Luggage Superstore Bewertungen 

1.654
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great price and free delivery. I had not heard of luggage superstore before and was wary as the deal seemed too good to be true. Excellent service and speedy dispatch. Their communication was on point... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Exactly what you want from online ordering. Good quality products with competitive pricing delivered in a timely manner. No hassles and no dramas. Will definitely recommend to friends.

Bewertet mit 5 von 5 Sternen

Good choice of brands and products at very good prices. Ordered an Eastpak wheeled bag which arrived on time and with which I was very pleased. Would definitely use again as have struggled in the past... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Online shopping was easy and quick, with many options to choose from. Delivery service was similarly quick, my luggage arrived on the second working day after purchase. Luggage arrived in great co... Mehr ansehen

Unternehmensdetails

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  3. Handtaschengeschäft
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Vom Unternehmen geschrieben

With more years in the industry than we can remember, Luggage Superstore are proud to have become THE leading independent online retailer of Luggage in the UK. Not only are we proud of our outstanding customer service, we are able to offer the UK's BEST PRICES Online on brands such as Samsonite Luggage, American Tourister, Delsey, Eastpak, Bric's & many, many more. Plus, with our Price Match Promise Guarantee, if you find any item cheaper elsewhere, we will, 100% Match that price. Unlike some companies, we have stayed true to our roots by standing by our company ethos of providing outstanding customer service at all times. With a dedicated Customer Contact telephone number available, with highly experienced and skilled Customer Service operatives, we know how to look after our customers. If you ever need to get hold of our team, simply email us at: customerservice@luggagesuperstore.co.uk or call us on 0204 5245470 and a member of our friendly & knowledgeable team will help you.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1654 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(1.654)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The website is easy to navigate

The website is easy to navigate. The case was dispatched the same afternoon I ordered it, which is a rare experience in my opinion. The case was very well packaged, arrived super fast and is just as described. I've already told my sister who needs a case to use this company. As I will when we require another case. Many thanks Luggage Superstore. Michelle B.

6. März 2025
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Thank you so much for your excellent review of Luggage Superstore! We're delighted to hear that you experienced first-class customer service and speedy delivery. Your kind words truly motivate us to continue providing top-notch service. We look forward to serving you again soon!

Bewertet mit 5 von 5 Sternen

Beautiful suitcase

Beautiful suitcase. Well made, very light and easy to push/ pull. Delivered promptly - next day. Excellent service

20. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Luggage Superstore

Thank you for your 5 star review, this means so much to us and we so happy you received you item on time.

Happy Travels
Maria

Bewertet mit 5 von 5 Sternen

Great and prompt service

Great and prompt service. Everything was as described. I wasn’t sure if they were legit but I had to return 3 of the suitcases as I wanted the bigger size. The DPD return service was easy. Customer service was good but I asked for a new discount code to buy the larger cases (as I had a code originally) this was granted but never came through despite a few emails, so I ended up buying them from another luggage provider that had a discount code available.
I wouldn’t hesitate to use again.

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Luggage Superstore

Thank you for your 5 star review, this means so much to us, sorry about the discount code we always try to provide this.

Happy Travels
Maria

Bewertet mit 5 von 5 Sternen

perfect,

perfect,

helpful, good value and quick delivery!

17. Februar 2025
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Thank you for your 5 star review, this means so much to us and we so happy you received you item on time.

Happy Travels
Maria

Bewertet mit 5 von 5 Sternen

As it so turns out the suitcase I…

As it so turns out the suitcase I bought was too large and I returned it. But, it was delivered quickly and on time and my refund was made quickly too. I was impressed with this company!

10. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Luggage Superstore

Thank you for your 5 star review, this means so much to us and I'm sorry the item was not perfect for you, It can be so hard to find the right sizes sometimes.

Happy Travels
Maria

Bewertet mit 5 von 5 Sternen

Good prices and quick delivery and have…

Good prices and quick delivery and have since followed up with a repeat order.

5. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Luggage Superstore

Thank you so much for our 5 star review, it means so much to us !
Maria

Bewertet mit 5 von 5 Sternen

Got a really good deal on the price for…

Got a really good deal on the price for a high quality product.
Efficient delivery as well, happy with my purchase and service.

1. Februar 2025
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Thank you so much for our 5 star review, it means so much to us!
Thank you
Maria

Bewertet mit 5 von 5 Sternen

Very good service

Very good service, luggage received within 24 hours of ordering.

4. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Luggage Superstore

Many thanks for taking the time to leave this excellent review of the service that you received from Luggage Superstore.

Maria

Bewertet mit 5 von 5 Sternen

Easy buying experience

Easy buying experience, information on shipping and delivery first class.
Case exactly as portrayed,replaces a12 year old veteran of many journeys.

14. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Luggage Superstore

Good afternoon,

Many thanks for taking the time to leave this excellent review of the service that you received from Luggage Superstore.

Happy Travels!
Sarah

Bewertet mit 5 von 5 Sternen

Great service, fast delivery no quibble returns.

I purchased two bags within two weeks of each other, great service on both occasions. One bag was too small I returned it and bought a larger size, given the credit very quickly. Delivery was very fast.
A great experience overall and the prices are quite good too!

15. Januar 2025
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Good afternoon,

Many thanks for taking the time to leave this excellent review of the service that you received from Luggage Superstore.

Happy Travels!
Sarah

Bewertet mit 5 von 5 Sternen

Highly satisfied

Good selection, desired wheeled duffel in stock at discounted price. Great communication on order status and delivery tracking. Pleased you used DPD, a highly dependable firm unlike certain carriers.

15. Januar 2025
Bewertung ohne vorherige Einladung
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Antwort von Luggage Superstore

Good afternoon,

Many thanks for taking the time to leave this excellent review of the service that you received from Luggage Superstore.

Happy Travels!
Sarah

Bewertet mit 4 von 5 Sternen

Timely delivery

8. Januar 2025
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Good afternoon,

Many thanks for taking the time to leave this excellent review of the service that you received from Luggage Superstore.

Happy Travels!
Sarah

Bewertet mit 5 von 5 Sternen

Brilliant service first class

Brilliant service first class, next day delivery excellent 👏

17. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Luggage Superstore

Thank you for your 5 Star review it is very much appreciated
Have a lovely day.
Maria

Bewertet mit 5 von 5 Sternen

Customer service is fantastic

I had made a costly mistake on my order! All I needed to do to rectify it with a full refund was a late Sunday night email to customer service. First thing on Monday morning, I got a kind reply and full refund. I will certainly buying my next bag with Luggage Superstore. Thank you!!

16. Dezember 2024
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Hello,
Thank you for your very kind review. I am pleased we were able to resolve the issue.
Take care,
Laura

Bewertet mit 2 von 5 Sternen

Wrong item sent and the BF deals missed to place a new order

I ordered a cabin size luggage from their website on black friday deals and the product they sent to me wasnt the same as the one advertised on their website. After couple of days of waitting to deliver the parcel, I am told that I can return the luggage and place another order as they admited the fact that the website pictures were wrong. So the customer has to pay the price for the company's mistake plus I lost other available deals on black friday. Rediculous !!! they more likely to have company service rather than customer service

2. Dezember 2024
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Good afternoon Seyed,
Thank you for taking the time to leave a review.
Unfortunately we were limited on what other suitcases we could recommend to you due to the time restraint of when you needed delivery by. We also do not have many suitcases within the budget you wanted to spend (with or without the black friday deal). We tried our best to resolve this matter, on and off calls with you throughout the afternoon, however on this occasion we could not meet your expectations.
I apologise for the inconvenience caused.
Kindest regards,
Laura

Bewertet mit 5 von 5 Sternen

Brilliant company

Brilliant company. Delivered in 24hrs, very happy. Superb service. Would thoroughly recommend.

4. Dezember 2024
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Good afternoon,
Thank you for taking the time to leave us a review, we truly appreciate this!
Many thanks,
Laura

Bewertet mit 5 von 5 Sternen

Brilliant service

Brilliant service . When I ordered I put an incorrect delivery post code , I realised straight away late Sunday evening and emailed immediately. 9am Monday I had a response from Laura one of the team , I gave the correct post code and received the item the next day . The item is a Christmas gift for my daughter in law. Can’t wait to give it to her .

2. Dezember 2024
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Good afternoon Sally,
Thank you for your order and your review. I am so pleased you are happy with the service we provided.
Merry Christmas!
-Laura

Bewertet mit 5 von 5 Sternen

The luggage set I ordered is a lovely…

The luggage set I ordered is a lovely red. I'm really pleased with everything. I ordered it and the next day was delivered to the door. Good service.

29. November 2024
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Hi Belinda,
Thank you for your order and your kind 5 star review. It is great to hear you are pleased with everything.
All the best,
Laura

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, plenty of choice of quality goods at very competitive prices.. After sales Customer support is really the best I have come across. I highly recommend this company

18. November 2024
Bewertung ohne vorherige Einladung
Luggage Superstore-Logo

Antwort von Luggage Superstore

Hi John,
Thank you for your order and your kind 5 star review. Your lovely words are truly appreciated.
All the best,
Laura

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