Lightning Fibre Bewertungen 5.095

Very pleased with my experience with lightning fibre- the initial installation went very well and recently when the cable outside was vandalised, it was fixed quickly.

I got a very quick response when I called with a problem. Everyone I spoke to was really helpful and took time to explain what would happen next. I was offered an appointment earlier than expected and the problem was solved really quickly and professionally by a very polite engineer who took his boots off without being asked. Excellent service. Thank you.

Easy and quick to switch. The installers had to replace the old unit on the wall with their own and had to drill a new hole. They had to dig another small trench from their connection on the pavement to my property.
I wasn't expecting anything like this as the infrastructure is already in place but lightning Fibre cannot use BT equipment.
Despite this it only took about an hour and the installers were professional and friendly and took their boots off when they came inside.

Received excellent installation and technical support when needed

Excellent service from the Lightning Fibre team when my internet went down due to a power cut. From the initial phone call through to the service engineer who called the next day and the office follow up , the customer service was first class .
Thank you ( and for being patient with my questions !)

We switched to Lightening Fibre today, Conor was our installation engineer. He arrived on time and was professional in everything he did. He clearly explained what he was doing; gave tips and advice, set everything up and made sure he left everything clean and tidy. He is a credit to the company.

Had my new fibre broadband done by the legends Rob and Glenn. Looked a challenging install but they spared no effort, went round the house so I could have it in the room of my choice. Thanks guys. Service has been faultless since.

The engineer was helpful and friendly. He was able to fix our issue and all is working well as we need.

You came when you said and till now I’ve had no problems.
The two blokes who came were friendly and competent.
I small comment one person I spoke to on the phone wasn’t as nice as the rest.

Quick and reliable
Men were extremely polite and helpfull

Friendly helpful staff making the transition stress free, Thank you!!

When I first contacted the company, I was immediately impressed with the great customer service. I had a very pleasant conversation with Ben who was very helpful in answering my questions. He set up the account for me and the office staff kept me informed with progress. The installation went very smoothly, and the cable was installed exactly as I had discussed with Finlay and Jacob who did a very neat job. I am very impressed with Lightning Fibre who seem to put good customer service as it's prime objective.

Very friendly service, arrived on time and fitted very quickly with no fuss. Very professional service and would highly recommend

They were so helpful , nice and polite every time we contacted them ,even with us having a problem with them put it in they kept us in the loop if what was going on . Excellent service

Great experience! More than happy, used Lightning fibre for several years now.

I have had no problems with lightning Fibre the staff are always on the ball and informative about what's going on (Regular emails).
I have found the company very competitive and I see no reason for looking elsewhere, many thanks.

Staff are very welcoming and friendly.
They are most helpful and efficient.
When Francesca emailed me that an engineer will be on site in the morning he was there.
The engineer completed the outside work in good time.
All went well.

Not specifically related to the last renewal. Been a reliable service. Any problems usually explained or fixed quickly. Just a one click renewal of my existing 2 year contract. Third renewal. Like the local community support too. Thanks.

Efficient and prompt. Professional service all round