Great price and free delivery. I had not heard of luggage superstore before and was wary as the deal seemed too good to be true. Excellent service and speedy dispatch. Their communication was on point... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Exactly what you want from online ordering. Good quality products with competitive pricing delivered in a timely manner. No hassles and no dramas. Will definitely recommend to friends.
Good choice of brands and products at very good prices. Ordered an Eastpak wheeled bag which arrived on time and with which I was very pleased. Would definitely use again as have struggled in the past... Mehr ansehen
Online shopping was easy and quick, with many options to choose from. Delivery service was similarly quick, my luggage arrived on the second working day after purchase. Luggage arrived in great co... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With more years in the industry than we can remember, Luggage Superstore are proud to have become THE leading independent online retailer of Luggage in the UK. Not only are we proud of our outstanding customer service, we are able to offer the UK's BEST PRICES Online on brands such as Samsonite Luggage, American Tourister, Delsey, Eastpak, Bric's & many, many more. Plus, with our Price Match Promise Guarantee, if you find any item cheaper elsewhere, we will, 100% Match that price. Unlike some companies, we have stayed true to our roots by standing by our company ethos of providing outstanding customer service at all times. With a dedicated Customer Contact telephone number available, with highly experienced and skilled Customer Service operatives, we know how to look after our customers. If you ever need to get hold of our team, simply email us at: customerservice@luggagesuperstore.co.uk or call us on 0204 5245470 and a member of our friendly & knowledgeable team will help you.
Kontaktinformationen
167 Hermitage Road, N4 1LZ, London, Vereinigtes Königreich
- 0204 524470
- customerservice@luggagesuperstore.co.uk
- luggagesuperstore.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Das haben sich andere Leute angesehen
The website is easy to navigate
The website is easy to navigate. The case was dispatched the same afternoon I ordered it, which is a rare experience in my opinion. The case was very well packaged, arrived super fast and is just as described. I've already told my sister who needs a case to use this company. As I will when we require another case. Many thanks Luggage Superstore. Michelle B.

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Beautiful suitcase
Beautiful suitcase. Well made, very light and easy to push/ pull. Delivered promptly - next day. Excellent service

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Great and prompt service
Great and prompt service. Everything was as described. I wasn’t sure if they were legit but I had to return 3 of the suitcases as I wanted the bigger size. The DPD return service was easy. Customer service was good but I asked for a new discount code to buy the larger cases (as I had a code originally) this was granted but never came through despite a few emails, so I ended up buying them from another luggage provider that had a discount code available.
I wouldn’t hesitate to use again.

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Excellent service as always.

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perfect,
perfect,
helpful, good value and quick delivery!

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As it so turns out the suitcase I…
As it so turns out the suitcase I bought was too large and I returned it. But, it was delivered quickly and on time and my refund was made quickly too. I was impressed with this company!

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Good prices and quick delivery and have…
Good prices and quick delivery and have since followed up with a repeat order.

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Got a really good deal on the price for…
Got a really good deal on the price for a high quality product.
Efficient delivery as well, happy with my purchase and service.

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Very good service
Very good service, luggage received within 24 hours of ordering.

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Easy buying experience
Easy buying experience, information on shipping and delivery first class.
Case exactly as portrayed,replaces a12 year old veteran of many journeys.

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Great service, fast delivery no quibble returns.
I purchased two bags within two weeks of each other, great service on both occasions. One bag was too small I returned it and bought a larger size, given the credit very quickly. Delivery was very fast.
A great experience overall and the prices are quite good too!

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Highly satisfied
Good selection, desired wheeled duffel in stock at discounted price. Great communication on order status and delivery tracking. Pleased you used DPD, a highly dependable firm unlike certain carriers.

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Brilliant service first class
Brilliant service first class, next day delivery excellent 👏

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Customer service is fantastic
I had made a costly mistake on my order! All I needed to do to rectify it with a full refund was a late Sunday night email to customer service. First thing on Monday morning, I got a kind reply and full refund. I will certainly buying my next bag with Luggage Superstore. Thank you!!

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Wrong item sent and the BF deals missed to place a new order
I ordered a cabin size luggage from their website on black friday deals and the product they sent to me wasnt the same as the one advertised on their website. After couple of days of waitting to deliver the parcel, I am told that I can return the luggage and place another order as they admited the fact that the website pictures were wrong. So the customer has to pay the price for the company's mistake plus I lost other available deals on black friday. Rediculous !!! they more likely to have company service rather than customer service

Antwort von Luggage Superstore
Brilliant company
Brilliant company. Delivered in 24hrs, very happy. Superb service. Would thoroughly recommend.

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Brilliant service
Brilliant service . When I ordered I put an incorrect delivery post code , I realised straight away late Sunday evening and emailed immediately. 9am Monday I had a response from Laura one of the team , I gave the correct post code and received the item the next day . The item is a Christmas gift for my daughter in law. Can’t wait to give it to her .

Antwort von Luggage Superstore
The luggage set I ordered is a lovely…
The luggage set I ordered is a lovely red. I'm really pleased with everything. I ordered it and the next day was delivered to the door. Good service.

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Excellent service
Excellent service, plenty of choice of quality goods at very competitive prices.. After sales Customer support is really the best I have come across. I highly recommend this company

Antwort von Luggage Superstore
So funktioniert Trustpilot
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