What a great experience from start to finish. Made us a bespoke greenhouse/ shed and run. Delivered and put up early. Staff were lovely and friendly nothing was too much trouble. Would definitely rec... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The salesman/ adviser was a really helpful and knowledgeable man. He took the trouble to do a survey of my garden to help me decide where to place the summerhouse that I had chosen. I have now order... Mehr ansehen
Unternehmen hat geantwortet
Wonderful none pushy sales team Kept informed of the progress Base built by recommended garden builders Wonderful building team who did a very professional job and also completed drainage to a... Mehr ansehen
Unternehmen hat geantwortet
Saw Crane sheds at a Hilliers garden centre - they looked great. There are onsite advisors. All sheds are custom made in Norfolk. We designed the shed via the website - easy to use. We could choose... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Crane Garden Buildings
Vom Unternehmen geschrieben
Bespoke Designs, Handcrafted for Life
At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard. Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.
Kontaktinformationen
Narford Road, PE32 1JA, King's Lynn, Vereinigtes Königreich
- 01760 444229
- sales@cranegardenbuildings.co.uk
- cranegardenbuildings.co.uk
4,8
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Bespoke greenhouse/shed and run
What a great experience from start to finish. Made us a bespoke greenhouse/ shed and run. Delivered and put up early. Staff were lovely and friendly nothing was too much trouble. Would definitely recommend and will be using again when our fence needs replacing.
Thank you everyone
2. Oktober 2026
Bewertung ohne vorherige Einladung
Expected more from this company
We bought one of the display summerhouses from Crane’s after visiting their site. Unsure of the area we had chosen to place the summerhouse we asked for a site visit. After discussions we opted for the steel structure upon which to erect the summerhouse. The lead time was still quite a number of weeks to wait.
The steel structure was erected day 1 of the build, this worked well. Day 2, two guys were excellent and worked hard starting the construction of the building. Day 3 the electrician came along as well to install the electrical package we purchased. As he left he told us it was ready to be connected to the mains. This was a total surprise to us as no time during our many discussions with customer care or the sales team were we informed we had to get our own electrician to connect it. There maybe mention in the t&c but I expected something like that to be specifically pointed out. As the construction guys left they said they would bring us more paint to touch up the wood due to it being a display unit, as yet not received.
No one from customer care has contacted us. I completed a satisfaction form from Crane’s stating our disappointment but have heard nothing.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crane Garden Buildings
Dear Janet,
Thank you for taking the time to share your feedback. I’m pleased to hear you were happy with the steel base and the work of our installation team. However, I am genuinely sorry that we’ve let you down in other areas.
Our electrical packages are installed ready for a qualified electrician to make the final connection to your mains supply. We should have made this clear to you during the sales process, and I’m very sorry that we didn’t. I completely understand why being told this only at the end of the installation came as an unwelcome surprise.
I have reminded our sales team to make this clear from the outset and, on the back of your experience, I have added it to our pre-installation calls conducted by our customer service team.
I’m also very sorry that you’ve been left waiting for the paint you were promised, and that your earlier feedback wasn’t followed up. This has now been escalated, and a member of our team will be in touch at the earliest opportunity to get the paint to you. We’ll also be sending a small gift in the post as a personal apology from us.
Thank you for bringing this to our attention, and I hope we can now put things right for you.
Kind regards,
Gina Mills
Head of Commercial
The salesman/ adviser was really helpful.
The salesman/ adviser was a really helpful and knowledgeable man.
He took the trouble to do a survey of my garden to help me decide where to place the summerhouse that I had chosen.
I have now ordered this and have added several extras to personalise it.
15. September 2026
Antwort von Crane Garden Buildings
Hello Mrs Stansfield,
Thank you for your lovely review! We’re so pleased our adviser was able to help you make the right choices for your garden and give you confidence in your plans.
Great to hear your summerhouse is now on order, we look forward to keeping in touch as everything progresses.
All the best,
Crane Garden Buildings
The salesperson was really helpful
The salesperson was really helpful, made sure I was totally happy with what I was buying, and did layouts for me to see different options, I felt there was no rush
9. September 2026
Antwort von Crane Garden Buildings
Hello Vivien,
Thank you for leaving us a 5-star review. We're really happy to hear your salesperson took the time to help you find exactly what you needed and showed you lots of options. We know how important is to get all the details just right before you make your decision.
We will keep in touch with you in the lead up to installation and look forward to seeing your new building installed.
All the best,
Crane Garden Buildings
So far excellent
So far excellent!
Just in the early stages of planning
Really impressed by the team
12. September 2026
Antwort von Crane Garden Buildings
Hello David,
Thank you kindly for leaving us a review, we're pleased to hear that the planning phase is going well with the team's help. We look forward to supporting you on the rest of your journey, and we can't wait to see the final product installed.
All the best,
Crane Garden Buildings
Exceptional customer care
27. August 2026
Antwort von Crane Garden Buildings
Hello,
Thanks so much for leaving us a review! We hope you are very happy with your garden building. Please don't hesitate to reach out if there is anything further we can do for you.
Kind regards,
Crane Garden Buildings
1st class.
Professional approach to business. Andrew at Burford Garden Centre was friendly and extremely knowledgeable. First class service I wouldn’t hesitate to recommend them.
30. August 2026
Antwort von Crane Garden Buildings
Hello Malcolm,
Thank you for your fantastic review! We’re delighted Andrew made such a positive impression during your visit to Burford, and we’ll be sure to pass your kind comments on to him.
We really appreciate the 5 stars and your recommendation!
All the best,
Crane Garden Buildings
Crane Garden Buildings…
we visited the company at Burford Garden Centre and spoke to a very helpful sales person who discussed with us our requirements, offered a site visit with no obligation and couldn't have been more helpful. The product was what we wanted and value for money, staff were amazing and service exceptional a really good experience
26. August 2026
Antwort von Crane Garden Buildings
Hello Andrew,
Thank you for your lovely review! We’re pleased to hear you had such a positive experience at our Burford show centre and that the team took the time to understand exactly what you were looking for.
We look forward to helping you through the next steps!
All the best,
Crane Garden Buildings
Looking forward to our second lovely summer house …
From beginning the process of building our own requirements on the website, various quotes were given depending upon our modifications, the team at Crane were always helpful and communicative. It took me a while to decide upon the final specifications, but again the staff were very supportive. No hard sell or pressure. Joe Selby came to do a site visit and was most pleasant, giving good advice which was really helpful.
We roughly know when our building will be ready.
Several times, we visited the Narford site just to make sure that the model, material and colours etc. are what we wanted and found the displays there amazing.
21 years ago we purchased our first ( and only) Crane summer house from Dersingham. We’ve used it constantly since then and have maintained it very well, but we think it’s now time for a new one, a little bit bigger this time.
We are very much looking forward to another 21 years of enjoyment!
12. August 2026
Antwort von Crane Garden Buildings
Hello Sonia,
Thank you for such a lovely review, and especially for choosing Crane again after 21 years! It’s wonderful to hear how much use and enjoyment you’ve had from your first summerhouse over the years.
We’ll be sure to pass your kind words on to Joe, too. We look forward to keeping you updated as your order progresses.
All the best,
Crane Garden Buildings
An amazing experience
I am not easily impressed by customer service these days. Frankly many companies in the UK are poor at it and at best pay lip-service to it, but Crane Garden Buildings are a class-act who consistently provide attentive professional service at every stage of the process. I needed a large custom design and sized shed to fit on a constricted site and to comply with permitted development requirements. I made my own measurements and scale drawing (old school - on graph paper!) and took it to them. The sales designer took it and facilitated it into reality, professionally offering solutions to meet my needs, not finding problems. He showed me their display buildings and having seen many a cheap, poorly constructed shed in my time I was blown away by the high quality of materials and construction. Placing an order with them was then a no-bariner. Further into the process their telephone helpline was consistently helpful and clearly knew their stuff. Their installers were equally attentive and helpful. They worked extremely hard with a tight site on a long day in sweltering heat. To be blunt, they are expensive, but high quality products and service cost, and ultimately I got exactly what I wanted and a very good experience. Therefore worth every penny. If only other companies were as good.
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Crane Garden Buildings
Hello,
Thank you for taking the time to leave such a thoughtful review. We’re delighted that the quality of both your building and the service you received impressed you throughout the process.
Thank you again for choosing Crane, we're glad you feel it was worth every penny. We hope you enjoy your new shed for many years to come.
All the best,
Crane Garden Buildings
Great Service: Andrew was very thorough and went the…
Andrew was very thorough and went the extra mile.
6. August 2026
Antwort von Crane Garden Buildings
Hello Marie,
Thank you very much for leaving a review for the service you received from Andrew. We'll make sure to pass that on.
We hope you're just as happy with the rest of the support from our teams in the lead up to installation. We look forward to seeing your new garden building installed soon!
All the best,
Crane Garden Buildings
Wonderful none pushy sales team
Wonderful none pushy sales team
Kept informed of the progress
Base built by recommended garden builders
Wonderful building team who did a very professional job and also completed drainage to a near by surface drain and attached a water butt
Left everywhere tidy
Good electrician
I feel confident we will have this sturdy building for many years ahead and feel confident there is a great team at Crane should we have any problems
Thank you all
31. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Crane Garden Buildings
Hello Suzanne,
Thank you for such a lovely review! We’re delighted to hear you had a great experience with the team and that everything was completed professionally and left tidy.
We’ll be sure to pass your kind words on to everyone involved.
All the best,
Crane Garden Buildings
Nice & clear information
Nice & clear information.
No hard sell, honest & straightforward
2. August 2026
Antwort von Crane Garden Buildings
Hello,
Thank you for leaving us a review – we’re looking forward to keeping in touch and seeing your new garden building installed.
All the best,
Crane Garden Buildings
The shed from Crane Garden Buildings should last years.
The shed from Crane Garden Buildings is solid and robust and should last many years. We ordered after visiting the showroom and received excellent customer support and updates throughout the process. We had to delay our initial installation date as we were away but this was not a problem for them.
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Crane Garden Buildings
Hello Laurence,
Thank you for your lovely review! We’re pleased to hear you’re happy with the quality of your new building and with the support you received from our team throughout. We’re always happy to accommodate where we can, so it’s great to know rearranging your installation helped make things easier for you.
We hope you enjoy your new building for many years to come!
All the best,
Crane Garden Buildings
Good experience from order to delivery
Good experience from order to delivery
The two man team who erected the shed were particularly pleasant and efficient
The finished product looks great
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Crane Garden Buildings
Hello David,
Thank you for your 5-star review. Great to hear you had a good experience from order through to installation, and that our fitting team made a positive impression.
We hope you enjoy your new building for many years to come.
All the best,
Crane Garden Buildings
My Wonderful New Shed
Exceptional workmanship and good value for money. Very polite and competent staff. Much-admired shed.
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Crane Garden Buildings
Hello Judy,
Thank you for leaving us a fantastic review. It's great to hear you’re so pleased with the quality of your new building, as well as the service you received from our team. It’s lovely to know it’s already receiving plenty of admiration, too!
We hope you continue to enjoy it for many years to come.
All the best,
Crane Garden Buildings
I had the displeasure of walking into…
I had the displeasure of walking into their site at Notcutts in Tunbridge Wells. Despite spending excess of 3 years in multiple conflict zones I have never been made to feel less welcome. Not sure who manages their customer service training but lady at this particular location needs a refresher course.
21. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Crane Garden Buildings
Dear Robert,
I am very sorry to read this. Providing a warm welcome to every visitor is something we take seriously, so I appreciate you reaching out to share your experience.
I have spoken with the team at our Tunbridge Wells display, but unfortunately we're unable to identify what may have happened based on the information available. I'd really appreciate the opportunity to investigate this properly, so if you would be willing to get in touch with a few more details – such as the date and approximate time of your visit, and anything you can remember about the interaction – it would help us verify the circumstances and carry out a thorough internal review.
Please contact me on 01760 444229 or email sales@cranegardenbuildings.co.uk and I will pick this up.
Kind regards,
Gina Mills
National Sales Manager
Having reviewed what we were interested…
Having reviewed what we were interested in before going, we met Jessica who was informative and efficiently answered all our questions which helped us to determine what we needed.
15. Juli 2026
Antwort von Crane Garden Buildings
Hello Timmy,
Thank you for leaving us a 5-star review. We're so pleased Jessica was able to answer all your questions and help you find the right building for your needs. We'll be sure to pass on your kind comments to her.
All the best,
Crane Garden Buildings
A company very worth considering when slecting a quality garden building
Staff were very helpful and attentive and reponsive on the show site and on the internet site.
The tools to specify our requirements were easy to use.
A wide range of buildings on the show site.
15. Juli 2026
Antwort von Crane Garden Buildings
Hello Mike,
Thank you for your wonderful 5-star review. We're delighted to hear you found our team helpful and responsive, both on the show site and online, and that our online design tools made it easy to specify your requirements. It's great to know you enjoyed exploring the range of buildings too.
All the best,
Crane Garden Buildings
Antwort von Crane Garden Buildings
Hello Ali,
Thank you for sharing your feedback in this review. We're so pleased to hear you found our team helpful and friendly, and that you appreciated the clear, transparent pricing.
We hope you continue to enjoy the rest of your journey with us, and we look forward to seeing your garden building installed.
All the best,
Crane Garden Buildings
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