Am happy to help but it would have been helpful if we knew from the outset as to how many questions we would be expected to answer. If I had known how long the questionnaire would take to complete,... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Disappointed to discover I had to transfer my 2 pension plans away from one of the largest pension providers because my plans did not allow me to draw-down. The transfer process then took almost 2 mon... Mehr ansehen
Although the initial contact required more than one phone call, once through to the correct team the experience was fine. The person I dealt with was very helpful and the whole process was completed i... Mehr ansehen
Helpful friendly person helped me to withdraw funds from my account on line without any problems easy and quick and the money arrived within 5 days.
Unternehmensdetails
Vom Unternehmen geschrieben
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products. Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.
Kontaktinformationen
BN15 8GB, LANCING, Vereinigtes Königreich
- 0800 000 000
- mandg.com/pru
4,1
Gut
3618 Bewertungen
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Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
Not Straight forward
When phoning for advice from Prudential, it is not straight forward, and very exhausting to press 1,2,3,4,5 at each stage to actually get to speak to someone for help and advice.
4. Februar 2026
Antwort von Pru UK
Hi June, we're sorry to hear that you found it difficult to get through to speak to us. We're grateful for your feedback and we hope the next time you give us a call, you'll have a smoother experience.
If you have an online account with us, and would prefer not to call, you can also send a secure message, or use live chat where one of our agents will be able to help.
Many thanks
They Pru were very helpful in the change…
The Pru were very helpful in the change of address process
13. Februar 2026
The prudential is a very customer friendly company to deal with
I have invested with the Prudential for many years and have always found them to be very customer friendly as well as financially solid .
12. Januar 2026
Antwort von Pru UK
Hi Pauline, it's great to hear that you've had positive experiences over the many years you've been with us, and thank you for your feedback.
We look forward to continuing our relationship with you and helping whenever you need us. Many thanks
Everything worked well and recovered…
Everything worked well and recovered the information I required
10. Januar 2026
I have problems with my hand so using…
I have problems with my hand so using the computer is a little difficult
But they were very understanding
5. Februar 2026
Professional advice easily gained
Although my initial contact was unable to help me, he was honest about it, said that he would pass my enquiry to somebody who could, did so, they responded in less than a week with the answer
2. Februar 2026
Antwort von Pru UK
Hi Stephen, thank you for your feedback and we're pleased to hear that your enquiry was resolved in a timely manner. Please do not hesitate to get in touch with us again should you have any further requirements. Many thanks
20 years excellent but then.
For 20 years I had impeccable service from Pru and highly recommended them. Unfortunately they were unwilling to put the pension into drawdown unless I took third party advice which I felt would be too costly. There was no option to sign a disclaimer and to transfer out of Pru was the only option. I have previously put 3 other pensions into drawdown with other providers successfully but Pru was the most demanding.
31. Januar 2026
Quick response to our request.
13. Februar 2026
Already given.
12. Februar 2026
My pension payments are due to start in a few weeks time
I started my pension payments at the age of 21 and have retired with the forecast almost as predicted from the man from the pru making house visits which is a shame they don’t still do this!
Many thanks
17. Februar 2026
Antwort von Pru UK
Hi Barry, thank you for your review and for being with us for so many years. It's good to know you've had a positive experience over this time, and benefitted from the visits that took place.
May we take this opportunity to wish you a very happy and long retirement.
Able to use online to withdraw cash
6. Februar 2026
Website withdrawal
Making a withdrawal was easy on the website and payment was just a few days. Very good
8. Februar 2026
Antwort von Pru UK
Hi Mr Budden, thank you for your feedback and we're delighted to hear that you found it easy to make an online withdrawal, with your funds arriving quickly.
All Good All Good!!!
23. Januar 2026
Least amount of time to reply to query…
Least amount of time to reply to query I have ever received from Prudential in 20+ years
9. Februar 2026
So far so good
So far everything has gone as it should, the process is not yet complete but assuming it happens on time I would then offer five star rating
12. Februar 2025
So funktioniert Trustpilot
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.