1. It was easy and seamless to swap from physical card to e-sim just by following the prompts. 2. Quick swap and activation. 3. I started enjoying my e-sim almost immediately. 4. I'm satisfied... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Its too complicated. Pay first then worry about about loosing my old number. Had to phone customer service to get some reassurance (agent was helpful) but process is not easy. ...actually my phone... Mehr ansehen
Unternehmen hat geantwortet
I swapped a physical SIM for an eSIM. After logging in to my Lycamobile account, the process was well detailed and had clear instructions. I could do switch in a matter of minutes.
I purchased a LycaMobile eSIM for €8.99, but it did not work. I could not make calls, send texts or use mobile data. I contacted customer service requesting a refund and cancellation of automat... Mehr ansehen
Unternehmen hat geantwortet
2,9
Akzeptabel
4145 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very problematic
Very problematic. No good internet. Very slow suddenly drops . Even after doing multiple recharges...
Unlimited packs also don't work properly
6. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We're sorry to hear about the internet connectivity issues and slow speeds you've experienced, even after recharging. We understand how frustrating this can be. Please provide with your account and location details so we can investigate and help resolve the issue. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Good too much
10. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
My experience is wonderful with Lyca…
My experience is wonderful with Lyca mobile network
10. Oktober 2026
Antwort von Lyca Mobile IE
Hi customer,
We are happy to hear that you had such a wonderful experience using our mobile network. Thank you!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I was able to get what I needed easily…
I was able to get what I needed easily and with no hassle.
9. Oktober 2026
Antwort von Lyca Mobile IE
Hi Mary Connors,
We are glad you enjoyed your experience and found our service smooth and straightforward. Thank you for your review!
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Do not buy LycaMobile: their sales strategy traps customers with bad service
Their costumer service is non-existent, all they have is inneficient AI that couldn't solve my problem. It was as good as browsing the website.
In addition, the renewal of my original plan didn't go through (Go Unlimited) and there was no option to renew that same plan. I have no idea why.
This then forced me to chose between either paying almost double the price (from 11 to 20€) for the same product, or settle down for a worse package at the original price range.
This seems barely legal: buying sim+package is cheaper than existing customers buying packages, and on top of that the price almost doubling also feels predatory.
If I knew this before I bought my line, I wouldn't have bought it. So, I'm telling you not to.
10. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We're sorry to hear about your disappointing experience with our customer service and plan renewal process. We understand your frustration regarding the unavailability of your previous bundle and the price differences between plans.
We take your feedback seriously and would appreciate the opportunity to review your concerns regarding plan availability, pricing, and customer support. Please contact our support team with your account details so we can investigate further and assist you.
We apologise for the inconvenience and appreciate you bringing this matter to our attention.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your thoughts about Lyca Mobile Service. You are welcome to let us know if we are missing something to get you satisfied fully for an excellent star rating! Please feel free to reach us via our private channel to check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It was easy to set up a new eSIM even…
It was easy to set up a new eSIM even though I am not computer literate. However, I couldn't find the Lyca App for Ireland in either the App Store or the Play Store. I suggest they fix this sooner. Paul
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile IE
Dear Paul,
Thank you for your feedback! We’re glad the eSIM setup was easy. We apologise for the difficulty finding the Lyca Mobile app for Ireland. Please share a screenshot of the error message via via our private channel so we can assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
It has kinda hard buying the bundle in…
It has kinda hard buying the bundle in the sense that it didnt let me then I had to call customer service.
10. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We're sorry you had difficulty purchasing your bundle and had to contact customer service for assistance. We appreciate your feedback and will use it to help improve the purchasing process. Thank you for your patience and understanding.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You’d buy 3g then it stops working and…
You’d buy 3g then it stops working and it won’t be for the whole month
7. Oktober 2026
Antwort von Lyca Mobile IE
Dear Wendy Tunga,
We're sorry your data service isn't lasting as expected. We understand how frustrating this can be. Please contact our support team with your account details so we can investigate the issue and help resolve it. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
We are sorry you're having difficulty cancelling automatic renewal. We understand how frustrating this can be. Please contact our support team with your account details so we can review your request and assist you further. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Awful
Awful - terrible service.
Buy a bundle or top up credit and it may or may not get applied to your account.
You will eventually get locked out of your web account because the website is so slow.
The AI Chat bot can do nothing and good luck calling them.
9. Oktober 2026
Antwort von Lyca Mobile IE
Dear David,
We are sorry to hear about your disappointing experience with our services and sincerely apologise for the inconvenience caused by bundle activation issues, website performance, and difficulties contacting our support team.
Thank you for sharing your feedback. Our team takes these concerns seriously and will work to improve your experience. Please provide the Lyca Mobile number and relevant details so we can investigate your concerns and assist you further.
We appreciate your patience and the opportunity to address this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Im struggling to get unlimited bundles
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Rasekoai,
We are sorry you're having trouble accessing unlimited bundles. Please provide the Lyca Mobile number and the error message to check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Operater je bio ljubazan i…
Operater je bio ljubazan i efikasan. U vrlo kratkom roku riješio je moj problem.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile IE
Draga Rabia,
Drago nam je što ste s nama i cijenimo što ste izdvojili trenutak da nam uputite tako lijepe riječi.
Vaša nam podrška daje snagu za daljnji rad!
Srdačan pozdrav,
Tim za rješavanje recenzija – Lyca Mobile
trustpilotreview@lycamobile.com
Didnt let me to countie my recharge if…
Didnt let me to countie my recharge if i ran of data.
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We are sorry you experienced difficulties recharging after running out of data. Please contact our support team so we can investigate the issue and help you recharge smoothly next time. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Last month I was charged twice for my…
Last month I was charged twice for my bundle. one time I paid from one card, next day the payment was collected from another saved card. I was trying to cancel auto top up, and now I cannot use my promo bundle anymore even tho I have enough credit to cover usage for another 2 month at least.
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We apologize for the frustration caused by the double charge and the issues you are experiencing with your promo bundle after disabling auto top-up. We understand how disappointing it is to lose access to your plan when you have a sufficient credit balance.
We would like to investigate what happened with your payments and work to resolve the issue with your bundle usage as quickly as possible. Please share the Lyca Mobile number fir further assistance.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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