Product as described. Installing was ok. The template is in paper form and needs to be cut out of the instructions. But getting the code sorted was quite difficult, even with instructions ,and took a... Mehr ansehen
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Das sagen Bewerter
The lock arrived really quickly, the instructions were very easy to follow and there were videos as well if needed. It looks much better than the old one that I had in place and of course it’s much sa... Mehr ansehen
Unternehmen hat geantwortet
Prompt order and delivery service Thought product would store the fob and key easily but with the ring the key was too long and we have to ring fob and key together. Very pleased to get away from c... Mehr ansehen
Unternehmen hat geantwortet
As usual, excellent service from the Keysafe company. The Keysafe I ordered arrived beautifully packaged the next day. it is the fourth one I’ve had and I am confident it will perform outstandingly a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Sicherheitsausrüstungsgeschäft
- Tresor- und Geldschrankhändler
- Sicherheitsdienst
- Anbieter von Sicherheitssystemen
Vom Unternehmen geschrieben
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police-preferred key safes to the UK market. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Vom Unternehmen geschrieben
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Kontaktinformationen
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Vereinigtes Königreich
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
4,8
Hervorragend
1997 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to order & delivery very quick
20. April 2026
Very good communication via customer…
Very good communication via customer service team.
20. April 2026
Very satisfied with the service and the…
Very satisfied with the service and the key safe, easy to use
Thank you MARTIN WENSLEY
20. April 2026
Antwort von The Key Safe Company
Thank you, Martin, for your lovely review. We’re delighted to hear that you’re very satisfied with both the service you received and your key safe.
It’s great to know you found it easy to use, as providing secure products with a simple user experience is always our aim.
Thank you again for choosing The Key Safe Company — we truly appreciate your support.
Antwort von The Key Safe Company
Thank you, Simon, for your fantastic review. We’re delighted to hear that you really rate the key safe and found it easy to install and set up.
Making our products simple to use while delivering dependable security is always our goal, so it’s wonderful to know it has been the perfect fit for you.
Thank you again for choosing The Key Safe Company — we truly appreciate your support.
Great product (although not yet used)!
Great product (although not yet used)!! Prompt delivery and efficient communications.
16. September 2025
Antwort von The Key Safe Company
Thank you for your great review. We’re delighted to hear that you were pleased with the product, along with our prompt delivery and efficient communication.
Even though you’ve not yet had the chance to use your key safe, we hope it proves to be an excellent choice once installed and in use.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
The lock arrived really quickly
The lock arrived really quickly, the instructions were very easy to follow and there were videos as well if needed. It looks much better than the old one that I had in place and of course it’s much safer than the old one. I should’ve done this from the very beginning, but I now know that my house is secure as I’m my keys because of this amazing box.
17. April 2026
Antwort von The Key Safe Company
Thank you, Keith, for your fantastic review. We’re delighted to hear that your key safe arrived quickly and that the instructions were easy to follow, with the videos providing extra support if needed.
It’s wonderful to know the new lock looks better than your previous one and, most importantly, gives you greater peace of mind about the security of your home and keys. That confidence is exactly what we aim to provide.
Thank you again for your kind words and for choosing The Key Safe Company.
Great product great service great company!
As usual, excellent service from the Keysafe company. The Keysafe I ordered arrived beautifully packaged the next day. it is the fourth one I’ve had and I am confident it will perform outstandingly as the other three have done.
16. April 2026
Antwort von The Key Safe Company
Thank you, Simon, for your fantastic review and continued loyalty. We’re delighted to hear that, once again, you received excellent service and that your latest key safe arrived beautifully packaged the very next day.
It means a great deal to know this is your fourth key safe from us and that your previous three have performed so well. Repeat customers like you are the highest compliment we could receive, and we truly appreciate the trust you place in us.
Thank you again for choosing The Key Safe Company — we look forward to helping you again in the future.
Keysafe as described but code setting not easy
Product as described. Installing was ok. The template is in paper form and needs to be cut out of the instructions. But getting the code sorted was quite difficult, even with instructions ,and took a while, hence 4 stars. Would advise anyone not DIY savvy to consider getting it installed professionally. Delivery of item was prompt.
14. April 2026
Antwort von The Key Safe Company
Thank you for your review and for taking the time to share such detailed feedback. We’re pleased to hear that the key safe was as described, installation went smoothly, and delivery was prompt.
We also appreciate your honest comments regarding the paper template and the code-setting process. We understand that setup can feel a little tricky at first, and feedback like yours is incredibly helpful as we continue to improve our instructions and overall customer experience.
Your suggestion about considering professional installation is a valuable one and may be very helpful for other customers too. Thank you again for choosing The Key Safe Company.
Antwort von The Key Safe Company
Thank you, Sus, for your great review. We’re delighted to hear that you found the product strong, secure, and well made.
Providing high-quality, reliable key safe products is always our priority, so it’s wonderful to know we met your expectations.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
Delivered as stated
Delivered as stated. I paid extra to have it installed on outside wall and the guy came 3 days after delivery. Explained how to use it. So a well done to everyone.
23. März 2026
Antwort von The Key Safe Company
Thank you for your lovely review. We’re delighted to hear that your order was delivered as promised and that the installation was completed promptly just a few days later.
It’s also great to know the installer took the time to explain how to use your key safe, helping make the whole experience smooth and straightforward.
Your kind words mean a lot to the whole team, and we’ll be sure to pass on your feedback. Thank you again for choosing The Key Safe Company.
Prompt order and delivery service
Prompt order and delivery service
Thought product would store the fob and key easily but with the ring the key was too long and we have to ring fob and key together. Very pleased to get away from combination. This is third key safe I have fitted in three years. Key press is not as precise as I would like especially as this is for carer access. Love the turn key open brilliant. Hope it is resilient time will tell. Excellent service in ordering despatch and delivery brilliant thanks
15. April 2026
Antwort von The Key Safe Company
Thank you for your detailed review. We’re delighted to hear that you were pleased with the ordering process, dispatch, and delivery service, and that the turn-key opening feature has been a real positive for you.
We also appreciate your honest feedback regarding the internal space, key press precision, and suitability for storing the fob and key together. Insights like yours are incredibly valuable, especially when the key safe is being used for important carer access. We understand how important reliability and ease of use are in those situations.
It’s great to know this is your third key safe and that you chose us for your latest purchase. We truly appreciate your trust and hope the product continues to perform well over time. Thank you again for choosing The Key Safe Company.
Good service; police approved key safe
I was directed to The Key Safe Company when searching for a police-recommended secure key safe. The online details were clear and detailed. I ordered and the key safe was delivered promptly. It comes with masonry fixings and clear instructions on setting the code and fixing. Great!
15. April 2026
Antwort von The Key Safe Company
Thank you for your fantastic review. We’re delighted to hear that you found us while searching for a police-recommended secure key safe and that our online information was clear, detailed, and helpful.
It’s also wonderful to know your order arrived promptly and that the included masonry fixings and setup instructions made everything straightforward. We always aim to provide both secure products and a smooth customer experience from start to finish.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
The product is great
The product is great - strong and easy to use.
I paid extra for the fitting service but it took about 3 weeks for this to be completed so it was a good job that I wasn’t in a hurry!
20. März 2026
Antwort von The Key Safe Company
Thank you, Pamela, for your review. We’re delighted to hear that you’re pleased with the product and found it strong and easy to use.
We’re sorry to hear that the fitting service took longer than expected to be completed, especially after paying for the additional service. We understand how frustrating delays can be, and we appreciate your patience while this was arranged.
Your feedback is very valuable and helps us review our installation service to ensure a smoother and quicker experience going forward. Thank you again for choosing The Key Safe Company.
Helpful information prior to purchase
Helpful call, prior to purchase, with someone knowledgeable about the product that I was considering, which contributed to my decisionmaking.
We haven’t yet installed the safe though. So I can’t yet comment on how it functions in situ.
14. April 2026
Antwort von The Key Safe Company
Thank you, Mrs Talbot, for your thoughtful review. We’re delighted to hear that the call before your purchase was helpful and that our knowledgeable team member could provide the information you needed to support your decision.
We believe choosing the right key safe should come with clear guidance and honest advice, so it’s wonderful to know this made a difference.
We hope installation goes smoothly and that the safe performs just as well once in place. Thank you again for choosing The Key Safe Company.
Antwort von The Key Safe Company
Thank you for your excellent review. We’re delighted to hear that you were pleased with both our customer service and delivery.
Providing a smooth experience from order to arrival is always our goal, so it’s wonderful to know we met your expectations.
Thank you again for choosing The Key Safe Company — we truly appreciate your support.
Antwort von The Key Safe Company
Thank you, Colin, for your excellent review. We’re delighted to hear that you’re pleased with our products and the delivery times you received.
We always aim to provide high-quality products alongside a fast and reliable service, so it’s great to know we met your expectations.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
Antwort von The Key Safe Company
Thank you for your great review. We’re delighted to hear that you were pleased with the quick service and that our team took the time to call and check you had ordered the correct fixing kit.
We always aim to go the extra mile to make sure our customers receive the right products first time, so it’s wonderful to know this was appreciated.
Thank you again for choosing The Key Safe Company — we truly value your support.
An Easy purchase.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von The Key Safe Company
Thank you, Brian, for your review. We’re delighted to hear that your purchase was an easy and straightforward experience.
We always aim to make ordering simple and hassle-free from start to finish, so it’s great to know we delivered on that for you.
Thank you again for choosing The Key Safe Company — we really appreciate your support.
Good customer service
Contacted me and provided a solid product to replace out of stock item. Excellent company with excellent customer service
13. April 2026
Antwort von The Key Safe Company
Thank you for your fantastic review. We’re delighted to hear that you were pleased with both the customer service you received and the replacement product we provided when your original item was out of stock.
We always aim to keep our customers informed and ensure we find the best possible solution when issues arise, so it’s wonderful to know this made a positive impression.
Your kind words about our company and service mean a great deal to the whole team. Thank you again for choosing The Key Safe Company.
The key safe seems to work well
The key safe seems to work well. But it has only been used for a few days.
My complaint is - i paid for next day delivery, which should have been Thursday. The parcel arrived Saturday...
9. April 2026
Antwort von The Key Safe Company
Thank you, Paul, for your review. We’re pleased to hear that your key safe seems to be working well so far and hope it continues to meet your expectations over time.
We’re very sorry to hear that your next day delivery did not arrive as promised and instead reached you on Saturday. We completely understand how frustrating that must have been, especially when you had paid for an upgraded delivery service. This is not the standard we aim to provide, and we appreciate you bringing it to our attention.
Your feedback is valuable and helps us review both our processes and courier performance. Thank you again for choosing The Key Safe Company.
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