Would never deal with this company again. Despite payment sent in March for a wheelchair motor, still as of today (August) we have still not received. Everytime I call to speak to a manager, I get tol... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I tried a pair of lovely shoes on they were too big so the lovely assistant ordered me a smaller fit I waited a couple of days brilliant fit so comfy Thankyou so
Fast delivery of my order, there were two tiny screws missing they emailed me back straight away , followed by a phone call and dealt with the matter immediately hassle free and delivered screws im... Mehr ansehen
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excel... Mehr ansehen
Unternehmensdetails
- Anbieter von Mobilitätsausrüstung
- Anbieter von Hilfsmitteln für Menschen mit Behinderung
- Anbieter von Physiotherapiegeräten
- Fachgeschäft für Rollstühle
Vom Unternehmen geschrieben
An independent business offering a wide selection of independent living aids for all budgets online and in our UK wide network of Independent NHS Mobility2You Pharmacies. We are passionate about ensuring every individual finds the perfect walker, wheelchair or mobility aid to help them get the most out of life. Our customer service team also love to help customers over the phone for those that prefer a more personal experience.
Kontaktinformationen
Vereinigtes Königreich
- mobility2you.com
4,2
Gut
287 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 71 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Wheelchair is amazing
The wheelchair was delivered quickly, purchased in addition on same day, the seat cushion a few days later. Seat belt purchased in addition as well from another supplier. Wheelchair i am told is excellent easy to push, glides was word used everywhere, and really comfortable. I purchased for sister who carers look after full time who stated it’s amazing.
28. Juni 2025
Very easy to order
Very easy to order, quick delivery, pleased with item , easy to fit great help when getting In and out of the bath
2. Juli 2025
Excellent service I couldn’t believe the speed of the…
I couldn’t believe the speed of the delivery. I ordered in the afternoon and it arrived before lunch time the next day. Excellent service. Many thanks
30. Juni 2025
I was really impressed with the deli…
I was really impressed with the deli ery service on my item perfect for my needs
27. Juni 2025
The bed we ordered is amazing
The bed we ordered is amazing. Very comfortable and the price was great. A big shout out to Alps who dealt with our online order. There was a bit of a problem with the delivery, but Alps came up Trumps and organized a quick delivery. All shops need an Alps. So helpful and amazing service
21. Mai 2025
Bewertung ohne vorherige Einladung
Still going on
It's not been delivered parcelforce says it been damaged and it was took back to the depot. Still waiting for an answer from them.
6. Mai 2025
Antwort von Mobility2you
Thank you for your feedback. This is a very unfortunate incident which was entirely out of our control. Your order was received late on Tuesday, we dispatched it on Wednesday morning, via Parcelforce. Unfortunately the parcel has been damaged in transit and we will need to liaise with Parcelforce to investigate further. On Monday we will contact you to discuss whether you wish another parcel to be sent out immediately or whether you wish to be refunded. We are extremely sorry for this matter. I must point out that it is extremely rare and that Parcelforce are one of the better courier and delivery companies. Our parcel fault rate is extremely low and rare and the majority of parcels are delivered next day via our Parcelforce service. Never the less we will raise this grievance with them also.
Andy
A lot went wrong and is unfortunately ongoing .
A lot went very wrong and is ongoing .I still have not received my Chair bought and paid for 4 weeks ago ,although I did receive the very heavy seat section of it without castors ,and without a backrest that were dumped in a large and extremely heavy Carton ,on my drive with no notification to me they had been left ,therefore found by accident—and now I am expecting the backrest and castors to arrive someday, although again no notification when ,from”Mobility 2 You “,and I am dreading it to arrive ,unannounced, and requiring the backrest and castors ,to be assembled like a DIY unit.
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Mobility2you
Thank you for your feedback. We are extremely sorry that our service has caused you the inconvenience it has. We held the automatic dispatch of this item while you evaluated our delivery and fit options. This did take a very long time. As with all orders of this large product type, we did offer an installation service, which was declined. We also offered to cancel the transaction if the delivery method on offer was not suitable. We are now in communication with your daughter to investigate what happened with the delivery. Two cartons were delivered and signed for and it now transpires that you only have 1 carton. Regardless, we are completely committed to resolving this matter for you and will absolutely ensure that we minimise any further inconvenience and disruption. We will liaise directly with your daughter in the coming days and conclude this matter to her satisfaction.
Martin
Description and compatible with a…
Description and compatible with a certain item was not described on web site
28. April 2025
Antwort von Mobility2you
Hi. Thank you so much for your feedback. I have reviewed your issue and recognise that the compatibility information on this product could have been better. Although this is extremely rare for us and we regularly review product content, we will certainly carry out deeper reviews of the newer batch of products that this item fell into. We are extremely sorry for the inconvenience this has caused you and once again thank you for your feedback and review. We will always strive to evolve and improve.
Andy
Delivered on time
29. April 2025
Deliver quickly without difficulty.
1. Mai 2025
Items ordered were good quality and…
Items ordered were good quality and delivered without delay. As one was out of stock I was emailed and offered a substitute at the same price.
9. April 2025
A reading table to give me joy.
My reading table arrived very quickly. I was doubtful about my ability - in my 80's- to assemble it on my own. To my surprise it only took me half a morning before I was able to show it off to my friends. The red top was a pleasant surprise. thank you.
9. April 2025
The service was great
The service was great items I ordered arrived within 2 days, quality was good, and the pricing was good
9. April 2025
Look no further
A very price conscious company, looking after the very people with disabilities and whom may have limited savings.
6. April 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.