Absolutely the worst online shopping experience I've ever experienced! Do yourself a favor and find another place to shop. Advertising reflects USA location, but my item was shipped from China. Not o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I haven’t found a way to rate/review the products I purchased on the site…particularly the gorgeous, stunning, colorful sweater I received last week. I would like to let others know it did not go over... Mehr ansehen
I bought a dress that ended up being too small. I contacted them on a weekend in regards to returning it or exchanging it. I received help immediately which I was surprised at but welcome it. I had... Mehr ansehen
Unternehmen hat geantwortet
Do not order from them. They have a 100% return policy which isn’t true. They offer a small amount to keep. They want you to ship it back to China when the store is supposed to be in US. My dress m... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
About Laura & Linda Charleston We are Laura & Linda, sisters and founders of Laura & Linda Charleston — a brand built on over 28 years of dedication to timeless style, comfort, and quality. Since 1998, our focus has been simple: to create collections that women can rely on every day. What began as a shared appreciation for well-made, elegant clothing has grown into a brand trusted by women who value pieces that feel as good as they look. We believe that fashion should never be overwhelming or trend-driven, but instead refined, wearable, and enduring. Each item in our collection is carefully selected with attention to detail, fit, and fabric. We prioritize comfort without compromising elegance, ensuring that every piece supports a woman’s confidence and sense of ease throughout her day. Our designs are not about following fast-changing trends, but about offering timeless options that remain relevant season after season. At Laura & Linda Charleston, we are committed to consistency and quality. We work closely with our partners to ensure that every product meets our standards, and we continuously improve our collections based on customer feedback and experience. For us, this brand is more than just clothing — it is about creating a reliable experience for women who appreciate thoughtful design, understated elegance, and lasting comfort. We are grateful for every customer who has been part of our journey, and we remain dedicated to serving you with care, transparency, and attention. With love, Laura & Linda
Kontaktinformationen
Vereinigte Staaten
- support@lauralindacharleston.com
- lauralindacharleston.com
2,5
Mangelhaft
66 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 7 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Poor quality and customer service
Do not order anything from this company. They won’t take returns. Instead they try to get additional money from you for shipping replacements while telling you to keep what you’re not happy with. Quality is very poor.
22. April 2026
Bewertung ohne vorherige Einladung
Unable to return item
Unable to return item. I've sent several emails. The emails I receive back are generic. No instructions on how to return purchase. There is no phone number to call. The shirts I ordered are too long and fall 2" above my knees. More like a dress than a shirt. Fabric is stiff.
17. April 2026
Bewertung ohne vorherige Einladung
Linda&laura Charleston is unresponsive…
Linda&laura Charleston is unresponsive Ordered a dress it’s not what I expected. The front was the same as pictured but the back was just a plain straight dress with a zipper. It was too small and way too short. I’m not having any response to my emails regarding return. There is no phone number to call to get return information. There website says to email for this information but I’ve sent several and get no response
14. April 2026
Bewertung ohne vorherige Einladung
Buyer beware
Purchased a dress for $54.00.
Dress did not fit properly. Zipper in the back was all bunched up in an area.
They offered me to exchange but a size bigger would be too big.
They told me I can keep the dress and they would give me $10 back. I will never use the dress so I will donate it to charity.
Do not order from this company if you can’t try it on ahead of time
8. April 2026
Bewertung ohne vorherige Einladung
No easy refunds
Due to international shipping, item took longer than anticipated to arrive. Once arrived, dress was poor quality and asked for the "easy" return & refund. It took over a week of back & forth emails for the co. to offer full refund. Though never giving the option to return, spoke of the high cost to return internationally. Company not based in Charleston, international entity.
Not even sure the proclaimed sisters are real.
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Laura & Linda Charleston
Hi Danielle,
Thank you for taking the time to share your feedback — we truly appreciate it.
We’re sorry to hear that your experience didn’t meet expectations. That’s absolutely not the standard we aim to deliver.
Our team is fully committed to making things right, and we’ve already reached out to you directly to ensure a proper resolution. Customer satisfaction and support are very important to us, and we always work to find a fair and efficient solution for every situation.
We are continuously improving our product quality, fulfillment process, and overall customer experience to better serve our customers.
If there is anything still open, please don’t hesitate to reply to our message — we’re here to help 🤍
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.