Loeah Bewertungen 

Really great customer service. The original order I did unfortunately didn’t fit right which was gutting as I was so excited to try them. They kindly replaced the pairs for me and I look forward to getting the replacements as the quality seems great

Lovely quality but found the sizing a little small on the swim briefs

I ordered 2 pairs of period pants in my usual size (12) XL but found they were too small. I was also concerned about the very firm band on one pair would be too small even in the next size up. I got in contact with customer service and they very helpfully not only swapped me to the next size up but changed the style on the firm band pair. I'm very happy with them and find them comfortable and absorbent.

Underwear seems comfortable and very importantly it's cute! they run small however but I was kindly offered replacements

It is really difficult to tell online if an item will fit but their fit guarantee made it easy to go ahead with my order. I used the fit guarantee for one item and it was super easy and quick. Thank you.

The sizing was bigger, but the customer service was prompt and is going to replace it.

I have use a few times, and will get more.

Fantastic period underwear, which keeps my daughter feeling in control. Comfortable, well made, lovely soft fabric and best of all, it works!

Lovely pair of pants for my 'lady' days. Very comfortable fit. Bought 4 pairs for my mom as well and finds it very comfortable as well. Would highly recommend.

These are the best fitting pants we have tried , they do the job exactly as they should , never have any leaks through or anything and my daughter has no problems with the comfort of them . Always recommend to friends

Lovely colours, very comfortable and fantastic customer service. Thank you 😊

Accidentally ordered the wrong item, contacted customer service to arrange a refund and was instead offered to replace item for the correct one. They were very quick to respond to my emails and answered all of my questions. Looking forward to trying the product and will definitely be ordering more if they are any good. Service like this really makes a company stand out and i will be recommending them

Bought for my teenager. She liked the cute designs and loves that these pants are not bulky, like other brands, so do not show through her clothes. She wears knickers in the day and the shorts at night. The pants seem to be wearing well and keep their shape after washing.

Very responsive staff, and great policy on replacement products.

Misleading UK marketing – and they know it!

I feel this company’s marketing is deliberately misleading UK customers.

Their website is .co.uk, their verified Facebook page lists London, United Kingdom as their location, they prominently advertise Royal Mail and free UK delivery, and their adverts feature a British woman speaking as though she owns the business.

Yet my order is shipping from China, the company appears to be based in the Netherlands, and Trustpilot lists their contact location as the USA!

I’ve since discovered that they previously traded as Lunã, and customers were raising exactly the same concerns months ago. They know customers are being misled. Whether international shipping information is technically buried somewhere in their FAQs is irrelevant. If they genuinely wanted to be transparent, they’d change their marketing rather than continue creating the same misleading impression.

Their reviews are presented misleadingly too. Their website advertises 4.7/5 and prominently features glowing five-star reviews, while Trustpilot shows 4.1/5, with almost 20% one-star reviews. Even worse before the rebrand. What will they do when that average drops below 4*? Probably "rebrand" again.

I spent around £100 on period swimwear for a holiday, believing I was ordering from a UK retailer. The products now look unlikely to arrive in time. This is a HOT TUB holiday. They have left me in a really difficult position where I am down £100 and have no period swimwear.

There’s nothing wrong with shipping internationally. There is something wrong with repeatedly creating a false impression about your business, especially when customers have been pointing it out for months.

I wish I’d read the older reviews before ordering.

Shame on you Loeah.

Excellent customer service. I accidentally ordered the wrong item and it’s been sorted out with out fuss or charge. My daughter also loves the ten boxer period pants so we are both happy customers.

Great customer service and when the sizes were corrected the products are comfortable and prevent leaks. Would recommend

customer service are excellent, helping with queries and issues with sizing. very prompt responses and comprehensive information provided. Products are every bit as good as reported and will order from this company again.

I ordered two pairs of Loeah pants and, though looking to be of excellent quality, I sadly realised they were going to be too big for me. Although Loeah can't accept returns once opened, they do offer a fit guarantee and are sending me the replacement pants in the smaller size for the cost of shipping alone. Customer service have been really friendly and accommodating.

Bought for myself and for my teenage daughters, they have been the best thing for them having just started their periods and learning to live with this change!
Got them pouches for their school bags too so that they can take spares and the bags are waterproof so there is no problem there.