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Londonist DMC Bewertungen 

1.845
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

The response & support from your team member- Mohammad was amazing. Super responsive & willing to help with everything. Thanks to him, I could take a quick decision. Then, why not 5 stars?? - The... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Hello, everyone this Romaisha and being very honest never book your room with Londonist they never give security deposit back. I contacted the team 100 times they did not respond me back neither give... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ben şu an bu yorumumu Ratep için yapıyorum. Dün gece sitede kendime konaklama ararken çok zorlandım. Yarıda bırakıp çıktım. Sabah kendisinin bana mesaj attığını gördüm. Kendisi bana çok hızlı dönüş ya... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Altho we didnt ultimately rent a space thru The LONDONIST DMC, I'd like to give a big shout out to their agent Derin. During our search process he was amazingly helpful and patient. He was in contact... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Studentenwohnservice
  2. Immobilienvermittlung
  3. Studentenwohnheim

Vom Unternehmen geschrieben

Londonist DMC is dedicated to providing students with a comfortable and supportive environment in London. We offer a diverse range of accommodations and student services to meet every unique need. Our premium residences are spread across 30 prime locations in London, providing easy access to major universities and neighbourhoods. From flexible contracts ranging from 2 to 52 weeks to personalised payment options, we aim to simplify the experience for students at every stage.   With no UK guarantor required, Londonist DMC ensures students can focus on their studies without unnecessary financial burdens. The Londonist residences offer a variety of fantastic facilities within the premises, such as gyms, cinemas, computer labs, and social and study spaces. All bills are inclusive, and the residents have a 24/7 security and maintenance team on site. We also offer additional services to support our students, including airport transfers, insurance, kitchen sets, and bathroom packs. We are passionate about delivering a five-star service by making students feel at home away from home. It is achieved with the help of an inspired team, innovative technology, and intentional partnerships. To further meet student needs, we've developed an innovative student portal application that enables students to discover promotions, purchase additional services, view outstanding rental balances, and make payments with ease using just a few clicks. In 2025, Londonist DMC was proud to receive the King’s Award for Enterprise in International Trade and be named ‘Agency of the Year’ at the RESI Awards, a testament to our commitment to excellence and innovation in student living.   Londonist DMC takes pride in supporting student well-being, academic success, and personal growth.  Visit us to find the perfect place to start your London adventureyour home away from home awaits!  

Award-Winning Service

Vom Unternehmen geschrieben

King's Award for Enterprise 2025
Receiving the King's Award for Enterprise reflects our commitment to excellence, innovation and exceptional support for international students choosing London as their study destination.

Verified Properties

Award-winning accommodation, personally verified

Award-winning accommodation, personally verified
Every Londonist property is personally inspected and verified by our team, and proudly recognised with the British Youth Travel Awards for Best Student Accommodation. What you see is exactly what you get.

Kontaktinformationen

Promotion box for Londonist DMC

Live Like a Londoner!

Stay longer and get Apple Watch or AirPods, plus cashback.

3,7

Akzeptabel

TrustScore 3.5 von 5

1845 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(1.845)

224 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Derin made my experience very smooth…

Derin made my experience very smooth and quick. He was very helpful and replied very fast and was always available

27. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Jasper,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Derin was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Splendid customer service

Splendid customer service

7. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Ramsay,

Thank you so much for taking the time to share your experience. We’re delighted to hear that we were able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

It was great

staff were super nice and helpful cleaners did fantastic on cleaning

2. August 2025
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Dayra,

Thank you so much for taking the time to share your experience. We’re delighted to hear that we were able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Khaled Matar is very helpful

Khaled Matar has always been very helpful to me. I would like to thank him very much for his understanding. If there were a 10-star option, I would choose it.

27. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Irem,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Khaled was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Thakur was kind and helped me through…

Thakur was kind and helped me through the process .

27. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Melvyn,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Thakur was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Khaled Matar provided very good…

Khaled Matar provided very good information and assistance.

2. Dezember 2025
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Mohammadhassan,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Khaled was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Londonist DMC and Can were very helpful…

Londonist DMC and Can were very helpful from the beginning. Thanks to the quick responses and good communication, they offered several options that matched my needs. After I made my decision, my accommodation was arranged quickly and smoothly. I had no issues at all. Thank you for the great support, I definitely recommend them.

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Nehir,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Can was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Thank you Khaled

The process for signing my accommodation has been very easy thanks to Khaled Matar. He worked around all my needs and was extremely helpful and quick to respond. Will be back to write another review once I've moved in.

26. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Ronan,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Khaled was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Great experience booking with the Londonist

Had a great experience booking Chapters white city residence with the Londonist. My agent was Khaled Matad and he was extremely helpful throughout the process. I was quite skeptical at first because I made the booking from India and wasn’t quite sure whether they’re a legitimate company or not, but their team was extremely helpful throughout and they do have good deals on short term accommodation stays.

22. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Kahkasha,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Khaled was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Sanbir has been very patient and…

Sanbir has been very patient and helpful with me find a room he is very helpful guy

25. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Omer,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Sanbir was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 1 von 5 Sternen

I had a very bad experience with this…

I had a very bad experience with this accommodation.

The management and staff are unprofessional and unhelpful, and the overall attitude is disrespectful.
The rooms were dirty and poorly maintained, which is completely unacceptable.

I also faced a serious issue with a parcel collection. The courier came to collect my shipment, but the reception refused to hand it over, causing unnecessary delays and financial stress.

In particular, a staff member named Marwan was extremely uncooperative and handled the situation in a very unprofessional manner.
I do not recommend dealing with Marwan.

Based on my experience, I do not recommend this place to anyone, whether for accommodation or for dealing with the management.

7. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Where is my deposit refund?

I booked through Londonist for a two-month stay in London. Long story short--please don't book through them. The management is a pure nightmare. It takes literally forever for Londonist to respond to issues that came up during your stay--no response through emails, text portal and whatsapp messages only lead to standard responses by AI bot. Plus, it's been more than two months since I checked out and submitted my deposit refund request, but I still have not received my money back. I will never book through them again.

12. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Lijun,

We sincerely apologize for the delay due to a high volume of requests. Please be assured that your refund is being processed and should reach your account within the next 9 hours.

If you have any questions or require further assistance, please do not hesitate to contact us at customersupport@londonist.co.uk.

Thank you for your patience and understanding.

Kind regards,
Londonist Customer Support Team

Bewertet mit 1 von 5 Sternen

DO NOT BOOK WITH THEM

My experience with Londonist has been extremely disappointing, mainly due to the unacceptable condition in which the room was delivered.

Upon arrival, it was immediately clear that the room had not been properly cleaned or prepared for a new resident. There was hair throughout the room, dust and grime on surfaces, and food residue left in and around the sink. In several areas, there were old and unpleasant stains, suggesting a lack of proper maintenance and inspection.

Most concerning, there were visible signs of mold in the room, which is particularly alarming in student accommodation. This, combined with a strong and unpleasant smell, created an unhealthy and uncomfortable living environment from the moment I moved in.

Beyond hygiene issues, the room was in very poor physical condition. The furniture was old, heavily worn, and visibly damaged. Multiple drawers were mechanically defective, with no drawer rails installed, making them difficult or impossible to use properly. These are not cosmetic problems but issues that directly affect basic daily living.

When I raised these concerns, communication was slow and frustrating. Emails and calls often went unanswered, and responsibility was ultimately denied, with reliance placed on general disclaimers rather than addressing the actual condition in which the room was handed over.

Based on my experience, I would strongly advise prospective students to avoid booking with Londonist and avoid staying in their accommodations. Do not rely on advertised standards or assurances — what is delivered may be very different from what is promised.

16. Januar 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant Experience

I had a really smooth experience arranging my student accommodation through Londonist. Thakur was especially helpful throughout the process - very responsive, clear with explanations, and patient with all my questions. He made what can be a fairly stressful process feel straightforward and well organised.

Communication was quick and professional, and I felt well supported from start to finish. I’d definitely recommend Londonist to other students looking for accommodation, and thanks again to Thakur for his help.

17. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Danyaal,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Thakur was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 1 von 5 Sternen

La estancia estuvo bien pero NO me han…

La estancia estuvo bien pero NO me han devuelto el depósito tras más de 6 semanas, no contestan e-mails, ni llamadas. Soporte solo te abre tickets de demanda que nunca nadie contesta. LADRONES!!! NO RESERVÉIS CON ELLOS.

——
Actualización: después de reclamar por WhatsApp, e-mail, llamar por teléfono, por el soporte de la app y de la web y nunca recibir respuesta durante largas semanas, tras poner malas reseñas por Internet es cuando por fin dieron señales, solo le preocupa su imagen pero la realidad es que para venderte la habitación son muy rápidos y para devolverte el dinero ha tardado 2 meses y he tenido que insistir mucho y llegar a este punto.

No recomiendo para nada la experiencia, habitaciones pequeñas, carísimas y luego tienen una atención al cliente pésima.

Ahora que por fin me lo han devuelto se preocupan de venir aquí a contestar a la opinión en Trust Pilot para no tener una mala imagen pero habéis estado 2 meses sin darme ninguna respuesta.

1. November 2025
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Natalia,

We sincerely apologize for the delay due to a high volume of requests. Deposit has been refunded to your account.

If you have any questions or require further assistance, please do not hesitate to contact us at customersupport@londonist.co.uk.

Thank you for your patience and understanding.

Kind regards,
Londonist Customer Support Team

Bewertet mit 4 von 5 Sternen

Overall very good!

Sanbir has been very patient and helpful with me. I was able to find a room within my budget and get it booked and sorted. There was a fee I wasn’t expecting however this was beyond Londonist’s control and came from Unite Students. I really appreciate Sanbir’s help with answering all my queries and getting back to me quickly.

12. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Antonia,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Sanbir was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Positive booking experience

Khaled has been very helpful throughout the booking process. Can recommend!

6. Januar 2026
Bewertung ohne vorherige Einladung
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Antwort von Londonist DMC

Dear Student,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Khaled was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Booking experience

Taha made the booking experience very easy, answering our questions quickly by text and call. We will appreciate having him as a personal contact, available to assist us as required moving forward. Great service so far…thank you!

30. Dezember 2025
Bewertung ohne vorherige Einladung
Londonist DMC-Logo

Antwort von Londonist DMC

Hi Claire,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Taha was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 5 von 5 Sternen

Axo Seven Sisters

Axo Seven Sisters: Where Comfort Meets Convenience
⭐⭐⭐⭐⭐ 5/5 Stars
I extended my stay at Axo Seven Sisters - that’s how good it is.
Why I’m Staying Longer
Spacious Living
Genuinely roomy accommodation with modern aesthetics - rare for London! Wall-mounted TV, clean design, and enough space to actually breathe and make it your own.
On-Site Gym
Built-in fitness facility = no expensive memberships, no commute. Perfect for maintaining my 4:30 AM workout routine without leaving the building.
Staff That Actually Care
The team here doesn’t just tick boxes - they genuinely listen and accommodate residents’ needs. Responsive, professional, and considerate. This alone made me want to stay.
Location Wins
Doorstep Convenience:
∙ ASDA & Aldi literally on your lane
∙ All major superstores steps away
∙ Tottenham Hale: 0.5 miles (easy walk)
∙ Retail park nearby
∙ Beautiful park: 0.1 miles for morning walks
Everything you need is within a 5-10 minute walk.
The Real Deal
Spacious rooms + gym + top-tier service + unbeatable location = exceptional value. You’re getting premium living without the London premium pricing.
Bottom Line: I chose to extend because Axo delivers on every front. When your accommodation checks all boxes and the staff genuinely cares, why go anywhere else?
If you want space, convenience, and community in North London without breaking the bank - this is it.
Perfect for: Students, young professionals, fitness enthusiasts, anyone who values their space and sanity in London.​​​​​​​​​​​​​​​​

Khaled Matar .Thank you for making the process seamless especially payments

30. Dezember 2025
Bewertung ohne vorherige Einladung
Londonist DMC-Logo

Antwort von Londonist DMC

Hi SUSHMITHA,

Thank you so much for taking the time to share your experience. We’re delighted to hear that Khaled was able to support you throughout the process and help you find the right accommodation for your studies in London. Our team works hard to provide clear, responsive and personalised support, so it’s wonderful to know this made a positive difference for you.

We truly appreciate your recommendation and wish you all the best in your studies and your time in London.

Kind regards,
Londonist Customer Support

Bewertet mit 1 von 5 Sternen

Thank you for your comment

Thank you for your comment.
You cashed my cheque for € 2,000 for substandard accommodation that I never occupied!
Conclusion : If you cashed my cheque, you therefore have all my contact details. Please send me your contact details and the name of your boss.
His name,
His role in the company,
His direct telephone number,
His office address,
His email address

Merci pour votre commentaire.
Vous avez encaissé mon chèque de 2 000 € pour un logement insalubre que je n'ai jamais occupé !
Conclusion : si vous avez encaissé mon chèque, vous disposez de toutes mes coordonnées, alors veuillez m'envoyer les vôtres ainsi que le nom de votre supérieur.

Son nom
son rôle dans la société
son numéro de téléphone direct
son adresse au bureau
son courriel

19. Dezember 2025
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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