Lidl UK Bewertungen 450

TrustScore 1.5 von 5

1,7

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I am a regular customer. I am prepared to pay more for Fruits & Vegetables use the lot instead of paying less. Especially the ones on offer. Avocados are invariably rotten , French beans are... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Under the Consumer Rights Act 2015, a customer's rights arise from the contract of sale, not from possession of a receipt,but because I have lost my receipt Lidl has refused to abide by the law and re... Mehr ansehen

Bewertet mit 1 von 5 Sternen

The store has good products but staff is very rude and unhelpful unprofessional, they have no manners or understanding how to speak there customers and badly in need of traning. They push you s... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Lidl have changed the receipe to their Spaghetti Carbonara. I know it won't matter to most of their customers but my partner is allergic to Garlic in any form. Lidl have now added Garlic puree to thei... Mehr ansehen

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1,7

Ungenügend

TrustScore 1.5 von 5

450 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

Deluxe Onion & Red Wine soup

I purchased 2 tins of Deluxe Onion & Red Wine soup from your Loudwater, High Wycombe store.
It was the worse soup I’ve ever tasted, so sweet & the texture in my mouth was glutinous, quite disgusting.
At £1 19p a tin I’ll be taking the remaining tin back for a refund.

26. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

LIDL raspberries. Avoid, Avoid, Avoid!!!

I was in the Lytham store with my granddaughter on Sunday and she really fancied some raspberries. These are a bit of a luxury item but she loves them. I was very reluctant to purchase them as there were no sell-by dates on the packs. I looked on the cardboard tray. Again no dates or codes that could indicate a date. My granddaughter ate half of the pack on Sunday. When she came to have some on Monday they had gone mouldy and had to be thrown out. I was in Aldi today. All their raspberries were clearly marked with a date. I would definitely recommend people avoid buying raspberries from LIDL . There should be legislation to prevent undated packs for soft fruit being on the shelves

27. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Guisborough store LIDL on good manners, too....

Asked a store member if they could give me some information about a product, without making eye contact they brusquely told me 'they had no idea' and added 'it's not my job'. When I asked who would be able to help me they said 'ask the manager', when asked they said they didn't know where to find him. How about instead replying 'I'm sorry I don't know the answer to that question, but if you go to the store office area the manager should be able to help you' - this is the way queries are handled at the Guisborough ALDI store. Guess where my custom will go in future. Incidentally, the Assistant Store manager had 'no idea' either.

23. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My name is cliff I went to the Lidl…

My name is cliff I went to the Lidl store in Exmouth I must say one of your staff members Chantel made my shopping experience more enjoyable she helped me and she is such a happy polite member of your staff and I feel your very lucky to have her working there! Well done Chantel

20. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I found bugs in spinach

I dont shop at lidl very often but when i do i find its ok. Sometimes the fruits are out of date but i don't complain as maybe they don't realise however, this time i bought 4 packs of spinach to cook and whilst opening them I found maggot like bugs on them. This was truly sickening as a company might be selling something for cheap but that does not excuse health and safety standards. If I had not checked the packet I could have ate it. Safe to say I will not be shopping at lidl again.

19. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Manager wouldn't take my government issued ID

Went shopping for a present for my father's birthday. The lady id'd me which I thought was fair enough I do look young. The manager took the absolute mick out of me and refused to take my government issued identification card.

18. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Hatch pond Rd

Hatch pond Rd , Poole , BH17 7LG . This is the worst Lidl store in the area , no self service as i quite often buy 4 or 5 items and quite often get stuck in the queue usually 3 to 5 people usually with half a trolley full , other stores nearby have card only self serve . Also the till staff open and shut about every 15 - 20 mins WHY IS THAT ?? . It's no good talking to management it just goes through 1 ear to the other . There is an Aldi store about 500yds away far far superior because there are 10 self service tills of which have 4 cash options this is so much easier . Both Tesco & Asda have 12 self serve 3 cash options , The only plus Lidl has is the very good fresh bakery section , other than that I WILL TRY TO AVOID. I would really love to see a reply or response to this review

5. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lidl Plus

Can't login to Lidl Plus. I realise from all the negative reviews that this is a common problem with many other UK customers. I attempted numerous times over several weeks and eventually gave up completely. I have tried to reinstall. The login gets as far as "Welcome to your Lidl account" then moving forward a message shows "There's been an error Please go back". At one time I managed to get a message "Welcome to Lidl Plus. Now you can enjoy Lidl Plus". Then I was directed to a German language home page. There is something fundamentally wrong with the Lidl Plus app.

27. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

lidl plus what a pain / i used to try…

lidl plus what a pain / i used to try use but now app wont work as says phone too old only 4 years old not buy new phone to suit lidl rather just have a keen price , if i could afford flash new phone id be shopping at marks and spencer not lidl ! was last straw this week as many 1/2 price offers but only on plus, and was not clear so had to ask at till, which sent them into melt down , as apparently so many people refuse to pay up for not have plus, went looking and found the so called plus offers i could get product similer cost or cheaper at morrison and aldi, so now im going to drop lidl ,like i did to tesco over clubcard plus offers , rather have good price not club card bling , simples , many electrical tool offers they put on offer taken back to storage put on offer , now they out of date , only keen cost if plus app, so bought a x20 to makita battery adaptor and got tools etc clones on Ebay cheaper for battery jet wash, drill, saw , impact wrench etc and they the new brushless not old brushed like lidl old stock ! I think as a cheap grocer lidl lost its way like netto did ,such a shame but i am vote with feet refuse to be ripped off, as seems clear to me no plus app you subsidising people who can well afford go else where as have new smart phones ! And they wont take a CS report if you try to contact them with out a lidl plus account, so they alienating older or poorer customers ! Thats why i posted on here as they not willing to do CS people need to know even X20 tools you can either get china factory clones or a battery adaptor and makita clone .

2. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My sister was in the wigton branch this…

My sister was in the wigton branch this week . After a decent size shop she found to her embarrassment her card was declined at the cash desk The lovely young man who was serving her at the till offered to pay for her shopping which he did . His name was Tom ( surname not known) I can’t emphasise enough what a wonderful jesture this was . He is a credit to the young peopleof today and also lidle who I hope appreciate what a valued member of staff he is ,as are the rest of the wigton branch staff .

3. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Not recommend for electric Items…

Not recommend for electric Items especially Vacuums or kettles. I tried both and after a while are faulty.When I call customer service after stalled they said sorry we can not refund or replace although I have three years guarantee and it was their mistake in making.

1. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Very bad customer service

They do the wrong price tag and tell them the price is wrong. They said I will go check, then they just never come back, keep me waiting here for so long, and I saw the manage who said he is going to check the price doing other things. Just not coming back to refund the extra money they charge me. Not only that, they keep me wait around 20 minutes, came back show me a pic with their new price tag and said it is what it is. I literally have a pic myself, with the on sale price tag on. Never have such terrible experience. Feel they are scamming me!

31. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

BIG BiG prices and Lidl (little) on quality…

BIG BiG prices and Lidl (little) on quality.
Many of their prices have surpassed Tesco's making a better quality shop at Tesco cheaper, one of the items that was cheaper at Lidl was their own floreys branded 9 pack of toilet rolls for £1.99.
On today's visit I found they had shot right up in price to a whopping £2.89.
I joined the queue at the one only checkout that manned out of eight and got fed up of waiting whilst the till operater encouraged customers to download and use the Lidl up which took forever to process transactions. I abandoned my shopping basket and went to Tesco's which was properly staffed much busier and got through the checkouts much more quickly as the queues kept moving at a reasonable pace.
Also having read other reviews about taking faulty items back at Lidl I've had similar problems with being passed off by the management and given a phone number which resulted in most likely to occur faults not being covered by the warranty.

31. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lidl has gone gradually downhill

Lidl has gone gradually downhill.
The weekly offers are normally what is about to go off in the fruit and veg variety and normally starts rotting the next day.
The bread goes stale well before the sell by date. It's so bad that we have been buying our bread now from ASDA.
I bought some ribs yesterday and for £4.99 I do not expect 70% fat. I left it out for the foxes.
Yesterday we found a lot of missing prices.
We have been shopping at 4 different Lidl's for years sometimes 5 days a week but are thinking of changing to Aldi.

29. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lidl supplier appalling customer service and quality

I purchased an Ultimate Speed Power Pack and compressor 16 months ago with a so called 3 year warranty. Last week after only the third use topping up the camper tyres, the hose burst. I contacted the service department who informed me that the hose isn't covered by the three year warranty but they would supply one for 7.95 Euros, plus 20.95 euros postage. I queried the postage and they said basically that was it take it or leave it. (The hose would fit in a small envelope or jiffy bag) I contacted Lidl and complained and all they said was they would pass the information to their buying team.

26. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wanted to return a mini mandoline…

I wanted to return a mini mandoline slicer, because it didn't work. The blade was too close to the frame. However, on trying to return it, the manager wouldn't do anything about it because I didn't have the receipt. He gave me a phone no. which I attempted at about 12.30 but they were not available until the next day due to staff training. I couldn't contact them online. Trying to return a relatively cheap item has caused me more stress than just throwing the item in the bin!

23. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

They treat disabled customers with…

They treat disabled customers with contempt + obviously consider disabled people as nothing short of sheaves. I went into Lidle just to get a couple of items. I am disabled + I walk with 2 walking sticks. I entered the shop with a carrier bag from another store + the security staff clearly could see that as I entered the shop + I paid for the 2 items in clear view of the security staff. As I was leaving the shop the security guard approached me + insinuated I had been shop lifting + he even questioned why I had bought other items from Tesco + B&M. As I entered the store, this security guy was questioning a woman in a wheelchair. Do Lidle have a problem with disabled people? Or do your security staff just enjoy belittling disabled people? After my experience I would never shop in Lidle again. I have never stolen from a shop in my life + I feel offended that Lidle consider disabled people as nothing short of theaves.

20. August 2024
Bewertung ohne vorherige Einladung

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