While it took over 1.5 hours on the phone to complete the outcome was swift and took account of the reason for the withdrawl. As I was asked to complain about the length of time it took, a few days la... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I have been investing in my workplace Defined Benefit pension for some years but knew I should be adding to a DC pot to supplement as I started quite late. Our institution works with Pru so without en... Mehr ansehen
Unternehmen hat geantwortet
The company at present is doing well . It is my experience from many years ago which was poor in that they did not fully explain the tax implications of these policies on withdrawl
Well I took my policy out when I was 19 now I'm 65 a lot of things have changed like pudential do not pay out now so it costs you money that you have saved with them to get another firm to pay you whi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We’re a leading savings and investments business, caring for customers for over 170 years. Ever since we were founded as a loans and life assurance company in 1848, we’ve sought to bring wealth within reach of as many people as possible by helping them access our products. Today we’re part of M&G plc, a family of brands all aligned behind the same ambition: to manage our customers’ savings and investments so that they can live the life they want, while aiming to make the world a little better along the way.
Kontaktinformationen
BN15 8GB, LANCING, Vereinigtes Königreich
- 0800 000 000
- mandg.com/pru
4,0
Gut
3735 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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pension advice
helpful and friendly staff, scheduled call backs and called within time period
1. April 2026
Antwort von Pru UK
Hi Joanne, we're pleased to hear you had a positive experience when speaking with us about your pension. We're grateful for you taking the time to leave your review, and if there's anything more we can help you with, please do not hesitate to get in touch. Many thanks
Excellent service
2. April 2026
Very easy to deal with and very helpful
26. März 2026
Very good customer servce
31. März 2026
Clear and simple process
1. April 2026
AVOID this company at all costs.
I have been in touch with the prudential for 10 months now. After the passing of my brother suddenly. With him having no will or beneficiaries on his pension. The claim to his pension has been undoubtedly the most stressful and hurtful experience within my whole family. They constantly not listening, not liaising with relevant departments. Advisors saying they will personally take on investigations and call you back...... not. Losing my personal information and blaming the post office, even though they have recieved EVERY single peice of information they have asked me for in the past. Managers not taking accountability. Not being able to speak to ANYBODY within the bereavement department? They have to be contacted via email. Giving out false information of deadlines. I have raised 4 to 5 complaints so far, have been told today that I will be contacted via phone call or email. I won't be holding my breath! Upto today 8/4/26 from the 27/6/2025 inhabe spoken to over 12 advisors. I am still no closer to getting any closure for my family. AVOID THIS COMPANY at all costs.
8. April 2026
Bewertung ohne vorherige Einladung
Antwort von Pru UK
Hi Dawn, we're sorry for your loss. We're also sorry to hear about the difficulties you've experienced in dealing with us.
We're keen to help and would be grateful if you could email us at social@prudential.co.uk with details of the policy your brother held with us. This will allow us to work with you and our customer service team to finalise matters for you and your family.
We look forward to hearing from you. Many thanks
too many questions everytime I go on to…
too many questions everytime I go on to pru I get a survey
20. März 2026
Very easy and efficient online process…
Very easy and efficient online process to withdraw funds.
25. März 2026
A professional and secure business.
31. März 2026
They listened when I had a problem…
They listened when I had a problem contacting an advisor .
My claim was dealt with quickly and efficiently
17. März 2026
Antwort von Pru UK
Hi Angela, thank you for taking the time to leave details about your recent experience. We're pleased to hear that your claim was dealt with quickly and efficiently, and that the problem you had was addressed. Many thanks
I was very satisfied
13. März 2026
Did a pension fund transfer
Did a pension fund transfer. Went smoothly and no problems whatsoever
10. März 2026
Query answered straight away
19. März 2026
Ease and speed of resolution.
26. März 2026
The pension Pru was really helpful sorting out…
The Pru was really helpful sorting out my pension, the service was quick and efficient. The financial adviser was very good he explained everything to me very thoroughly. Would 100pc recommend them
5. März 2026
Antwort von Pru UK
Hi Heather, thank you for your feedback and we're delighted to hear you had a positive experience in sorting out your pension. If there's anything more we can help and support you with, please get in touch again. Many thanks
everything went to plan very pleased
9. März 2026
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