My experience was brilliant from making the initial enquiry with Mason until delivery of my new Pride Baja Bandit. The price I paid was not only far below anywhere else but the battery was upgraded... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The company was great - James in particular went out of his way to answer my questions and help me choose a wheelchair suitable for my needs. Delivery was great too, but the review loses a point for... Mehr ansehen
I was in an extremely difficult situation where the charger for my power chair stopped working and I was really worried that I was going to be stranded as I rely on my chair and the battery was... Mehr ansehen
Excellent briefing on the Phone; purchase very easy, Delivery swif. Very attractive product although heavy to handle. Still at the novice stage but gears easy to operate. Easy to manage in gears 2 and... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
MobilityCo is here to help! Our ambition is to help improve the lives of each and every one of our customers, by offering the best selection of products at the best price. We also pride ourselves on providing our expert service, helping our customers achieve new possibilities.
Kontaktinformationen
6 Chester Road, SK11 8DG, Macclesfield, Vereinigtes Königreich
- 03334443160
- sales@mobilityco.co.uk
- mobilityco.co.uk
4,6
Hervorragend
684 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 75 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Order placed in 2 days
After getting in touch with James I was forwarded to Kevin in the parts department. My order was placed in 2 days and was posted yesterday
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von MobilityCo
It’s great to hear that James and Kevin were able to get everything sorted for you, Keith. We’re pleased your order was arranged so quickly and posted shortly afterwards.
We’ll make sure your feedback reaches both James and Kevin. We hope everything arrives safely and works perfectly for you.
Excellent service from MobilityCo
Excellent service from MobilityCo
Received my Powerchair the next day. Thank you
1. September 2026
Antwort von MobilityCo
We’re delighted to hear your powerchair arrived the very next day, Sandie. Getting your order to you quickly is something we always aim for, so it’s great to know everything went smoothly.
Enjoy your new powerchair, and thank you for your kind words about the team.
Don't try ordering online make sure you…
Don't try ordering online make sure you verify your purchase with an advisor, I placed an order for titan fwd powerchairs paid £1195.99 which was taken straight away from my bank and awaited my next day delivery. It didn't appear nor on day 2 so I phoned and had to wait a call back to find the order is awaiting a dispatch date 6 to 8 weeks time. The advisor said they didn't know why they were not informed and I would have to wait for my refund or I could wait for the product to be available. If I wanted to wait that long I would not have expected to pay anything until I received it. I am now in limbo with no chair and no money this is not acceptable.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von MobilityCo
We’re very sorry for the frustration and inconvenience this has caused you, Carole. We completely understand how disappointing it must have been to expect your powerchair the following day, only to find out that it was not available for dispatch.
We’re particularly sorry that the stock information was not communicated clearly at the time of your order. We appreciate that having the payment taken and then being faced with a 6 to 8 week wait is understandably frustrating.
We’d like to look into this personally and get things resolved for you. Please contact our customer service team directly with your order details, or give us a call, and we’ll be happy to discuss the available options and help get this sorted as quickly as possible.
We apologise again for the inconvenience and appreciate you bringing this to our attention.
Brilliant service from start to finish
I am very happy with my mobility scooter.
Very helpful on the phone
The delivery driver was very pleasant and helpful
And of course the scooter is fantastic thanks.
Also scooter arrived on time.
27. August 2026
Antwort von MobilityCo
It’s fantastic to hear you’re so pleased with your new mobility scooter, Mike. We’re glad our team could give you helpful advice over the phone and that the delivery driver was friendly and helpful too.
Most importantly, it’s great to know the scooter arrived on time and that you’re enjoying it. We hope it gives you plenty of happy journeys!
Antwort von MobilityCo
Hi Mrs Pollard,
Thank you for taking the time to leave us a review.
We're pleased to hear that you were happy with the service and that your delivery arrived on time. We really appreciate your feedback and thank you for choosing MobilityCo.
Kind regards,
The MobilityCo Team
Exclent service from start to finish…
Exclent service from start to finish can't fault them xxxxxxx
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von MobilityCo
Hi Annemarie,
Thank you so much for your lovely review. We’re delighted to hear that you were so happy with the service from start to finish and that everything went smoothly.
Your kind words and support mean a great deal to the whole team. Thank you for choosing MobilityCo!
Kind regards,
The MobilityCo Team
Excellent service from start to finish
Excellent service from start to finish.
I'm extremely happy.
24. August 2026
Antwort von MobilityCo
Hi Kevin,
Thank you for your fantastic review. We’re delighted to hear that you were so happy with the service from start to finish.
Thank you for choosing MobilityCo. We really appreciate your support and hope to help you again in the future.
Kind regards,
The MobilityCo Team
The company was very helpful and a…
The company was very helpful and a pleasure to deal with.The wheelchair performs very well and was easy to use.The wheelchair looks as new, perfect considering it is secondhand.
The delivery company was late with delivery, however the man was very good and helpful, he demonstrated the chair well and ensured we were happy with it.
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von MobilityCo
Hi Graham,
Thank you for taking the time to share your experience.
We're delighted to hear that you found the wheelchair easy to use and that you were so pleased with its condition. It's also great to know that our delivery driver took the time to demonstrate the chair and make sure you were happy with everything.
Thank you for choosing MobilityCo and for your kind feedback. We hope you enjoy many years of use from your wheelchair.
Kind regards,
The MobilityCo Team
I would highly recommend Mobility.Co
I would highly recommend Mobility.Co. Delivery details very clear. The wheelchair was delivered on the date and time expected. The description of the product was very clear and informative. Would definitely use again.
9. August 2026
Bewertung ohne vorherige Einladung
Antwort von MobilityCo
Hi Helen,
Thank you for your lovely review.
We're delighted to hear that you found our product information clear and informative, and that your wheelchair arrived exactly when expected. It's great to know you had such a positive experience from ordering through to delivery.
Thank you for your recommendation and for choosing MobilityCo. We really appreciate your support and look forward to helping you again in the future.
Kind regards,
The MobilityCo Team
Great customer service
Great customer service. Patient when dealing long distance. Trying to work out my needs
The wheelchair I have chosen is sturdy and just as described
Great service. Thank you
19. August 2026
Antwort von MobilityCo
Hi Karen,
Thank you for your lovely review.
We’re delighted to hear that our team was able to take the time to understand your needs and help you find a wheelchair that’s right for you. It’s great to know you’re happy with your choice and the quality of the wheelchair.
Thank you for choosing MobilityCo and for your kind words. We really appreciate your support.
Kind regards,
The MobilityCo Team
The experience was great
The experience was great. It went so smoothly and so efficient.
James on the phone was very knowledgeable and answered all my questions. He made me feel confident to buy over the phone.
Delivery arrived very promptly with no problems and a very happy customer .
The chair is brilliant and the service from mobility co was amazing
20. August 2026
Antwort von MobilityCo
Hi Nicola,
Thank you so much for your lovely review.
We’re delighted to hear that James was able to answer all your questions and give you the confidence to purchase over the phone. It’s fantastic to know that everything went smoothly, from ordering through to delivery, and that you’re so pleased with your new chair.
Thank you for choosing MobilityCo. We really appreciate your kind words and support.
Kind regards,
The MobilityCo Team
Excellent Product Knowledge
Excellent Product Knowledge
I purchased my Meyra Optimus 2 electric wheelchair from Mobility Co, and although there were some delays and uncertainty during the process, I am very grateful for the support I received.
Mobility Co provided me with an ex-display Optimus 2 while waiting for my new chair, which made a huge difference as I rely on my wheelchair for my independence.
Communication could sometimes have been clearer, but they worked with me to find a solution and I now have a wheelchair that has genuinely improved my quality of life.
For me, this wasn’t simply a purchase, it was about getting some of my independence back, and for that I am very grateful. Thank you, James & Mason @ Mobility Co. ⭐️⭐️⭐️⭐️⭐️
15. August 2026
Antwort von MobilityCo
Hi Sofia,
Thank you for taking the time to share such a thoughtful review.
We’re delighted to hear that your new Meyra Optimus 2 has made such a positive difference to your independence and quality of life. We understand how important the right wheelchair can be, and we’re pleased we were able to provide an ex display model while you waited for your new chair.
It’s wonderful to hear that James and Mason were able to support you throughout the process. Thank you for your kind words, patience and recommendation. It was a pleasure to help you.
Kind regards,
The MobilityCo Team
Another happy customer
I purchased my Meyra 2 through these guys, throughout the whole process through ordering to delivery went very smoothly. I'm really pleased with the chair I'd happy to refer anyone wanting a wheelchair to these guys.
12. August 2026
Antwort von MobilityCo
Hi Joe,
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that everything went smoothly from ordering through to delivery and, most importantly, that you're really pleased with your purchase.
Thank you for your recommendation and for choosing MobilityCo. We really appreciate your support and hope you enjoy your new chair for many years to come.
Kind regards,
The MobilityCo Team
Very happy
Even when the delivery company was having problems, MobilityCo was there to help sort it out.
11. August 2026
Antwort von MobilityCo
Hi Clive,
Thank you for taking the time to leave us a review.
We're pleased that we could help get things sorted when the delivery company experienced some problems. We always do our best to support our customers and make sure any issues are resolved as smoothly as possible.
Thank you again for choosing MobilityCo. We really appreciate your kind feedback.
Kind regards,
The MobilityCo Team
Disappointing service The product was fine but after paying 8…
The product was fine but after paying 8 pounds for next day delivery my item finally arrived 6 days later
10. August 2026
Antwort von MobilityCo
Hi Trevor,
Thank you for taking the time to leave your feedback.
We're pleased to hear that you were happy with the product, but we're very sorry that your next day delivery did not arrive as expected. We completely understand your frustration, especially after paying an additional £8 for this service.
I can see one of our customer service team has been in touch to offer you a full refund of the next day delivery charge.
We apologise again for the inconvenience caused and appreciate your patience and understanding.
Kind regards,
The MobilityCo Team
I rang Mobility co
I rang Mobility co and spoke to their rep,Mason who was a charming young man who was very polite and helpful,he obviously knew what he was talking about,nothing was too much trouble for him.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von MobilityCo
Hi William,
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that Mason was able to help and that you found him polite, knowledgeable and easy to deal with. We’ll be sure to pass your kind words on to him, as we know he’ll really appreciate them.
Thank you again for choosing MobilityCo, and we hope to help you again in the future.
Kind regards,
The MobilityCo Team
Wanted scooter insurance cover and it…
Wanted scooter insurance cover and it was very efficient and sorted straight away.
10. August 2026
Antwort von MobilityCo
Hi Thomas,
Thank you for taking the time to leave us a review.
We're pleased to hear that arranging your scooter insurance was quick and straightforward. We always aim to make the process as simple and efficient as possible.
Thank you for choosing MobilityCo, and we're always here if you need any further assistance.
Kind regards,
The MobilityCo Team
I got my order within two days of…
I got my order within two days of ordering and it made such a difference to me to be able to use it on my holidays. It was half as heavy as my previous one and I find that very helpful.
I highly recommend mobility Co and my new Titan.
6. August 2026
Antwort von MobilityCo
hank you so much for your lovely review.
We’re delighted to hear that your Titan arrived so quickly and, most importantly, that its lighter weight has made such a difference and allowed you to enjoy your holidays with greater ease.
Thank you for recommending MobilityCo. We really appreciate your support and hope you enjoy many more adventures with your new Titan!
Kind regards,
The MobilityCo Team
Everything from start to finish was…
Everything from start to finish was easy and informative. It was my first scooter and I was very confused. They made it very easy for me.
5. August 2026
Antwort von MobilityCo
Hi Amanda,
Thank you for your lovely review.
We’re so pleased to hear that our team was able to make your first scooter purchase feel simple and straightforward. We understand there can be a lot to consider when choosing your first scooter, so it’s great to know we could make the process easier for you.
Thank you for choosing MobilityCo, and we hope you enjoy your new scooter!
Kind regards,
The MobilityCo Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.