Don’t often write reviews, but I have to give credit where credit is due. Trampoline parts available at a reasonable price, shipped and delivered super fast. I contacted the company via email as I tho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Fast delivery and good products. Only downfall is I did send an email and never had a response. Other than that all good and pool liner as described bar the slight difference in design internally.
Customer service is shocking. They have had the returned items nearly two weeks, will not reply to returns emails. And have not refunded the purchase amount.
I ordered the incorrect liner for my pool. Thankfully a lovely lady realised and contacted me straight away and she was able to get the warehouse to send me the correct one. Fantastic customer servic... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Outdoor toys, playhouses, trampolines, above the ground swimming pools, indoor toys, spare parts, replacement parts and much more.... UK based with own distribution warehouse. Warranty provider for products purchased from UK retailers as well as direct warranty provider.
Kontaktinformationen
Unit 4, NN3 6GL, Northampton, Vereinigtes Königreich
- sales@ileisure.co.uk
- ileisure.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Hooray for spares!
Really great to see a firm providing spares for equipment and at such a good price. Also really impressed that you can buy a set of springs or just individual ones as needed.
Really reasonable prices delivery and quick too. I've quite a bit of kit that need upkeep and always think of iLeasure first.
PLZ NEVER SHOP FROM THIS COMPANY
Never shop from this Company?!
My son’s birthday gift…..
Had two parts (broken parts) so I call and Email - no reply 4/5 days
CAN’T return to Argos
Disappointed son!
So bought 2 new parts, GOT DELIVERED NEXT DAY - it a joke
Two days later got Emailed, saying they will replace the parts if I can give them the postcode.
I emailed - Explaining that I bought two new parts already so please can you refund me the money (keep the delivery cost)
NO REPLY YET - month now
Easy to order the replacement parts
Easy to order the replacement parts to keep the kids safe and happy. Quick delivery, would recommend.
I recently ordered a part for my trampoline
I recently ordered a part for my trampoline and wanted to ensure it was the correct item, as the description included "(new model)". I called to confirm and had the pleasure of speaking with Pavlina, who was very professional and knowledgeable. She kindly asked me to email pictures of the parts I needed to replace and patiently stayed on the line while I did so. She then explained that my trampoline was actually the older version, which was replaced by Argos a year after I purchased it. As a considerate gesture, she kindly sent me all the other parts free of charge. The kindness and excellent service I received truly made a positive impression on me. I will gladly recommend this company to anyone with a trampoline and will turn to them for any future replacements. I truly appreciate Pavlina's help—it brightened my day. It would be 10 star if I could give that!
I have used this company for spare parts
I have used this company for spare parts for my trampoline over a number of years.
I live in Ireland and they have gone out of their way to get items shipped to me.
Their customer service has been fantastic and they have gone out of their way to assist me.
Great all round service
Easy to work online catalogue. Good communication. Speedy delivery
Exceptional service from Pavlina!!
I have by far received the most exceptional service from Pavlina ever! Her helpfulness and professionalism is a prime example of what a service should be! I am shocked on the level of service i received and that there are people like Pavlina still out there! I cannot thank Pavlina enough!
Excellent and prompt customer service…
Excellent and prompt customer service via email, and products as described! For £40 I repaired our trampoline instead of paying 200+£ for a new one!
Order received as described
Order received as described, quick delivery, great to deal with.
No communication on order 2 week old
It's been 2 weeks since placement of order but not received any communication regarding same and about delivery
I’ve emailed ileisure about the wrong…
I’ve emailed ileisure about the wrong part being ordered and how I return the item and acquiring the correct part. Ana emailed me about the replacement, but never informed me how I return the unwanted item. Still waiting to hear. Thanks
I had to buy parts to my new trampoline…
I had to buy parts to my new trampoline because there was no flat slabs in original packaging!!! Customer service not responding so I didn't want to wait any longer to avoid more disappointing of my children! They even didn't respond to my email! Quite unfair that I had to buy something what should be already in the box when you buying new trampoline!
All the stuff is there for the kit
All the stuff is there for the kit, just what I needed at a good price
Purchase fine, hassled to give trustpilot review!
Purchase experience was good, but the company have kept emailing me relentlessly asking to give me a trustpilot review.
The items I ordered were delivered…
The items I ordered were delivered quickly and the price I paid for my items was competitive. The delivery cost was high though and nearly as much as the items I ordeeed!
Quick delivery
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