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London Stone Bewertungen 

3.752
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Quality stone from a quality stone company, the website makes the whole experience seamless, but equally, knowledgeable support from the London Stone team if required. Jennie and Ellie are amazing, al... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

After searching tile and paving suppliers in MK I found an absolute gem at London Stone Denbigh Hall, Bletchley. The showroom was really well laid out and has a sample bar too. But the service was t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Can highly recommend London Stone, Alin dealt with my order for the job, very helpful and made the whole process very easy. Customers job was tricky access, the driver was great and made our lives a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Guys in the show room done a good job keeping me updated with the order, it did get delayed by a few weeks, apparently shipping issues. On delivery it got left half on the path & drivway, unfortunatel... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Pflasterbaumaterial
  2. Gartenbaufachhandel
  3. Natursteinhandel
  4. Anbieter von Terrasseneinhausungen
  5. Steinhandel

Vom Unternehmen geschrieben

Established in 2005, family-run London Stone is an award-winning company supplying paving materials across the UK. Experts in natural stone, porcelain and clay paving, we also specialise in composite decking and cladding, including our own exclusive ranges. Our Bespoke Stone Centre is on hand for special orders and a pre-sealing service. Many of our products have featured in show gardens at prestigious events, such as the RHS Chelsea Flower Show and RHS Hampton Court. As well as a wide range of paving, decking and cladding, curated for both traditional and contemporary settings, we supply versatile metal pergolas and our own range of Corten Steel planters. London Stone is renowned for excellent customer service and our showrooms offer a relaxed experience, where we believe in letting our materials speak for themselves. You won’t experience a hard-sell at London Stone; you will find expert help and advice if you need it, paving samples to take home, and complimentary refreshments in a space designed to make your visit enjoyable and stress-free. We offer FREE nationwide delivery on orders over £750 + VAT (terms apply), with next-day delivery often available. All our porcelain paving comes with a FREE 10-Year Homeowner’s Guarantee.

Vom Unternehmen geschrieben

About us
London Stone stocks some of the largest ranges of natural stone slabs, porcelain paving and clay pavers in the country. Market leaders in landscaping products, we offer in-house Bespoke Stone and pre-sealing services, as well as complementary garden products, such as metal pergolas and Corten Steel garden planters.
Outstanding customer service
At our showrooms around the country, online and on the phone, you’ll find trained, knowledgeable staff ready to go the extra mile. We are committed to providing outstanding customer service and giving an unparalleled customer experience.
Come and see us
Our inspirational showrooms are open 08.30 -17.00 and phonelines 07.00 -17.00, Monday to Saturday. We are closed on Sundays and Bank Holidays. Our website is always open, with live stock levels displayed.
Reasons to use London Stone
High-quality products | Prices for every budget | High stock levels | Split packs - only order what you need | Renowned for our wide range of colours and styles | Matching steps and coping for every paving product | Bespoke cutting service | Next-day delivery | Ethical sourcing policy | Commitment to outstanding customer service | Friendly, helpful and knowledgeable staff | No-quibble returns (*T&Cs apply).

Free Nationwide Delivery

On all orders over £750 + VAT

On all orders over £750 + VAT
*Exclusions apply, please contact us for further details

Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

3752 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(3.752)

276 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen
London Stone-Logo

Antwort von London Stone

Hi Jed,
Thanks for the 5-star review. Delighted to hear you were happy with the efficiency and quality of our service and products.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Was able order matching paving to…

Was able to order matching paving to extend our existing patio that was 10 years old from stock.
Delivered to our address in 2 working days.
Hazel was very helpful and handled my initial enquiries, subsequent order and delivery
Tracking app was great on the day of delivery.

17. Oktober 2025
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Antwort von London Stone

Hi Adrian,
Thank you for the great 5-star review. Really pleased Hazel was able to assist and that everything went smoothly with your order and delivery.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Very helpful when I called to amend an order. Good communication regarding delivery and products are good quality.

16. Oktober 2025
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Antwort von London Stone

Hi Patrick,
Thanks for the 5-star review. Great to know our team were helpful with your order changes and that everything arrived as expected.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Perfect pavers

The showroom staff were excellent in explaining what I needed and were very patient. The pavers are beautiful and were delivered promptly and with clear communication

16. Oktober 2025
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Antwort von London Stone

Hi Alison,
Thank you for the lovely 5-star review. Wonderful to hear our showroom team were so helpful and that you’re delighted with your new pavers.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Your staff were very helpful and nice

Your staff were very helpful and nice. They were happy to open pallets and help us choose the colours we needed.

15. Oktober 2025
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Antwort von London Stone

Hi Nigel,
Thanks for the 5-star review. Great to hear the North London team were helpful in assisting you with your colour selection.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Quick and easy to order with convenient…

Quick and easy to order with convenient opening times. Staff helped me load my vehicle.

11. Oktober 2025
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Antwort von London Stone

Hi John,

Thank you for the 5-star review.

Great to hear you found ordering straightforward and appreciated the help from our team when loading up - let us know if we can ever help again!

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Good people to deal with.

Helpful, informed and no hard-sell (which is of course the best way to sell!). Also helpful with my follow up qns. Thanks Krish and team.

14. Oktober 2025
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Antwort von London Stone

Hi Angus,

Thank you for the great review.

Really pleased to hear Krish and the team looked after you, and we’ll make sure your feedback is passed on to them.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

The way my request was delt with and…

The way my request was delt with and the way your team is helping with info and time taking with new customer to understand their demands. Good work!

14. Oktober 2025
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Antwort von London Stone

Hi Nicoale,

Thanks for the 5-star review.

It’s great to hear our team took the time to understand your needs and made sure everything went smoothly.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

A big thank you to the sales team at…

A big thank you to the sales team at Langley, they are always extremely helpful

11. Oktober 2025
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Antwort von London Stone

Hi Thomas,

Thank you for the 5-star review.

Great to hear the Langley sales team continue to give such helpful service - we really appreciate your kind words!

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Excellent Service.

Great price and quick delivery.

8. Oktober 2025
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Antwort von London Stone

Hi Peter,

Thank you for the 5-star review.

Pleased to hear you were happy with both the price and delivery speed.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Great product and impressive customer service

I really like the product, one tile arrived damaged on a corner and customer service was excellent. They organised a replacement straight away and it was delivered as promised in time for my project to be finished on time. Very good service.

10. Oktober 2025
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Antwort von London Stone

Hi,

Thanks for the great feedback and 5-star review.

Sorry one tile arrived damaged, but I’m glad the replacement was sorted quickly and didn’t hold up your project.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Their samples a great start of the experience!

The samples received are beautifully packed. The TM stone looks amazing.

7. Oktober 2025
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Antwort von London Stone

Hi Fleur,

Thank you for the lovely 5-star review.

Really glad you liked the samples and how they came, and that the product has made such a good first impression.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Always a great service from nick and…

Always a great service from nick and the bristol branch, quick easy and 100% reliable every time!

3. Oktober 2025
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Antwort von London Stone

Hi,

Thanks for the 5-star review.

Great to hear Nick and the Bristol team are consistently providing the reliable service you’ve come to expect.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 1 von 5 Sternen

Never received anything!

Never received anything!

6. Oktober 2025
London Stone-Logo

Antwort von London Stone

Good afternoon Joanna,

My sincerest apologies for the issue you have had receiving your samples.

I am aware that you have had a discussion with Alin today and he has organised a replacement order to be delivered to you for Monday.

Please do let us know if there is any further issues with receiving these samples or if you have any further questions or queries about the materials.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Just starting laying the klanda grey…

Just starting laying the klanda grey porcelain paving. The quality is outstanding. Super happy with the purchase with a happy customer to suit.
Thank you London stone.

9. Oktober 2025
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Antwort von London Stone

Hi David,

Thank you for the 5-star review.

Great to hear you’re pleased with your porcelain and that it’s looking great already! We hope your project turns out just as you envisioned. Let us know if we can assist

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Good quality sandstone and punctual…

Good quality sandstone and punctual delivery

7. Oktober 2025
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Antwort von London Stone

Hi Michelle,

Thank you for the 5-star review.

We’re delighted you’re happy with the sandstone and that delivery went smoothly. Thanks for choosing London Stone!

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Excellent service end to end highly…

Excellent service end to end highly recommend . Sales and Yard staff brilliant

4. Oktober 2025
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Antwort von London Stone

Thank you for the great 5-star review.

Fantastic to hear you were pleased with both our sales and yard teams, and we’ll make sure your feedback is passed on to them.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Perfect delivery even though very…

Perfect delivery even though very awkward, price was good and service very prompt!
A good company to deal with

3. Oktober 2025
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Antwort von London Stone

Hi Dave,

Thanks for the 5-star review.

Really pleased everything went smoothly despite the tricky delivery, and it's great to know you were happy with the price and service too. Please let us know if we can help further.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

Great company

Great company

3. Oktober 2025
London Stone-Logo

Antwort von London Stone

Hi Daz,

Thank you for the 5-star review.

Great to hear you rate us so highly — we really appreciate your support.

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

Bewertet mit 5 von 5 Sternen

London Stone is 10/10 🌟

London Stone is 10/10 🌟
After visiting the Colnbrook showroom we were blown away with the choice of slabs. All laid out in different styles to give an idea of what we wanted. A special mention to Hazel whose knowledge was incredible and her passion for design shone through. She understood our concept and we decided to go for the Golden Stone Porcelain for our courtyard garden. We took some samples and have also decided on some London clay pavers.
Thank you Hazel for your 5 star service 🌟

11. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von London Stone

Hi Emma,

Thank you for the amazing 5-star review.

We’re so pleased you enjoyed your visit to one of our showrooms, and that Hazel was able to help you choose the perfect porcelain and pavers. She’ll be thrilled to hear your kind words!

Best regards,
Daniel Pither
Customer Service Manager
daniel@londonstone.co.uk

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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