Absolutely the worst online shopping experience I've ever experienced! Do yourself a favor and find another place to shop. Advertising reflects USA location, but my item was shipped from China. Not o... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I haven’t found a way to rate/review the products I purchased on the site…particularly the gorgeous, stunning, colorful sweater I received last week. I would like to let others know it did not go over... Mehr ansehen
I bought a dress that ended up being too small. I contacted them on a weekend in regards to returning it or exchanging it. I received help immediately which I was surprised at but welcome it. I had... Mehr ansehen
Unternehmen hat geantwortet
Do not order from them. They have a 100% return policy which isn’t true. They offer a small amount to keep. They want you to ship it back to China when the store is supposed to be in US. My dress m... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
About Laura & Linda Charleston We are Laura & Linda, sisters and founders of Laura & Linda Charleston — a brand built on over 28 years of dedication to timeless style, comfort, and quality. Since 1998, our focus has been simple: to create collections that women can rely on every day. What began as a shared appreciation for well-made, elegant clothing has grown into a brand trusted by women who value pieces that feel as good as they look. We believe that fashion should never be overwhelming or trend-driven, but instead refined, wearable, and enduring. Each item in our collection is carefully selected with attention to detail, fit, and fabric. We prioritize comfort without compromising elegance, ensuring that every piece supports a woman’s confidence and sense of ease throughout her day. Our designs are not about following fast-changing trends, but about offering timeless options that remain relevant season after season. At Laura & Linda Charleston, we are committed to consistency and quality. We work closely with our partners to ensure that every product meets our standards, and we continuously improve our collections based on customer feedback and experience. For us, this brand is more than just clothing — it is about creating a reliable experience for women who appreciate thoughtful design, understated elegance, and lasting comfort. We are grateful for every customer who has been part of our journey, and we remain dedicated to serving you with care, transparency, and attention. With love, Laura & Linda
Kontaktinformationen
Vereinigte Staaten
- support@lauralindacharleston.com
- lauralindacharleston.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 7 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I like my shoes
I like my shoes, good quality, size perfect, second time i bought
I asked for a back view of the dress I…
I asked for a back view of the dress I ordered, They never sent it. I took a chance and ordered anyway and it is not as expected. They are charging me 14.95 to send back the dress!
Scam
Actually, I would give them a zero! The biggest scam ever!!! and I don’t know why they’re even allowed to publish such a website. It comes out of China and it’s nothing like you ordered and you can’t return this website needs shut down.
From ordering to receiving my beautiful…
From ordering to receiving my beautiful sandals- Perfect fit and as it was pictured .
Excellent Costumer Service!!
I bought a dress that ended up being too small. I contacted them on a weekend in regards to returning it or exchanging it. I received help immediately which I was surprised at but welcome it. I had no problems with getting a new dress. Their costumer service is excellent. I will do more business with them in the future!

Antwort von Laura & Linda Charleston
I agree with all the 1 star reviews
I agree with all the 1 star reviews. I wouldn't even give it 1 star. the dresses i bougt were on sale from $200. to $59.95. They are not even worth $10.00 There is no label or size in the dress. All the stitchhing on the layers is on the outside edge. it does not even closely resemble the pictures. i thought I was getting merch from their store, not China their "international warehouse" I was told. no way to talk to anyone in person that I have found. Scam is correct.
I rated this company a 4 star because…
I rated this company a 4 star because it took 15 days for my purchase to get to me. Also, although I got notification on tracking the package they were not clear where the package was at each time.

Antwort von Laura & Linda Charleston
This was the first time ordering from Quince
This was the first time ordering from Quince.
The quality of my order was excellent and I received my order quickly with tracking updates Thank you.
Kept me very informed on my order
Kept me very informed on my order. Product is as advertised. LOVE my shoes! Highly recommend.
The quality is horrible
The quality is horrible. The delivery was way to long and although they have a 30day return policy you have to send it to CHINA!! or take a discounted refund.
ordering from the website was easy
ordering was easy, product arrived on date promised. I did have to exchange the product(sizing issue), but customer service was very helpful and responsive.
I am on day 20 from placing an order…
I am on day 20 from placing an order and I do not have one tracking update. Customer service has been nice but a lot of canned reply messages. Hopefully the products are nice.
Beautiful shoes and great tracking…
Beautiful shoes and great tracking updates!
The experience and product are great!
The absolute worse company
The absolute worse quality
From the website, you think there were US based company, but the shipping and returns are through a center in China. And the returned is at the customers expense
They try to not have a return by offering a 30 or 40% back for the item.
.
Biggest scam
Biggest scam. Products were awful. And their “easy return policy” will cost me over $80 to return, and I won’t get refunded until products get received in China. Do not buy anything from this company!!!! I am suspicious if I will receive my money after paying for return!
Comfortable and stylish
I like the overall design of the sandals. They’re easy to slip on and don’t hurt my feet after wearing them for a few hours. Not the fastest delivery, but the product itself is good.
Lousy service and products
I ordered two dresses. They took a very long time to arrive (definitely RED flag) and when they finally arrived they were poorly made. When I emailed for directions for returning I was told it would cost be $32 for a shipping label. As an alternative solution they offered “for the same shipping cost” to send me replacement items and I could keep the original purchase. Why would I want another shoddy replacement or to keep dresses that don’t fit? When I rejected those options they told me they would refund me 30% - again this is not a satisfactory offer especially when their website states
✔ We have been providing the best service to our customers for over 28 years.
✔ Free, fast shipping with UPS.
✔ Easy returns within 30 days.
I call BS on this company. None of these things are true.
Beautiful styles
Beautiful styles. Don’t love the fabric
Nice quality, just a small detail
The item itself is very nice and feels well made. It looks good on and is comfortable to wear. I just wish the sizing had been a little clearer, but once I figured it out, it’s been great. Would still recommend.
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