KINGSTON Bewertungen 

The accuracy and timeliness of the order was perfect. The parts installed (with a pro-plumber). And so far, so good on the quality, look and finish.

I had a little plastic extender piece break on my cold water handle in my shower. After going to Home Depot, Lowes and Ace Hardware, they all told me it was a Kingston Brass faucet and I needed to go to the manufacturer directly. This was over a month ago. I have gone back and forth with the support team at Kingston Brass, providing pictures multiple times, only to be told that they have determined that it is not theirs and they can't help. Extremely poor service. Not to mention that it took over a month for them to determine it isn't theirs, when everyone else says it is theirs...??!!! I would stay away from this brand!! Not worth it!!

Easy sight to get through

It is beautiful and does not splash all over the room like the big faucets.

I received excellent customer care assistance, a price matching a sale price at wayfair, and timely shipping and delivery. And I love my product.

I have purchased 10 sink faucets, 4 shower systems, and stand alone tub faucets in the last 6 months from Kingston brass. All are heavy solid brass - like you need to work out just to lift the sink sprayer - Just solid, well crafted products. I'd do it again if I was building another house.

Good quality hard to find fixtures. Customer support was also very helpful in selecting the correct items.

Great warranty, always has replacement parts.
Their not cheap but good quality.

Excellent product. Was searching for months to find a tub spout with a diverter that was longer than 8 inches. Wanted one at 12 inches, but the 10in spout from you is working wonderfully.

Quality and looks are both great

Prompted polite service quick response to all inquiries

Not a good experience

Have install but delivery was good and have had very good prior experience

The service was very good. However, they sent me the wrong part twice

I only gave it 4 stars because the showerhead is so tiny. It’s going to have to be replaced now.

Fast shipping …great quality faucet not like the cheep stuff I seen at Lowe’s and Home Depot. I will definitely be using Kingston for all my future purchases.

There was a glitch getting order status info. Yet, Miguel was very helpful when I called your Pro department.

BUYER BEWARE! Kingston Brass Inc. is a sham company selling sub-par plumbing fixtures. I have had nothing but problems with finish flaking off the 2 year old fixtures, Kingston's "customer service" tells me Kingston will not replace them saying "the finish is considered a living finish" and will change over time. Weasel words. Flaking off and showing the base metal is not a "living finish," it is just badly made. The shower diverter has also failed, also only 2 years old. Kingston brass has a 10 year warranty but they do not honor that. All were installed during our bathroom reno by a certified and experienced plumber. We are so disappointed with our new bathroom and now have to pay out of pocket for all the repairs and replacement of our fixtures.