Monitech Ignition Interlock Systems Bewertungen 

793
•
TrustScore 4 von 5

4,2

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I am updating a previous review. (Runrunrun) Since my experience their customers service has reached out several times, unfortunately I have not yet had time to speak about the situation with the guy... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

It should not take a week to get an override code sent to a mechanic to work on a vehicle. I've spent hundreds of dollars on rides for a week waiting on your company to send the code to now finally ha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

At 9 at night on Saturday a very kind lady helped me get an appointment to swap out my device from my truck to my car. I'm so thankful for intelligent people who can do their job with a great attitu... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My daughter went to Lifesafer on Atlantic Springs Road in Raleigh, NC Friday 08/07/2026 for an interlock install. The agent was extremely friendly and helpful even helping her find a service center... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Fahrzeugzubehör
  2. auch in
  3. Fahrzeugzubehörgeschäft
  4. Kfz-Ersatzteilgeschäft
  5. Service für Automobilelektronik
  6. Technischer Kundendienst

Informationen, die aus verschiedenen externen Quellen stammen

Monitech Ignition Interlock is an authorized ignition interlock provider in North Carolina. With over 30 company owned locations from Ashville to Wilmington, we can install and service your interlock quickly and easily. Our knowledge of North Carolina interlock and DUI law keeps you in compliance with state regulations and gets you back on the road quickly and easily.

Headquartered In North Carolina for home-grown service.

Vom Unternehmen geschrieben

We know North Carolina and we know ignition interlock systems
Our respectful and dedicated customer service agents and company owned stores are committed to helping make the interlock process easy for you. Our knowledge and commitment to the safety of the state while supporting our neighbors in regaining their ability to drive, work and participate in life is the focus of company. Our products are industry leading for ease of use and reliability. We are here if you need us.

Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

793 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,2

Alle Bewertungen

(793)

161 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Oscar is the best in this business

Oscar is the best in this business. He was very professional yet made me feel comfortable to reach out to him and ask for help. He answered all of my questions and all concerns. He did a great job. All around just an amazing job. I had been on hold before for over an hour and passed through 4 different people transferring me. But wih him you dont get transferred or pushed through all of the "please hold for the right person ". He is the right person. Thanks Oscar for all of your help!

2. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Monitech Ignition Interlock Systems

We really appreciate you taking the time to highlight Oscar. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.

Bewertet mit 5 von 5 Sternen

Had the perfect solution for my issue…

Had the perfect solution for my issue surrounding payments and frequent visits to location locations.

17. Juni 2026
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Antwort von Monitech Ignition Interlock Systems

We’re thrilled to hear that Jose provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.

Bewertet mit 5 von 5 Sternen

It helps you stop drinking and feel…

It helps you stop drinking and feel good about life and your freedom to drive

16. Juni 2026
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Antwort von Monitech Ignition Interlock Systems

Thank you for your positive review. We value every customer and are grateful to know we’ve met your expectations. Providing dependable service and support is our top priority, and we’re thrilled to know we were able to make a difference for you.

Bewertet mit 5 von 5 Sternen

Great Job Carmen I apprieciate your…

Great Job Carmen I apprieciate your hard work.

15. Juni 2026
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Antwort von Monitech Ignition Interlock Systems

Thank you for sharing such kind words about Carmen. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.

Bewertet mit 5 von 5 Sternen

It was quick

10. Juni 2026
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Antwort von Monitech Ignition Interlock Systems

We are grateful you took the time to recognize the efforts of our Raleigh, NC Monitech team! Your feedback helps us acknowledge their dedication and reinforces our commitment to excellent customer service.

Bewertet mit 5 von 5 Sternen

He really helped me with my problem and…

He really helped me with my problem and answered all my questions. He has a very positive attitude. We need a lot more people like him in this world.

5. Juni 2026
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Antwort von Monitech Ignition Interlock Systems

We truly appreciate you highlighting Jose. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.

Bewertet mit 5 von 5 Sternen

CASEY in Hickory

CASEY in Hickory, went ABOVE AND BEYOND FOR ME TODAY !!! I'D DRIVE , HOWEVER LONG IT TOOK TO HAVE CASEY HELP ME !!!!

CASEY YOU DESERVE A HUGE, HUGE RAISE !!!

3. Juni 2026
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Antwort von Monitech Ignition Interlock Systems

Thank you for sharing your experience with our Hickory, NC shop. We are so pleased to hear that your visit went well, and we have forwarded your review to our regional management team so they can celebrate this success with the staff!

Bewertet mit 5 von 5 Sternen

Very helpful and took a genuine…

Very helpful and took a genuine interest in my needs.

3. Juni 2026
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Antwort von Monitech Ignition Interlock Systems

We’re so glad you had a great experience with Jose. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.

Bewertet mit 4 von 5 Sternen

Quick to set me up with an appointment…

Quick to set me up with an appointment to rectify a violation

31. Mai 2026
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Antwort von Monitech Ignition Interlock Systems

It’s great to hear that Jose was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.

Bewertet mit 5 von 5 Sternen

The staff ms.tawanda rozier was good…

The staff Tawanda.Rozier was good to me of handling online applications for me thank you for your time and sincerely Mr Michael Hatcher.

29. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Monitech Ignition Interlock Systems

We truly appreciate you highlighting Tawanda. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.

Bewertet mit 5 von 5 Sternen

Great staff

Well, I just had the interlock put on my car yesterday and it seems to be working fine. My ratings have mostly been because of the help I received from your support team. They done their job and were a big help to me.They made me feel comfortable and relaxed about everything 😄 I'm on SSI, MEDICAID AND FOODSTAMPS, and the woman told me about the indigent program that would cut my costs in half. Thank you ladies for making my experience with your company so much better today instead of one of stress.

28. Mai 2026
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Antwort von Monitech Ignition Interlock Systems

We’re so glad you had a great experience with Blanca, Stella, and Linda. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.

Bewertet mit 5 von 5 Sternen

Jose was great

Jose was great he talked me through everything with ease and answered every question I had. Was very friendly and made my process very easy.

27. Mai 2026
Monitech Ignition Interlock Systems-Logo

Antwort von Monitech Ignition Interlock Systems

It’s great to hear that Jose was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service! Was friendly and set my appointment up in just a few minutes.

26. Mai 2026
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Antwort von Monitech Ignition Interlock Systems

We really appreciate you taking the time to highlight Kristina. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.

Bewertet mit 4 von 5 Sternen

Wait time too long, but customer service good.

Wait time too long, but customer service was good.

23. Mai 2026
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Antwort von Monitech Ignition Interlock Systems

We’re thrilled to hear that Stella provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.

Bewertet mit 1 von 5 Sternen

Absolutely terrible experience

Absolutely terrible experience. The technician did not know how to install the device and could not answer any questions. I will be using intoxilock instead.

8. Januar 2026
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Antwort von Monitech Ignition Interlock Systems

We’re so sorry your appointment wasn’t the smooth experience it should have been. We’ve shared your feedback with our field management team, and someone will be reaching out.

Bewertet mit 5 von 5 Sternen

The guy was friendly and promptly…

The guy was friendly and promptly addressed my issue.

19. Mai 2026
Monitech Ignition Interlock Systems-Logo

Antwort von Monitech Ignition Interlock Systems

Thank you for sharing such kind words about Jose. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.

Bewertet mit 1 von 5 Sternen

I received a violation while my car was…

I received a violation while my car was being repaired at the dealership. The dealership called and got the unlock code and followed normal procedure for working on cars with interlock.I still got charged a 75 dollar violation. You can dispute through email in which they hardly ever respond.The interlock will not beep on arrival blow, Therefore you will up spending a ton of money on arrival blow violation.

11. Mai 2026
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Antwort von Monitech Ignition Interlock Systems

We take compliance seriously, which is why every bypass request must meet state requirements. Our team keeps thorough documentation and verifies details with your mechanic so that you remain fully protected under your program. However, all activity still must be recorded, and violations must still be logged, as required by the state.
A Monitech Resolution Manager will be reaching out to walk you through the settings, answer questions, and provide any support you may need.

Bewertet mit 4 von 5 Sternen

he was fast and nice.

he was fast and nice.. little hard to hear

11. Mai 2026
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Antwort von Monitech Ignition Interlock Systems

We truly appreciate you highlighting Jose. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.

Bewertet mit 5 von 5 Sternen

The amount of tech service gave me an…

The amount of tech service gave me an opportunity to get my license back I'm very appreciative then and thankful for them and I look forward to doing more business with them and make sure with my friends and spreading the word for them

30. April 2026
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Antwort von Monitech Ignition Interlock Systems

We’re so glad you had a great experience with Ric. At Monitech, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.

Bewertet mit 5 von 5 Sternen

Mr Torres

Mr. Torres was extremely helpful in my difficult situation. I have had the unit installed since October 28th of 2025, I’ve seemed to have had not much positive experience with the unit itself ( issues with completing the tests on first try), possibly due to asthma issues and also with inconsistent blow technique. Through the past 7 months dealing with this has been a nightmare, but Mr. Torres informative help actually relieved my stress and anxiety today, he was courteous, professional, friendly, and deeply informative, I’ve not had a better customer service experience in my entire life. As I explained my multi layered situation with issues with the unit, life circumstances and the fact of after 3-4 attempts on arrival tests before the 5 minute countdown completes (around 3:30) the unit will shut itself down automatically throwing a violation which in result ends up costing the user $50 for an override code, so essentially my vehicle has sat still for 2 months at a time to avoid this costly situation which I feel as though is somewhat a health complication of mine with asthma and somewhat an issue with the unit not performing the way it is supposed to, if it weren’t for Mr. Torres today and his patience and understanding I most likely would’ve been requesting an apartment for permanent removal of this device, just feel like there’s not been a win with trying to do the right thing in my experience with this device and the complications it has caused financially and mentally while being sober for over 2 years, that these types of stressful situations could the the catalyst for many to backslide into old habits, that got us in this situation to begin with. Thank you Mr. Torres your kindness it meant a lot today and you make a difference.

6. Mai 2026
Monitech Ignition Interlock Systems-Logo

Antwort von Monitech Ignition Interlock Systems

It’s great to hear that Alberto was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.

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