Would never deal with this company again. Despite payment sent in March for a wheelchair motor, still as of today (August) we have still not received. Everytime I call to speak to a manager, I get tol... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I tried a pair of lovely shoes on they were too big so the lovely assistant ordered me a smaller fit I waited a couple of days brilliant fit so comfy Thankyou so
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Mehr ansehen
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Mehr ansehen
Unternehmensdetails
- Anbieter von Mobilitätsausrüstung
- Anbieter von Hilfsmitteln für Menschen mit Behinderung
- Anbieter von Physiotherapiegeräten
- Fachgeschäft für Rollstühle
Vom Unternehmen geschrieben
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktinformationen
Vereinigtes Königreich
- mobility2you.com
4,2
Gut
287 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Good well built wheel chair easy to pay…
Good well built wheel chair easy to pay for wheel chair with my debit card and wheel chair was all together i just had to put on the bits where you put your feet on that was very easy to do I am very happy with my wheel chair many thanks mobility2you from andrew
4. März 2025
Not received yet so can’t comment
27. Februar 2025
Antwort von Mobility2you
Hi. Thank you for your review. There must be some confusion here. You had already called in to request a return before posting this review. We also sent you the return instructions. We would obviously like to resolve your issue but are not sure what the precise issue here is. We will attempt to contact you again also.
Thank you
Andy
One handle moves when using the wheeler. And only 2 wheels break…
The only problem we are having is not all wheels lock and one of the handles move when walking with it. Have sent an e-mail but no reply
6. Januar 2025
Antwort von Mobility2you
Thank you for sharing your feedback. We are pleased to have resolved your issue via email, and we appreciate your patience. At Mobility2you, we always strive to improve our products and services based on customer input. Your review is important to us, and we’re glad to have had the opportunity to address your concerns. If you have any further questions or need additional assistance, please don’t hesitate to get in touch.
Andy
Great easy company to deal with
Great easy company to deal with. When we had a query we were able to call talk to somebody that was knowledgeable and helpful. Thank you.
5. Januar 2025
Antwort von Mobility2you
Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. At Mobility2you, we’re committed to providing knowledgeable and helpful support, and it’s wonderful to know we were able to assist you effectively. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your feedback!
Great communication and quick delivery
1. Januar 2025
Very helpful staff andFast delivery
Fast delivery
Very helpful staff
A good price
High quality wheelchair
27. November 2024
Antwort von Mobility2you
Thank you for your fantastic review! We're delighted to hear that you had a positive experience with both our staff and delivery service. It's great to know you're pleased with the quality of your wheelchair as well. We always aim to provide excellent service and value, and your feedback means a lot to us. Should you need any further assistance, we’re here to help!
A very speedy delivery but I was not…
A very speedy delivery but I was not informed that the delivery was being made. However, someone was at home to receive the wheelchair which seems extremely suitable but as yet has not been put to the test.
11. November 2024
Antwort von Mobility2you
Thank you for your review and for highlighting your experience. We’re pleased to hear that the delivery was speedy and that the wheelchair seems suitable for your needs. We apologise for the lack of communication regarding the delivery notification and appreciate your feedback. We will certainly look into improving this aspect of our service to ensure customers are kept informed. If you need any further assistance or have any questions once you’ve tested the wheelchair, please don’t hesitate to get in touch. Thank you again for your valuable input!
Excellent service
Helpfulness is customer services when I had a query about the item, prior to the purchase.
The speed in which the item was delivered.
9. Oktober 2024
Antwort von Mobility2you
Thank you for your wonderful review! We’re so pleased to hear that our customer service team was helpful in addressing your query and that your item was delivered swiftly. Providing excellent service is a top priority for us, and we’re happy to know that we met your expectations. Should you need any further assistance, we’re always here to help.
Andy
Staff were very helpful
Staff were very helpful when I need more info and when I had a problem buying on-line. Wheelchair I bought is very good and great value.
8. Oktober 2024
Antwort von Mobility2you
Thank you for your great feedback! We’re thrilled to hear that our staff were able to assist you with your query and online purchase. It’s also fantastic to know you’re happy with your wheelchair and the value it offers. We’re always here to help if you need anything further. Thanks again for choosing us!
Jim
Super lightweight wheelchair
Super lightweight wheelchair, easy to stow in the boot and quick to set up. Would recommend this chair to all.
Excellent service delivered within a few days of placing my order.
29. Juli 2024
Antwort von Mobility2you
Thank you for your kind review! We're so glad to hear that you're pleased with the lightweight wheelchair and its convenience. It's great to know that the delivery was swift and that you would recommend the chair. We strive to provide excellent service, and your feedback truly means a lot. Should you need any further assistance, we’re always here to help!
Andy
Would buy from them again.
Easy to navigate website, with good prices. Wheelchair delivered quicker than advertised it was well packed and fully assembled. Overall a good experience.
5. August 2024
Antwort von Mobility2you
Thank you for your fantastic feedback! We’re so glad to hear that you found our website easy to navigate and that your wheelchair arrived quickly, well-packed, and fully assembled. We work hard to ensure a seamless online experience, so it’s wonderful to know that it met your expectations. We appreciate your support and look forward to serving you again in the future!
Tim
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.