1. It was easy and seamless to swap from physical card to e-sim just by following the prompts. 2. Quick swap and activation. 3. I started enjoying my e-sim almost immediately. 4. I'm satisfied... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Its too complicated. Pay first then worry about about loosing my old number. Had to phone customer service to get some reassurance (agent was helpful) but process is not easy. ...actually my phone... Mehr ansehen
Unternehmen hat geantwortet
I swapped a physical SIM for an eSIM. After logging in to my Lycamobile account, the process was well detailed and had clear instructions. I could do switch in a matter of minutes.
I purchased a LycaMobile eSIM for €8.99, but it did not work. I could not make calls, send texts or use mobile data. I contacted customer service requesting a refund and cancellation of automat... Mehr ansehen
Unternehmen hat geantwortet
2,9
Akzeptabel
4144 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Lyca Mobile IE
Dear Samuel,
Connecting you to what matters most, and at a fantastic price, is exactly why we do this.
Thank you for choosing us over the rest!
Best Regards,
Lyca Mobile Review Resolution Team,
trustpilotreview@lycamobile.com
Slightly disappointed with service
I purchased student STU bundle, after my first month For some reason the payment didn’t go through during renew and when I called the customer care, they said that it is impossible for me to go back to the student STU bundle, which was disappointing. They also suggested another bundle and they said that I can use it for renewing, but when I went for renewing, the bundle said it was only for new customers. The customer care did not have sufficient information on the products and I did not get transparent information from Lyca mobile that I will not be able to use the student STU bundle, if even once my payment didn’t go through.
14. Oktober 2026
Antwort von Lyca Mobile IE
Dear Rajesh,
We sincerely apologise for the confusion surrounding your student STU bundle renewal and the inconsistent information you received from our customer service team. We understand your disappointment and regret the inconvenience caused.
We have received the details provided and will investigate this matter thoroughly, working towards resolving your concerns as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Very easy to navigate and be able to do…
Very easy to navigate and be able to do the topup
9. Oktober 2026
Antwort von Lyca Mobile IE
Hi customer,
Thank you so much for the five-star rating! We are delighted to hear that you found our process so simple and seamless when adding funds to your account. Ensuring a smooth and hassle-free experience for our customers is always our top priority.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Ireland worked
Ireland worked
fine. Registered sim in uk, phone works but not data. Got the confirmation email. Cannot login to lyca mobile uk because cant receive one time code
13. Oktober 2026
Antwort von Lyca Mobile IE
Dear Bruce,
We sincerely apologise that your mobile data is not working and that you’re unable to log in due to the OTP issue. We understand how frustrating this must be.
We have received the details provided and will investigate these issues thoroughly, working towards resolving them as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
Thank you for your wonderful feedback! We’re delighted to know you’re happy with LycaMobile. We truly appreciate your support!
Kind regards,
LycaMobile Reviews Resolution Team
trustpilotreview@lycamobile.com
online but yet so close to the customer
Changed my plan via an sms message received. Was easy to swap and pay via credit card. Confirmation email also received quickly. Happy with the service, especially as being abroad for the moment.
13. Oktober 2026
Antwort von Lyca Mobile IE
Hi Iris ,
We are glad to hear that updating your account details was a smooth and efficient process for you. It is wonderful to know that our digital confirmation arrived promptly and that our options made managing your account simple, even while traveling internationally. Thank you for sharing your positive experience with us. We appreciate your feedback and look forward to continuing to provide convenient service wherever you are.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Hi Nicholas Martin,
We're happy to hear that you consider us top tier. Thank you for your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
TERRIBLE ERVICE MOVING ON
TERRIBLE SERVICE, MOVING ON
Can’t get data connected when I’m in the north, prices too expensive for this level of service
10. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We sincerely apologise for your disappointing experience with our service. We understand your frustration and regret that we have not met your expectations.
We have received the details provided and will investigate this matter thoroughly, working towards resolving your concerns as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
We sincerely apologise that your SIM and internet services are not working as expected and that you may have been charged twice. We understand your frustration and regret the inconvenience caused.
We have received the details provided and will investigate both issues thoroughly, working towards resolving them as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Thought it was better.
it keeps charging me twice even tho i turn off auto renewal and even it i turn it off it turn on again and then it just wont let me turn it off again and tell me to contact customer service but that doesn’t helo either
6. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We sincerely apologise for the repeated charges and the difficulties you’ve experienced disabling auto-renewal. We understand your frustration, especially as you have not received the support you expected.
We have received the details provided and will investigate this matter thoroughly, working towards resolving your concerns as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Dear Customer,
We are glad you enjoyed our service. We appreciate your feedback.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Charged me 6 months after cancelling their service
Just found out they have been charging me for half a year even though they promised to have cancelled my service in an email 5 months ago. Look out for extra payments!
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Lyca Mobile IE
Dear Customer,
We sincerely apologise for the continued charges despite your cancellation confirmation. We understand your concern and regret the inconvenience caused.
Please email your Lyca Mobile number, registered email ID, and any reference number to trustpilotreview@lycamobile.com. Our team will investigate this matter and work towards resolving it as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Bad, very bad options for customer services
Bad, it's hopeless case to have any help from customer service
12. Oktober 2026
Antwort von Lyca Mobile IE
Dear Salah,
We sincerely apologise for your disappointing experience with our customer service. We understand your frustration and regret that you did not receive the assistance you expected.
We have received the details provided and will investigate this matter thoroughly, working towards resolving your concerns as soon as possible.
Thank you for your patience and understanding.
Best Regards,
Lyca Mobile Review Resolution Team
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Poštovani korisniče,
Hvala Vam na sjajnim povratnim informacijama i divnoj ocjeni!
Predani smo tome da Vam svakodnevno osiguramo besprijekorno mobilno iskustvo.
Srdačan pozdrav,
Tim za rješavanje recenzija tvrtke Lyca Mobile,
trustpilotreview@lycamobile.com
It’s easy to do every thing
11. Oktober 2026
Antwort von Lyca Mobile IE
Sampath Bandara,
We are thrilled to hear that your experience was so smooth and straightforward.
Thank you for sharing your wonderful feedback with us, as we always strive to make things as simple as possible for our customers.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
I topped up 15 and I'm getting now…
I topped up 15 and I'm getting now internet. This is rlly bad.
11. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We're sorry your internet isn't working despite topping up €15. We understand your frustration and apologise for the inconvenience. Please provide the Lyca Mobile number and payment details so we can investigate and help restore your service as soon as possible.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
internet service not good at the end of…
internet service not good at the end of mounth internet stops working
11. Oktober 2026
Antwort von Lyca Mobile IE
Dear customer,
Thank you for your feedback. We regret the connection issues you face late in the month and are reviewing our service. Provide the Lyca Mobile so that we can check and assist.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
My data wasn’t add on and i’m not…
My data wasn’t add on and i’m not getting data speed
11. Oktober 2026
Antwort von Lyca Mobile IE
Dear Alan,
We're sorry your data hasn't been added and you're experiencing slow speeds. Please contact our support team with your payment and account details so we can investigate and resolve the issue as soon as possible. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Antwort von Lyca Mobile IE
Hi VIP ,
We are glad you enjoyed your experience. Thank you for your feedback regarding our helpful staff and site.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
Very problematic
Very problematic. No good internet. Very slow suddenly drops . Even after doing multiple recharges...
Unlimited packs also don't work properly
6. Oktober 2026
Antwort von Lyca Mobile IE
Dear Customer,
We're sorry to hear about the internet connectivity issues and slow speeds you've experienced, even after recharging. We understand how frustrating this can be. Please provide with your account and location details so we can investigate and help resolve the issue. We apologise for the inconvenience.
Best Regards,
LycaMobile Review Resolution Team,
trustpilotreview@lycamobile.com
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.