Much of the process is easy and intuitive, but there is one glaring exception...in app messages from professionals. Most services will at least send you an email that you have a message even if they m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've previously used this app. And lawn professionals will add it, tell you a time of arrival or wait the full 48 hours release the job and there's no limit to how many times they can do that. Aft... Mehr ansehen
Unternehmen hat geantwortet
Fast, quick, and easy. Just pay for the service online through LawnGuru and someone comes out and does it, no other interaction needed. Also, they provide a one-time lawn mowing service option unlike... Mehr ansehen
Unternehmen hat geantwortet
I was placed with a service person with low reviews and asked immediately for a change in person and Lawn Guru never even responded to my request. The person came and did not edge or complete the serv... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
LawnGuru makes outdoor home services simple. We connect homeowners with trusted local professionals for lawn mowing, yard cleanup, snow removal, and a variety of other outdoor services. Customers can get pricing, book service, manage appointments, communicate with their pro, and receive photo updates, all from the LawnGuru app or website. Whether you need recurring lawn care or help with a one-time project, LawnGuru gives you a convenient way to get the job done without the hassle of calling around for quotes. Every service is backed by the Guru Guarantee, giving you added confidence that your outdoor work will be completed with quality and care.
Why Homeowners Love LawnGuru
Vom Unternehmen geschrieben
- Easy Booking, Instant Quotes
- Getting your lawn and yard looking great has never been easier. Enter your address, get an instant quote, and book a trusted local professional in just a few clicks. No phone calls, estimates, or hassle.
- Complete Yard Care, on Your Schedule
- From lawn mowing and yard cleanups to mulching, hedge trimming, and seasonal services, LawnGuru makes it easy to care for your entire property. Book one-time or recurring services, manage your schedule, and make changes whenever you need to.
- Local Pros, Quality Work
- We connect you with experienced local lawn care professionals who take pride in their work. From lawn mowing and yard cleanups to landscaping and seasonal services, we've got your outdoor needs covered.
- Stay in the Know
- Know what's happening with your service every step of the way. Get updates, communicate with your provider, and view photos of completed work, all from the LawnGuru app.
The Guru Guarantee
Not satisfied? We'll make it right.
Your satisfaction is our priority. If you're not happy with a service booked through LawnGuru, just let us know within 3 days of completion. We'll send your provider back to make things right or issue a refund. It's that simple.
Kontaktinformationen
7420 E. MI State Road 36 P.O. Box 129, 48139, Hamburg, Vereinigte Staaten
- 855 807-8974
- support@lawnguru.co
- lawnguru.co
$15 Off Mowing Service! Use Code MOW15
2,5
Mangelhaft
233 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 32 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always reliable and did a good job.
1. Februar 2026
Antwort von LawnGuru
Hi Tracy, thank you for taking the time to share your feedback! Delivering reliable, high-quality service every time is always our goal, so we’re delighted to hear we met your expectations. We greatly appreciate your support and look forward to servicing your property again soon!
Unremarkable
15. Juni 2026
Antwort von LawnGuru
Hi Shawn, thank you for sharing your feedback with us! We appreciate you taking the time to leave a review. We're always striving to deliver a 5-star experience on every cut, so we’d love to learn how we can make your service top-notch next time. If there's ever anything specific we can do for you, please feel free to reach out to us at support@lawnguru.co!
Missed the entire back yard
13. Oktober 2026
Antwort von LawnGuru
Hi Lauren, thank you for sharing your feedback with us! We’re truly sorry to hear that your service fell short of expectations—delivering anything less than top-notch work is never our goal.
We want the opportunity to step in and make this right for you immediately! Please reach out to us directly at support@lawnguru.co so our support team can dig into your account details and get a resolution squared away for you right away. We look forward to hearing from you!
Always does a nice job
13. Oktober 2026
Antwort von LawnGuru
Hi Joseph, thank you so much for the great review! We are thrilled to hear that you consistently receive nice results on your yard.
We will be sure to pass your compliment along to your provider so they know their consistent hard work is appreciated. Thank you for choosing LawnGuru!
Needs some kind of alert for in app messages.
Much of the process is easy and intuitive, but there is one glaring exception...in app messages from professionals. Most services will at least send you an email that you have a message even if they make you log in to see the message. Lawnguru does not do this and I have missed multiple messages because as a customer there is no reason to log in daily.
18. September 2026
Antwort von LawnGuru
Hi William, thank you for sharing your review! We are so glad to hear you find the app easy and intuitive to use, but we sincerely appreciate you bringing this messaging notification issue to our attention. Missing important updates from your pro because of unnotified app messages is completely understandable frustration, and we want to make that communication as seamless as possible.
Your feedback regarding email or push alerts for incoming provider messages is super helpful for our product team. We would love to look into your notification settings with you and pass this directly to our developers so we can improve the experience. Please reach out to us at support@lawnguru.co so we can assist you!
Jose does a great job
Jose does a great job. He suggests lawn treatments needed at a reasonable price.
12. Oktober 2026
Antwort von LawnGuru
Hi Susan, thank you so much for taking the time to share this wonderful review! We are thrilled to hear that Jose is taking such great care of your yard and offering valuable recommendations to keep your lawn healthy at a fair price.
We will make sure to pass your compliment along to Jose so he knows his extra effort and expertise are appreciated. Thank you for being a valued part of the LawnGuru family!
Antwort von LawnGuru
"Hi John, thank you so much for taking the time to share this review! We are so glad to hear that your pro was polite and delivered a great cut for your lawn.
We will be sure to pass along your kind words to your provider so they know their professional attitude and hard work are appreciated. Thank you for choosing LawnGuru!
LawnGura never showed up to clear our…
LawnGura never showed up to clear our snow for the last two snow falls including the terrible sonw/ice storm in February 2026.
22. Februar 2026
Antwort von LawnGuru
Hi Rich & Cathy, thanks for reaching out, and I am so sorry to hear this. Dealing with a severe snow and ice storm is stressful enough without having your snow clearing missed, and I completely understand how frustrating that must have been.
We want to get to the bottom of what happened with your service during those storms and make things right. Could you please send us an email at support@lawnguru.co with your account info? Our team will jump right on this to investigate and get it sorted out for you.
Fast Quick Easy
Fast, quick, and easy. Just pay for the service online through LawnGuru and someone comes out and does it, no other interaction needed. Also, they provide a one-time lawn mowing service option unlike most providers - convenient for when you need a quick touch-up.
10. Oktober 2026
Antwort von LawnGuru
Hi Dylan, thank you so much for the fantastic review! We are thrilled to hear that you love the convenience of our platform and our flexible one time service options. Making yard care fast, simple, and hassle free is exactly what we aim for.
We really appreciate you taking the time to share your experience, and we are always here whenever you need a quick touch up or regular service!
Antwort von LawnGuru
Hi Richard, thank you so much for the great review! We are thrilled to hear that you are enjoying timely and reliable service on your yard. Delivering dependable work every single time is always our goal, and feedback like yours means a lot to our team and your provider.
Thank you for being a valued part of the LawnGuru family!
The person who cut my grass did a sorry…
The person who cut my grass did a sorry job!!! And when I got back in town & complained about it, I was told that to much time has passed since the job & nothing could be done about it. Pictures of my yard said otherwise… it was still a mess from that sorry lawn service.
11. August 2026
Antwort von LawnGuru
Hi Harry, thank you for sharing your feedback with us! We’re really sorry to hear that your service on 08/11/2026 wasn't up to par—delivering anything less than a great job is never our goal.
While this was brought to our attention outside of our standard dispute window, we still want to make sure you're taken care of and make things right! Please reach out to us directly at support@lawnguru.co so our support team can jump in, review your account details, and work on a resolution for you immediately. We look forward to hearing from you!
Snow removal was always great and…
Snow removal was always great and happened in a timely manner. Also, driveway and front steps were cleaned just the way I used to do it.
2. Dezember 2025
Antwort von LawnGuru
Hi Isaac, thank you so much for the fantastic review! We are thrilled to hear that your snow removal service was always on time and done to your exact standards. Knowing that our pros took care of your driveway and front steps just like you would mean everything to us.
We really appreciate you taking the time to share your experience, and we look forward to taking great care of your property for seasons to come!
Antwort von LawnGuru
Hi Roxanne, thank you for sharing your feedback with us! We’re truly sorry to hear that your experience last winter fell short of expectations—that’s definitely not the level of service we aim to deliver.
Winter services can be unpredictable, but our goal is always to keep things running smoothly and reliably for you. We’d love the opportunity to make this right. Please reach out to us directly at support@lawnguru.co so our team can look into what happened and get this squared away for you. We hope to hear from you soon!
Terrible x 100
11. Oktober 2026
Antwort von LawnGuru
Hi Timothy, thank you for reaching out and sharing your feedback. We’re truly sorry to hear that your experience with us has been anything but great—that’s definitely not the level of service we aim to deliver!
We want the chance to step in and fix this for you immediately. Please reach out to us directly at support@lawnguru.co so our team can dig into your account, figure out what went wrong, and make things right. We’re ready to help as soon as you get in touch!
Awesome customer service
6. Oktober 2026
Antwort von LawnGuru
Hi Cassandra, thank you so much for the awesome review! We are so happy to hear that you had such a great experience with our team. Delivering fast, helpful, and friendly support is always our top priority, and feedback like yours means the world to us.
Thank you for being a fantastic part of the LawnGuru community!
I need the leaves removed from the back…
I need the leaves removed from the back yard steps still. They did all else ok.
Thanx
6. Oktober 2026
Antwort von LawnGuru
Hi Krystal, thank you for reaching out and sharing your feedback! We’re so sorry for any confusion regarding your recent service.
Looking at your account, it looks like you currently have a standard recurring lawn mow set up rather than a dedicated Yard Cleanup or Leaf Removal service. Standard mows cover routine grass cutting and edging maintenance, while leaf cleanup requires a separate request so local pros know to bring the right equipment and allot extra time.
We’d love to help get your yard cleared! Please reach out to us directly at support@lawnguru.co—our team will happily jump in, assist you with setting up a leaf removal request, and get your property taken care of right away!
Easy to arrange on line
Easy to arrange on line. Very effective communication,.
Reliable worker who does good job and listens to comments
Fair price
9. Oktober 2026
Antwort von LawnGuru
"Hi Howard, thank you so much for taking the time to leave this wonderful review! We are thrilled to hear that your provider is reliable, takes pride in their work, and takes your notes to heart to give you the best cut possible.
We take a lot of pride in connecting you with pros who truly care about quality and great service at a fair price. We will be sure to share your kind feedback with your provider to let them know their dedication is appreciated. Thank you for choosing LawnGuru!
The lawn service is great
The lawn service is great, the only problem I have is the app; every time I try to tip the app shuts down and shuts me out.
7. Oktober 2026
Antwort von LawnGuru
"Hi Gail, thank you so much for the feedback! We are thrilled to hear that you love your lawn service, but we are so sorry for the app crashes when you try to tip your pro. Giving your provider a well earned tip should be easy, and we definitely want to get that fixed for you!
Please send us a quick email at support@lawnguru.co so our technical support team can look into your account and app version to get this resolved. We really appreciate you taking the extra step to support your pro!
i'll never use this service again nor…
i'll never use this service again nor would i recommend it to anyone
1. Juni 2026
Antwort von LawnGuru
Hi Jessie, thank you for sharing your feedback with us! We’re truly sorry to hear that your service on 06/02/2026 didn't live up to expectations—that’s definitely not the standard we aim for.
Looking back at your communication with us, it sounds like your yard was in need of a full cleanup—including leaf removal and bush trimming—rather than a standard maintenance lawn mow. Because basic mows only cover standard grass cutting and edging, heavy leaf cleanup and trimming fall under specialized services.
We’d love to help get your yard looking its best! If you still need a hand with a cleanup, please reach out directly to support@lawnguru.co so our team can jump in and take care of this for you right away.
I received no offers for the job
I received no offers for the job. I therefore went with a partial solution with ExperiGreen lawn care service.
29. September 2026
Antwort von LawnGuru
Hi James, thank you for sharing your feedback with us! We’re very sorry to hear you weren't able to get multiple offers for your dethatching request.
Because specialized services like dethatching require specific equipment and expertise, not all providers in every market offer it—meaning we only send requests to pros equipped to handle the job properly. That said, we’re actively working to bring on more top-rated providers in your area so you have more options for specialty lawn care down the road.
If you're still looking to get this project completed or need help setting up other services, please reach out directly at support@lawnguru.co. Our team is more than happy to jump in and assist!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.