iCrack Bewertungen 172

I visited the store In Chantry Place Shopping Centre, Norwich this morning Saturday 29th November, to buy a second hand iphone. The two guys working there were really helpful and knowledgeable , they helped me choose the phone that suited my budget and then also transferred all my data from old phone to new. I gave them my old phone for recycle. I have used this store in the past for advice re the Apple updates and which kind of phone i would need to buy , that would last a while, also for phone chargers etc. A very good store with great staff, patient, calm and great IT skills.

Husband bought an apple Mac, didn’t get on with it so took back 6 days later, the cost was £400, they offered him £100, absolutely nothing wrong with it. Don’t go here, day light robbing bastards
This was in Northgate street Gloucester, Phone shop
Don't forget ICRACK.

I wrote a totally accurate review of the awful service I had from the Ipswich branch in September. The company reported this, but my review was an honest description of the service I received.

So happy he spent 40 min setting my i phone up and wouldn’t accept any payment !

REALLY QUICK AND VERY KIND AND HELPFUL GUYS TOWARDS AN OAP !

Very efficient fast service. A quality repair. My only gripe is the cost, though I probably paid premium for a 30 minute screen replacement (Galaxy S23 Ultra) so I can't grumble - it got me out of a hole.

I popped in as my phone was not charging. I was going to spend money on a new charger and they said lets check the phone. they cleaned out the charging point and it now works fine. no charge. brilliant service.

I visited Icrack Dorchester yesterday with a problem with my Face ID the gentleman solved my problem in seconds at no charge excellent service originally I mistakenly gave one star when it should have been Five!!!

He is really good, he fixes it very fast

Such a fantastic service at the Cheltenham High Street store, trustworthy, fast and efficient.
The technician was very polite and pleasant, agreeing a fixed price and time frame for collection.
Completely honest and completed the repair within an hour to an "as new" condition pre breakage condition.
I would definitely use again and would highly recommend.

Very good service all done quickly new battery fitted and several screen protectors also will definitely use again

Quick and friendly service. Fixed my iPhone screen with water damage

This "service" is SO appalling that I have actually created a Trustpilot account just to help raise awareness about these criminals.

Came in with a cracked back iPhone 15 Pro against my better judgment...Apple fees without warranty were cheaper than their quote! They charged me 175 GBP, made me sign a receipt that I of course didn't read that states: “Liability waiver: by signing the receipt, you consent to release the company and its technicians from liability for claims or damages resulting from repair work. By proceeding with the repair, you acknowledge and agree to the terms outlined in this policy”.

I tried to back out of the service when I watched them put SUPER GLUE and RUBBER BANDS to secure their phone back, and I have since had a diagnostic run by Apple that showed damage to the cameras, a temperature warning, and other damages and I PRAY that the battery hasn't been cracked, which would render my phone useless (if not a health and safety hazard, as cracked batteries can combust) and I will have to pay for a full replacement.

I have raised.a dispute with my bank, and I'm taking them to small claims.

Please if you're reading this and had a similar experience, report them to Trading Standards, or at least email Citizens Advice who will report them (as they did for me) - I do not know how they are still running!

Location doesn't really matter as it's the same crooked company but I went to Broadmead, Bristol

Sold me faulty headphones for £19.99. I took them back and exchanged them for another pair which, despite being better, still took around 6-7hrs (if not more) to fully charge. They also didn't always turn on when I wanted them to.
Stay well away from this untrustworthy and dodgy shop - you might as well go to an established one.

Had a problem with my wife's phone. Dropped her off outside the shop and drove round the block, she was waiting outside and the man had taken the phone apart and refitted the charging port. Would not take any money for doing it. Absolutely brilliant service ,will recommend and will use again. Thank you.
David Hoyle.

I popped in to iCrack today to get advice on a cracked iPhone 8 screen.

Within 30 minutes they had replaced the screen and screen protector all completed at a reasonable cost.

I would certainly recommend them.

Great service new screen within 40min works perfectly

Terrible service, took my phone in for the front and back screen to be replaced, gave me an LED screen when I paid for an OLED, front screen didn’t fit properly and the phone was burning hot while trying to charge and the camera had been broken by them, when we took it back it they were incredibly condescending and rude refusing to give our money back and gave an email address which does not respond, currently discussing legal action.

They have claimed fake review but we have video proof of the broken phone and rude staff

The young man in the icrack branch in Dochester was excellent.
Immediate honest diagnosis as multiple screen cover cracks rather than the actual screen.
Replaced in minutes. I couldn't be more pleased.

Great service, phone charger broke off in charging port and they managed to get the broken bit out without the need for a whole new port. Friendly helpful staff.