I do not recommend Lycamobile—don't even consider buying it. While the internet might work reasonably well within Ireland, the moment you try to use roaming, that’s the end of it—you’ll be left withou... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
when i get physical sim thats time my number change while i swap to the esim and lot of confusion during this no physical helpline whare we can talk to someone i dont know
1. It was easy and seamless to swap from physical card to e-sim just by following the prompts. 2. Quick swap and activation. 3. I started enjoying my e-sim almost immediately. 4. I'm satisfied... Mehr ansehen
Unternehmen hat geantwortet
Its too complicated. Pay first then worry about about loosing my old number. Had to phone customer service to get some reassurance (agent was helpful) but process is not easy. ...actually my phone... Mehr ansehen
Unternehmen hat geantwortet
2,9
Akzeptabel
4160 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Data wont even work
8. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We apologise for the inconvenience. Please share your Lyca Mobile number, the error message, and your location via our private channel so we can investigate and assist you.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
We are sorry you haven't received your SIM card. We will investigate and get back to you as soon as possible the delivery status and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I have absolutely no signal
I have absolutely no signal; I'm switching to Vodafone next week. Thanks for understanding.
7. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We are sorry you're experiencing signal issues. Please share your location details with our support team so we can investigate and assist you. We apologise for the inconvenience and appreciate your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I’d be better off sending smoke…
I’d be better off sending smoke signals. A 5G service that’s slower than writing a letter and delivering it on foot to another country. Suffice to say I’ll be looking for a refund.
7. Oktober 2026
Antwort von Lyca Mobile IE
Dear Alan Lynch,
We are sorry that our 5G service has not met your expectations. We understand your frustration with the slow speeds and apologise for the inconvenience. Please share the Lyca Mobile number via our private channel so we can investigate the issue and assist you with your refund request.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Trustworthy operation
Very easy and trustworthy operation. Could be much better if we could renew our original plan with no extra fee or service reduction.
7. Oktober 2026
Antwort von Lyca Mobile IE
Hi customer,
We are glad you enjoyed our easy and trustworthy process. We appreciate your feedback regarding plan renewals and will review our pricing options to better serve your needs in the future.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Customer Service is a bit poor . The Coverage and Speed are good.
Customer Service is a bit poor .
Slow to respond
They didn’t cancel my renewal despite saying they had .
The coverage and speed are good .
You need to register your SIM in order to create a password which is annoying as they don’t tell you this anywhere.
Good value overall but customer service needs to improve.
23. September 2026
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for your feedback. We're pleased to hear that you're satisfied with our coverage, network speed, and overall value.
At the same time, we're sorry to learn about your experience with customer service and the issues you encountered regarding your renewal request and account setup. We understand how frustrating this can be, and we appreciate you bringing these concerns to our attention.
Your feedback is valuable and will be shared with the relevant teams as we continue working to improve our customer experience and communication.
Kind regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for taking the time to share your feedback! We’re delighted to hear about your great experience with Lycamobile and truly appreciate your support.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
OTP arrives 30 mins late
OTP arrives 30 mins late. I can't register my sim or sign up to the mobile app.
6. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you’re receiving OTPs with a significant delay and are unable to register your SIM or access the mobile app. We sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate your OTP, SIM registration, and app concerns as a priority and work to identify the cause and resolve the issue at the earliest.
We appreciate your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear customer,
We are glad you enjoyed your experience and are happy to see your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Fast porting & we can select the date…
Fast porting & we can select the date and time. Active in ten minutes.
6. Oktober 2026
Antwort von Lyca Mobile IE
Dear customer,
We are glad you enjoyed your experience with our smooth transfer process and quick setup time. Thank you for your positive feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I wanted an Irish number and an Irish…
I wanted an Irish number and an Irish eSIM. This is what was advertised, and now there is no Irish number I can get.
I have tried to speak with an agent but the AI agent won't put me through.
6. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you were unable to obtain the Irish number you expected with your eSIM and had difficulty reaching a live agent. We sincerely apologise for the inconvenience caused.
Thank you for providing the relevant details. Our team will investigate your eSIM and number allocation concern as a priority and work to identify the cause and resolve the issue at the earliest.
We appreciate your patience and understanding while our team works to resolve this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Ruchin,
Thank you for your review! We're delighted to hear that you had a great experience. Your feedback is greatly appreciated, and we'll be sure to share your kind words with the team.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
From view months the internet it's very…
From view months the internet it's very slow. Sometimes I don't have at all. I am not happy from Your service.
5. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you’ve been experiencing slow or unavailable internet service for several months. We sincerely apologise for the inconvenience and frustration caused.
Thank you for providing the relevant details. Our team will investigate your network and connectivity concern as a priority and work to identify the cause and resolve the issue at the earliest.
We appreciate your patience and understanding while our team works to resolve this matter.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
We’re sorry to hear that you’ve had an issue with our service. We completely understand if you’d rather not share further details at this time.
We respect your decision and appreciate you taking the time to provide your feedback. If you decide to share more information in the future, we’ll be happy to listen and assist you further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for sharing your feedback. We understand your expectation that your SIM delivery should arrive on the same day or by the next day, and we’re sorry if the delivery time has not met your expectations.
We appreciate you taking the time to share this feedback, and we’ll ensure it is noted as we continue to improve our delivery service.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
You always deduct money without my…
You always deduct money without my consent and I can't turn off auto renew,I don't know why.
5. Oktober 2026
Antwort von Lyca Mobile IE
Dear Shantel,
We’re very sorry to hear about the unexpected deductions and the difficulty you’ve experienced trying to turn off auto-renewal. We understand how concerning and frustrating it is to see payments being taken when you did not intend to renew your plan.
We sincerely apologise for the inconvenience caused. We’d like to look into the charges and help with your auto-renewal concern. Please provide your Lyca Mobile number and the dates and amounts of the disputed deductions so we can investigate further.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for the awesome feedback and the wonderful rating! We’re committed to making your mobile experience smooth every single day.
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Suthu,
Thank you for your feedback! We are glad you found setting up the digital card simple with easy guidance.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
no promo price for free physical sim
The ones who buy sim card from the website get promo price but i got the free sim card from the physical card and i cannot get promo price for the plan after toping up
3. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We understand your concern regarding the difference in promotional pricing between SIMs purchased through our website and free SIMs obtained from a physical location. We appreciate that you expected to receive the promotional plan price when topping up your SIM.
We would like to inform you that some promotional pricing eligible for the customer those who purchase SIM with bundle.
Please share us your order reference number and details of the plan you were trying to purchase via private message, so our team can look into this further and assist you accordingly.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
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