Don’t often write reviews, but I have to give credit where credit is due. Trampoline parts available at a reasonable price, shipped and delivered super fast. I contacted the company via email as I tho... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Fast delivery and good products. Only downfall is I did send an email and never had a response. Other than that all good and pool liner as described bar the slight difference in design internally.
Customer service is shocking. They have had the returned items nearly two weeks, will not reply to returns emails. And have not refunded the purchase amount.
I ordered the incorrect liner for my pool. Thankfully a lovely lady realised and contacted me straight away and she was able to get the warehouse to send me the correct one. Fantastic customer servic... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Outdoor toys, playhouses, trampolines, above the ground swimming pools, indoor toys, spare parts, replacement parts and much more.... UK based with own distribution warehouse. Warranty provider for products purchased from UK retailers as well as direct warranty provider.
Kontaktinformationen
Unit 4, NN3 6GL, Northampton, Vereinigtes Königreich
- sales@ileisure.co.uk
- ileisure.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Delighted with parts of trampoline I…
Delighted with parts of trampoline I ordered, great price & very quick delivery. Only very small bit I wasn’t pleased with, a small piece missing but I didn’t need it. Will be buying from this site again & ive recommended it tu friends & family 😀
Excellent customer service
I needed replacement parts for a Sportspower trampoline purchased from Argos that was still under warranty. Ronan was very quick to reply and helpfully supplied the parts without question. Excellent customer service!
Super fast delivery
Super fast delivery. Perfect service from start to finish, will definitely be using again
Contacted customer services after my…
Contacted customer services after my Grandsons trampoline thought it was a kite and landed two gardens away bending a few poles . Fast response from customer services with a guide how to order replacement part . And super fast delivery on new parts 100% . Would recommend any time
Lessons consistently cancelled
Lessons consistently cancelled - very often late notice

Antwort von ileisure
One of the best Companies I have ever…
One of the best Companies I have ever bought from ... one word Superb....
Just what I needed with fast delivery
Just what I needed, at a reasonable price and delivered earlier than expected. The only reason for the mark down is the picture of the trampoline I have for finding the part didnt marry to the name. However I ignored this and was able to find the part by the sku code.
Three £2 items weighing a few grams…
Three £2 items weighing a few grams total including postage £14 scandalous.
I kSafety Net out of stock for months and months and months…
I keep on being told that the safety net for my trampoline (Sportspower 10ft Outdoor Kids Trampoline with Enclosure - 879/1108) will be available in 2-3 weeks and it doesn't happen. My kids can't play on it without safety net and the lifespan of this expensive and bulky item is one year. Moral of the story: Do not buy a trampoline without written guarantee that parts will be available when needed.
I recently purchased a two-in-one swing…
I recently purchased a two-in-one swing from Eye Leisure and was really impressed with the overall experience. I had been searching everywhere for this swing and couldn’t find it in stock anywhere—ILeisure was the only place that had it available, which was amazing! The item arrived quickly and was very reasonably priced. There was one faulty part, but after contacting their customer service team, they sent out a replacement within two days. The whole process was smooth and efficient. Excellent service, great communication, and a company you can rely on—thank you!
In two minds
Great amount of items available, that's the good.
Annoying payment system, you can't buy something and have it delivered elsewhere.
Delivery address wasn't given to the courier, they were given the road name, nothing more.
Order came in 2 parcels, on 2 separate days. Nothing said about this on confirmation email. Both deliveries were delayed due to no address details. Luckily Yodel help centre were much more helpful. iLeisure help via email was awful.
I would be in two minds to use them again. Service Vs parts available 🤔
Delighted with the customer service...
Delighted with the customer service from this company. Our pool got into trouble during high winds when we were emptying it a few weeks ago! Several of the poles bent but I was able to re order the necessary parts and was delighted to receive everything in a few days exactly as I ordered. Well done Leisure for a fantastic product and after sales service.
I ordered my new pool liner and it was…
I ordered my new pool liner and it was here within a few days. Very happy with the whole experience.
Great product and service
I managed to find a replacement liner for my pool and it was perfect! It saved me buying a new pool! Very grateful that you provide this service at a great price. The service was very quick. Thank you.
Awful customer service
This is the only website for spare parts for my size trampoline. I have been trying to replace the mat for 2 months now since it ripped. I emailed the company to find out an estimated time they might get stock in, I have been lied to continuously. Being told the stock is in next week, and next week on and on. No stock has updated on the site. I have checked multiple times everyday. Also signed up for the automatic email stock updates and nothing. So incredibly frustrating, I needed it fixed before a birthday party and now due to their constant lying I’m left with a broken trampoline and not enough time to replace the whole thing…. Awful customer service.
Trampoline parts …
Original parts not available but they helped out with alternative and fitted trampoline well.
Dont ever buy off these ...
Dont ever buy off these .... They sold us a faulty not fit for purpose trampoline. The Mat has ripped and all the springs have stretched. I have informed them that it is broken and they have been promising me for 5 weeks that they were sending replacements out. Still nothing and 2 unhappy children. Don't waste your money, it started to break the month after we got it but didn't think after 12 months it would be fit for the bin. Horrendous products and horrendous company to deal with
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