Excellent service. Marty arrived at the specified time and carried out the repair in 30mins. Very professional service that I will certainly use again.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Initially received a quote for £159 later wanted to charge £30 additional for call out and agreed to take £160 cash only, Installed an worn off Display and refused to let me take the Picture... Mehr ansehen
Unternehmen hat geantwortet
iRepairMan successfully replaced the screen on my 1st-gen iPhone SE when other repair shops couldn't source the part due to the phone's age. Not only does the new screen look great and work perfectly,... Mehr ansehen
Unternehmen hat geantwortet
After multiple unsuccessful attempts to have my iPhone 15 Pro Max battery replaced through Apple and their authorised repair providers, I finally came across Marty at iRepairMan – and I’m so glad... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Reparaturladen für Mobiltelefone
- auch in
- Bildschirmreparaturdienst
- Computerreparaturdienst
- Handelsschule
- Telefonreparaturdienst
- Wohnwagenbedarf
Vom Unternehmen geschrieben
iRepairMan is a UK-based mobile device repair service, operating since 2015 and built on a clear set of values: Helping – Integrity – Advantage. These principles guide how we work, communicate, and support our customers. We repair a wide range of devices, including Apple iPhone, iPad, Apple Watch, and MacBooks, as well as Samsung Galaxy, OnePlus, Huawei, Google Pixel, and many other Android models. Our services cover screen and battery replacements, diagnostics, and general fault finding, with an emphasis on clear explanations and realistic expectations. We provide a call-out repair service, meaning we come to your home, workplace, or agreed location—often the same day, including evenings and weekends. Our main coverage area includes Central London and Greater London, and we also serve customers across England and the wider UK through our secure pick-up and drop-off repair service. Some device issues, particularly those involving liquid damage or internal corrosion, can be unpredictable. When this happens, we take the time to explain the risks, limitations, and available options before proceeding. If a device is not economically repairable, we are upfront about it. All repairs include a parts warranty covering manufacturing defects, and we aim to keep customers informed before, during, and after the repair. We don’t believe in pressure selling or vague promises. We believe in helping people, acting with integrity, and giving customers a genuine advantage through convenience, transparency, and dependable service. — iRepairMan Team
Kontaktinformationen
128 City Road Old Street, EC1V 2NX, London, Vereinigtes Königreich
- 020 7046 0476
- Hello@irepairman.co.uk
- irepairman.co.uk
4,3
Hervorragend
645 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service
Excellent service. Marty arrived at the specified time and carried out the repair in 30mins. Very professional service that I will certainly use again.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Poor service from irepairman
I contacted irepairman for a screen and battery replacement for my phone. They asked when I would be in ober the next couple of days and I confirmed that I would be out at work the next day but could be in from 9.00 - 1.00 the next day after that.
They said that they would contact me that morning with a view to attending within that morning window. The morning came and no contact was received from irepairman at all. I Whatsapped them to ask what was going on at lunchtime and they said they had no availability that morning. I pointed out that it would have been nice if they could have at least sent a message to say that they wouldn't be coming, so I did not waste half a day off work.
Their response was to say that they could collect the phone for repair. That was of no use, I needed the on-site service.
Overall, I received the impression that irepairman couldn't care less about customer service, have very poor (or non-existent) booking/appointment procedures and as far as they were concerned, there would always be another customer.
I would never attempt to use them again and would never recommend them.
Edit - after seeing irepairman's reply.
The reply is exactlycas I would expect and in the spirit of their customer service ethos. I was asked when I was available in the next two days and told them. They said they would call on the morning that I was available and, given that the appointment would be at home, obviously would need to arrange not to go to work, in order to await their call and confirmation of their time of attendance. They couldn't even call or Whatssapp to say they they were overbooked and wouldnt be in touch.
Their disingenuous response ('we didn't confirm an appointment') is exactly what I would expect given their response when I contacted them after the wibdow had expired.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Lee,
We are sorry to read your comments, as they do not reflect the customer service we aim to provide.
Our records indicate that no appointment was confirmed for the stated morning. You were advised that we would contact you subject to technician availability.
We take customer service seriously and always try to offer the most practical available solution. However, we cannot guarantee an attendance time unless an appointment has been formally confirmed.
If you believe any details have been overlooked, please contact us directly with your booking information so we can review the matter.
iRepairMan Customer Service
Despite not having a working phone and…
Despite not having a working phone and using me laptop we got everything sorted super fast on site - screen better than before and for a good price, highly recommended
1. September 2026
Bewertung ohne vorherige Einladung
Fast and easy to arrange
Fast and easy to arrange. I logged a request at 6pm and my screen was replaced at my home before 11pm that day. Great service and a good price - what’s not to like.
1. September 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Ian,
Thank you so much for your fantastic review!
We’re delighted that you found the whole process fast and easy to arrange. Receiving your request at 6pm and having your screen replaced at your home before 11pm is exactly the kind of convenient same-day service we aim to provide.
It’s also great to hear that you were happy with the price and overall experience.
Thank you for choosing iRepairMan and for taking the time to share your experience. We really appreciate your support and will be happy to help whenever you need us again.
Kind regards,
The iRepairMan Team
Nice guy
Nice guy. Efficient and professional. My phone seems to be working great.P
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Bruce,
Thank you very much for your kind review!
We’re really pleased to hear that you found the service efficient and professional, and most importantly, that your phone is working great after the repair.
Thank you for choosing iRepairMan and for taking the time to share your experience. We really appreciate your support and will be happy to help again whenever you need us.
Kind regards,
The iRepairMan Team
Fantastic service
Clear and prompt communication, phone fixed same day, very reasonably priced for the level of service, replacing broken screen and replacing battery in one go.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Grumpy Dane,
Thank you very much for your fantastic review!
We’re delighted that you were happy with the clear communication, prompt service and value for money. It’s great to hear that we could get both your broken screen and battery replaced in a single same-day visit and have your phone back up and running without unnecessary delay.
Thank you for choosing iRepairMan and for taking the time to share your experience. We really appreciate your support and will be happy to help again whenever you need us.
Kind regards,
The iRepairMan Team
IREPAIRMAN IS IMPRESSIVE
iRepairMan is impressive!
The lovely technician Marty arrived at the arranged time and replaced my iPhone battery and screen in less than one hour.
6. August 2026
Bewertung ohne vorherige Einladung
This service is quick
This service is quick, easy to use and reliable. I dropped and cracked the screen quite badly on my I-phone. The iRepairMan came earlier than expected and had fixed my phone within 20 minutes. Great value for money and fantastic service which I will definitely use again. Thank you very much.
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Nancy,
Thank you so much for your fantastic review!
We’re delighted that you found our service quick, easy and reliable, and that we could arrive ahead of schedule and have your cracked iPhone screen repaired within just 20 minutes.
It’s especially rewarding to hear that you felt the service offered great value for money and that you would choose iRepairMan again.
Thank you for trusting us with your iPhone and for taking the time to share your experience. We really appreciate your support and look forward to helping you again whenever you need us.
Kind regards,
The iRepairMan Team
Accident service and very friendly…
An excellent service and so convenient that they come to the house and one doesn’t need to go out in this very hot weather. The problem was solved quickly and now my phone is working perfectly again. Would highly recommend this wonderful company.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Abby,
Thank you so much for your wonderful review and recommendation!
We’re delighted that our home call-out service made things easier for you, especially during the very hot weather. Being able to bring the repair directly to our customers and save them the inconvenience of travelling is an important part of what we do.
Most importantly, it’s great to hear that the problem was resolved quickly and your phone is now working perfectly again.
Thank you for choosing iRepairMan and for your very kind words about our service. We really appreciate your support and will be happy to help again whenever you need us.
Kind regards,
The iRepairMan Team
Fantastic service
Fantastic service. I appreciate the fast response and solution. He came to my house and helped fix my cracked phone quickly. The gentleman that helped me was extremely friendly and really professional. I would recommend this service to friends and loved ones.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Michael,
Thank you so much for your fantastic review and recommendation!
We’re delighted that we could respond quickly, come directly to your home and get your cracked phone repaired without unnecessary delay. It’s especially great to hear that you found the service friendly, professional and convenient from start to finish.
Your willingness to recommend iRepairMan to your friends and loved ones means a great deal to us.
Thank you for choosing iRepairMan. We’ll be happy to help whenever you need us again.
Kind regards,
The iRepairMan Team
Absolutely fantastic
Absolutely fantastic. Had a disaster on a Sunday evening. Within an hour my phone was fixed. Couldn’t recommend more. Thank you.
19. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Sophia,
Thank you so much for your fantastic review and recommendation!
We’re really pleased we could help when you had an unexpected phone emergency on a Sunday evening and get everything repaired within an hour. That’s exactly why we offer our mobile call-out service — to be there when customers need a quick and convenient repair, including evenings and weekends.
Thank you for trusting iRepairMan at such short notice. Your recommendation means a great deal to us, and we’ll be happy to help again whenever you need us.
Kind regards,
iRepairMan
Came the same morning
Came the same morning. Very friendly and efficient. Would definitely recommend to a friend.
15. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Isabel,
Thank you so much for your kind review and recommendation!
We’re delighted that we could come out to you the same morning and that you found the service friendly and efficient. Making phone repairs quick and convenient for our customers is exactly what we aim for.
We really appreciate your choosing iRepairMan, and especially your willingness to recommend us to a friend.
We’ll be happy to help again whenever you need us.
Kind regards,
iRepairMan
Very quick at responding my repair…
Very quick at responding my repair request and come out within a few hours
Screen looks good
Very friendly gentlemen
Thank you
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Kayleigh,
Thank you so much for your lovely review!
We’re really pleased that we could respond quickly to your repair request and come out to you within just a few hours. It’s also great to hear that you’re happy with your new screen and the friendly service you received.
Providing fast, convenient mobile phone repairs while making the whole experience as easy as possible is exactly what we aim for.
Thank you for choosing iRepairMan and for taking the time to share your experience. We’ll be happy to help again whenever you need us.
Kind regards,
iRepairMan
Great service
Very straightforward booking process. The team were responsive and I got my phone fixed same day. This service is great if you are time poor and Marty was so lovely and efficient. Would recommend.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Caroline,
Thank you so much for your lovely 5-star review and recommendation.
We’re delighted that you found the booking process straightforward and our team responsive, and that we were able to get your phone repaired the same day.
Our mobile repair service is designed especially for customers with busy schedules, so it’s wonderful to hear that having the repair come to you saved you valuable time.
Thank you also for your kind words about Marty and the efficient service you received. We really appreciate you choosing iRepairMan and taking the time to share your experience.
We’ll be very happy to help whenever you need us again.
Kind regards,
iRepairMan
I was in desperate need and Marty was…
I was in desperate need and Marty was there to save the day. Exactly as described, they arrived quickly and were very polite and professional. It was literally only 20 minutes to repair!! Marty is fantastic and very caring, a fantastic ambassador for iRepairman!! Please use if you need emergency repair or any repair!!
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Kieran,
Thank you so much for your fantastic 5-star review and your very kind words.
We’re delighted that we could be there when you urgently needed your device repaired. Providing a fast and convenient emergency call-out service while still taking the time to look after our customers properly is exactly what we aim for.
It’s wonderful to hear that the repair was completed in around 20 minutes and that you found the whole experience professional, polite and caring.
Your comment about Marty being a fantastic ambassador for iRepairMan is especially appreciated, and your recommendation genuinely means a lot to us.
Thank you again for trusting iRepairMan. If you ever need an emergency or scheduled repair in the future, we’ll be very happy to help.
Kind regards,
iRepairMan
Decent service
Reported quick battery drainage after new screen was fixed, and slow help but good service all the same
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Yasir,
Thank you for your feedback, and we’re sorry to hear that you were disappointed with the follow-up after your screen repair.
We understand that you subsequently reported faster battery drainage and contacted us regarding your concerns. Battery consumption can be influenced by several factors, including background activity, software, battery condition and device usage, so further diagnostics are normally required before establishing whether an issue is connected to a replacement screen.
That said, we appreciate that you expected clearer and more timely communication from us after raising the matter, and we apologise if our follow-up fell short.
Your repair is important to us, and we would be happy to review the battery performance and the previous repair history so that the issue can be properly assessed rather than assumed.
Please contact us on 020 7046 0476 with your repair details and we will be happy to revisit the matter.
Kind regards,
Terrible service Like Scammer
Extremely disappointing experience.
I paid £95 upfront for an iPhone repair after being told the device could be fixed. After more than a week, the phone was still not repaired and no satisfactory solution was provided.
When I requested the return of my device, I was informed that it would be sent back to me unrepaired. To make matters worse, the company refused to refund the £95 payment despite failing to complete the service that I paid for.
I find it completely unacceptable that a customer can be charged in full for a repair that was never successfully carried out. The explanation given was simply that time had been spent attempting the repair. From a customer’s perspective, paying for a completed repair and receiving an unrepaired phone are two very different things.
I am now pursuing a chargeback through my bank and will be reporting this matter to the relevant consumer protection authorities. I am also considering further legal action to recover my money.
Based on my experience, I would strongly advise others to think carefully before using this service.
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Nisa,
We are sorry that the outcome of this repair was not what either party had hoped for.
Your iPhone was initially assessed during a home visit and was subsequently taken to our specialist workshop for advanced board-level diagnostics and repair. During this process, our technicians identified significant underlying circuit-board damage together with evidence of previous repair work. Despite extensive diagnostic and repair efforts over several days, we were unfortunately unable to restore the device to full working order.
We respectfully disagree with the suggestion that no work was carried out or that payment was taken without providing a service. The fee covered the home visit, diagnostics, technical labour, specialist assessment and repair attempts undertaken by our technicians. Unfortunately, in complex board-level cases, a successful outcome cannot always be achieved, particularly where substantial pre-existing damage exists.
Although we do not agree with all aspects of your review, we have remained in communication throughout, explained our findings, and are arranging the return of your device.
We understand your disappointment and regret that we could not achieve a successful repair on this occasion.
Kind regards,
iRepairMan Customer Support
Good and informative service
Thank you Marty! Came out on the day, no waiting around. Replaced my iPhone battery in 20 mins (don’t try it yourself!).
Respectful of property and fixed the battery in his car in the drive. Recommend.
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Nick,
Thank you for taking the time to leave such a positive review.
We’re delighted to hear that you were happy with the service and that the same-day appointment was convenient for you. It’s great to know your iPhone battery replacement was completed quickly and efficiently, allowing you to get back to using your device without delay.
We also appreciate your kind comments about professionalism and respect for your property. Providing a convenient, hassle-free repair experience at our customers’ homes is something we take pride in.
Thank you for your recommendation and for choosing iRepairMan. Should you need any help in the future, we’ll be happy to assist.
Kind regards,
Maratib
iRepairMan
Marty gave a superb service
Marty gave a superb service. He arrived promptly and replaced my iPhone cracked screen in 20 minutes. Competitively priced and a great result. I recommend highly. Thanks.
26. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von iRepairMan – On-Site iPhone, iPad & Android Repairs Near You
Dear Jack,
Thank you for your wonderful review and for choosing iRepairMan.
We’re delighted to hear that you were happy with the service and that your iPhone screen replacement was completed quickly and efficiently. We understand how disruptive a cracked screen can be, so our goal is always to provide a fast, convenient repair without compromising on quality.
It’s great to know that you found the service punctual, competitively priced, and that you were pleased with the final result.
Thank you for your recommendation and support. We truly appreciate your trust in our service and look forward to helping again should you ever need us in the future.
Kind regards,
Maratib
iRepairMan
Absolutely brilliant
Absolutely brilliant, very reliable kept me updated regarding the ETA, amazing service.
8. Mai 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.