Aurelune Brand 

I received a text from my credit card this morning about a charge of $49.99 from ageless.fyi and they wanted to know if I had approved this charge. Looking over my statement, they charged me on 7/21 $29.95, and on July 26th, they charged $39.99, and a second charge on 7/26 of $19.99. I did not authorize these charges. They charged me a total of $139.92. I have disputed all charges. It looks like some people are saying it was an ap on Apple. I have looked over my Apple Subscriptions and do not show a subscription to them.

Similar to all the other reviews, you enter, agree to $19.99, enter your card number, and numerous charges appear. You try to cancel, but send messages to no avail. You dispute with your credit card company, and they will not take any action on your behalf. You feel stuck, as the company responds to your credit card issuer by claiming they have not received a cancellation request. Additionally, when you try to sign up for a stylist, all the available dates are already booked. How can you shut this company down?

I was not even able to complete the sign-up process and was unable to get past the upselling. I checked my credit card, and it has already been charged! I put a lock on my card to prevent further unauthorized charges. I consider this to be a scam.

Honestly this must be the worst scam company going ! If I could give no stars , I would. They just keep taking money out even though I have cancelled my subscription twice. There email states they are sorry to see me go , and further money will be taking from. My account.
Since then 7 transactions have occurred. Don’t go near them. I wish I had read previous reviews.
Now the bank is investigating them for fraud. Thankfully card cancelled so no more.
It’s a very sad way to make money out of people. Hope they can sleep at night …

This is a complete scam. You click on a styling quiz on Instagram and then recurring charges occur on your account without even subscribing to it! I am disputing via my bank as there is no way to stop the subscription. Criminal!

terrible experience. the app wouldnt work and I got charged twice despite never having used the service

Gracias Trustpilot por publicar estas reseñas sobre dnominado Lumi Ageless. Es el único sitio donde he encontrado información sobre estos descarados estafadores. Cobraron 100 euros de mi tarjeta - y no entiendo cómo lo hicieron: no les hice ninguna compra, no introduje los datos de mi tarjeta. Me la robaron en algún sitio. Bloqueé la tarjeta inmediatamente, gracias a Dios. El banco me ha dicho que les denuncie a la policía. Ahora voy a llevar allí las críticas de este sitio. Gracias a todos los que no tuvieron pereza de escribir sobre ellos. ¡LADRONES!

DON’T DO IT! I usually check a company beforehand. I didn’t on this and now I’m paying for it. I even read & copied the instructions on how to cancel a subscription before I subscribed. The scary thing is you can’t even get to that section on their site to cancel the subscription. So now I need to go through my credit card company. I REPEAT DON’T DO IT!

it is a scam, I clicked on an ad that promised AI features that would help me with styling and decided to try it out, when I clicked on it there was nothing of sort, it's just a course? I don't get it. So they misled me to pay for 10 dollars and when I asked for a refund they rejected saying that only if their product isn't working I would be eligible for return... The product I signed up for literally does not exist, they said it is a feature that will come in the future... so why is that advertised as such? I am opening a claim with my credit card to try recovering the 10 dollars but yeah, 100% scam.

Total scam - advertise on Australia and then charge in USD - double the cost! Refuse to refund or honour 30 day money back guarantee that they advertise - refund policy states refunds NOT applicable for financial reading bs such as unexpected charges, trial conversions, automatic renewals or unforeseen paid services. So basically they can fraud entry advertise and take money from your account with no come back!

I've used services like Stich Fix before. However, their service didn't seem to cater to women over 50. To that end I found Lumi Ageless on Facebook and decided to give it a try. Lumi Agless ended up being a bait and switch. They string you along, and string you along leading you to believe you'll have the opportunity to select clothes until you finally buy into their subscription. They bury the parameters far below. It ends up, you get no clothes unless you meet with their stylist and read endless reams of documents. If you are a very busy professional, taking this amount of time to get to an outfit is not feasible. Unfortunately, they refuse to refund my $109 without expecting me to meet with their stylish. I simply don't have time for this. It was a bait and switch. They posed as one thing, and ended up being another. I guess a win for them. They got $109 from me without sending me anything.

I've had $150 deducted from my bank account over a three month period, and I can't find any record of an Apple receipt, agreement to a subscription, or a way to "cancel my subscription" on the app. Their customer service is terrible, and I am at a loss. During my many emails with Lumi (that started three months ago), they finally told me that I needed to go to Apple/App Store to get a refund. Apple/App Store told me to go to Lumi. I am truly at a loss!

This is a scam. All I did was click on a styling quiz in Instagram and somehow they charged me and then kept charging me for the next three months as a reoccurring charge.

I signed up for a 30 day paid trial- in December -never got any information with a login or anything, I assumed it didnt go through. BUT then got charged the next 3 months without me noticing. I didnt even have a login to cancel. I couldnt find them through the credit card charges, had to chase them down through this review website. They did cancel my subscipriton when I finally found them and asked, but wouldnt refund me even though I never got access to the product. Terrible business practice.

AVOID! If I could give 0 stars I would. The app looks like a good idea, a way of updating your wardrobe and perhaps considering a different style. In reality, it is complex and you have to schedule a call. I missed the call (phone reception with me is terrible) and so I have done nothing with the app. I tried shopping in my own via the app, but the clothes are also very expensive. Now a few months later, I have had another $75 removed from my bank account for the subscription, with no notification or warning from the company. I emailed to complain and was told they pride themselves on their transparency and the costs are all written in the sign up info. I don't dispute this, but why don't they remind their customers, rather than underhandedly take money without warning? The company has no interest in rectifying this situation. I wish I had checked these reviews before signing up - AVOID THIS COMPANY

circular prompts and info, take you nowhere. must be a scam, billing is difficult to detect because they change the name of the biller company

Confusing app, charged without any services rendered, and no access to support through the app. I can only conclude this is a scam and I am frustrated that I paid for it.

This company is an utter scam. They take your money and offer no services.

0 Rating. Complete scam. Run don't walk from any and all Lumi affiliated products, services and companies. Cancelling membership ($99.99 for 24 weeks), though I never used their clothing services took 6 attempts on my account page (link doesn't work), 8 emails (to two different emails) and 2 voice-mails (where no staff actually answers). ~ I finally received a cancelation email. Double check your account page. Mine actually says "Cancelled" now. --> Start here: support @ info . email ~ Then: customer care @ email (not allowed to post their full lumi.place addresses in the review). Phone: 1-855-690-9991 ~ The voicemail recording states emaiiling another address - fashionask something... so have a pen ready for a 3rd email option. Also, have your bank put a STOP PAYMENT on all charge attempts. They will try every 1-2 days. Good luck!