Jordan handled the call like a season pro, great rappor and problem solving. Made the call effortless and also answered all my queries and found solutions at ease. Genuinely impressed with his custome... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Jordan was very professional and clear in explaining all I needed. My query was solved promptly and with a personal human touch that made it so easy to talk about my finances and resolve my last debt... Mehr ansehen
The gentleman I spoke to was extremely helpful. He explained everything so that it was understandable. He was polite, friendly and knew how to speak to me, as a person, and not talk down to me. A v... Mehr ansehen
I spoke with Annie and she was absolutely amazing and so understanding to my current situation, she is a credit to your team, P.S please pass her a message to let her know that I have been offered the... Mehr ansehen
Unternehmensdetails
Über Lantern
Vom Unternehmen geschrieben
There are different ways to help customers become debt free, and at Lantern we happen to believe in doing it the right way, one that involves treating our customers with the empathy and respect they deserve.
We offer flexible repayments that suit our customers individual needs and we’re good at listening to problems and helping to find solutions.
Vom Unternehmen geschrieben
Kontaktinformationen
Protection House, 83 Bradford Road, LS28 6AT, Leeds, Vereinigtes Königreich
- 0113 887 6876
- lanternuk.com
4,8
Hervorragend
6663 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very helpful
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you Tracy. We are glad to have been of service.
-Mark
Had a lovely woman who helped me with…
Had a lovely woman who helped me with me problem
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're happy to hear that our team member was able to help resolve the issue. We appreciate your positive feedback very much!
-Mark
Excellent no more i can say but fair…
Excellent no more i can say but fair play to all staff
13. April 2026
Antwort von Lantern
Colin, we're happy to hear that you had an excellent experience, and we appreciate your kind words towards our team! Thanks for sharing.
-Mark
Company are very helpful and listen to…
Company are very helpful and listen to you and don't judge
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
Thank you so much for leaving this feedback, we are so happy to know you felt supported - we expect nothing less from our agents.
Regards, Mark
really nice operator
really nice operator, very kind and understanding, made me feel at ease at these awkward times, very helpful
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're so happy to hear that our operator was kind, understanding, and helpful, making you feel at ease. We know it's not the easiest topic to discuss. Thank you for sharing your positive experience!
Thanks, Mark
Perfect and and efficient
Perfect and and efficient. Lovely person
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're always happy to hear that we have been efficient, but to be perfect!? Thank you for your kind words; we appreciate it.
Thanks, Mark
Great service very understanding
Great service very understanding
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are happy to hear that you had a great and understanding experience with our service. We appreciate your positive feedback so very much!
Thank you!! Mark
The agent was very understanding and…
The agent was very understanding and helpful
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate your feedback. We are so glad that our agent was helpful and understanding. Thank you for your positive review!
-Mark
Very helpful people without any problem…
Very helpful people without any problem to be sorted
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're so glad to hear that our team was helpful and that your issue was sorted out without any problems. We appreciate your positive feedback!
-Mark
Very good and nice lady Andreea
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you sharing your experience with us. We are so happy to hear that our advisor was nice and very good!
Thank you! Mark
I called re a missed payment and the…
I called re a missed payment and the person was extremely helpful and sorted out everything effortlessly and in a kind and understanding manner - job done ✔️
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're happy to hear that our service was helpful, and that your issue was resolved effortlessly with kindness and understanding. We appreciate your feedback!
-Mark
Lantern
These are great you can just by dealing with them theyre genuine people i was speaking to annie and she was amazing such a kind individual that explained everything clearly and helped find the best option for me can tell she genuinely cares about the people shes helping.
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We're happy to hear about your positive experience! It's wonderful to know that the agent was so kind and helpful, explaining everything clearly and finding the best option for you. We appreciate you sharing your feedback.
Regards, Mark
Very professional and helpful to fault
Very professional and helpful to fault.
Thank you.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate your positive feedback and are so happy to hear that you found our team professional and helpful. Thank you!
-Mark
Quick and easy had problem with…
Quick and easy had problem with payments being taken jordon sorted it quick and easy for me
11. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We are very happy to hear that Jordan was able to get your problem fixed, and get it done quickly. Thanks for the feedback!
-Mark
Antwort von Lantern
Thank you for the great five stars Malcolm.
Regards, Mark
I spoke to Ian who was understanding…
I spoke to Ian who was understanding and professionally compassionate regarding my personal circumstances.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you sharing your experience. We're happy to hear that our team member was understanding and professionally compassionate regarding your situation. We will be sure that Ian see's the lovely feedback.
Thanks, Mark
The women was amazing and made me feel…
The women was amazing and made me feel at ease and made me feel comfortable in talking,
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate your feedback and are so happy to hear that you felt at ease and comfortable talking to our team member.
Cheers! Mark
I was hesitant to ring not gonna lie
I was hesitant to ring not gonna lie. However a very nice man by the name of Jordan was on the other end. Straight away I felt at ease. His whole personality was wondering. He was very thorough and helpful kept asking if I understood and if I had any questions and what I should do I had any difficulties. Thank again.
10. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you taking the time to share your experience. We're happy to hear that you felt at ease and found our team member to be thorough and helpful. It's great to know that their support made a positive difference for you. Thank you again for your feedback!!
Regards, Mark
I spoke to a lovely advisor
I spoke to a lovely advisor named Annie (I think that's what she said her name was anyway my memory isn't the best!) I was quite quickly made to feel at ease and felt like she actually cared about my situation. All people working in customer service in anyway should be like this lady, was a pleasure to speak to her. I could write so much more but I would give 100* if it were an option! She deserves a bonus of some kind for her fabulous customer service!
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you taking the time to share your positive experience. We're so glad to hear that you felt at ease and well-cared for. It's wonderful knowing that Annie was able to make such a positive impact. The five stars on here are certainly worth 100 to her, i'm sure she will smile when she see's this.
Thanks! Mark
Was very helpful and polite
Was very helpful and polite
9. April 2026
Bewertung ohne vorherige Einladung
Antwort von Lantern
We appreciate you sharing your positive experience with us; we are so happy to hear that we were helpful and polite!
Thanks! Mark
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