I do not recommend Lycamobile—don't even consider buying it. While the internet might work reasonably well within Ireland, the moment you try to use roaming, that’s the end of it—you’ll be left withou... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
1. It was easy and seamless to swap from physical card to e-sim just by following the prompts. 2. Quick swap and activation. 3. I started enjoying my e-sim almost immediately. 4. I'm satisfied... Mehr ansehen
Its too complicated. Pay first then worry about about loosing my old number. Had to phone customer service to get some reassurance (agent was helpful) but process is not easy. ...actually my phone... Mehr ansehen
Unternehmen hat geantwortet
Can improve network connectivity around Dublin 18. It isn't great here. Works fine elsewhere. Overall happy with the service so far.
2,9
Akzeptabel
4151 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Awful
Awful - terrible service.
Buy a bundle or top up credit and it may or may not get applied to your account.
You will eventually get locked out of your web account because the website is so slow.
The AI Chat bot can do nothing and good luck calling them.
9. Oktober 2026
Antwort von Lyca Mobile IE
Dear David,
We are sorry to hear about your disappointing experience with our services and sincerely apologise for the inconvenience caused by bundle activation issues, website performance, and difficulties contacting our support team.
Thank you for sharing your feedback. Our team takes these concerns seriously and will work to improve your experience. Please provide the Lyca Mobile number and relevant details so we can investigate your concerns and assist you further.
We appreciate your patience and the opportunity to address this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Im struggling to get unlimited bundles
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Rasekoai,
We are sorry you're having trouble accessing unlimited bundles. Please provide the Lyca Mobile number and the error message to check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Operater je bio ljubazan i…
Operater je bio ljubazan i efikasan. U vrlo kratkom roku riješio je moj problem.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile IE
Draga Rabia,
Drago nam je što ste s nama i cijenimo što ste izdvojili trenutak da nam uputite tako lijepe riječi.
Vaša nam podrška daje snagu za daljnji rad!
Srdačan pozdrav,
Tim za rješavanje recenzija – Lyca Mobile
trustpilotreview@lycamobile.com
Didnt let me to countie my recharge if…
Didnt let me to countie my recharge if i ran of data.
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We are sorry you experienced difficulties recharging after running out of data. Please contact our support team so we can investigate the issue and help you recharge smoothly next time. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Last month I was charged twice for my…
Last month I was charged twice for my bundle. one time I paid from one card, next day the payment was collected from another saved card. I was trying to cancel auto top up, and now I cannot use my promo bundle anymore even tho I have enough credit to cover usage for another 2 month at least.
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We apologize for the frustration caused by the double charge and the issues you are experiencing with your promo bundle after disabling auto top-up. We understand how disappointing it is to lose access to your plan when you have a sufficient credit balance.
We would like to investigate what happened with your payments and work to resolve the issue with your bundle usage as quickly as possible. Please share the Lyca Mobile number fir further assistance.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I had the 10€ unlimited but you wanted…
I had the 10€ unlimited but you wanted to charge me 6/10 I didn’t have money in my account, so instead of giving me a link to retry the payment, I had to get a new one and pay double. That’s ridiculous
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We are sorry for the frustration caused by the failed payment and the need to purchase a new plan. Please share the Lyca Mobile number so that we will check and keep you updated.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
We thank you for sharing your feedback about your missing money. Please share the name of the month along with the Lyca Mobile number and this will help us check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Hi Christian Asemota,
We are so pleased to hear that top-up process was smooth and efficient for you. Providing a quick and hassle-free experience is always our goal, and we truly appreciate you taking the time to share your positive feedback with us.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
OK but probably wouldn’t use again or recommend…
I used Lyca Mobile IE when holidaying in Ireland for two weeks. The deal, €9 seemed good but I was charged the following month when I was home in Australia… how or why I don’t know and getting a refund was too complicated with far too much personal detail including bank details required.
18. Juli 2026
Antwort von Lyca Mobile IE
Clayton GUNNING,
We appreciate you taking the time to share your feedback regarding your recent experience with our Ireland roaming service. We hear your concerns regarding the unexpected charge applied after your trip ended,
Lycamobile bundles are set to auto-renew by default to prevent service interruptions. The card used for the initial purchase will also be used for future renewals. However, customers can modify the renewal settings at any time by logging into their Lyca Mobile account.
Please share the Lyca Mobile number and refund reference number so check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Tejas Anilkumar,
We are sorry for the inconvenience caused by the eSIM activation and OTP issue. We understand how frustrating this can be. If not activated the eSIM, please share the error message to check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Data wont even work
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We apologise for the inconvenience. Please share your Lyca Mobile number, the error message, and your location via our private channel so we can investigate and assist you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
We are sorry you haven't received your SIM card. We will investigate and get back to you as soon as possible the delivery status and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I have absolutely no signal
I have absolutely no signal; I'm switching to Vodafone next week. Thanks for understanding.
7. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We are sorry you're experiencing signal issues. Please share your location details with our support team so we can investigate and assist you. We apologise for the inconvenience and appreciate your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I’d be better off sending smoke…
I’d be better off sending smoke signals. A 5G service that’s slower than writing a letter and delivering it on foot to another country. Suffice to say I’ll be looking for a refund.
7. Oktober 2026
Antwort von Lyca Mobile IE
Dear Alan Lynch,
We are sorry that our 5G service has not met your expectations. We understand your frustration with the slow speeds and apologise for the inconvenience. Please share the Lyca Mobile number via our private channel so we can investigate the issue and assist you with your refund request.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Trustworthy operation
Very easy and trustworthy operation. Could be much better if we could renew our original plan with no extra fee or service reduction.
7. Oktober 2026
Antwort von Lyca Mobile IE
Hi customer,
We are glad you enjoyed our easy and trustworthy process. We appreciate your feedback regarding plan renewals and will review our pricing options to better serve your needs in the future.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Customer Service is a bit poor . The Coverage and Speed are good.
Customer Service is a bit poor .
Slow to respond
They didn’t cancel my renewal despite saying they had .
The coverage and speed are good .
You need to register your SIM in order to create a password which is annoying as they don’t tell you this anywhere.
Good value overall but customer service needs to improve.
23. September 2026
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for your feedback. We're pleased to hear that you're satisfied with our coverage, network speed, and overall value.
At the same time, we're sorry to learn about your experience with customer service and the issues you encountered regarding your renewal request and account setup. We understand how frustrating this can be, and we appreciate you bringing these concerns to our attention.
Your feedback is valuable and will be shared with the relevant teams as we continue working to improve our customer experience and communication.
Kind regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
OTP arrives 30 mins late
OTP arrives 30 mins late. I can't register my sim or sign up to the mobile app.
6. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you’re receiving OTPs with a significant delay and are unable to register your SIM or access the mobile app. We sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate your OTP, SIM registration, and app concerns as a priority and work to identify the cause and resolve the issue at the earliest.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.