This company is a complete fraud. There refund policy is a complete scam. They are in China and not a US Company. You will not be able to return your purchase and get a full refund no matter what. The... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The dresses are quoted as "made to order" yet expert seamstress pointed out significantly poor quality & is not "handmade". The sizing is absurd & is not accurate on the site. Unfortunately the poli... Mehr ansehen
Unternehmen hat geantwortet
The dress looks amazing!! It is exactly what I ordered. I did a custom size and it fits like a glove. Amanda reached out to me right after I ordered to confirm color. She was a life saver as my phone... Mehr ansehen
Unternehmen hat geantwortet
Finding the perfect wedding dress is stressful, but June Bridals made it a dream. You can tell immediately that they take immense pride in their craftsmanship—the fit was absolutely flawless and requi... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shop wedding dresses, bridesmaid dresses, prom dresses, formal dresses & evening dresses at affordable price. High quality dresses come in all styles and silhouettes.
Kontaktinformationen
Beijing, Vereinigte Staaten
- junebridals.com
3,1
Akzeptabel
314 Bewertungen
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
If I could give them minus stars I would.
Truly the worst customer service experience I've ever experienced from a clothing store. They make the return process practically impossible by not replying to emails for weeks and avoiding sending a return address and instructions. The phone number on their website just rings and rings, so it likely isn't legitimate. The only option is emailing and messaging through their website.
After a month of persistent emailing, they have finally sent me a return address, but decided they'll keep the shipping cost from sending it to me. Given that their address is in China, it'll basically cost me half the price of the dress to return it to them and, when they finally receive the dress, it will take 3 or 4 weeks (probably longer) to receive the money in my bank account.
Please don't put yourself through this nightmare and just shop somewhere else.
16. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Rosie,
Thank you for your feedback. We sincerely apologize for the delays and frustration. Our return policy does state that customers are responsible for return shipping costs ("shipping cost for both ways excluded"). However, we understand your concerns and are here to assist with your return. For future orders, we recommend double-checking our size chart to ensure the best fit. Should you need further help, please reply directly to our latest email.
Best regards,
Junebridals
Scam China company with exhorbitant return fees
I ordered a dress with specific measurements. For starters, none of the measurements matched. The wrist of the dress was supposed to be fitted with a loose arm, well the wrist was sewn so large it was 3x the size of my wrist. I sent pictures showing the measurements were off , they acknowledged the errors and offered a full refund. I had no idea the company is located in China. I brought the dress to my local pack and ship and it was going to cost $100 to ship it back , for a dress that was $169. This company messed up my order and didn't even send a prepaid return envelope. RUN!!!!! They know you won't return the dress when the return fees are exorbitant! The quality was pretty poor as well! No where on there return page does is provide the address you would need to send back a return to. Look at their return policy! No where does it list a China address.
They are a scam company , maybe you might get lucky but their reviews must be all fake and if you have to return you are screwed! Don't do it!!!!
12. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Customer,
Thank you for sharing your feedback. We’d like to clarify a few points to ensure transparency:
1. Custom Sizing: The dress was crafted precisely to the measurements you provided, including the measurement taken at the fullest part (as stated in our guidelines). We also shared a size chart and QC images of the measurements of your dress for reference.
2. Sleeve/Wrist Fit: Our tailoring team scales proportions based on the measurements submitted. If you had specific requests for sleeve tightness, noting this in the order would have ensured adjustments.
3. Return Process: Our policy requires customers to contact support first for return authorization (to streamline logistics). The return address is provided once a return is approved.
We stand by our craftsmanship and are happy to assist further. If you still have other questions, please contact us at any time.
Thank you.
Junebridals
Refund never came
After a month I have still not received the promised refund, despite emailing once the 14 business days had passed. Very disappointed they cannot keep their promise. It seems like this is a scam
2. April 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Valued Customer,
We sincerely apologize for the frustration caused by the delayed refund. This is not the experience we want you to have, and we take full responsibility for the miscommunication regarding processing timelines.
Upon reviewing your case, we confirmed that the refund was approved and is currently pending bank processing. However, refund processing times vary depending on the bank, and we have escalated your case to expedite the resolution. The funds should appear in your account within the next week.
Thank you for holding us accountable. We are committed to improving our refund tracking system to prevent future delays. If you have any further questions or concerns, please don’t hesitate to reach out. We’re here to help!
Sincerely,
Customer service center
This website is a scam
This website is a scam! I’ve ordered 2 dresses and per their policy for returning, you have to get an address to return back. The problem is they do NOT communicate and ignore your emails. I’ve reached out 6 times and still nothing! I’m convinced I will not be getting my money back. But I will make sure to not let this happen to others! It is not okay! You need to respond to costumers and follow your policy. Bad business
8. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Monica,
Thank you for sharing your concerns, and we sincerely apologize for the frustration you’ve experienced. We want to clarify that our team has proactively provided return options via email, including addressing your request if you choose to proceed with a return. Our messages may have been missed or filtered into spam—we’ll resend them immediately!
To resolve this promptly, we’ve also sent you a direct message here with the return details. Your satisfaction is our priority, and we’re committed to ensuring a smooth refund process. Please check your inbox and reply at your earliest convenience. Thank you for your patience as we make this right.
Best regards,
Junebridals
Just horrible all around
Doesn’t look like the picture and customer service is horrible! Never get any response until maybe a month later if you’re lucky.
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Josie,
Thank you for your feedback, and we’re truly sorry to hear the item didn’t meet your expectations. We strive for complete transparency, so we’d like to gently clarify that the product images and descriptions are carefully measured to reflect the actual design. However, size discrepancies can sometimes affect how the garment fits and appears, which may explain the confusion.
To resolve this, we’ve already sent you return instructions via email (please check your inbox or spam folder).
We genuinely want to make this right for you!
Thank you for your understanding.
Best regards,
Junebridals
Amazing!
These are beautiful knock offs of the designer dresses. Would definitely recommend. I got so many compliments and it fit like a glove. Not see through at all and stretchy material.
8. Mai 2025
Antwort von June Bridals
Dear Melissa,
Thank you so much for your kind words! 🌟 We’re thrilled to hear you loved the dress and that it fit perfectly. Your recommendation means the world to us! Come back anytime for more styles that combine quality and elegance. Happy styling!
Best regards,
Junebridals
Poor communication
I ordered a dress that sadly just wasn't what I was expecting and am trying to return but despite multiple emails now, there's no response and it's eventually going to fall out of the return period. I was going to just order another dress on their site but if this is the level of service I get, I may just look elsewhere :(
1. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Hi Alex,
We sincerely apologize for the frustration caused. After reviewing our records, we couldn't locate any emails from your order. To ensure we address this promptly, could you confirm if your messages were sent to support@junebridals-service.com? If so, please reply with your contact details and order number, and we’ll prioritize resolving this immediately.
We value your trust and will do everything to make this right.
Best regards,
The June Bridals Team
Never buy from June bridal
My dress came, I didn't order custom measurments just a regular size 8 but it fit. Does not look like the dress in the picture. The quality was awful. Sleeves were oversized by way too much and not sown properly, loose threading and over all sloppy. So I try to return to get a refund because I am not wearing something slopt together on my wedding day. I tried emailing repeatedly with no answer back, I even tried to call a number numerous time that I found on the website with absolutely no answer. I've tried to get in contact with this company over a dozen times with no answer, absolutely no customer service. So, I guess I was taken for a few hundred dollars, left with a crappy dress that I won't be compensated for and my wedding is in July so thank you June bridals for making the wedding process even more stressful and costing me more money. I will never buy anything from them again and will let everyone know of the incident so it doesn't happen to anyone else I know.
5. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Ella,
We sincerely apologize for the delayed response to your concerns. We will prioritize your case today and email you a detailed resolution by the end of the day.
To address your experience:
We will issue a full refund of the cost of the returned product (The round-trip shipping cost will be deducted from the refund) after you return the dress, according to the return policy.
A return instruction will be provided for your convenience.
We deeply regret the stress this caused and are committed to resolving this urgently. Please check your inbox later today for our follow-up email.
Thank you for being so patient,
June Bridals
CUSTOMER SERVICE IS APPALLING
CUSTOMER SERVICE IS APPALLING! DON'T BUY FROM HERE! They sent me the wrong dress color and the fabric was different than the photo. Also, the same dresses are on amazon for half the price. I am trying to get a clear answer on if if they're trying to double charge me for shipping to send the dress back for my full refund and they don't respond. I wish I looked at the reviews to this site beforehand.
24. April 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Mollie,
We apologize profoundly for the delay in addressing your concerns. We will resolve this matter today and send a detailed email response before the end of the day.
Here’s what we’ll do:
Provide clear instructions for a seamless return process.
Issue a full refund of the cost of the returned product (The round-trip shipping cost will be deducted from the refund) after you return the dress, according to the return policy.
Your feedback is invaluable, and we will ensure this is rectified promptly. Expect our email shortly.
Sincerely,
June Bridals
I ordered this dress for a special…
I ordered this dress for a special occasion and overall had a decent experience. One of the best things was that it arrived a few days earlier than expected, which was a nice surprise and gave me extra time to prepare. The dress itself was quite pretty and had the weight and feel of a traditional wedding dress, which made it feel high-quality.
However, there were a couple of downsides. The dress didn’t look exactly like the picture, which was disappointing. Also, the bra inserts were sewn in incorrectly, which affected the fit and comfort. With a few alterations, it will work out.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Felecia,
Thank you for taking the time to share your experience.
Your feedback about the dress’s craftsmanship and discrepancies from the product image has been documented. We will carefully review this to improve future designs and ensure accurate representation in our listings.
We value your input and are committed to elevating our quality standards. If you need further assistance, feel free to reach out anytime.
Wishing you all the best,
June Bridals
False Advertisement, Unfair Policies
Do not buy from June bridals, they use false advertisement, also communication with them is is terrible. They do not even have a phone number to get in touch with anybody, you have to reach them through email and nobody responds in a timely manner. I bought a dress off of their site was not what I expected not looks nothing like the photo been trying to get a return and refund and I’m getting thrown through multiple hoops to try to get it. My next step is trying to do a dispute with my bank. I should not have to pay a $76 for shipping to return the item and then not get the full refund.
27. März 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Angel,
We sincerely apologize for the frustration and delays you’ve experienced. Your case has been escalated, and we will send a resolution email to you today.
Our next steps:
Investigate internal communication gaps to prevent future issues.
A return instruction will be provided for your convenience.
We will issue a full refund of the returned dress(The round-trip shipping cost will be deducted from the refund) after you return it, according to the return policy.
We appreciate your patience and will ensure this is resolved by the end of the day.
Best regards,
June Bridals
They use false advertisement
They use false advertisement. What I ordered and what I received is not near the same dress! Do not waste your time or money on a dress from them! They are rude. And do not want to refund your money!
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear April,
Thank you for sharing your concerns, and we sincerely apologize for the frustration you’ve experienced. We take feedback like yours very seriously.
Our records show that detailed return instructions were emailed to you promptly after your purchase. If unsatisfied with the item, we strongly encourage you to follow the outlined return process to initiate a refund. If you cannot locate the email, please check your spam folder or reply directly to this message—we’d be happy to resend the instructions immediately.
Your satisfaction is our priority, and we regret any miscommunication or inconvenience caused. Please let us know how we can further assist you.
Best regards,
Junebridals
I am increasing the stars as I get more…
I am increasing the stars as I get more communication from customer service. I am sure it is a very busy time for this company and I am trying to be understanding of that. One thing that is confusing is the way the emails come in, I ended up missing a very important one so my dress was put on hold. My advice for anyone going back and forth with customer service is to scroll down and look at all email exchanges thoroughly.. I am hoping my issues has been addressed and I will get my dress soon!
26. April 2025
Bewertung ohne vorherige Einladung
SCAM.
SCAM.
Here we are, April 25, and still nothing resolved. They emailed me saying they would issue a refund and I should expect it in 3-6 business days, that was April 2….this company is a joke and a scam. Please see my past reviews as my experience with this company has proved to be nothing more then infuriating.
Terrible Customer service when you want to return
I ordered the same dress in two different sizes for my daughter. June bridal was quick to respond when it came to questions about my order. They confirmed via email that I could return if needed, and when the dresses arrived, they did not fit the way we hoped. We are going on almost 3 weeks with no communication despite multiple calls and emails to their support team to approve the return based on the return policy. This is very disappointing and frustrating and I would never recommend this company to anyone. They give a time window for their returns, and I personally feel that they intentionally do not respond In time for my order to not be eligible for return.
Update 03/19
June Bridal did finally respond. Offering ridiculous options to resolve:
That I pay half of the cleaning fee for the one dress we took out of packaging to try on (we found bugs in the fabric upon opening!) and pay for “full round trip shipping” of both dresses. Or I pay for half the cleaning of opened dress and pay for full round trip shipping of the dress but get a whopping 20% refund for the unopened dress and I get to keep the monstrosity. I know it shipped from California but are made in China, so I wonder if they are going to hit me with the shipping back to China. Considering that when we opened one of the dresses to try on there were bugs in the folds of the fabric I do expect them to cover shipping. This was communicated 03/17 so we shall see how long it takes for them to resolve. My ask is simple: full refund and shipping covered.
25. April 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Customer,
Thank you for sharing your feedback. We take all concerns seriously and aim to resolve issues transparently.
Both refunds of $ 200 each (totaling $400) were processed on April 2nd to your original payment method.
Depending on your bank, the transaction typically takes 3-6 business days to reflect in your account. We explicitly communicated this timeline in our email dated April 2nd, advising you to contact us by April 10 if the issue remains unresolved. But received no communication until April 24.
We’ve attached refund confirmations through email and urge you to check with your bank for transaction details.
About Public Accusations:
We deeply regret the terms used in your review. Claims of fraudulent activity are factually incorrect and damaging. Our team remains committed to fair resolutions. Should the refunds still be delayed, we’re happy to work with you and your bank to trace the transactions.
Best Regards,
Junebridals
Great experience
Harriet helped me, and she was informative and very responsive. She made sure I knew what measurements I needed. I don’t think they work on the weekends though, just a heads up. My dress came a week earlier than expected! And I love my dress!!! My garment bag, however, has a broken zipper. But they have offered a refund with no problems!
24. April 2025
Antwort von June Bridals
Dear Cheyenne,
🌟 Thank you for your wonderful feedback! 🌟
We’re thrilled to hear how much you love your dress and that Harriet provided such helpful and responsive service—she truly enjoys ensuring every detail is perfect for our customers! 🥰
A huge thank you for your patience regarding the garment bag zipper. We’ve issued your refund promptly and apologize again for the inconvenience. Your understanding means the world to us!
P.S. You’re absolutely right—our team takes weekends off to recharge, but we’re always back Monday-Friday to assist with any needs. 😊
Wishing you many joyful moments in your beautiful dress! Please don’t hesitate to reach out if you need anything in the future.
Warm regards,
Junebridals
For under 300 ..it's to be expected
It was not shipped well. It was bunched up and stuffed into a slider zipper bag, then placed in a plastic shipping bag. The decorations on the dress are not sewn on, they are poorly glued on (coming up on all the edges). The color was not as the picture showed (alot lighter than pictured). The buttons are fake. a actual zipper is what is on the back (I actually like that). The button was super loose at the neck in the back and needs to be fixed before worn. All in all I wasn't expecting perfection for under 300$. You get what you pay for after all. I am glad that I have a seamstress for a future mother in law.
23. April 2025
Antwort von June Bridals
Dear Nichole,
We appreciate your detailed feedback. To protect garments during transit, we use lightweight packaging that may appear compact—rest assured, this doesn’t compromise quality. Regarding the decorative elements, our team prioritizes a balance between fidelity of the dress's aesthetics and durability, but we’ll certainly revisit your notes.
Thank you for your constructive insights.
Best regards,
Junebridals
I ordered a dress and a completely…
I ordered a dress and a completely different one was sent. I followed the process to return. I did this 4 times and no one ever got back to me. Please do not order from this company!!!
12. März 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Hi CM,
We sincerely apologize for the unacceptable experience you've had with your order.
This is not the standard we strive for, and we take full responsibility for the communication breakdown during your return attempts. Our team is urgently reviewing our return process to prevent such oversights. Please contact us directly at support@junebridals-service.com so we can prioritize your return and offer a goodwill gesture for the inconvenience.
Your feedback is invaluable, and we're committed to making this right.
Best regards,
Junebridals
You get what you pay for
The dress I received looks like a cheap version of the one I ordered.
21. April 2025
Antwort von June Bridals
Hi Alexis,
Thank you for sharing your concerns.
We aim to balance affordability with quality craftsmanship, and we regret that the product didn’t meet your expectations.
We acknowledge there’s room for improvement in aligning product presentation with online visuals.
Best regards,
Junebridals
No response for return confirmation
I ordered a dress that was pretty, but did not fit well or look good on me. I emailed to get a return confirmation, as the refund policy describes, but have not received a response. I emailed on 4/10, 4/13, and 4/20. No response.
22. April 2025
Bewertung ohne vorherige Einladung
Antwort von June Bridals
Dear Jess,
We sincerely apologize for the delayed response and any inconvenience caused. Our team has reviewed your case, and a colleague has reached out directly to resolve your return request. Your feedback is invaluable, and we’re truly sorry the dress didn’t meet your expectations. If you need further assistance, please don’t hesitate to contact us.
Thank you for giving us the chance to make things right.
Best regards,
Junebridals
My dress is a beautiful as the picture…
My dress is a beautiful as the picture they display on the website.
17. April 2025
Antwort von June Bridals
Hi Dale,
Thank you for your lovely feedback! We're delighted your dress
matches the website's beauty. Come back anytime! 💐
Best regards,
Junebridals
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