MCD Garden Buildings UK Bewertungen 

235
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I ordered a 10x12 apex garden shed from MCD using their website, very easy to navigate and use. The shed was delivered and erected on monday the 13th of July, the guys that did the job were brilliant... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great company from start to finish. The guys who delivered my new shed arrived at 7am and got to work immediately, they consulted me re position of shed on new base, the finished product is all... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Designed my garden and so needed a bespoke size - 11 x 7 and MCD build a beautiful shed for me - double doors at one end and two windows facing into the garden. The chaps were quick and polite and th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We ordered a large shed from this company and it was the best decision. The shed is not only visually beautiful, but it is also solidly built from thick wood rather than the thin panels usually fo... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Gartenhäusern

Vom Unternehmen geschrieben

MCD Garden Buildings: Custom garden sheds, summerhouses & garden rooms, built to last & perfect for your outdoor space!


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

235 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(235)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Best sheds by far

Excellent quality shed made from quality material and well put together staff nice to deal with good communication well worth the money

20. April 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Steve, thank you for your lovely review. We know you love your 2 buildings and can't wait to see photos of them when you've finished adding your personal touches :)

Bewertet mit 5 von 5 Sternen

Top quality shed and great customer service

High quality shed made with excellent materials and looks great, very happy with it indeed. Very friendly team with excellent customer service. Extremely knowledgeable and helpful in the showroom. The shed was delivered and put together very efficiently. Would definitely recommend buying a shed from here.

8. März 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hello Clare, thank you very much for your fabulous review and recommendation. If we could rate customers we'd give you 5 stars too :)

Bewertet mit 5 von 5 Sternen

From my first visit to the showroom to…

From my first visit to the showroom to delivery and installation the service from everyone at MCD was brilliant. Huge thanks to Joanne and to Steven who installed the shed (it wasn’t easy) and his teammate.
The new shed is great quality and would highly recommended MCD if you need a new garden building.

11. April 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Christine, thank you for your lovely review. We pride ourselves on our friendly, approachable team and the quality of our buildings as you have found out. Once again, thank you.

Bewertet mit 4 von 5 Sternen

Shed Installation

I recently had a shed installed, and I'm quite happy with the service I received. Completed the installation in the expected timeframe. The shed itself is of good quality and seems sturdy enough to withstand the elements. The only reason I'm not giving 5 stars is that there were a few minor issues with the installation, such as a small scratch on one of the panels and a miscommunication regarding the location of the shed.

9. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hello Mariam, thank you for your great review. We're very happy that you're satisfied with the quality of your building - we pride ourselves on the outstanding quality and service we provide. Once again, thank you for your kind words.

Bewertet mit 5 von 5 Sternen

The staff in showroom were extremely helpful. Would recommend

The staff in showroom were extremely helpful. Advising us of things we might have forgotten.
Fitters arrived on time and were pleasant, polite, efficient and tidy.
I love my summerhouse and would not hesitate to recommend the company.

28. März 2022
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hello Kate, thank you for your glowing review. We hope the weather is glorious this summer so that you can take full advantage of your beautiful summerhouse :)

Bewertet mit 5 von 5 Sternen

Great Product

Initially spoke to Joanne on the phone who was very knowledgeable about the shed we wanted. The delivery was bang on time on the day specified. The fitters were very polite and professional. Great service, great product. The steel sheet roof sold if for me but the quality of the product itself is second to none.I would definately recommend MCD.

22. März 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Thank you for your lovely review, Michael. As the manufacturers of our own buildings, we are the foremost experts on them and our team offers first-class service throughout the whole process from enquiry to installation. Enjoy!

Bewertet mit 5 von 5 Sternen

Fantastic product

Great company, communication was brilliant, its very important to keep the customer informed. Delivery and installation was on time and the fitters very professional. Great shed and built to a high standard with good materials, Recommended.

21. März 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Russ, thank you for your lovely review. We always try our best to keep our customers in the loop. We love that our customers can easily see our quality and value for money. Enjoy.

Bewertet mit 5 von 5 Sternen

Great shed and great customer service

Very happy with our 8x6 Garden Shed which we've had for six months now - far better quality than anything else we'd seen. All the people we dealt with both at the office and over the phone were very helpful and efficient and the fitters did a great job. I have no hesitation in recommending them.

14. März 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hello Sue, thank you for your lovely review. We're very proud of our buildings and our team and will pass your kind words on to them. Enjoy!

Bewertet mit 1 von 5 Sternen

This company scams you out of your money.

This company scams you out of your money. Once this company has your money, you are left with no recourse to get you money back for faulty goods.

If this company tells you that you have bought a ‘bespoke item’ this basically means you can not return it under any circumstances even if the item is faulty, this they do not explain to customers. You will be left with that faulty item, as this company will not acknowledge that there is a problem and refuse to fix it (minor or major problems) with what you have purchased.

You have 30 days to return a none bespoke item, the problems with this is that, this company assures you that they will fix the faults and assure you that you can return it after the 30 days. Once you have gone past 30 days you find out you have been misled by this company. Even though they record all calls, the conversation that they stated you could return a faulty item seems to be recorded over, then this company denies the conversation ever took place.

This company’s fitters do no report major faults with the item, that they have noticed when erecting the item you purchased. This company puts the faults inspection on the customer, this where the problems start, as some faults are Not noticed until sometime later after the fitters have gone even weeks later.
The faults should have been detected and dealt with before the item was delivered to the customer.

The items you buy from this company are manufactured in Ireland and flat packed then shipped out. There seems to be no quality control before your purchase has left the factory and no quality control before delivery to customers either.

I purchased a shed and the roof is blatantly not manufactured properly as it is at an angle that makes the shed look lop sided. To fitters this is obvious and they did not report this to the company.
I brought this to the company’s attention, with photographs and when their top fitter came out to replace the warped door and various minor faults, He refused to acknowledge that there was a problem with roof and stated ‘“It’s just a shed”’. This statement is the attitude of this company.

Customers are purchasing beautiful looking, high end, perfect shed, summerhouse, etc. If they just wanted a shed, they wood have purchased a cheap one.
When your dream shed, summerhouse etc, is crushed, it courses you a lot of stress and you know you have been scammed out of you money.

This is a small update,

This company has not been in contact to fix or replace my roof, neither have they replaced the damaged piece of wood that the fitters made initially and no compensation offered.

If you buy anything from this company you are gambling with your money. Ask yourself, do I want the stress if I receive faulty goods?

99% of the time if you have faulty goods, that’s what this company leaves you with.

This company keeps your money and you are left with faulty goods it’s a scam.

I have noticed a lot of negative reviews have gone missing on here, that was on from last year. No idea why.

I can not understand why my review has been put under review. As I have only told the truth and why have my previous review been removed.

I still have no offer from you to fix my shed or replace it or a refund with all the stress you have caused.

All you do is ignore your customers with complains.

Why have the reviews that I printed out last year have been removed?

Why have you not bothered to fix my shed?

I paid a lot of Money in good faith, Why have I not received what I paid for?

You have scammed me out of money and why have I not received what I ordered in the first place?

You have not replied to my last question on my last review.

When are you going to fix the roof, fix the door that lets rain in and fix the floor that is water damaged?
All of which I have photos and so do you.

It would be great to be able to put photos on here.

15. Juni 2022
Bewertung ohne vorherige Einladung
MCD Garden Buildings UK-Logo

Antwort von MCD Garden Buildings UK

Hi Tracey, Not sure why you have left us a duplicate review when your first review is still live. Just to note we can't remove reviews (Trustpilot don't allow it) nor do we feel the need to hide from them. I have added our last reply again as I'm not sure if you read and understood it.

Hello Tracey, we can’t say we weren’t expecting this review but we're shocked that it's taken you this long as you hadn't been in touch since 5th October last year. Calling our fitting teams “jack the lads” and liars is downright rude but when you consider the reason we asked you to stick to written correspondence was because you were thoroughly uncivil and unpleasant every time you called, telling our customer service staff that they were wrong even when we presented you with evidence to the contrary, it's not surprising. You refused on many occasions to send in images of your alleged issues but did threaten us with legal action if we didn’t give you some money back, copied directly from one of your emails, I quote “We can take this further or you can offer a us a discount”.

We sent pictures to show that the buildings you saw in the showroom were the same as the one you had installed, but you called us liars.

We sent our head fitter out to you to check some of the items you claim were wrong and you’ve called him a liar.

You say that we’ve removed options from our website, and when we told you it was never an option, you called us liars again.

And now this review you call us and everyone that has left us a fantastic review, liars. Do you see a theme, Tracey?

We imagine that the real reason you haven’t progressed this through legal channels is that you have been told you don’t have a leg to stand on as this whole debacle was designed to force us to pay you off. If GDPR allowed we would publicly post every email and call that you made to us, we are certain that each and every reasonable future and previous customer would see this for exactly what it is – a scam!

Bewertet mit 5 von 5 Sternen

Fitters came to build our wonderful…

Fitters came to build our wonderful high quantity shed 8x6 wife said they were good characters and got the job done no fuss just supplied the coffee and bikkies and off they went like a couple of duracell bunnies once again thank you

20. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Carl, We're so happy that you are loving your new shed. Coffee & biscuits are the not-so-secret fuel for our friendly fitters. We'll pass your lovely comments on to the team. Enjoy :)

Bewertet mit 5 von 5 Sternen

First class service!

First class service. Professional and efficient. Products are excellent quality and team are absolutely brilliant. Highly recommended!

13. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Thank you for your lovely review! And thank you for the fabulous photos of your new printed gazebo at your recent event! Enjoy :)

Bewertet mit 5 von 5 Sternen

Purchased my 12 x 8 pent shed in 2020

Purchased my 12 x 8 pent shed in 2020. Joanne and the sales team were really helpful. I was able to request the windows and doors to fit my requirements with no problems. There was an issue with the installation that was rectified without any trouble. I have been using the shed for over 2 years and it's as good as the day it was installed. Very happy with the service and product provided. Highly recommended.

13. Februar 2023
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Martin, thank you for your honest review! We're pleased we were able to customise the shed to your needs and that is is still doing what it should! Good maintenance means it should last a long, long time! :)

Bewertet mit 5 von 5 Sternen

Bespoke Rabbit Shed & Enclosure

We were recommended to use MCD by friend.

I wanted a shed for my rabbits. I have had several sheds before from other companies that just were not up to the job, so I had a clear idea of what I wanted. This consisted of a shed and walk in mesh run with first fit electrics. I chose to paint it myself and added the cage mesh after it was built.

They followed my instructions right down to how wide the open section needed to be to fit the mesh I had purchased. I must be honest; I was an annoying customer and changed my mind a couple of times as to exactly what I wanted. They were patient and made sure that they clarified my requirements.

I have had the shed 6 months now and I love it. It’s gone through the worst of the winter weather and has provided a warm safe home for my rabbits (it’s also made it more pleasant for me to spend time with them in bad weather).

If I could give it more than 5 stars I would.

3. August 2022
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Jane, thank you for your lovely review. We welcome our customers checking their orders after placing them and changing to suit their needs. The fact that we manufacture every single building to order means that changes are no problem for MCD.
We hope your bunnies have long, happy lives in their bespoke MCD Garden Shed / Bunny Run.

Bewertet mit 5 von 5 Sternen

Amazing work

Hi i recently purchased a 16 x 8 summerhouse combi and i must say how happy i am with the quality of workmanship undertaken to the spec i desired, sale team excellent and the fitters were marvellous, i would highly recommend MCD to anyone

12. Dezember 2022
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi, thank you for your lovely review. We strive to offer excellence from start to finish. we hope you have many happy years with your new Ruby Combo!

Bewertet mit 5 von 5 Sternen

Excellent quality and service

I recently purchased a 30 x 10 shed and am very happy with the quality and service from MCD. A shed of this size is obviously quite a large financial investment so I didn’t make this purchase without a lot of thought and research and I have not been disappointed. I would definitely recommend MCD if your considering a better quality shed than the typical B+Q rubbish.

3. November 2022
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi, Thank you for the kind review. Building this monster of a shed for you was our pleasure. Kind Regards MCD

Bewertet mit 5 von 5 Sternen

Top class service and high quality…

Top class service and high quality shed!
From taking my order and guiding me through to the delivery of my shed everything was superb. I honestly could not fault a thing. They were able to make my shed bespoke and nothing was too much trouble. 5 stars all the way!!!

12. Oktober 2022
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Tanya, Thank you for your kind review. Reading reviews like this makes all the hard work we put in worth while. Regards MCD

Bewertet mit 5 von 5 Sternen

A new 3 Bin Surround

After having bought a cottage style shed a couple of years ago I decided to order a 3 bin surround in a similar style to match the shed. The surround is well made and looks smart at the end of my patio. I decided to collect and assemble the surround myself and Martin was very helpful in accommodating this and providing instructions on assembly. I would definitely recommend MCD.

6. Oktober 2022
Bewertung ohne vorherige Einladung
MCD Garden Buildings UK-Logo

Antwort von MCD Garden Buildings UK

Hi Ron, thank you for your lovely review. Our bin store is becoming more and more popular... why have your dustbins on show when you can have a lovely tidy unit? We're glad you chose MCD for the second time and hope should you need another timber building, you come back again!

Bewertet mit 5 von 5 Sternen

Superb quality apex sheds

We started a large garden project during lockdown building new patios, greenhouse and shed bases as well as planting half a dozen new trees. When looking for new sheds we were determined to avoid the cheap 10mm shiplap sheds that seem to be the norm these days and came across MCD. The quality is just superb and the 20mm shiplap boarding, 2”x3” framing and a steel roof was just what we were looking for and I highly doubt I could have built this myself for the price. Instead of one large shed we went for a pair of 8ft deep x 6ft wide apex sheds side-by-side as it gave us more hanging space on the walls and was easier to organise inside. The whole MCD experience was second to none from discussing our plans, through to ordering, through to delivery and assembly by the MCD team. We stained the sheds black which has worked really well and even a year or so on they still look fantastic. Very happy!

29. September 2022
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hello John, Thank you for your lovely review. Our quality is second-to-none and as you've said, the price is unbeatable. We're so glad that you're happy with you sheds and the you're giving them the attention they deserve! Regards, MCD.

Bewertet mit 5 von 5 Sternen

Absolutely love our new garden chalet!

Absolutely love our new garden chalet. Very well made and looks so lovely in our garden. Whole process was smooth and installation was really quick and professional. Would highly recommend.

1. September 2022
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Teri, thank you for your lovely review. Our friendly staff, from the office to the fitters, are totally dedicated to making sure your experience is a smooth, easy one! Enjoy your new chalet! Regards, MCD

Bewertet mit 5 von 5 Sternen

Very happy with our new summerhouse

After looking at different companies, we settled on MCD for a number of reasons. We liked that you could choose your own size and make up of the summerhouse and shed, the box steel galvanised roof is better than felt, the dimensions of the wood used makes for a solid construction and the overall price offered the best value for your money compared to others.

The customer service has been excellent from start to finish. We dealt with Joanne who always replied quickly to any questions we had and kept us informed of the progress of our order. The 2 fitters who built the summerhouse were great, really friendly guys and didn't waste time. And like other reviewers have said, cleared up after themselves, with no mess left.

I'd definitely use MCD again and happily suggest to friends to check them out if they are looking for a summerhouse.

24. August 2022
Bewertung ohne vorherige Einladung
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Antwort von MCD Garden Buildings UK

Hi Billy, Thank you for your lovely words. Our staff, their professionalism, expertise and commitment, and the quality of our builds are the perfect recipe as you have found out.
We hope you have many happy times in your new RubyCombo! Regards MCD

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