service and vehicle
The very best experience using Motorlet recently. From seeking the quote and sourcing through James to dealing with Wendy for the remainder of the process and getting my new car yesterday! Slick, efficient, friendly and faultless. I’ve leased perhaps 8 or so vehicles in the past and this has been my best experience. Can only highly recommend. Thank you!
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Richard, we are so pleased you had amazing service from James to sourcing the vehicle and then the remainder of the process from myself. It is very nice to hear you have leased around 8 vehicles and this has been your best experience. We look forward to arranging your next lease, kind regards Wendy
Communication from all employees…
Communication from all employees especially Wendy .
Excellent service all round would highly recommend.
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review, we are so pleased you had excellent service from all of the team and thank you for the comments about myself. We look forward to arranging your next lease, kind regards Wendy
Wendy is a true credit to your company
Wendy is a true credit to your company, always on hand for even the simplest of enquiries, would highly recommend, thank you Wendy
25. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Michael and thank you very much for your comments about myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy
Very good customer service with fast comms
Very good customer service with fast comms. Good price which was lower than the the price direct from the dealer. I will definitely use them again in the future
21. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Jamie, we are so pleased you had very good customer service and it was a good price. We look forward to arranging your next lease, kind regards Wendy
Quick & Efficient experience from…
Quick & Efficient experience from initial enquiry to delivery of the vehicle. Delivery timescales provided were accurate. General customer service experience was excellent.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Jean-Paul, we are so pleased it was a quick and efficient experience and the general customer service experience was excellent. We look forward to arranging your next lease, kind regards Wendy
Wendy and all her team at Motorlet made…
Wendy and all her team at Motorlet made the whole process seamless and were always on hand to assist with any questions I had. The vehicle arrived on time and I would recommend using Motorlet Ltd 100%.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Costas, we are so pleased we made the whole process seamless, your vehicle arrived on time and you would 100% recommend using Motorlet. We look forward to arranging your next lease, kind regards Wendy
Front start to finish the communication…
Front start to finish the communication was 5 star
Wendy was extremely helpful
19. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Cath, we are so pleased the communication was 5 star from start to finish and thank you for your comments about myself. We look forward to arranging your next lease, kind regards Wendy
First Class Service
Motorlet were a pleasure to deal with!
Good discussions and communications allowed additional requests to be catered for.
More than happy to recommend Motorlet!
Many thanks for sorting all this out from point of order to the car arriving.
17. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Alan, we are so pleased you had first class service and you would recommend us, and thank you, your very welcome that we sorted this out from point of order to the car arriving. We look forward to arranging you next lease, kind regards Wendy
Great Customer Service
The team at motorlet are great, really great response times and extremely helpful. Thank you to Wendy for keeping me updated so regularly throughout the precess
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Suzy, we are so pleased the team at Motorlet were great and thank you for your comments about myself, you are very welcome.We look forward to arranging your next lease, kind regards Wendy
Excellent service from start to finish
From start to finish, Motorlet were informative and professional to deal with. Car is wonderful and I would not hesitate in using Motorlet again once the lease is due for renewal. Shout out to Nina and Wendy who were brilliant to deal with and also the delivery driver although i didnt take his name but he was fabulous
14. März 2025
Bewertung ohne vorherige Einladung
Great communication from start to finish
14. März 2025
Bewertung ohne vorherige Einladung
Stellar service from Motorlet
Stellar service from Motorlet, Sian and Wendy were always available, on point and accurate. Absolutely will recommend and definitely will remain a customer for life.
14. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Albert, we are so pleased you had stellar service from Sian and myself and you will be a Motorlet customer for life. We look forward to arranging your next lease, kind regards Wendy
Superb from start to finish
From my very first contact with Rob and then through the delivery process managed by Wendy every aspect of the journey was absolutely wonderful. I would have not a second’s hesitation in recommending the team at Motorlet should you wish to enter the world of leasing.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Mike, we are so pleased the journey was wonderful from your first contact with Rob through to the delivery process with myself. Great news you would also recommend us. We look forward to arranging your next lease, kind regards Wendy
Defender hard top HSEd350
Excellent deal managed by a great team. Updates from Wendy were really helpful.
13. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Austyn, we are so pleased you had an excellent deal and it was managed great by Motorlet and I kept you updated. We look forward to arranging your next lease, kind regards Wendy
Wendy our contact was extremely helpful…
Wendy our contact was extremely helpful and responsive. We were kept informed at all times
10. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Christian and thank you for your comments about myself. We are so pelased you were kept well informed and we look forward to arranging your next lease, kind regards Wendy
A very positive experience.
My first ever lease experience and Motorlet were exemplary from initial enquiry (via a comparison website) to vehicle delivery today. Excellent communications including build dates and progress. After sales lady (Wendy) was super helpful.
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Jonathan, we are so pleased you had a very positive experience for your first lease and we are glad you had excellent communitcation and thank you also for the comments about myself, it is much appreciated. We look forward to arranging your next lease, kind regards Wendy
Nina was absolutely fantastic
Nina was absolutely fantastic, she was never short of options for me and never got bored of me being a painful customer!
6. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Sam, we are so pleased Nina was absolutely fantastic and had lots of options for you, kind regards Wendy
Great service from The Team at…
Great service from The Team at motorlet.
Was kept informed with location and tracking of the car.
Wendy was very helpful and answered any queries I had .
Thanks again !
5. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Lauren, we are so pleased you had great service from the team and thank you for your comments about myself, it is much appreciated. We look forward to arranging your next lease, kind regards Wendy
Excellent
Excellent to deal with, Kept me updated from ordering to the delivery of the car. Definitely use again in the future.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
Thank you for leaving us a great review Shane, we are so pleased we were excellent to deal with and you would definitely use us again. We look forward to arranging your next lease, kind regards Wendy
You should be ashamed of yourself motor…
You should be ashamed of yourself motor let - totally let me down as your customer. Wrong colour car delivered and it’s my fault apparently. You need to improve your interval processes!!! Gutted customer.
I won’t use you again.
3. März 2025
Bewertung ohne vorherige Einladung
Antwort von Motorlet Ltd
We’re disappointed to see this review, especially as the vehicle delivered was precisely what you ordered in line with the multiple documents you signed confirming the colour. The only reference we make to a different colour is in relation to an entirely separate car you were considering.
Of course, we always want our customers to be happy with what they have ordered, and we pride ourselves on being upfront, transparent, and thorough. We told you we’d look into your concerns but sadly, you have decided to write this review before giving us a chance to come back to you. We will not be held responsible for this issue when all the correspondence and paperwork clearly support what you ordered.
If you’d like to discuss this further, we’re happy to go over everything again - please just get in touch.
- Josh
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.