James and the team at London Diamonds were incredible to deal with. They went above and beyond to get a beautifully bespoke ring made and delivered on a very tight time frame, in order to be able to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
This company is honestly amazing. The customer service is outstanding. James replies so fast and is so helpful. I know my partner found ordering the ring really easy but on top of that I recently da... Mehr ansehen
My fiancé bought my engagement ring from London diamonds after a lot of not so subtle hints from me 😅. It was everything I wanted and more! We get married in a couple of months and I wanted to g... Mehr ansehen
Excellent service from James and the team! A professional yet very friendly service throughout, I appreciated the complete honesty and no pushiness whatsoever. My ring arrived today and I could not be... Mehr ansehen
Unternehmensdetails
Über London Diamonds Official
Vom Unternehmen geschrieben
Bespoke ring Quote
Engagement Ring Collections
Wedding & Eternity Rings
Why Choose Us?
London Diamonds Official is now on Trustpilot!
Established in 2017, we are very proud to have over 210,000 loyal followers on Instagram, nearly 1,000 5 star reviews on Google and make over 1% of all UK engagement rings - so it was about time we moved to Trustpilot :)
London Diamonds was born when one of our founders realised how much he had overpaid for his wife’s engagement ring.
The luxury brand he had purchased it from had inflated prices, limited choice and offered no education about diamonds.
London Diamonds has a very different approach. We make beautiful bespoke diamond engagement rings for a fair price and every ring has a lifetime guarantee, including all repairs.
In recent years, many clients have chosen to use a lab grown diamond as a more ethical and affordable way to create the ring of their partners dreams.
We are just as helpful after the sale as beforehand and every diamond is hand picked, inspected and checked by us.
We pride ourselves on being transparent and there is never any pressure or rush to commit.
We’ll be ready when you are to make your perfect bespoke diamond engagement ring.
The Perfect Engagement Ring. Without the Hassle.
Vom Unternehmen geschrieben
- No Pressure. No Sales Patter. No Pretending Diamonds are Rare.
- Just beautiful rings and the most responsive service you've ever received.
The LD Lifetime Warranty
No charges for resizing, servicing or repairs. Ever
We NEVER charge for repairs or tiny missing diamonds.
Other jewellers said we were crazy to offer this back in 2017.
Why do we do this? If felt like the right thing to do. Diamonds can't 'fall' or 'drop' out of a ring but NO ONE does this deliberately, so it's always an accident and we try to be as helpful after the sale as before.
90% of damaged rings are from being squashed in a door or being worn at the gym.
If you try and squash your ring with all your strength, you won't be able to, so it's MUCH better that the ring takes the damage than your finger!
If your ring is not salvageable, we'll build you a new setting for what it costs us.
Kontaktinformationen
24 Greville Street, EC1N 8SS, LONDON, Vereinigtes Königreich
- 0203 897 9745
- support@londondiamonds.com
- londondiamonds.com
Simply excellent
Simply excellent! From start to finish, London Diamonds were an absolute pleasure to deal with. They’re responsive, straight forward and easy to deal with. They listened to what we wanted and catered to our needs and price with ease. The quality of the ring itself is excellent and you can tell it’s been made with precision and care. It is really sparkly which my fiancé loves! The collection process was smooth, friendly and professional. The ring was made really quickly too (especially given the Christmas and new year break). Overall, we feel like London Diamonds gave us an excellent and professional service, their straight forward approach to things is really refreshing and we felt like valued customers. We will definitely be recommending the business to our friends. Thank you to Miranda, James and the team for doing an excellent job!
Helpful respsonses
Helpful respsonses. smooth easy process. highly recommend london diamonds
They have a very good reputation so I…
They have a very good reputation so I went into ordering from them with very high expectations, yet somehow they managed to exceed them anyways.
A great team. Very punctual with the delivery and went above and beyond to get the ring to me on time.
Never shied away from communication and answered my every query.
Their post sale customer service is unmatched in the industry.
Their taste in diamonds is exquisite and I can guarantee you will be happy with the diamond they choose. The packaging and presentation of the diamond is unlike any other in the industry.
All of this at a very reasonable price, and it's nice to finally find a company that has the right attitude towards diamonds and the diamond business, without being pushy and having your best interest in mind. Their bespoke service is truly bespoke, and the product you get is exactly what you have envisioned.
I couldn't have chosen a better company for this, and I can't recommend them enough. They have just gained a lifelong customer with all jewellery needs.
They were great from start to finish
They were great from start to finish. I told them I was wary buying through IG. They put me at ease and were far from pushy. I explained money was no object and they actually talked me down to get something that would look best. My fiancé loved the ring and it actually fit. The guys sized it just from a couple of pics. I couldn’t recommend them more.
Exceptional service
My partner recently purchased my engagement ring from London Diamonds, and we both couldn't be happier with the whole experience.
From the moment he contacted them on Instagram, James and his team were incredibly helpful. They guided him through the process of selecting the ring providing different options based on his budget and ensured every detail was perfect.
The ring is absolutely stunning - the craftsmanship is evident, and the diamond used is of an exceptional quality. I've received nothing but compliments from family, friends and even strangers.
James' passion and commitment is evident from the moment you contact him, and the option to choose a lab-grown diamond, provides you with a beautiful ring but at a fraction of the price. The delivery was super prompt, and the ring was beautifully packaged, which added to the whole experience.
I returned the ring two weeks before Christmas to be resized, and was absolutely blown away when the ring was returned yesterday, especially during the busiest time of the year. This is another example at how much LD go that extra mile providing exceptional after sales care.
If you are considering buying any type of jewellery especially engagement rings, go with London Diamonds! You won't be disappointed. We will definitely be returning for our wedding bands! Thank you so much.
Everything was wonderful
Everything was wonderful. My partner arranged my engagement ring but I have been to the office twice to get it resized. They have been so helpful and lovely on Instagram and in person. Maggie was also so wonderful when I came in for resizing that I ordered my wedding ring there and then. It matched so perfectly and she knew what would go with my engagement ring. Special delivery postage was easy too.
Easiest decision of the proposal!
I made the decision to go for lab-grown diamonds after realising how much more of a ring you can get without needing to break the bank. After searching a few places, I came across London Diamonds which were very honest, well-priced and had some absolutely stunning designs.
I had a tight deadline due to planning the proposal for a holiday, and the communication from the team in the lead-up and the after-sales was great. I honestly couldn't fault them for this as it put my mind at ease.
My fiance loves the ring. She gets compliments on it when she sees friends and sits there constantly watching it sparkle in the sunlight. We will be back when it is time to purchase wedding bands and recommend others do the same.
5 star products and experience!
My fiancé purchased my engagement ring from London diamonds which is the most perfect ring and he had the best experience communicating with the team. So we came back and purchased my wedding band, and again the communication and product were both 5 star. Would recommend this company to anyone! Thank you LD
Engagement
This company have been nothing short of amazing from start to finish, they constantly replied to any questions i asked and were always so helpful, they helped me picked the most perfect ring for my partner too and she is so so so in love with it, not only that they made it clear if the ring was needing re sized this would be no problem which it has been, can’t recommend this company enough
Excellent
Excellent company, really took their time understanding the bespoke needs to the diamonds I wanted for my wife’s 40th; highly recommend, excellent customer service.
Best diamonds you’ll get for your money
They provided an engagement ring so much better than I ever could have imagined. I never thought I’d be able to get as much diamond for my money as I did with London diamonds. I loved the ring so much that they’re now making me a necklace with a 2 carat oval stone in time for Christmas to match her ring. They can do more than just rings if you just ask them to. The best service you could ask for and I would recommend them to anybody
These are by far best diamonds you’ll get for your money
5 star experience from a 5 star team
James and his team are head and shoulders above the rest when it comes to attention to detail, communication, pricing and customer service. My husband purchased my engagement ring from LD and we also recently bought our wedding bands from them as we wouldn’t have gone anywhere else after the amazing service received when purchasing my engagement ring. What makes LD stand out from the crowd is their personal touches. After we got engaged, James personally sent us over a lovely voice note on Instagram congratulating us and thanking us again for our business. We were treated like VIP’s throughout the whole service and the LD team truly deserve every 5 star review they get. If you’re on the fence about online diamond purchasing, don’t hesitate to buy your ring from LD, you won’t regret it. We will continue to sing their praises to anyone who will listen haha! :D
Absolutely incredible
Absolutely incredible, i first heard of London Diamonds a few years ago when a friend had used them for their engagement ring, i knew from them i wanted to use them but completely forgot of their company name when speaking to my partner about engagement rings. I then found them again on Instagram when searching for a company to make our bespoke wedding rings.
What can i say, incredible service, they are not pushy, they are completely honest, they don't push you to spend more than you need to. They reply almost instantly to any queries.
I cannot wait to wear my wedding ring, thank you again London Diamonds.
I wouldn't hesitate to recommend them!!1
Excellent service from start to finish
Excellent service from start to finish, could not ask for better
My son in law recommended London…
My son in law recommended London Diamonds to me because he found their service to be outstanding. I could not agree more. I asked James to design a bespoke diamond necklace for me. The necklace arrived a few weeks later and it was absolutely beautiful and exceeded my expectations in every way. I would like to thank James and the team at London Diamonds for such a seamless and easy purchase of a very beautiful gift for my daughter. I will not hesitate to order from them again and recommend anyone looking for high end diamond jewellery to contact James at LD
Looking forward to using London Diamond again. I had been looking for an eternity ring…
I had been looking for an eternity ring for a while and my daughter’s new husband had used London Diamond for both her engagement and wedding rings which are magnificent. I got in contact with LD and got talking to James about the ring I liked and could they add more diamonds to it.
There was no pushing when I didn’t get back to them for a few months, and ones I decided I would use their services it was so professional and easy. James was very quick to reply and sent over designs so I could see what my ring would would look like.
When my ring arrived it was so much better than I expected the diamonds are so bright and the ring fits perfectly with my other rings.
Will not hesitate to use them again for other pieces of jewellery.
Thank you again James and LD for your help and support.
Don't Go Anywhere Else for Your Engagement Ring
Wow - what can I say. This company has 100% 5* reviews for a reason. From the moment I reached out to their page months ago I knew straight away from the service this company was who I wanted to purchase the engagement ring through.
Their responsiveness is like you are their only customer it feels like that anyway from how amazing they are and detailed with you as a customer.
James has been the expert throughout guiding me every single step of the way without any added pressures or time commitments. Nothing was too much hassle, he sent very useful messages and voice clips to help me pick and design the perfect ring. I cannot recommend James highly enough!
Every single thing about this process and company is flawless and I would highly
Encourage anyone to reach out to them to start their journey!
Thanks London Diamond
J&J
A company that ticks all the boxes
It’s rare to find a company that provide perfect service, but London Diamonds truly offer it. There’s no pushy sales process, a real focus on collaborating to find the perfect design, and then that actual product completely pulls through, all at a price that is market beating. I literally could not have asked for more.
Would and will be recommending to everyone looking to find the perfect ring.
Fantastic service
Couldn't of asked for a better service. Ring was ready in 3 weeks and was safely delivered the next day, fantastic service.
Thank you again to the london diamonds team.
Diamond ring
I had a ring made it arrived today I am so happy my whole experience with James has been amazing from start to finish. Communication was spot on,couldn’t ask for better. I would 100% recommend London Diamonds
So funktioniert Trustpilot
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