Having used a few wall mounted key safes at elderly relations houses that had been sourced from some of the large DIY stores, I was less than impressed by their quality. I wanted to find something bet... Mehr ansehen
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Das sagen Bewerter
Excellent service. Bought key safe and fitting to give carers access and had no problems at all. Professional service; discussed where best to place the key safe and took time to explain how the key s... Mehr ansehen
Unternehmen hat geantwortet
The Key Safe company responded immediately to my questions by email and it was easy to get through to someone by phone who booked me a telephone appointment with their engineer, Natalia, who called on... Mehr ansehen
Unternehmen hat geantwortet
Purchased the excellent P500 key safe. Trust that it is secure. Fast delivery. The Keysafe Company also sell the accessories to install it at a very modest cost. Good online videos to assist.
Unternehmen hat geantwortet
Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- auch in
- Anbieter von Sicherheitssystemen
- Sicherheitsdienst
- Tresor- und Geldschrankhändler
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
Award Winning Police Preferred Key Safes
4,8
Hervorragend
2257 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The key box looks very sturdy
The key box looks very sturdy. I put it on the wall, and at the moment I am happy with it
26. Juni 2026
Antwort von The Key Safe Company
Hi Marian,
Thank you for your 4-star review!
We're delighted to hear you're happy with your key safe so far and that you're impressed with its sturdy construction. We design our key safes to provide reliable security and long-lasting peace of mind.
Thank you for choosing The Key Safe Company. We really appreciate your feedback and hope you continue to be pleased with your key safe for many years to come.
The safe arrived within 24 hours of…
The safe arrived within 24 hours of ordering. I opted for their installation service. I recieved a phone call the very same day the safe arrived to arrange an installation date. The following day the engineer arrived and installed the safe. He also explained how the safe worked and as I am a bit of a technophob he demonstrated how to programme in the security code. Excellent service I would highly recommend this company
21. Juli 2026
Antwort von The Key Safe Company
Hi Rosalind,
Thank you for your fantastic 5-star review!
We're delighted to hear you were impressed with both our delivery and professional installation service. It's great to know everything was arranged so quickly, and that our engineer took the time to explain how the key safe works and guide you through setting your security code with confidence.
Providing a smooth, supportive experience from ordering through to installation is exactly what we strive for, so your recommendation means a great deal to us.
Thank you for choosing The Key Safe Company. We really appreciate your support and hope your key safe provides you with peace of mind for many years to come.
Ordered a spare cover-it was easy to…
Ordered a spare cover-it was easy to find and order on the site and arrived quicker than expected.
20. Juli 2026
Antwort von The Key Safe Company
Hi Patricia,
We're delighted to hear you found it easy to locate and order your replacement weather cover on our website. It's also great to know it arrived quicker than expected.
Thank you for choosing The Key Safe Company. We really appreciate your support and hope your new cover helps keep your key safe protected for years to come.
Excellent service robust product
Excellent service. Robust key safe C500. I lost the instructions to change the code and sent an email the other evening. Within half an hour they replied with the instructions. Excellent.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Hi Catkin,
We're delighted to hear you're pleased with your C500 Pro Key Safe and the service you received. It's great to know our team was able to respond to your email so quickly and provide the instructions you needed to change your code.
Thank you for choosing The Key Safe Company. We really appreciate your kind words and are always here if you need any further assistance.
Excelent service
The website was clear and informative, ordering was simple and delivery fast. Installation was only a few days later. Excelent service.
20. Juli 2026
Antwort von The Key Safe Company
Hi Martin,
We're delighted to hear you found our website clear and informative, making it easy to choose and order your key safe. It's also great to know your delivery was fast and your installation was completed just a few days later.
Providing a smooth experience from ordering through to installation is exactly what we aim for, so your kind words mean a great deal to us.
Thank you for choosing The Key Safe Company. We really appreciate your support!
Good service
Good service, came on time, feels very solid! Of course, hard to know without taking a hammer to it, but well reviewed...
22. Juni 2026
Antwort von The Key Safe Company
Good afternoon,
Thank you for your great review! We're delighted to hear you were happy with our service, your delivery arrived on time, and that you're impressed with the solid construction of your key safe.
You're right—it certainly feels robust! While we wouldn't recommend testing it yourself, our key safes have undergone extensive attack testing using a range of tools, including hammers, to ensure they meet the high security standards our customers expect. So please don't try this at home!
Thank you again for choosing The Key Safe Company and for taking the time to share your experience. We hope your key safe provides you with many years of reliable security and peace of mind.
No problems at all
No problems at all, ordered Friday a.m. delivered next day. Well packaged. Seem to be well made. Hopefully it will give good service and security.
17. Juli 2026
Antwort von The Key Safe Company
Hi E Linnecar,
Thank you for your great review! We're delighted to hear your order arrived so quickly and was well packaged. It's also wonderful to know you're pleased with the quality and construction of your key safe.
We hope it provides you with many years of reliable service and the security and peace of mind you were looking for. Thank you for choosing The Key Safe Company!
Very easy purchase with next day…
Very easy purchase with next day delivery (paid for)
An extremely strong product with reassuringly heavy construction. Easy to code and install using the supplied masonry screws.
16. Juli 2026
Antwort von The Key Safe Company
Hi Tim,
Thank you for your excellent review! We're delighted to hear you found the ordering process straightforward and that your next-day delivery arrived as expected.
It's great to know you're impressed with the strength and solid construction of your key safe, and that you found it easy to set the code and install using the supplied fixings. Providing secure, high-quality products that are simple to use is exactly what we aim for.
Thank you for choosing The Key Safe Company, and for taking the time to share your experience!
Excellent product have used it before
16. Juli 2026
Antwort von The Key Safe Company
Hi Harry,
Thank you for your fantastic review! We're delighted to hear you've chosen our product again. It's always a compliment when customers return to us, and we're so pleased you've continued to have a positive experience.
Thank you for your continued support, and we hope your key safe serves you well for many years to come.
Good quality and service
Good range of products and competitively priced. Service was excellent and the Ark Tamo key safe is of very high quality. Fitting is straightforward for someone with basic DIY ability. Ensure you offer the key safe up to the wall to ensure it is flat and doesn't wobble, and use the template before drilling. Setting the code is easy [once you get your head around the fact it is the number of times each number is used, rather than the sequence of the numbers!]
13. Juli 2026
Antwort von The Key Safe Company
Hi Rakkertaz,
Thank you for taking the time to leave such a detailed review! We're delighted to hear you found our range of products competitively priced and that you were pleased with both the service you received and the quality of your Ark Tamo Key Safe.
It's also great to hear you found the installation straightforward, and we really appreciate you sharing your helpful fitting tips for future customers. We're especially pleased that, once familiar with how the code-setting works, you found the process easy to use.
Thank you again for your recommendation and for choosing The Key Safe Company. We hope your new key safe provides you with peace of mind for years to come.
Great product at a competitive price
Great product at a competitive price, superfast delivery, what more can you ask for? Would highly recommend this company. Keep up the good work. Many thanks.
13. Juli 2026
Antwort von The Key Safe Company
Hi Mr James,
Thank you so much for your fantastic review! We're delighted to hear you were pleased with the quality of your key safe, our competitive pricing, and our superfast delivery. Your recommendation means a great deal to us, and it's wonderful to know we met your expectations.
We really appreciate your kind words and support – we'll certainly keep up the good work! Thanks again for choosing The Key Safe Company.
Antwort von The Key Safe Company
Hi Mark,
Thank you for taking the time to leave us a fantastic review! We're delighted to hear your order arrived so quickly and that you found the key safe to be solid, well-made, and easy to set up with our clear instructions.
We really appreciate your support and hope your new key safe gives you peace of mind for years to come. Thanks again!
Very robust product giving a sense of reassurance
Delivered sooner than expected (on a Sunday, even), and had a call from the installer within the 5-7 working day window promised by The Key Safe Company. He advised me to set the code prior to his arrival – sound advice, as the safe took a little time to open, initially, while making settings inside the device certainly required close attention to the excellent little instruction/installation manual (an actual booklet, not a pdf!). Once done, everything was intuitive.
The technician was able to come the following day and used two types of drill to make installation on my rendered wall. He mentioned something about missing a "blower" - I think he meant he might normally have a suction device/bag attached to the drill to collect debris. In the absence of such, brick dust from the drilling accumulated in the work area.
The safe itself seems to be incredibly sturdy and weighs a lot for its relatively small size (probably it has layers of steel reinforcement). It gives a feeling of confidence and reassurance that there is a spare key easily accessible, should I lose or forget my own.
The push-button digits illuminate once the "clear" button is moved, and that is when the code gets entered for opening the safe.
The battery is only needed for illumination purposes; it does not control the opening and closing process which is entirely mechanical and would still work even with a flat battery.
3. Juli 2026
Antwort von The Key Safe Company
Hi Jonathan,
Thank you for taking the time to leave such a detailed review. We're delighted to hear that both the delivery and installation process met your expectations, and that you found the installation guide clear and helpful.
It's great to know you're pleased with the quality and security of your key safe. Providing peace of mind is exactly what we aim for, so it's fantastic to hear that the robust build and mechanical locking system have given you confidence in the product. We're also pleased that you highlighted the illuminated keypad and the fact that the battery is only used for the light, which is a feature many customers find reassuring.
We appreciate your feedback regarding the drilling dust during installation. We'll certainly pass your comments on to our installation partner as we're always looking for ways to improve the experience for our customers.
Thank you again for choosing The Key Safe Company. We really appreciate your recommendation and hope your key safe serves you well for many years to come.
Excellent service
Excellent service; fast delivery and installation undertaken promptly.
The key safe itself is strong and robust.
16. Juni 2026
Antwort von The Key Safe Company
Hi Bonnie,
Thank you for your fantastic review!
We're delighted to hear you were pleased with our service, from the fast delivery through to the prompt installation. It's also great to know you're happy with the strength and robustness of your key safe.
Thank you for choosing The Key Safe Company. We really appreciate your support and hope to be of assistance again in the future.
Fast response and great customer service
16. Juni 2026
Antwort von The Key Safe Company
Hi Andrew,
Thank you for your wonderful review! We're delighted to hear you were pleased with our fast response and great customer service. Providing helpful, efficient support is something we take great pride in, so it's lovely to know we met your expectations.
We really appreciate your support and thank you for choosing us!
Great in every way
Great customer service - friendly and helpful. Didn’t pay for next day delivery but the Keysafe I ordered came next day anyway with plenty of updates about delivery time. The C500 Pro looks a very sturdy peace of equipment, giving me peace of mind that it will indeed keep my key safe.
9. Juli 2026
Antwort von The Key Safe Company
Hi Marswi,
Thank you for your fantastic review! We're delighted to hear you had such a positive experience with both our customer service and delivery. It's great to know your C500 Pro arrived even sooner than expected and that you found the delivery updates helpful.
We're also pleased to hear you're impressed with the quality of the C500 Pro. Providing sturdy, reliable products that give our customers real peace of mind is exactly what we strive for. Thank you again for your kind words and for choosing us!
Antwort von The Key Safe Company
Hi Farayi,
Thank you for your wonderful review! We're delighted to hear you found your key safe easy to install and that it gives you confidence in its security. It's great to know you're happy with your purchase.
We really appreciate your support and thank you for choosing us!
Antwort von The Key Safe Company
Hi Heidi,
Thank you for your great review! We're so pleased to hear you're happy with your product and that it arrived quickly. It's great to know it's working well for you. We really appreciate your support and thank you for choosing us!
Fantastic service
Next day delivery! Kept updated with order .... fantastic service thankyou !
9. Juli 2026
Antwort von The Key Safe Company
Hi Neil,
Thank you for your fantastic review! We're delighted to hear you were pleased with our next-day delivery and the order updates throughout the process. Providing a smooth, reliable service is something we take great pride in, so it's wonderful to know we met your expectations.
Thank you for your support, and we hope to serve you again in the future!
I think the key safe itself is great
I think the key safe itself is great. The instructions for installing it are incomprehensible. It took two us a good hour to fathom what was meant. See if you can’t find a better way if describing the process.
15. Juni 2026
Antwort von The Key Safe Company
Hi Zina,
Thank you for taking the time to leave your review. We're delighted to hear you think the key safe itself is great, but we're sorry to learn that you found the installation instructions difficult to follow.
We really appreciate your feedback, as we're always looking for ways to improve. Alongside the printed instructions, we've also created simplified installation guides and step-by-step video tutorials on our website to make the process as straightforward as possible. We'll continue reviewing our documentation to see where we can make it even clearer for future customers.
Thank you again for your valuable feedback, and we're pleased you were happy with the key safe overall.
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