The first order was a sectional. After waiting for months with no updates, we finally reached out them asking about the order status and they finally told us the fabric we had selected was o... Mehr ansehen
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Das sagen Bewerter
The Gio sofa is amazing, quite firm compared to what we’re used to, but I prefer the support it gives. It’s been about six weeks and everything is holding it shape beautifully, cushions are starting t... Mehr ansehen
Can't say enough about the Rio Plush from Medley. Excellent build quality, very comfortable sit. For years, we went through a parade of low-end couches, all made overseas, none of which lasted more th... Mehr ansehen
This was our second purchase from Medley (former Stem furniture). This time we bought Zavis chair in Texture Oyster. The fabric is beautiful and sturdy. The chair arrived about 8 weeks after the orde... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Our process gives you a new level of personalization where we tailor our eco-friendly furniture for you and your home. By getting exactly what you want, you'll be able to find healthy furniture that you'll love for years to come.
Kontaktinformationen
Vereinigte Staaten
- (323) 508-3545
- info@medleyhome.com
- medleyhome.com
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Das haben sich andere Leute angesehen
Couch and ottoman
Everything was great! The website was very clear about what choices were available, and your staff was ready to answer any additional questions we had. She even helped us regarding how we should adjust the height of the couch and which types of legs would go best with that height. After we placed our order, Medley sent regular updates about constructing the couch (and ottoman) as well as shipping and delivery information, all of which was helpful in planning for the arrival of our new furniture. Best of all, we are really pleased with the final product. It’s very comfortable and looks beautiful in our living room!
Love our new Medley furniture!
We are VERY happy with our Rio XL sofa, XL ottomans, and chair. After researching non-toxic furniture for a while, I decided on Medley and am happy I did. It is very well made and super nice looking! It did take a few months to receive it, which was expected, as I was advised of this when I ordered. It is not put into the production line until after you order it, as it is custom made to your specifications, so you should expect a wait. All went smoothly and I received status updates along the way. It was completely worth the wait.
Furniture limbo
I ordered a table and couch which were not inexpensive in early October. They were supposed to ship Dec 14. It is now Jan 14 and I don't have the table and couch. I contacted Medley weeks ago and they said their amazing shipping partner has them and would be in touch with me. The shipper has not contacted me. I contacted Medley again, they said something about Christmas and New Years and they expected I would be contacted by the shipper in the next week. I was not contacted by the shipper. I wrote the Medley customer service person again, and this time I received no response. That was last week. So apparently someone has my furniture, somewhere, and I may receive it some day. Right now I am regretting this purchase very much.
Great customer service and we love our…
Great customer service and we love our new chemical-free couches
Very unhappy with this experience
Very unhappy with this experience. It has been 14 weeks after my order and they cannot tell me why the sofa that I ordered has not moved past the “frames started and materials organized” status for months.
Do not purchase from this company.
Medley's Sofas are fabulous!
We purchased a couple of furniture pieces from Medley and were very pleased with the customer service. The quality of furniture is superior, wonderful craftsmanship, and a great choice of fabrics. I had a few questions before purchasing and the designer service was very helpful and quick to respond. We highly recommend Medley furniture!
So amazing
So amazing! The customer service was great and my furniture is absolutely beautiful!
Happy
I picked out some sample cloth. Got in touch with the staff and they sent me even more and more durable because I didn't know what I was looking at and she knew I had dogs. I chose a 200k double rub count thanks to her. The wait was accurate. And the shipping company was on time and professional. Love the couch and ottoman. Great business
We love our new sectional
We love our new sectional! It’s absolutely gorgeous and so comfortable! The custom fitting to the size of our room was a huge plus. Great customer service as well!
The Mota Sofa and Ottoman are lovely…
The Mota Sofa and Ottoman are lovely and we couldn’t be happier. We opted for latex fill for the most support and long lasting comfort. This is a seriously comfortable couch. The lead time was accurate and honest and we received update emails along the way. The local delivery team was friendly. Great experience and a great product.
I love my new Medley sofa and chair
I love my new Medley sofa and chair. I was searching for a product that was nontoxic and eco friendly. I found both in this product. Due to the pandemic it took a little longer to get here, but it was well worth the wait. It is comfortable and really helps create a nice seating area.
Non-toxic and so well made…
We love this company for their non-toxic and eco-friendly furniture with solid wood frames. It's unbelievable how many chemicals go into a conventional sofa. If you have a good sense of smell you can smell all the chemicals for years on new furniture.
All furnitures should be custom made with quality and non-toxic material like the way medley does! The service is outstanding. This is probably going to be my furniture store for life!
Very good
Very good. The couch was as expected with no off gassing and the delivery was smooth across international boundaries. Customer service was always prompt to reply.
Medley - Kirnik XL Sofa
A glowing review of Medley Home from a friend kickstarted our family room project. We settled on the Kirnik XL sofa in Fargo Saddle leather. Medley's design consultant, Laura, was immensely helpful with the selection. The 100 day return policy gave us confidence to place the order without actually seeing the piece.
The product shipped about a month late and is the only negative in the whole process.
The sofa is beautiful and is perfect for our family room. It is well constructed and very comfortable. I would recommend Medley without reservation.
Best quality company ever
Best quality company ever - personable, helpful and great quality furniture!
I had a very positive experience with…
I had a very positive experience with Medley. I will say the price is a bit higher than you would pay at another furniture store, but you get what you pay for and Medley's quality is top notch. Made in the US, customizable, eco friendly options, top quality craftmanship. Highly recommended.
Great Experience
Overall, the experience was great! I appreciate the furniture being made with eco-friendly material and it seems like it is high quality. We reached out once via email about the status of our couch after it was shipped and we got a response within a timely manner.
I would highly recommend Medley!
Great experience with Medley
We received our custom sectional about 2 weeks ago and so far are very pleased with it. The process to purchase was really easy. We consulted with customer service on our fabric selection and ended up with 2 sets of samples so we were sure we got what we wanted. The communication via email and online portal was so helpful so we were completely aware of the timing. Our sectional shipped in the allotted time frame and arrived in the anticipated delivery window, as well. The manufacturing time aligned with other custom furniture manufacturers, but we were glad to be able to support a small, eco-conscious business and receive a high quality product. We would consider purchasing from Medley again and would recommend them to others.
Beyond Impressed
Beyond impressed and extremely satisfied with our custom leather couch from Medley. From ordering, to tracking and delivery, their attention to detail and responsiveness was very reassuring. The design, materials, and detailing all all very high-end and top-quality. We are so pleased with the comfort of knowing our sofa does not contain any chemicals and all materials were responsibly sourced. Thank you for the ultimate statement piece in our home.
I really like the furniture
I really like the furniture and customer support. There website should have more details on the furniture and more pictures.
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