After making order I was shortly thereafter informed when my order would be delivered and when it was the 2 x bulk bags of red chips were placed where I had requested onto my front lawn over the wall... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I ordered the best priced plywood 9mm boards via itsplaneandsimple.com I had looked around and the prices were much higher in B&Q and other timber yards. I got free delivery for spending over £100 and... Mehr ansehen
Unternehmen hat geantwortet
Easy to order. Details of vendor provided. Unfortunately the vendor could not fulfill the order and cancelled it. We only found out when we contacted them because we had not been given a deliver... Mehr ansehen
Unternehmen hat geantwortet
Product was good, as expected, but the delivery was exceptional. I accidentally mixed up the days, so I couldn’t get there in time while the driver was there. When I arrived, I found everything carefu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Kontaktinformationen
Vereinigtes Königreich
- hello@itsplaneandsimple.com
- itsplaneandsimple.com
4,7
Hervorragend
1920 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The driver was very polite and placed…
The driver was very polite and placed the sack exactly where I wanted it.
23. August 2026
Antwort von Plane & Simple
Hi Gerald,
Thank you so much for your wonderful review! We're delighted to hear you had a great experience with us. It was a pleasure helping with your project, and we look forward to welcoming you back again soon.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi Paula,
Thank you so much for your lovely review. We're delighted you enjoyed shopping with us and hope we can help again when you're ready for your next DIY project.
Happy DIYing!
Team Plane & Simple
Very professional drop off in tight…
Very professional drop off in tight location. Only slight critique is that I didn't receive any communication (text or call) prior to delivery. Fortunately arrived home just as the delivery driver arrived.
19. August 2026
Antwort von Plane & Simple
Hi Michael,
Thank you for your excellent review! It's great to know you were happy with the service you received. We really appreciate your support and hope to help with your next project soon.
Happy DIYing!
Team Plane & Simple
Youngs merchants
I have used this company on many occasions and I have always found them exceptional, very competitive on pricing and delivery costs , quality of goods supplied is always very high, delivery times are always within a couple of days. Delivery drivers are always polite and willing to help where possible. Brilliant company.
20. August 2026
Antwort von Plane & Simple
Hi Robert,
Thank you for taking the time to leave us a 5-star review. We're so pleased to hear you enjoyed shopping with us and we look forward to welcoming you back again soon.
Happy DIYing!
Team Plane & Simple
Great service
I ordered 6 sheets of PIR insulation and plasterboard on a Friday and was told delivery would be on Tuesday but to my surprise it was delivered on the Monday. Superb fast delivery and a very helpful delivery driver who made unloading into the house very easy.
Very good prices, especially considering the low threshold for free delivery.
14. August 2026
Antwort von Plane & Simple
Hi Dave,
Thank you for your fantastic feedback! We're thrilled you enjoyed your experience with our marketplace. We'll be sure to pass your kind comments on to the delivery driver—they'll really appreciate hearing them.
Happy DIYing!
Team Plane & Simple
I’ve used this company before and found…
I’ve used this company before and found their service to be exceptional.
15. August 2026
Antwort von Plane & Simple
Hi Doug,
Thank you for your excellent review! It's great to know you were happy with the service you received. We really appreciate your support and hope to help with your next project soon.
Happy DIYing!
Team Plane & Simple
Item ordered was as advertised
Item ordered was as advertised. Delivered promptly and with prior warning.
12. August 2026
Antwort von Plane & Simple
Hi Arthur,
Thank you for your brilliant 5-star review! It's always rewarding to know our customers recognise the effort we put into delivering a great experience. We really appreciate your support.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi Kebede,
Thank you so much for your lovely review. We're delighted you enjoyed shopping with us and hope we can help again when you're ready for your next DIY project.
Happy DIYing!
Team Plane & Simple
I'm really made up with the slate my…
I'm really made up with the slate my only complaint is I'm a very small 80year old woman with arthritis and the driver left them on the front path and I struggled to get them in the house would have appreciated a quick call to tell him to put them round the back but other than that they were delivered on time and in good condition
10. August 2026
Antwort von Plane & Simple
Hi Sandra,
Thank you for taking the time to leave us a 5-star review. We're so pleased to hear you enjoyed shopping with us and we look forward to welcoming you back again soon.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi Nab,
Thank you for your wonderful 5-star review! We really appreciate you sharing your experience with both us and the Trustpilot community. We hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi John,
Thank you for taking the time to leave us such a lovely review. Providing excellent service is at the heart of what we do, so it's wonderful to know we delivered. We hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Can’t complain
Can’t complain, good service, communication and delivery. Well worth a check for all your building needs.
9. August 2026
Antwort von Plane & Simple
Hi Marc,
Thank you for your fantastic 5-star review!
We're so pleased you enjoyed shopping through our marketplace. We really appreciate your support and can't wait to help with your next DIY project.
Happy DIYing!
Team Plane & Simple
Did exactly what you said you'd do
Did exactly what you said you'd do - perfect service!
7. August 2026
Antwort von Plane & Simple
Hi Mike,
Thank you so much for your wonderful review!
We're delighted to hear you had a great experience with us. It was a pleasure helping with your project, and we look forward to welcoming you back again soon.
Happy DIYing!
Team Plane & Simple
Allthough my order was reschuled,it…
Allthough my order was reschuled,it arrived ontime on the given day,driver was respectfull,and curteous another order fullfilled, cheers William
7. August 2026
Antwort von Plane & Simple
Hi William,
Thank you for your fantastic feedback! We're thrilled you enjoyed your experience with our marketplace. We'll be sure to pass your kind comments on to the delivery driver—they'll really appreciate hearing them.
Happy DIYing!
Team Plane & Simple
Delivery service and price were very…
Delivery service and price were very competitive.
25. Juli 2026
Antwort von Plane & Simple
Hi Debra,
Thank you for your fantastic 5-star review! We're so pleased you enjoyed shopping through our marketplace. We really appreciate your support and can't wait to help with your next DIY project.
Happy DIYing!
Team Plane & Simple
fantastic service delivered later than…
fantastic service delivered later than wanted on the day BUT driver very pleasent and did his best to get as close as he could to house
27. Juli 2026
Antwort von Plane & Simple
Hi Julie,
Thank you so much for your wonderful review! We're delighted to hear you had a great experience with us. It was a pleasure helping with your project, and we look forward to welcoming you back again soon.
Happy DIYing!
Team Plane & Simple
Easy to search site and find what I was…
Easy to search site and find what I was looking for. Fairly big order placed, arrived quickly and all correct. Nice quality too. Really pleased!
19. Juli 2026
Antwort von Plane & Simple
Hi Dan,
Thank you for your thoughtful and honest review. We're delighted you enjoyed your experience with us and truly appreciate you taking the time to share your feedback. We hope to welcome you back again soon.
Happy DIYing!
Team Plane & Simple
Antwort von Plane & Simple
Hi Paul,
Thank you for your fantastic review! We're delighted you chose Plane & Simple for your project. We'd love to see the finished result, so feel free to share your photos with us on social media.
Happy DIYing!
Team Plane & Simple
Good price and fast delivery
Good price and fast delivery. Quality of the wood slats wasn’t great, badly cut, a lot of broken slats and quite a few bent out of shape.
31. Juli 2026
Antwort von Plane & Simple
Hi Steven,
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your experience didn't meet expectations.
We're pleased you've made the most of the best pricing and fast delivery!
Although it's not a direct reflection of you're experience on our marketplace at Plane & Simple, we work hard to connect DIYers with trusted independent builders' merchants, and when a merchant falls short of the high standards we expect, we take it seriously. We'll work closely with them to understand what happened and do everything we can to help resolve the issue.
Thank you again for bringing this to our attention. We hope we've been able to demonstrate our commitment to providing great customer service.
Happy DIYing!
Team Plane & Simple
After the third delivery of the same…
After the third delivery of the same goods you think they would send the right truck to deliver as previous. Driver did the best he could with the truck he had.
Disappointed this time.
31. Juli 2026
Antwort von Plane & Simple
Hi Garry,
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear that your experience didn't meet expectations.
Thankyou for your multiple orders on Plane & Simple.
Although it's not a direct reflection of you're experience on our marketplace at Plane & Simple, we work hard to connect DIYers with trusted independent builders' merchants, and when a merchant falls short of the high standards we expect, we take it seriously. We'll work closely with them to understand what happened and do everything we can to help resolve the issue.
Happy DIYing!
Team Plane & Simple
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