Lightning Fibre listened to what the problem was, immediately raised a ticket and booked the engineer for the next day. Two hours later he called round as he was free, saw where the fox cubs had chewe... Mehr ansehen
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Das sagen Bewerter
I switched to Lightning Fibre last month. Before installation I phoned Lightning Fibre and arranged a pre installation visit to talk me through what would happen and answer any questions. Three days... Mehr ansehen
Unternehmen hat geantwortet
We contacted lightning fibre with a view to having super fast fibre installed. In just over a week from site visit the installation was completed and everything was switched over to the new system. Th... Mehr ansehen
Unternehmen hat geantwortet
Very smooth and prompt installation process, literally 2 days after my initial enquiry. Instant super fast broadband, it is so fast it blew my mind! Downloading a feature film literally takes a few se... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Lightning Fibre
Vom Unternehmen geschrieben
Rock Solid, Lightning Fast Award-Winning Full Fibre Broadband.
We're Lightning Fibre, a multi-award-winning, community-focused broadband network operator and internet service provider based in Eastbourne, in the South East of England.
Since 2018, we've been delivering full fibre hyperfast broadband to residential homes and businesses – with packages from 150Mbps up to 10,000Mbps (10Gbps).
⚡️Full fibre broadband from £26/month.
⚡️And with Lightning Fibre there are no mid-contract price rises!
We are a local employer with many expert installation engineers living in Hastings and neighbouring towns – and our customer services team is based in Eastbourne.
⚡️You can talk to a real person from 8 am to 8 pm every day!
Switch Smart. Switch Local.
Our Social Tariff, for households in receipt of means-tested benefits, delivers 50Mbps symmetric full fibre to your modem for just £15 per month on a rolling 30-day contract, with no set up fees and no credit checks.
What is ‘fibre’ vs ‘full fibre’?
Unlike a ‘fibre’ network, which may include slow, old copper wire, we have a ‘full fibre’ broadband network. This means our FTTP/FTTH (fibre to the premises / fibre to the home) network connects our street cabinets directly to your home modem using fibre optic cables all the way. This is why our network is both "hyper reliable and hyperfast".
Some of our national awards:
🏆Best Consumer ISP (<100k customers) ISPA Awards 2025
🏆Best Customer Experience ISPA Awards 2025
🏆2025 Broadband Provider of the Year - Connected Britain Awards.
🏆Best Consumer ISP (<100k customers) - ISPA Awards 2024
🏆Best Consumer ISP (<50k customers) ISPA Awards 2023
#FullFibreRocks ⚡️
Kontaktinformationen
Unit 17 Connect 27 Business Park, BN26 6GP, Polegate, Vereinigtes Königreich
- 01323 380260
- ask@lightningfibre.co.uk
- lightningfibre.co.uk
4,8
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Local firm, local support that makes life easier.
I had been wanting to join LF for 3 years or so, but when I first enquired there were connection problems in our street which have only been resolved recently.
On contacting LF they were happy to provide an improved service for the same cost and even better, they are local here in East Sussex. Everything went smoothly and efficiently. The speed is excellent and runs better on my PC. Streaming has far less buffering and the new router has both 2.4 and 5 Ghz speeds so any items linked to my router will function with little fuss. Great service - Thank you.
18. April 2026
Antwort von Lightning Fibre
Thank you for your fantastic five star review John. We are delighted to hear you were finally able to join us after your patience and that the experience has been such a positive one. It is great to know everything went smoothly and that you are enjoying improved speeds, better performance and less buffering. We are especially pleased you value having a local team on hand for support. Your feedback means a great deal to us. ⚡
The service when moving was great and…
The service when moving was great and the engineers were helpful, friendly and fast.
21. April 2026
Antwort von Lightning Fibre
Thank you for your fantastic five star review Simon. We are delighted to hear the move went smoothly and that our engineers were helpful, friendly and efficient. Your feedback means a great deal to us. ⚡
Really nice friendly guys Andy and Ricky
Really nice friendly guys Andy and Ricky, and really tidy. All sorted inside and out and all working perfectly. Andy put passwords for me in the TV, my iPad and my phone. It all took about 2 hours. I can’t speak highly enough of them. And Lightning Fibre is saving me money. How good is that. Very happy customer.
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lightning Fibre
Thank you for your lovely feedback Steph. We are so pleased Andy and Ricky delivered such a helpful and professional service and that you are happy with the results. ⚡
Excellent Service
Arrived on time on the day. The 2 people installing the product were very polite and respectful and were mindful when in and out as it was raining.
Overall very pleased and you can contact a person directly should you have a query which makes a great difference and is much quicker than an online chat.
Would definitely recommend to others.
16. April 2026
Antwort von Lightning Fibre
Thank you for your fantastic five star review. We are delighted to hear the engineers arrived on time and were polite, respectful and mindful while working in your home. It is also great to know you value being able to speak directly with a person when you have a query. That personal support is something we are proud of. Your recommendation means a great deal to us. ⚡
Great service
The two engineers that came to the house were very polite and helpful. Great job done, very neat and tidy. Would definitely recommend. Very impressed.
17. April 2026
Antwort von Lightning Fibre
Thank you for your fantastic five star review Julie. We are delighted to hear the engineers were polite, helpful and carried out such a neat and tidy installation. It is great to know you were impressed with the service and would recommend us. ⚡
Verry good from first contact with…
Verry good from first contact with office and then installing the fibre clean and efficient
18. April 2026
Antwort von Lightning Fibre
Thank you for your review. We are glad everything went smoothly from start to finish and that the installation was clean and efficient. ⚡
Brilliant service & lovely engineers.
Really lovely engineers who were helpful, punctual & explained everything. Their work was neat & tidy.
The connection is really good.
15. April 2026
Antwort von Lightning Fibre
Thank you for your lovely feedback Kate. We are so pleased the team provided a professional and tidy installation and that you are happy with the connection. ⚡
Hassle-free switch.
I have recently changed broadband provider to Lightning Fibre. They made the transition straightforward both practically and administratively. Pre transition their approach was informative and helpful, but never pushy. I am now experiencing good quality WiFi at a far more competitive price.
My reasons for changing were: locally-based service with own infrastructure, high quality service, helpful product information and more affordable pricing.
17. April 2026
Antwort von Lightning Fibre
Thank you for your wonderful feedback Tom. We are so pleased the transition was smooth and that you are enjoying both the service and value. ⚡
This is my 3rd great year with Lightning
This is my 3rd year with Lightning , very good service ,no problems with buffering etc, very smooth , I have called them a couple of times and each time I had no wait, no robot ,and complete satisfaction with one of their excellent knowledgeable staff sorting my enquiry with no fuss.
Highly recommended.
14. April 2026
Antwort von Lightning Fibre
Thank you for your fantastic five star review Wayne. We are delighted to hear you have enjoyed three great years with us and continue to receive a reliable and smooth service. It is especially great to know you value being able to speak directly to our team and that your queries have been resolved quickly and efficiently. Your continued support and recommendation mean a great deal to us. ⚡
People who came and installed were…
People who came and installed were polite and friendly
14. April 2026
Antwort von Lightning Fibre
Thank you for the five stars Elizabeth. We are glad you had a positive experience. Your feedback is greatly appreciated. ⚡
Jess & George were lightning fast
Jess & George and the crew arrived bang on time, friendly, experienced, and helpful, and quick I was extremely happy with their work.
16. April 2026
Antwort von Lightning Fibre
Thank you for your fantastic five star review Martin. We are delighted to hear Jess and George arrived on time and provided such a friendly, experienced and efficient service. It is great to know you were so happy with their work. We will be sure to pass on your kind words. Your feedback means a great deal to us. ⚡
Antwort von Lightning Fibre
Thank you for your review Robert. We are glad the installation was quick and easy. ⚡
Fred and Georgia were very pleasant and…
Fred and Georgia were very pleasant and helpful and good workers, a good advert for your company..
So far no complaints at all about the company.
15. April 2026
Antwort von Lightning Fibre
Thank you for your wonderful feedback Margaret. We are so pleased Fred and Georgia made such a positive impression. ⚡
Everything went smoothly
Arrived promptly in time stated, very nice people, everything went smoothly and satisfaction of process.
10. April 2026
Antwort von Lightning Fibre
Thank you for your kind feedback Hannah. We are so pleased everything went smoothly and you had a positive experience. ⚡
Antwort von Lightning Fibre
Thank you for your feedback Maureen. We are pleased everything is working well now and appreciate your review. ⚡
Well done
The work was done on time and efficiently. The fibre connection is far better than our previous supplier
14. April 2026
Antwort von Lightning Fibre
Thank you for your lovely feedback David. We are so pleased everything was completed efficiently and that you are enjoying the improved connection. ⚡
They delivered what they said and…
They delivered what they said and installed the unit
with no problems.
8. April 2026
Antwort von Lightning Fibre
Thank you for the five stars Peter. We are glad you had a smooth experience. Your feedback is greatly appreciated. ⚡
Really great service
Really great service. The switch process was seamless, installation was done on schedule and the installation team went out of their way to ensure I was happy with the outcome.
14. April 2026
Antwort von Lightning Fibre
Thank you for the five stars Ian. We are glad you had a smooth and positive experience. Your feedback is greatly appreciated. ⚡
Windy Miller is pretty pleased …
The installation process stuttered at the beginning but efforts were made to resolve the issues.
Patient sales staff had to wait for 7 months as the house purchase was problematic
11. April 2026
Antwort von Lightning Fibre
Thank you for your wonderful feedback Stander. We are so pleased everything came together in the end and that you are happy with the service. We truly appreciate your patience. ⚡
Lightning in the Sky
After 25 years with Sky for my Broadband I decided to move to Lightning Fibre who were offering some unrivalled deals. The installation team of Andy and Ricky arrived and thoroughly explained the process. With the utmost professionalism, care for our property and helpfulness they installed our new system. These 2 gents are an absolute credit to the business and it was a pleasure to have them working in our home. I’m pleased to say that I made the right decision to move to Lightning Fibre and my broadband is working super fast and completely reliable.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lightning Fibre
Thank you for your fantastic five star review Graham. We are delighted to hear you chose to make the switch after so many years and that it has been such a positive experience. It is great to know Andy and Ricky provided a professional and considerate installation while taking care of your home. We are also pleased you are enjoying fast and reliable broadband. Your feedback means a great deal to us and we will be sure to pass on your kind words. ⚡
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