Much of the process is easy and intuitive, but there is one glaring exception...in app messages from professionals. Most services will at least send you an email that you have a message even if they m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've previously used this app. And lawn professionals will add it, tell you a time of arrival or wait the full 48 hours release the job and there's no limit to how many times they can do that. Aft... Mehr ansehen
Unternehmen hat geantwortet
Fast, quick, and easy. Just pay for the service online through LawnGuru and someone comes out and does it, no other interaction needed. Also, they provide a one-time lawn mowing service option unlike... Mehr ansehen
Unternehmen hat geantwortet
I was placed with a service person with low reviews and asked immediately for a change in person and Lawn Guru never even responded to my request. The person came and did not edge or complete the serv... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services. Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes. Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
Why Homeowners Love LawnGuru
Vom Unternehmen geschrieben
- Easy Booking, Instant Quotes
- Getting your lawn and yard looking great has never been easier. Enter your address, get an instant quote, and book a trusted local professional in just a few clicks. No phone calls, estimates, or hassle.
- Complete Yard Care, on Your Schedule
- From lawn mowing and yard cleanups to mulching, hedge trimming, and seasonal services, LawnGuru makes it easy to care for your entire property. Book one-time or recurring services, manage your schedule, and make changes whenever you need to.
- Local Pros, Quality Work
- We connect you with experienced local lawn care professionals who take pride in their work. From lawn mowing and yard cleanups to landscaping and seasonal services, we've got your outdoor needs covered.
- Stay in the Know
- Know what's happening with your service every step of the way. Get updates, communicate with your provider, and view photos of completed work, all from the LawnGuru app.
The Guru Guarantee
Not satisfied? We'll make it right.
Your satisfaction is our priority. If you're not happy with a service booked through LawnGuru, just let us know within 3 days of completion. We'll send your provider back to make things right or issue a refund. It's that simple.
Kontaktinformationen
7420 E. MI State Road 36 P.O. Box 129, 48139, Hamburg, Vereinigte Staaten
- 855 807-8974
- support@lawnguru.co
- lawnguru.co
$15 Off Mowing Service! Use Code MOW15
2,5
Mangelhaft
233 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 34 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I was placed with a service person with…
I was placed with a service person with low reviews and asked immediately for a change in person and Lawn Guru never even responded to my request. The person came and did not edge or complete the service, which is exactly what I was trying to avoid. Horrible quality service.
13. Oktober 2026
Antwort von LawnGuru
Hi Jess, thank you for sharing your feedback, and I am so sorry for the frustration this caused. We always want you to feel confident in the pro assigned to your yard, and we hate to hear that this turned into a bad experience for you.
Our team did reach out shortly after your request to share options about changing providers, but since we didn't receive a reply back, the scheduled service went ahead as planned. We definitely understand how frustrating communication gaps can be, and we’d love the chance to set things right by ensuring you're paired with a top-rated pro moving forward. Please send us a quick email at support@lawnguru.co so our team can update your account and take care of this for you.
The guy mowed the wrong lawn!I looked…
The guy mowed the wrong lawn!I looked at the after picture and realized it was my neighbor's lawn up the street from me! The address wasn't even close!
I demand a refund for that service! If not I will cancel my subscription.
BTW it is 119 Main St but for some reason it shows up as 117 Main Street on GPS
I would like to have my lawn cut ASAP!
Jeffrey Creevy
1. Oktober 2026
Antwort von LawnGuru
Hi Jeffrey, thank you for bringing this to our attention, and I am so sorry to hear about this experience. We completely understand how frustrating it is to deal with a misdirected service, and we take mix-ups like this very seriously.
We would like to investigate this right away and look into what happened. Please send us an email directly at support@lawnguru.co with your account info so our team can review the service details with you and work on getting this resolved.
Antwort von LawnGuru
Hi Ray, thank you so much for taking the time to leave us a great review! We are thrilled to hear that you experienced friendly, hard-working service at a price that makes sense.
We’ll be sure to pass along your praise to your provider. They take a lot of pride in their work and will be happy to know you appreciated their effort. Thanks for being a valued part of the LawnGuru family!
Nicholas was very professional
Nicholas was very professional, and did an awesome job, I would recommend this site to family and friends, as I already have, thank you for everything.
9. Oktober 2026
Antwort von LawnGuru
Hi Eric, thank you so much for the fantastic 5-star review! We are so happy to hear that Nicholas provided such a professional and awesome service for your lawn.
We’ll be sure to pass along your kind words to Nicholas. He’ll be thrilled to know his hard work made such a great impression. Thank you for recommending LawnGuru to your family and friends, and for being such a wonderful part of our community!
Great concept and winter snow removal…
Great concept and winter snow removal was great. I tried for getting grass cut. 1st request accepted a done. Two weeks later got request accepted but then did not come and never got cut.
13. Oktober 2026
Antwort von LawnGuru
Hi Martin, thank you for sharing your feedback! We are glad to hear your winter snow removal went well, but we are so sorry for the delay and frustration with your recent lawn mowing request. Waiting on an accepted job only to have no one show up is definitely not the reliable service we aim to deliver.
We would love the chance to look into your account, see what happened with that missed cut, and help get your lawn taken care of properly. Please reach out to us directly at support@lawnguru.co with your details so our team can assist you right away.
Antwort von LawnGuru
Hi James, thank you for reaching out, and I am so sorry for the frustration. Waiting on a scheduled cut and having no one show up is super disappointing, and you shouldn't be left wondering what's going on.
We've already sent a direct notification to your provider requesting an immediate ETA for you! We also want to make sure your service gets completed ASAP and keep a close eye on your account moving forward. Please reach out to us at support@lawnguru.co so our team can follow up with you directly with the update.
"Vanessa" is a very large man who has…
"Vanessa" is a very large man who has the deck on his mower so high it's impossible to tell the back yard was even cut.
18. September 2026
Antwort von LawnGuru
Hi Lauren, thank you for sharing your feedback. I am so sorry to hear that you were unhappy with the cut quality on your lawn. You should always be able to clearly see and enjoy a freshly mowed yard after a service!
We stand by the quality of our work and want to make sure your property is taken care of properly. Please email us directly at support@lawnguru.co with your account details so our team can review the job photos with you and help make this right
Antwort von LawnGuru
Hi Don, thank you for taking the time to share your feedback. We’re truly sorry to hear that your last service didn't live up to expectations—delivering anything less than top-notch work is never our goal!
We’d love the opportunity to step in and make this right for you. Please reach out to us directly at support@lawnguru.co so our support team can dig into your account details and get this resolved for you right away. We look forward to hearing from you!
First guy quit without notice and his…
First guy quit without notice and his replacement never came on the scheduled day. Did not cut away bushes that I asked to be removed.
12. August 2026
Antwort von LawnGuru
Hi Traci, thanks for bringing this to our attention. We're sorry for the scheduling delays you experienced—delivering prompt, reliable service is super important to us, and we're addressing this directly with your provider!
Regarding your yard needs: basic lawn service covers routine mowing, while bush trimming falls under specialized care. We’d be more than happy to help you get a bush trimming service set up—or match you with a different local pro who better fits your schedule!
Drop us a line at support@lawnguru.co so our support team can get this squared away for you immediately.
Antwort von LawnGuru
Hi Cathy, thank you so much for the wonderful review! We are so happy to hear that you consistently receive great service on your lawn.
We’ll be sure to pass your compliment along to your provider. They take a lot of pride in their work and will be thrilled to hear your feedback. Thanks for being a valued part of the LawnGuru family!
Service is excellent!
13. Oktober 2026
Antwort von LawnGuru
Hi Christine, thank you so much for the glowing review! We are thrilled to hear that you're loving your experience with LawnGuru. Delivering excellent service every time is always our goal, and feedback like yours truly brightens our day.
We appreciate you being a valued part of the LawnGuru family!
No one showed up again…
13. Oktober 2026
Antwort von LawnGuru
Hi Terri, thank you for leaving a review, and I am so sorry for the delay and frustration this has caused. Waiting on a scheduled service only to have no one show up is super disappointing, and you shouldn't have to deal with multiple delays when you just want your lawn taken care of.
We want to jump in and get this sorted out for you right away to see what happened with your assigned provider and get a reliable pro out to your property. Please reach out to us directly at support@lawnguru.co with your account details so our team can investigate immediately and take care of this for you.
Antwort von LawnGuru
Hi Stephan, thank you for sharing your feedback, and I am so sorry for the delay and frustration this caused. We know how frustrating it is to wait on a service and end up with no one coming out to take care of your lawn.
During peak season, high demand in certain areas can make matching a provider tough, but that's still no excuse for leaving you hanging without a resolution. We want to check on the status of your account and see how we can help make things right. Please send us a quick email at support@lawnguru.co with your account details so our team can look into this for you right away.
Poor workmanship and delayed job
9. Oktober 2026
Antwort von LawnGuru
Hi Srinath, thank you for taking the time to leave a review. I am so sorry to hear about your experience with your first service. Having your job delayed and receiving a cut that doesn't meet quality standards is completely unacceptable, and I fully understand your disappointment.
We take pride in delivering great results, and this is definitely not the standard of work we stand by. We want to look into your job photos and make this right for you. Please reach out to us directly at support@lawnguru.co with your account details so our team can review this and assist you immediately.
Antwort von LawnGuru
Hi Charles, thank you so much for taking the time to share this! We love hearing how much you appreciate Ronald. He’s truly dedicated to delivering fantastic results and top-notch service every time.
We’ll make sure to pass your kind words along to Ronald so he knows his hard work and friendly attitude aren't going unnoticed. Thank you for choosing LawnGuru!
Antwort von LawnGuru
Hi Susan, thank you so much for the fantastic review! We are thrilled to hear that you’re happy with the results and the attention to detail on your lawn's trimming.
We’ll be sure to pass along your kind words to your provider. They’ll be delighted to know their hard work made a great impression. Thanks for being a wonderful part of the LawnGuru family!
Terrible… please don’t even try
Terrible… please don’t even try. So many excuses and lack of integrity it’s not worth your time.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von LawnGuru
Hi Charles, thank you for sharing your feedback, and I am so sorry for the terrible communication and runaround you experienced. Having a crew give vague estimates like 'we'll try our best' and then not show up is completely unacceptable, and I completely understand why you're frustrated. You deserve clear, accurate updates and reliable service every single time.
We want to fix this for you right away by getting your property reassigned to a different, reliable local provider who will respect your time and communicate properly. Please reach out to us directly at support@lawnguru.co with your account info so our team can personally swap your crew and get this taken care of.
Crappy company
I don't want to give this company a star, it is the worse! They contract out. I had two different contractors mow my son's lawn & they both did a horrible job! I paid $88.00 for mowing, trimming, & blowing. No trimming & no blowing was done. I did a chat on-line & I'm not sure if it was a real person or a bot. DO NOT USE THIS COMPANY!!
1. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von LawnGuru
Hi Patricia, thank you for sharing your feedback. We are so sorry to hear about your experience with your son's lawn and that the full service wasn't completed as expected. That is definitely not the level of quality we strive to deliver.
We'd love the opportunity to review the job and make this right. Please email us directly at support@lawnguru.co with the account name or service address so our team can investigate immediately.
On line communication dissolved into…
On line communication dissolved into sexual and religious slurs. Supposedly this idiot Jacob is a co-founder of this company. If you’re into that try them. If not, go elsewhere.
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von LawnGuru
Hi Gary, thank you for bringing this to our attention. We take allegations of inappropriate behavior and harassment extremely seriously, as this does not reflect our values or standard of service.
We would like to look into this matter immediately. Please contact us directly at support@lawnguru.co with any relevant details so our team can review this thoroughly.
I have had several providers
I have had several providers. They all ghost an do not show. There is no mechanism to set up new mower.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von LawnGuru
Hi Jerry, thank you for reaching out, and I am so sorry for the hassle you've experienced here. Having a provider not show up is super frustrating, and you definitely shouldn't be left wondering when your lawn is going to get cut.
Our app is designed to automatically match you with a new local pro whenever a provider drops off or misses a job, but it sounds like something went wrong in your case. We want to jump in and get this sorted out for you right away! Please send us a quick email at support@lawnguru.co with your account details so our team can personally check your profile and make sure you're set up with a reliable mower.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.