KINGSTON Bewertungen 

Easy ordering and quick delivery. Good trade pricing!

I think the Kingston Brass faucets are beautiful.
I have a major problem with the company. I've needed to replaced the cartridges for most of my faucets - they are 15 years old and we didn't have a water softener for a lot of it. We have very hard water.

Online, the specifications sheet for a faucet shows the break-apart picture of the faucet. The cartridge is visualized. BUT, there is no correlating number that tells you which cartridge to order. It makes it REALLY HARD to replace the cartridges when needed.

I'm going to gradually replace all my faucets with another brand that will have better guidelines for finding replacement parts. (Yeah... it has been super frutrating.)

Very helpful with my return process.

Very pleased.

Thank you

Tommy

The faucet was beautiful but could not be put together due to missing part so it was returned.

The online ordering is always easy the order arrives when it is supposed to and the product is always high quality

I’m a plumber and have experience with Kingston brass. It is a solid very good quality fixture. I purchased a deck mount for my free standing tub. It was surprisingly cheap. The fixture came in and I installed it but failed to notice it was cocked at a funny forward leaning angle. Now thw cheap price made sense as another model that looked just like it was double the price. I didn’t see anything on the description about its forward leaning angle. Maybe I over looked it. I dunno. I was already so far in my project that I just rolled with it. It works great. It just looks peculiar. Oh well

Maria, our sales consultant, has been stellar every time I’ve needed parts or product. The quality of Kingston Brass products coupled with the service that we’ve received, keeps us coming back. The speed that we receive things is perhaps the largest differentiator from your competition.

It came fast, sales rep was very responsive and the price was good.

Kingston products are great and the insider prices can't be beat. My rep Mary Cortez is also just the best!

Easy to get help with answers, service reps are very friendly too

I was able to look online to find what was needed for my old Victorian Tub and Kingston had the size we needed and the price was right and delivery was great thru Fed Ex! Thank you for good service.

Everything arrived timely undamaged and the finish is beautiful! Brushed brass. I ordered a whole bathroom full of fixtures. Will order from this company again!

The plumber who services my house is a seasoned professional. The install should be a 3-4 hour job. He could not complete the job due to insufficient written instructions and the hot water hardware incorrectly marked by Kingston. He installed as best he could according to the provided printed instructions and it was backward so he had to uninstall is and try again. After 7 hours he left and the hardware is still not correct. The hot tab is on the cold faucet and the faucets shut off at the front of the sink and you have to turn them to the side to get water to run out. He called tech support and he will have to come back another time. This is a very season professional who had done a lot of work for me and either he will have to over bill me or he will short himself by not billing me for all his time. This is wrong. I called the Kingston customer service team and I was told their was nothing they could do. Unless we get a financial resolution for the extra labor I will never ever buy another KIngston Brass product.

The order was shipped quickly and received in excellent condition, Fit and finish of the kitchen faucet is very nice. All parts fit properly, plus surplus hardware was included in the packaging. We Like the traditional design with modern operation. The valves open and close with short, positive action. The sprayer also has a positive action and fits snugly in the receptacle, minimizing under-sink leaks. The sprayer handle is also brass, which is really nice, although that makes it heavier which takes some getting used to, All in all, I am very pleased with this Kingston kitchen faucet.